Podcast by David Shadbolt
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David Shadbolt Podcasts
Welcome to Bridge the Gap with hosts Lucas McCurdy and Joshua Crisp. A podcast dedicated to informing, educating and influencing the future of housing and services for older adults in senior living.
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Connecting the Dots of Senior Living with Lina Ren of Cima Senior Living
18:26
18:26
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18:26This week, Josh and Lucas sit down with Lina Ren, an emerging leader in senior living whose journey into the industry has moved at remarkable speed. Lina shares how her graduate studies at USC, a personal family experience with dementia, and a pivotal scholarship opportunity through NIC opened doors she didn’t even realize existed, ultimately conne…
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The Senior Living Tech That Families Now Expect with Vayyar Care’s Jessica Wesley
18:54
18:54
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18:54In this episode of Bridge the Gap, Josh and Lucas sit down with Jessica Wesley, Head of Vayyar Care North America, to explore how technology is transforming senior living. She discusses the evolution of senior care expectations, why technology has shifted from a “nice to have” to a “must have,” and how Vayyar’s sensor-based platform helps communiti…
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How to Maximize ROI with New Technology with CarePredict’s Josh Studzinski
13:19
13:19
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13:19In this episode, we sit down with Josh Studzinski, Chief Growth Officer at CarePredict, to explore how data-driven technology and AI are reshaping the senior living industry. We discuss how operators can evaluate, implement, and measure the ROI of technology solutions—and why success starts with aligning organizational goals from the top down. In t…
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ASHA 2026 Annual Meeting Preview with David Schless
25:21
25:21
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25:21This week, we welcome back returning guest David Schless, President of ASHA, to preview the 2026 ASHA Annual Meeting, taking place January 26–28 at the Arizona Biltmore in Phoenix. As ASHA celebrates 35 years of shaping the senior housing industry, David shares what members can expect from this milestone event You will get an exclusive look at: The…
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Strategy for Operational Processes with Damon Thomas of Providence Senior Living
21:11
21:11
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21:11In this episode of Bridge the Gap, BTG Ambassador and FSLA Board Member Damon Thomas, Senior VP of Operations at Providence Senior Living, joins the show. Damon shares practical insights on smooth senior living operations, leadership evolution, and the importance of culture in smaller, regional organizations. From his “daily alignment” meetings to …
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Build, Buy or Expand: Growth Strategies in a Shifting Regulatory Landscape with Wipfli
19:36
19:36
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19:36This week, we’re sitting down with Kelly Arduino and Brandon Christopherson of Wipfli, a leading accounting and consulting firm, to discuss growth strategies and the latest market updates. Together, they unpack how today’s market forces like tariffs, interest rates, and tax reforms are influencing M&A in senior living. Produced by Solinity Marketin…
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Q3 Recap with NIC MAP’s Arick Morton and Kyle Gardner
16:01
16:01
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16:01Senior housing is evolving, and data is leading the way. In this episode, Arick Morton and Kyle Gardner of NIC MAP Vision join the show to unpack the most pressing trends shaping senior living, from record-high demand and limited supply to how AI and analytics are transforming investment and operational strategies. Discover how NIC MAP’s newest inn…
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A Franchise Owner’s Insight into Assisted Living Referrals with David Hopkins
17:39
17:39
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17:39Finding the right senior living community can be overwhelming for families and challenging for operators. In this episode of Bridge the Gap, returning guest David Hopkins, owner of Assisted Living Locators, shares how his placement services approach connects seniors with communities that truly fit their needs, builds trust between families and oper…
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A Regional VP’s Approach to Operations with Bryce Robinson of AgeWell Solvere Living
22:34
22:34
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22:34In this episode of Bridge the Gap, Bryce Robinson, Regional Vice President at Agewell Solvere Living, comes to the table to explore the critical role regional leaders play in senior living communities. Bryce shares his career journey, insights on managing multiple communities, and how he bridges the gap between corporate strategy and frontline team…
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Breaking the Stigma around AI with Jaime Ojeda Shawn Lane | Eldermark & LivTech
18:00
18:00
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18:00In this episode of Bridge the Gap, Josh and Lucas welcome Jaime Ojeda of Eldermark, and Shawn Lane of LivTech for a conversation about the evolving role of technology in senior living. They share why communities don’t just need technology, they need trusted partners who listen, build collaboratively, and stay committed long-term. Plus, a 30-year le…
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Bridging Healthcare & Senior Living with Erin Shadbolt of Ascension Living
18:54
18:54
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18:54From hospice nurse to Chief Nursing Officer, Erin Shadbolt, CEO of Ascension Living, discusses the importance of helping families understand the benefits of moving into senior living prior to a health need. Erin shares her unique journey from nurse and hospice caregiver to senior living executive, and the surprising lessons she’s learned along the …
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SafelyYou Reveals New Platform to Revolutionize Care Delivery with Founder George Netscher
24:48
24:48
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24:48George Netscher, Founder and CEO of SafelyYou, dives into the launch of SafelyYou Halo™, the all-in-one AI operational platform that’s transforming care in Assisted Living and Memory Care communities. As the senior living industry faces growing demand, rising acuity levels, and severe staffing shortages, operators are being asked to do more with le…
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How to Sell with Authenticity in Senior Living Sales with Evan Friedkin
15:12
15:12
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15:12Tune in to catch returning guest, Evan Friedkin, of Roobrik by Aline, to explore how integrated technology is transforming the way senior living communities connect with prospective residents and families. Evan shares how the merger of Roobrik and Aline continues to help sales teams have better, more meaningful conversations while reducing the time…
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Thriving as a Young Professional in Senior Living with Agemark’s Matt Rezkalla
11:29
11:29
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11:29Collaboration inspires innovation, and when operators like Matt Rezkalla, Managing Director at Agemark Senior Living, join industry leaders at the NHI Symposium, there are plenty of new ideas to come. Hear his story of breaking into the industry and why he chooses to stay and innovate on this episode of Bridge the Gap. This episode was recorded at …
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Reasons to Embrace Value-Based Care with CEO Greg Roderick
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21:29With decades of experience in senior living, Greg Roderick, CEO of Frontier Senior Living, joins the show to discuss the industry’s comeback from COVID-19 and the future benefits of value-based care. From repurposing buildings to new development, this episode is packed with valuable insights. Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton …
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2025 NIC Fall Conference Preview with Amy Peters
16:56
16:56
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16:56The NIC Fall Conference is headed to Austin, Texas, and Amy Peters, VP of Conferences, Meetings & Events, is here to share insights, session details, and an agenda preview. Plus, a special announcement from Amy you won’t want to miss. Produced by Solinity Marketing. Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The…
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Returning guest, Chief Operating Officer of NIC MAP, Kyle Gardner, shares details from NIC MAP’s 2Q report and what they mean for the future of senior living. Hear takes from the entire table as they talk through the data and how it impacts different areas of the industry. Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Mast…
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Reshaping Hospitality Through Stories with CEO Frederick Zarrilli
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13:01
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13:01How does hospitality affect every interaction we have with residents? Tune in to hear Frederick Zarrilli, President and CEO of Senior Living Hospitality, give us the answer. From storytelling to paying attention to the little things, this episode is full of practical insights. Produced by Solinity Marketing. This episode was recorded at the NHI Mus…
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A Senior Living Play by Play with Industry Veteran Robb Chapin
16:48
16:48
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16:48Join Robb Chapin, Co-Founder of Channel Marker Advisors, as he joins the show to give us a play-by-play breakdown of senior living. Hear incredible insights from an industry veteran on the current state of senior living and the direction we’re headed. Hear everything from new projects to how operators can pivot to thrive. This episode was recorded …
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Facing the Future of Senior Living in Secondary Markets with Jimmy Justice
19:23
19:23
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19:23Jimmy Justice, Chief Operating Officer of William James Group, joined the show to share insights on their growth in secondary markets, employee retention strategies, and what work-life balance means for those in seniors housing. This episode was recorded at the NHI Symposium. Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service M…
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The Power of Storytelling with Former Pixar Story Artist Matthew Luhn
10:12
10:12
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10:12What can Toy Story teach us about senior living? Find out on this episode of Bridge the Gap with Matthew Luhn, a former Pixar and Simpsons Story Artist who helped create the stories of classics like Monsters Inc., Finding Nemo, Ratatouille, and more. Learn everything from structuring stories to how to build trust, plus a few exciting details about …
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Bridging the Gap Between REIT and Operator with NHI CEO Eric Mendelsohn
19:21
19:21
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19:21We are unpacking how REITs support senior living operators, plus hear insider details into the recent proxy fight with an activist investor straight from Eric Mendelsohn, CEO of NHI. Don’t miss these valuable lessons from an industry leader on serving partners and working toward mutual success. This episode was recorded at the 2025 NHI Symposium. S…
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Sales and Marketing Strategies from a Lifeplan Community Specialist Deana Wilson
22:23
22:23
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22:23With a rich history in the industry, Deana Wilson, Director of Marketing and Sales at Westminster Village Terra Haute, shares insights on sales for lifeplan communities, successes of a resident fund, and new approaches to marketing efforts with CCRCs. As the Executive Chair of the Indiana Alzheimer’s Association Walk, Deana also discusses her passi…
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Tackling Technology, Staffing, and Emerging Trends with Ryan Fischer
18:32
18:32
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18:32Join Josh and Lucas as they sit down with Ryan Fischer, President and CEO of Fischer Health Care Consulting. Dive into a conversation about the future of senior living, the integration of cutting-edge technology, and the evolving needs of an aging population. Ryan shares his insights on addressing industry challenges like staffing shortages, techno…
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A Look at the Future of Senior Living Sales and Technology with Kevin Colley
15:36
15:36
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15:36Listen as Kevin Colley, Head of at Sales Bridge Senior Living, sits down to discuss where we’ve gone wrong in sales, and how new technology is giving senior living a chance to course correct. Hear insights on AI, embracing new tech, and becoming one of the biggest industries. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Spons…
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Sage and Agemark Usher in the Era of Intelligent Care with Raj Mehra and Michael Pittore
30:46
30:46
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30:46Sage addresses operational opportunities to modernize senior care. Raj Mehra, CEO and Co-founder of Sage, in partnership with Michael Pittore, Co-CEO of Agemark Senior Living, announce a new product line, Sage Detect. The AI-driven innovation addresses real challenges that operators face daily. Hear more from Raj on Ep. 317. Produced by Solinity Ma…
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How Oxford Senior Living is Using Data to Engage Educated Leads
12:59
12:59
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12:59From the 2025 Aline Innovation Summit, Del Reed, VP of Sales at Oxford Senior Living, discusses how Oxford is using new programs to receive crucial data to stay on top of lead trends and learn the resident story during the sales process. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Sponsored by Aline, NIC MAP, Procare HR, Sag…
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Resident Advocacy in Community Distress with Suzy Koenig
17:20
17:20
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17:20From a social worker to trusted industry advisory, Suzy Koenig, CEO of SAK Management Services, discusses her journey as an administrator and then owner. With a knack for turnarounds, Suzy shares her experience in assisting with distressed assets and solving problems on behalf of communities through receivership. Produced by Solinity Marketing. Bec…
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Labor Management and Service Creep with Bryant McCann of Sage
14:52
14:52
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14:52How can a community make sure their residents are cared for, families are communicated with, and team members aren’t burnt out? Tune in as Bryant McCann of Sage shares how their platform provides key pieces of data that equip operators to see the big picture of their community and promote seamless operations. Sage is a sponsor of Bridge the Gap. Th…
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Senior Housing Capital and Growth Outlook with NIC MAP CEO Arick Morton
21:24
21:24
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21:24“Survive until 2025” embodied the essence of a challenging period and the hope for brighter days ahead. Now that 2025 has arrived, Arick Morton, CEO of NIC MAP, shares insights and the state of capital and growth outlook for the industry. Hear the 2024 recap and Q1 report with Kyle Gardner HERE. Produced by Solinity Marketing. Become a sponsor of B…
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Tech Talk with Social Isolation Expert of Hamilton CapTel Dave Blanchard
21:18
21:18
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21:18Technology is transforming the senior living industry, but how is it impacting caregivers, residents, and families? In this episode of Bridge The Gap, Dave Blanchard, OD/Strategic Business Development at Hamilton CapTel, returns to discuss how digital solutions enhance caregiving, improve operational efficiency, and strengthen communication between…
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How Aline is Creating an Ecosystem to Unite Senior Living with CEO Brandon Logsdon
18:56
18:56
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18:56While at the 2025 Aline Innovation Summit, Josh and Lucas sat down with new CEO of Aline, Brandon Logsdon, to discuss the direction of Aline, and how they’re moving towards a connected ecosystem of programs to help deliver on promises and unify the industry with the Aline data. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Spo…
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Never Stop Growing: Community Culture with Sequoia Living CEO Sara McVey
20:53
20:53
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20:53How do you market your brand to your team members? Sara McVey, CEO of Sequoia Living, says it’s all about the culture you create. Listen as she breaks down how operators can balance mission, margin, and culture to deliver the best outcomes to residents, families, and teams. A special thanks to our BTG Ambassador, Paula Gomez, from Sequoia Living fo…
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How Inspiren is Advancing Care with AI Tech
21:58
21:58
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21:58Consolidating essential care tech into one, optimized ecosystem is how Mike Wang, former Green Beret and cardiothoracic nurse, and Founder and Chief Clinical Officer of Inspiren, is working to make his revolutionary tech the standard across senior living. Listen as Mike discusses how his devices are created with caregivers in mind that provide acti…
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How to Reimagine HR for Operators with Paul Jarvis of Procare HR
12:57
12:57
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12:57What if we changed the way we thought about H.R.? For Paul Jarvis, EVP of Sales & Marketing, Procare HR, it’s his job to answer this question. Tune in as he shares Procare HR’s approach to human resources that breaks the mold and helps communities thrive. Hear episodes from Procare HR about labor management, data, and more! Produced by Solinity Mar…
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How SVN's Dream Team is Simplifying Senior Living Transactions with Tony Yousif
19:34
19:34
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19:34Building a dream team to help navigate distressed assets in the seniors housing industry is what Tony Yousif, Co-founder of Senior Living Advisors, is leading. Tony highlights the complexities of our sector, the challenges posed by rising interest rates and operating costs, and the opportunities for innovation in senior living transactions. Produce…
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Achieving 10 Years of Success in Seniors Housing: Expert Tips from Jesse Marinko of Phoenix Senior Living
23:19
23:19
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23:19Communication, coaching, and life lessons, Jesse Marinko, CEO and Founder of Phoenix Senior Living and Partners Development Group. He shares why an alignment of partners, discipline in portfolio growth, and data review are essential for productive and innovative operations. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. This po…
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CarePredict Launches CarePoint Solution with CEO Satish Movva
20:59
20:59
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20:59Data and insights shed light on the power of technology in value-based care. Satish Movva, Founder and CEO of CarePredict joins Josh and Lucas to discuss how CarePredict’s data is changing the way communities operate. Hear about the exciting new development of CarePoint, a location-aware, camera-free platform that automatically activates when a car…
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Navigating the Future of Seniors Housing: Insights from Kathryn Burton Gray on 35+ Years of Industry Evolution
29:24
29:24
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29:24Pioneering female seniors housing leader and proud mother of two Green Berets, Kathryn Burton Gray, Founding Partner at Seniors Capital, shares insights into the history of capital markets from her 35+ years of industry experience. She also discusses trends in real estate development, operations, and services, as well as how the new administration …
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Capital Investment Reservations and Opportunities in Senior Living With Aron Will of CBRE
20:48
20:48
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20:48Repositions, labor challenges, and interest rate updates from Aron Will, Vice President and Co-Head of National Senior Housing at CBRE Capital Markets. Don’t miss this conversation about the pendulum swing from 2020 to 2025 and where the real estate market is headed into this year. Hear Aron on ep. 266. This podcast was recorded at the 2025 ASHA An…
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Q1 Report and 2024 Recap from NIC MAP COO Kyle Gardner
22:24
22:24
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22:24A recap of 2024 discussing occupancy and absorption rates, the impact from a new Administration, and economic factors such as interest rates and construction costs affecting the industry. Kyle Gardner, COO of NIC MAP, shares the current state of senior housing. NIC MAP is an exclusive sponsor of Bridge the Gap. Register for the NIC Spring Conferenc…
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Combating Social Isolation with Closed Captioning from Hamilton CapTel’s Anne Girard
16:09
16:09
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16:09Hearing loss is one key reason aging adults face social isolation. Anne Girard, Director of Sales and Marketing at Hamilton CapTel, shares details on the importance of providing outlets for seniors to connect again through closed captioning technology. Learn more about Hamilton CapTel. Register for the NIC Spring Conference Produced by Solinity Mar…
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What Does the Roobrik & Aline Merger Mean for Senior Living?
15:02
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15:02When the resident journey meets data, operators gain insights from prospects during the sales cycle. Erin Hayes, President of Aline and Evan Friedkin, Head of Business Development at Roobrik, share about the merger announcement and what customers can expect from the combined powerhouse. This podcast was recorded at the 2025 ASHA Annual Meeting. Spo…
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What Can New Tech and AI Achieve in Senior Living?
11:54
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11:54Entrepreneur and promoter of the industry, Matt Reiners, Chief Growth Officer at Parasol Alliance, shares leadership tips, how to simplify technology adoption, a vision for enhancing connection through tech, and the future of senior living technology. Download whitepaper. Listen to the Connecting the Dots podcast. Recorded at the Hamilton CapTel bo…
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Fortune 500 Event Planner To Activities Professional with Courtney Russell of LiveWell Group
21:30
21:30
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21:30Fortune 500 event planner turns senior living activities professional. Courtney Russell, Lifestyle Program Director at LiveWell Group, shares why programming is the backbone of resident engagement. Produced by Solinity Marketing. Register for the NIC Spring Conference Sponsored by Accushield, Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Servi…
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Technology Trends from CAST with Scott Code of LeadingAge
11:58
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11:58In this episode of Bridge the Gap, recorded at the LeadingAge Annual Meeting in Nashville, Scott Code, Vice President, Center for Aging Services Technologies (CAST) at LeadingAge, shares insights into the evolving role of technology in senior living, discussing the challenges operators face and the strategies they can adopt to stay ahead. Recorded …
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Why Credentialing Is Key to Safer Senior Living Communities
18:14
18:14
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18:14Hear how updated credentialing is helping senior living communities mitigate risk for team members and residents from Charles Mann, Founder and CSO at Accushield. Listen as Josh and Lucas discuss with Charles how creating an alliance to make vendor partnerships better for senior living operators can improve the industry as a whole. This episode was…
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Tech Entrepreneur Turned Story Teller with Industry Legend Jack York
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17:12Industry legend, Jack York, Chief Story Teller at Talegate, shares his life’s motto, passion for telling resident’s stories, and his new venture. Hear how the tech entrepreneur is now living out his desire to feature the senior living industry in new ways. Recorded at the Hamilton CapTel booth at the LeadingAge Annual Meeting. Register for NIC Prod…
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BTG Season 7 Recap with Josh, Lucas, and Sara
29:10
29:10
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29:10It’s a Season 7 recap with BTG founders Josh Crisp, Lucas McCurdy and executive producer Sara Mitchell. They break down tips for new individuals entering the industry, the hot topic in 2024 of “culture,” plus a forecast of topics, episodes, and themes coming in 2025. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Sponsored by A…
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2025 NIC Spring Conference Preview with Lisa McCracken
16:48
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16:48Coming out of a development drought, the industry has an optimistic outlook. Plus, what is the changing demographic and capital market structure for the forecast of seniors housing? Lisa McCracken, Head of Research and Analytics of the National Investment Center for Seniors Housing and Care (NIC), gives a preview of topics including middle market, …
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