Do you feel frustrated when patients say no to treatment? Do you wonder if pushing for higher case acceptance is always the right move? In this episode, I’m breaking down why lowering your case acceptance rate might actually be a sign you’re leveling up—and how to turn those "nos" into long-term wins. I’ll share why I’d rather have a 20% acceptance…

In this episode of the Millennial Dentist Podcast, I’m talking about something that I think trips up a lot of dentists—the difference between procedural profitability and overall business profitability. Early on in my career, I got obsessed with the per-procedure margins, but I’ve since learned that running a profitable practice is about so much mo…

In this episode of the Millennial Dentist Podcast, we dive into the real impact of economic inflation on our dental teams. As costs rise, team members feel the pressure, and as leaders, it's crucial to navigate these challenges while maintaining a strong, motivated workforce. We discuss practical strategies for supporting your team, adapting to fin…

In this episode, I’m diving into a topic that every dentist faces—how to manage your menu of services to maximize productivity and efficiency. I’ll share insights on when to expand or cut back on procedures, strategies for avoiding burnout, and the importance of flexibility in your offerings for long-term success. Additionally, I’ll break down how …

Today’s episode is about managing the weight of responsibility in running a practice. Feeling overwhelmed is normal, and I share my experiences handling stress. This past week has been exhausting, juggling work, coaching, and personal challenges. Leadership can feel isolating, and therapy has helped me separate accountability from guilt. Prioritizi…

Welcome back to the Millennial Dentist Podcast! It’s a new year, and I’m kicking off 2025 with some big updates, a new smile, and a fresh focus on making this year the best one yet. In this episode, I talk about why the start of the year is the perfect time to recalibrate, realign, and plan out where you want to be by December. If you’re ready to s…

In this episode, I’m breaking down how to diagnose if you’re over-teamed or under producing and what to do about it. If you’ve got an advanced skill set—whether it’s ortho, implants, grafting, or molar root canals—you should be hitting at least $80,000 a month in production. If not, there are fundamental issues to address, and we’ll start by lookin…

In this episode of the Millennial Dentist Podcast, I share my personal journey in dentistry and how real-life experiences shape my approach to patient care. I discuss the vital role of numbing and sedation in ensuring our patients are comfortable during their dental procedures. Drawing from my time in a growing practice, I emphasize that achieving …

In this episode, I’m pulling back the curtain on the real, less glamorous side of running a dental practice. After taking a brief break, I found myself navigating a challenging week filled with unexpected team drama, which reminded me that not everything in dentistry is as perfect as it seems on social media. Inspired by a candid conversation with …

In this episode, we explore the importance of understanding when and how to delegate leadership roles in your practice. Whether you're trying to decide if it's time to hire an office manager or just wondering how to manage your current team, we dive into common misconceptions, practical benchmarks, and the strategic steps you need to take before ma…

In this episode of the Millennial Dentist Podcast, I'm diving into a topic that's crucial for every dental practice—how to balance your schedule in a way that maintains consistent production, even when the economy isn't on your side. I’ll be talking about why it's so important to set both minimum and maximum production goals to keep things stable a…

In this episode, I share the importance of guiding patients toward case acceptance before overwhelming them with treatment details. Often, young doctors and new associates make the mistake of diving into the who, what, why, and how of treatment before patients have even agreed to move forward, which can feel more like sales than patient care. We ne…

In this episode of the Millennial Dentist Podcast, I dive into the challenges of dental partnerships and how to avoid conflicts that can hurt your practice. From my own experience, I share tips on setting clear expectations when starting a partnership or bringing on associates to prevent issues down the road. I also talk about the process of transi…

In this episode, I am joined by Dr. Allie Frounfelter and we talk about the importance of mastering the fundamentals of dental preparation, emphasizing that prepping multiple teeth can be as straightforward as prepping a single one with the right understanding. We explore how understanding tooth positioning and occlusion can simplify complex proced…

In this episode, I talk about the saying "the devil is in the details" and how focusing too much on small details can slow us down. I share stories from my own practice, where trying to get every detail perfect caused more problems than it solved. Instead, I suggest a simpler approach that focuses on what really matters, helping us work more effici…

In this episode of the Millennial Dentist Podcast, we explore the importance of effective communication in dentistry and its impact on patient outcomes. Emphasizing the need for clear and precise treatment planning and collaboration with labs, we discuss how to achieve exceptional results. The approach to mentoring young dentists is shared, highlig…

In this episode, Kirk Behrendt and I talked about my story of becoming a key figure in dental education through my podcast. I discuss the importance of understanding patient perspectives and making informed treatment presentations. Emphasizing the need for dentists to avoid projecting their value systems onto patients and to respect individual fina…

In this episode of the Millennial Dentist Podcast, I, Dr. Sully Sullivan, continue my conversation with Brett from Digital Doc, diving into patient communication, case acceptance, and the importance of understanding patients' perspectives in our dental practices. We discuss the necessity of acknowledging sales in dentistry and improving our sales s…

In this episode of the Millennial Dentist Podcast, Dr. Sully Sullivan discusses a pressing issue in dentistry: dentists often abdicate rather than delegate responsibilities, leading to inefficient practices. Joined by Brett Wilson from Digital Doc, they explore how leveraging digital technology and improving patient communication can enhance case a…

In this episode of The Millennial Dentist podcast, Dr. Sully Sullivan talks about how making changes in your dental practice can lead to better success. He explains that if you want your practice to run differently and achieve better outcomes, you need to change how you do things. This includes offering comprehensive patient financing, using better…

In this episode of the Millennial Dentist Podcast. Let’s learn the essential skills needed to grow and scale a dental practice, stressing that being a proficient dentist is merely the starting point. This focuses on evaluating the growth potential of smaller practices, effectively managing larger ones, optimizing operational setups for efficiency, …

In this episode of the Millennial Dentist Podcast, I shared how people are willing to pay extra to receive outputs faster, and how we could optimize this for our business. It's incredible to consider that we could increase our earnings by offering faster services compared to their current status. A line from Jeff Bezos changed my mindset: "American…

In this episode of the Millennial Dentists Podcast, Tbone and I discussed the reasons why we lose our patients to other dentists. This is not a new phenomenon in dentistry; our patients either choose to replace us or new patients come in from other practices. This topic is painful, especially when a long-time patient decides to switch to another pr…

In this part 2 episode with Dr. Eric, Dr. Tarun, and I, talk about how sticking to your commitments can lead to better results in dentistry. We discuss being a good leader and getting things done effectively. You'll learn about the difference between giving up responsibility and delegating tasks to others. Dr. Sullivan shares stories about sticking…

In this trio episode of the Millennial Dentists Podcast, Eric, Tarun, and I talk about how you could effectively grow your dental practice if you feel it slowing down. We advocate for the philosophy of 'slow down to speed up,' though we acknowledge that growth isn't always linear. However, it should never be stagnant. There are ways to improve your…

In this episode of Millennial Dentist Podcast, Dr. Will Jones shares his journey of feeling lost and exhausted while balancing his spiritual journey with running a dental business. After reconnecting with Tarun, he realized the importance of focusing on dentistry to achieve growth and success. We discuss overcoming communication conflicts with asso…

In this episode of Millennial Dentists Podcast, I talk about the implementation of Expanded Function Dental Assistants (EFDAs) into practice to support the One-Column Model as a system for streamlining operations. Moreover, we discuss how planning appointment visits contributes to delivering quality patient care and why it’s worthwhile to use stand…

In this episode of the Millennial Dentist Podcast, I talk about the mindset we must have when we are onboarding a new dental associate. We are experiencing a change with our new associate, and this episode is to share the mentality and team culture we have to make this transition successful. In creating an environment, it is important to create a p…

In this episode of the Millennial Dentist Podcast, I share the capability of priority scheduling. Learning a high-paying procedure to include in your practice takes time and a huge amount of effort. The last thing you want to happen is for this procedure to fail just because of poor planning. Know the power of scheduling in this episode and how you…

In this episode, industry expert Jesse Lee shares invaluable insights into navigating the world of dental practice investments. From avoiding common pitfalls like excessive debt to understanding the significance of liquidity as a backup source of repayment, Jesse covers essential aspects that every dentist should consider before venturing into prac…

In this episode of Millennial Dentist Podcast, I talk about the innovation of Full Arch Dentistry. The dental industry benefited financially and in terms of time efficiency from this evolution. This time, it's better because it produces more accurate and ideal results. Competitive printing prices make this an excellent choice for your clinic. There…

In this episode, we're exploring how teams function and the implications for both personal and professional development. We'll talk about fostering an environment that supports everyone's growth, whether it's finding the correct balance between individual talents and teamwork or understanding the power of collaboration. Maintaining an abundance min…

In this episode, I shared how I managed a team turnover. From providing options to the team members to accepting the reality and finding ways to manage the team, this episode has you covered. You want your team to have a few more options before departing, providing them with other opportunities to explore while still remaining in the same environme…

In this episode of the Millennial Dentist Podcast, Jess and I discuss her career transition from Dental Hygienist to Treatment Coordinator. We explore the dynamic changes in the hygienist team and the challenges of implementing new ideas. Our focus then shifts to the significant transition out of hygiene, providing insights and advice on trusting t…

In this episode of the Millennial Dentist podcast, I discuss the topic of new hygienist work with my guest, Emily. We share insights on standing out and adapting to your hygiene position. Reporting plays a crucial role in dental practice, measuring team achievements and effectiveness within a specific timeframe. Mastering dental photography is a pr…

In this episode of the Millennial Dentist Podcast, I emphasize the significance of training your team and front office to engage in human interaction rather than transactional communication with patients. Adopting this mindset helps build a strong bond in the practice-patient relationship. Patients are more likely to return when we establish this c…

In this episode, I dive into the intricacies of dental practice management, offering insights into the strategic decisions surrounding the retention or dismissal of dental insurance providers. Drawing from my experiences and industry knowledge, I stress the importance of maintaining insurance relationships until reaching the desired practice scale …

In this episode of the Millennial Dentist podcast, I share my personal journey and the principles that shaped my success in dentistry. Reflecting on the hustle, commitment to continuous education, and the willingness to put in the work that defined my early years, I offer insights tailored for new graduates and associate doctors. The discussion rev…

In this episode of the Millennial Dentist podcast, Dr. Sully Sullivan passionately addresses the challenges faced in dental practice, emphasizing the need for setting boundaries, maintaining empathy without taking on unnecessary responsibility, and adhering to essential rules. Dr. Sullivan shares a real-life scenario highlighting the importance of …

In this episode of Millennial Dentist Podcast, I talk into the intricacies of managing a dental practice as the year winds down. As practice owners, we explore crucial considerations such as equipment purchases, tax planning, and projecting production for the upcoming year. I stress the importance of strategic growth, optimizing your practice, and …

In this episode of the Millennial Dentist podcast, we're diving into the game-changer in my career – dental implants. I can't stress enough how crucial a strong foundation in extraction and grafting is for long-term success. Allow me to take you through my journey, from embracing guided surgery for efficiency gains to the groundbreaking practice of…

In this episode of Millennial Dentist Podcast, I reflect on my journey, highlighting the importance of embracing experiences, including challenges, for continuous improvement. The episode delves into the role of therapy in understanding personal and team dynamics, emphasizing the need to acknowledge and support each other's struggles. I also discus…

In this episode of Millenial Dentist, Dr. T Bone, Dr. Sully, and Dr. Craig Spodak engage in a dynamic discussion on the multifaceted aspects of dentistry, entrepreneurship, and personal fulfillment. Driven by a passion for building organizations that transcend profit centers, the trio explores the profound impact of creating a supportive dental cul…

In this episode of the Millennial Dentist podcast, I emphasized the importance of evolving dental treatment planning beyond traditional approaches. Acknowledging the gaps in dental education, particularly in communication skills, I urge you to align their clinical knowledge with effective patient dialogue. The episode covers the challenges of overt…

In this episode of the Millennial Dentist podcast, T-Bone and I talk about the crucial role of team bonuses and the balance between base pay and bonus structures in dental practices. The importance of transparent communication, commitment to goals, and driving revenue for bonus success is discussed, offering valuable insights for practice owners an…

In this episode of the Millennial Dentist podcast, I explore strategies for ensuring the success of your dental associates. A scheduling approach that emphasizes limiting specific procedures to prioritize quality over quantity is the key. By blocking certain procedures and assigning them to capable providers, we optimize our menu of services, promo…

In this episode of the Millennial Dentist podcast, I explore the important role of dental associates in driving practice growth. We'll dive into the importance of building financial flexibility, allowing you to take calculated risks and elevate your practice to new heights. I'll share insights into the strategy of balancing risk and reward and how …

Let’s continue this conversation about financing. The fact of the matter is that financing makes comprehensive dentistry possible for a lot of people. And there’s a lot to consider here. Are you hesitant to offer comprehensive dentistry out of fear that the patient can’t afford it? That’s the mindset that needs to be shifted, because financing is s…

Financial menus have changed the way we do business. Let’s be real, dentistry is expensive and no matter what type of client you have in the chair, they need to be presented with different options to help make it affordable or at least manageable. Aubrey, our Director of Operations at Sullivan Dental Partners is back on for this conversation on fin…

Like it or not, 3D printing is on its way and milling may soon be a thing of the past. But right now, is it sustainable? Is it realistic? In this episode, Dr. Sully discusses what printing crowns looks like, what the costs are, what problems it solves, and the pros and cons of implementing a system now. Ultimately, it’s about leveraging technology …