Critical thinking is the disciplined process of actively analyzing, evaluating, and questioning information before making a decision. It goes beyond following procedures or reacting on instinct—it requires deliberate reflection, recognition of biases, and a willingness to challenge assumptions. In the context of human error, critical thinking acts …

Mix-ups in high-risk industries reveal how small human or system errors can have life-changing consequences. From an embryo transfer mistake in an IVF clinic to pharmaceutical labeling failures, these cases expose critical vulnerabilities even in highly regulated environments. This discussion explores how such errors happen, why safeguards sometime…

This episode explores the human side of data entry errors—why they happen, how our brains process information under pressure, and what organizations can do to reduce mistakes. From omission and duplication to misinterpretation and transposition, we break down real examples and brain-based insights to show how simple changes in design, culture, and …

This episode explores the human side of data entry errors—why they happen, how our brains process information under pressure, and what organizations can do to reduce mistakes. From omission and duplication to misinterpretation and transposition, we break down real examples and brain-based insights to show how simple changes in design, culture, and …

Quality culture is the foundation of an organization’s ability to maintain regulatory compliance, ensure product safety, and drive continuous improvement. In highly regulated industries such as pharmaceuticals and medical devices, fostering a strong quality culture is essential for meeting FDA expectations, reducing human errors, and ensuring consi…

Human behavior experiments like the Loftus and Palmer misinformation effect, Stroop effect, and Milgram’s obedience study reveal how memory distortions, attention failures, authority bias, social conformity, and cognitive biases influence human error. These psychological mechanisms explain why people misremember events, overlook critical details, f…

Cognitive Load Multipliers are quantitative factors used to assess and measure the impact of various stressors on human performance, particularly in high-risk industries such as pharmaceutical manufacturing, healthcare, and aviation. These multipliers help identify conditions that increase cognitive burden, such as task complexity, time pressure, f…

We will explore the critical role of human factors in pharmaceutical manufacturing—how people, processes, and environments interact to influence safety, quality, and efficiency. We break down why human error remains one of the biggest challenges in highly regulated industries and how understanding cognitive load, attention management, and workplace…

In this episode of The Power of Why, I share an experiment I conducted on myself to build the habit of going to the gym. Using the Range of Outcomes model, I tested how outcomes and consistency could reshape my approach to fitness. Join me as I reveal what worked, what didn’t, and the psychological insights I uncovered along the way. This episode i…

Not all mistakes are bad—some are downright hilarious and even revolutionary. In this episode, we explore some of the most amusing and unexpected errors in history. From NASA's infamous Mars orbiter mishap to the sticky success of Post-it Notes and the accidental discovery of Viagra, we’ll share stories that prove mistakes can lead to innovation an…

In this episode, we explore how holidays and major events like Thanksgiving or the Super Bowl can impact human performance and increase the likelihood of errors. From fatigue and disrupted routines to emotional highs and residual effects of alcohol, we discuss the psychological and physical factors that affect concentration and decision-making. We …

We explore the fascinating contrasts between artificial intelligence (AI) and natural human intelligence. We examine how AI processes information, learns, and makes decisions compared to the complexity and adaptability of the human mind. Delving into the strengths and limitations of both, we discuss where human intuition, creativity, and emotional …

Let's explore how decision-making is affected by high-pressure environments, focusing on the cognitive impact of stress and the role of stress hormones like cortisol. We discuss common mistakes made under pressure, such as slips, omissions, and cognitive biases, and provide strategies for improving decision-making through training, simulations, min…

In this episode, Dr. Ginette Collazo takes a deep dive into a recent incident where she missed a crucial meeting—an error that could have affected a significant contract for her organization. Join us as we walk through the full investigation, exploring the emotional reactions, communication breakdowns, and the series of decisions that led to the mi…

In this episode, we explore a critical error involving a no-show at a key meeting and examine the background that led to the mistake. As part one of an ongoing investigation, we take a closer look at the factors behind the error, setting the stage for understanding what went wrong and identifying lessons to be learned for the future. To learn more,…

This discussion focuses on the challenges of knowledge-based decision-making in manufacturing, emphasizing how high cognitive load, unfamiliar situations, and mental strain can lead to human error. By examining real-world examples, we explore how excessive control, unrealistic monitoring, and complex mental tasks can overwhelm workers, reducing eff…

In this episode, we explore the distinct dynamics of High Reliability Organizations (HROs) and industries regulated by Good Manufacturing Practices (GMP), such as pharmaceuticals and medical devices. We delve into how each sector prioritizes safety and reliability, the differences in regulatory oversight, operational procedures, and cultural approa…

Explore the individual performance category within manufacturing, focusing on critical aspects of human error. We examine the categories of slips, mistakes, and violations, and their significant implications. Discover effective strategies for mitigating these errors and boosting overall efficiency in the manufacturing sector. To learn more, visit: …

Explore the critical role of human factors in high-stakes industries, focusing on communication, negligence, and violations. We discuss real-world examples, including notable aviation accidents, to highlight the importance of these elements in ensuring safety and reducing errors. Join us for valuable insights into improving practices and protocols …

We explore the essential skills needed for the future workforce, focusing on the advancements expected by 2050. From technological proficiency and data analysis to sustainability practices and emotional intelligence, discover how these skills will shape the future of work. Learn about the importance of continuous learning and adapting to new techno…

Discover the process of diagnostic studies for human error reduction in manufacturing sites. We'll explore prediction methods, assessment techniques, root cause coding, and corrective and preventive actions (CAPA). Learn how to systematically identify and mitigate human errors to enhance productivity and safety in your operations. To learn more, vi…

Let's explore the common pitfalls of data entry and discuss effective strategies to reduce human error. Join us as we dive into practical tips, error-proofing techniques, and the importance of thorough reviews to ensure accuracy and efficiency. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https:…

Welcome to the Power of Why podcast! Today is a special episode as we introduce our new co-host, Chatty. Joining our host Ginette Collazo, Chatty is an AI designed to provide insights, engage in discussions, and enhance the podcast experience. Together, Ginette and Chatty will explore the 'whys' of human behavior, critical thinking, and human perfo…

In this eye-opening episode, we delve into the critical issue of toxic management and how it can devastate workplace morale, productivity, and overall organizational health. Join us as we explore the telltale signs of toxic managerial behaviors and discuss the traits you absolutely want to avoid as a leader. From micromanagement and favoritism to l…

The power of intuition and how trusting one's gut feelings can lead to improved decision-making, risk management, creativity, relationship-building, and adaptability to change. We explore the ways in which intuition can be a valuable tool for preventing errors, enhancing performance, and driving innovation in various work-related contexts. We illus…

In this episode, we sit down with Robert Bayer, the Architect of Organizational Transformation at Co-hesion, to explore his mastery in harmonizing culture, mission, and vision within organizations. Robert shares his insights on leadership communication and collaborative strategy execution, highlighting the importance of bridging human disconnection…

In this episode, we sit down with Robert Bayer, the Architect of Organizational Transformation at Co-hesion, to explore his mastery in harmonizing culture, mission, and vision within organizations. Robert shares his insights on leadership communication and collaborative strategy execution, highlighting the importance of bridging human disconnection…

In part 2 we continue to explore the fascinating world of organizational development and its impact on human error. In this episode, we delve into the intricate relationship between organizational structures, processes, and the occurrence of human errors in the workplace. From understanding the root causes of errors to implementing effective strate…

We explore the fascinating world of organizational development and its impact on human error. In this episode, we delve into the intricate relationship between organizational structures, processes, and the occurrence of human errors in the workplace. From understanding the root causes of errors to implementing effective strategies for prevention an…

Let's explore the intricate relationship between human factors and visual inspection. We discuss how human factors, perception, and “attention" in mitigating these risks. Join us as we uncover the fascinating intersection of human factors and visual inspection, and how understanding these dynamics can improve inspection outcomes across various indu…

Let's deep dive into the intricate relationship between situation awareness and human error. We explore how lapses in situation awareness can contribute to various types of human errors across different contexts, from aviation to healthcare. Through insightful discussions and real-life examples, we unravel the underlying factors that influence situ…

Human error investigation interviews focus on understanding the underlying factors contributing to mistakes or failures made by individuals within various contexts, such as workplaces or critical operations. These interviews aim to uncover not only the immediate actions leading to the error but also the broader systemic issues, including environmen…

This thought-provoking podcast episode delves into the intriguing world of "Procedures Not Used." Explore with us as we unravel the reasons why people often choose to disregard established procedures and protocols. From workplace guidelines to everyday processes, we dissect the various factors contributing to this phenomenon. We examine the psychol…

We dissect the intricate interplay of Human Factors and Human Errors within the workplace environment. Join us on a journey through the crucial aspects of ergonomics, user-centered design, and cognitive factors that significantly influence how we function in professional settings. From the subtle nuances of office layouts to the pivotal role of tec…

Join us in this candid episode of 'The Power of Why' as we delve into the unspoken challenges of corporate life. From the pitfalls of social media hypersensitivity to the pressures of staying late at work, we navigate the thin line between corporate expectations and personal well-being. Discover why some choose to disconnect from the digital world …

In this riveting episode, we engage in a compelling conversation with Ira Winkler, the author of "You Can Stop Stupid," delving into the realms of cybersecurity, counterterrorism, and the intricate interplay of human error in these critical domains. We navigate the complex landscape of digital security, uncovering the profound impact of human behav…

In this riveting episode, we engage in a compelling conversation with Ira Winkler, the author of "You Can Stop Stupid," delving into the realms of cybersecurity, counterterrorism, and the intricate interplay of human error in these critical domains. We navigate the complex landscape of digital security, uncovering the profound impact of human behav…

What is it that the news tells us when there are incidents of human errors? We take a look at some information presented and analyze the causes. Is it really human error? To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/…

Join us as we dive into the realm of trivia treasures and pointless pursuits. Delve into a captivating collection of knowledge that serves no real purpose, but is bound to make you the life of the party. From bizarre historical facts to strange animal behaviors, we explore the depths of useless but fascinating information. To learn more, visit: htt…

Let's dive into the intriguing world of consumer psychology and discover the hidden secrets of consumer psychology. Explore how specific stimuli strategically activate thoughts, feelings, and associations that shape our decision-making processes. From the subtle techniques employed by businesses to influence consumer behavior to practical insights …

We explore the world of effective regulation training on regulatory compliance. Discover the importance of regulatory training in promoting compliance and safety across industries. Learn how to design comprehensive training programs that address specific regulatory requirements and engage learners effectively. Gain insights into common compliance c…

Have you ever experienced the peculiar feeling of looking at something without actually seeing it? This phenomenon, known as inattentional blindness or perceptual blindness, has captivated researchers and intrigued psychologists for years. Inattentional blindness occurs when our attention is so narrowly focused on a particular aspect of our visual …

Have you ever experienced the peculiar feeling of looking at something without actually seeing it? This phenomenon, known as inattentional blindness or perceptual blindness, has captivated researchers and intrigued psychologists for years. Inattentional blindness occurs when our attention is so narrowly focused on a particular aspect of our visual …

We're diving into the crucial topic of Workplace Bullying. Join us as we uncover the often-hidden dynamics of this issue, ranging from subtle microaggressions to overt harassment. Our discussion will spotlight the emotional and professional toll on victims, explore strategies for coping and healing, and emphasize the role of organizations in foster…

Drawing upon the principles of attribution theory, cognitive biases, and observational bias, we delve into the psychological mechanisms that drive belief in superstitions. The episode explores the role of cognitive shortcuts in reinforcing superstitions and examines how people tend to selectively remember instances that support their beliefs while …

Let's explore into the world of micromanagement. We will explore the challenges and implications of being micromanaged in the workplace, as well as discuss strategies to overcome this stifling behavior. Micromanagement can be detrimental to employees' motivation, autonomy, and overall job satisfaction. So, whether you have experienced micromanageme…

We delve into the enigmatic realm of human error in the workplace. We will unravel the underlying causes, consequences, and solutions to this pervasive phenomenon and we explore the impact of human fallibility and shed light on effective strategies for prevention and recovery. Furthermore, we answer your burning questions and get ready for an enlig…

Stay with me here. We are going to delve into the world of manufacturing. You may be wondering, what in the world does manufacturing have to do with designing a fantastic 4th quarter? Well, my guest is all about asking why. And asking why is a powerful skill as you grow up. Curiosity and reflection. These are skills that become increasingly importa…

We explore the hidden motivations behind the decisions we make and the actions we take. We take a look into the complex world of dishonesty, examining the many reasons why people lie, and the impact that lying has on individuals and society at large. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: …

We explore the history and techniques of disrupting organizations. From the CIA Simple Sabotage Manual to real-life examples of corporate sabotage, we dive deep into the world of intentional disruption. Listen in as we learn about how to identify sabotage, prevent it from happening, and discuss the ethical implications of these actions. To learn mo…