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In this week’s Academy of Insurance Aftershow, George chats with Patrick Wraight about the ins and outs of BOPs, including the rising role of MicroBOPs for today’s smallest businesses. With humor, heart, and a few dog references, they explore coverages, exclusions, and what’s next at the Academy! Watch the full Academy of Insurance class that’s dis…
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Cargo theft has been on the rise for the last several years, and bad actors are becoming more sophisticated and higher tech. The increased risk along the supply chain as the act of cargo theft is an ever more global endeavor. We spoke with Keith Lewis, Vice President of Operations for Verisk CargoNet, about the trends and what they’re telling us. T…
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The number of recalls is not slowing down, it’s picking up. Automotive recalls are on the rise, and the recalls of consumer products are “almost at a record level,” says Sedgwick’s Chris Harvey, who discussed a new data-driven recall report from the company. Harvey expects product recalls to continue to spike, as well as a rise in food recalls thro…
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In this engaging Academy of Insurance after show, host George chats with Steadily’s subject matter experts Brent Denton and Ashley Mowry following their popular How to Write Landlord Insurance class. They dive into their unique paths into the insurance industry, how they approach agent engagement using both tech and human touch, and the evolving ap…
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On this installment we meet Olga Collins, CEO of the Worldwide Broker Network, or WBN. Olga is a true woman of the world, speaking six languages, including Polish from her native country. She relays a fascinating life and career story as well as business lessons she’s learned along the way. She says she fell in love with risk management and insuran…
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In this sneak peek of the Insuring Cyber podcast, we explore how new and fluctuating trade barriers are reshaping global supply chains. As companies face unpredictable shifts in tariffs and trade policies, many are turning to scenario planning rather than rushing into operational changes. Hear how businesses are navigating this uncertain landscape …
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In this Between the Lines, Elizabeth Blosfield sits down with Sathish Kumar, CTO at NeuralMetrics, to explore how Agentic AI is reshaping insurance—beyond the buzz. From AI-enhanced fraud detection to legacy system integration, this episode dives into the real-world opportunities and the ethical and regulatory challenges insurers must navigate. Sat…
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This Carrier Management special broadcast, hosted by Deputy Editor Elizabeth Blosfield, explores how AI is transforming hiring in Florida, highlighting tools like Mega HR’s “Megan” that automate much of the recruitment process. While businesses embrace the efficiency and similar systems, experts warn of growing AI bias risks, legal challenges, and …
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In this lively and insightful Aftershow episode, host George Jack, Academy Director Patrick Wraight, and instructor Kevin Amrhein unpack the most frustrating—and often overlooked—elements of the personal auto insurance policy. Designed especially for insurance professionals, Kevin’s course dives into those pesky gray areas that even seasoned agents…
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Tom Wilde of Indico Data, explains the industry’s evolution from simply gathering and storing data to actually leveraging it for smarter decision-making. He describes the past decade’s investments in data infrastructure as a “race to the starting line,” setting the stage for AI to transform how insurers handle unstructured data like broker submissi…
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In this episode of The Insuring Cyber Podcast, James Crask from Marsh discusses how companies can stay resilient in an era of rising tariffs, trade barriers, and global uncertainty. He shares his perspective on how supply chain risk is evolving and how organizations can leverage advanced technologies like AI to model risk scenarios and strengthen t…
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In this episode of Between the Lines, host Elizabeth Blosfield sits down with Hanif Sidi, EY Americas EY Americas P&C Business Consulting Leader, to explore how Agentic AI—an advanced form of artificial intelligence capable of autonomous decision-making—is beginning to reshape core insurance functions. From underwriting to claims handling and custo…
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Meet Spencer Mahoney, chief growth officer for CCIG, a Denver-based independent broker with 100 employees generating $30 million in revenue. The firm competes with the big boys in the commercial middle market for p/c and benefits, to include captive strategies. Spencer unpacks what it’s been like for he and his brother to work for dad, who founded …
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In this insightful and entertaining IJA Aftershow, host George Jack chats with leadership coach and author Michael Koscielny about the power of active listening and why it’s at the heart of effective leadership. Drawing from his Born2Lead framework and real-life experiences, Michael explains how listening builds trust, enhances decision-making, and…
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Homeowners risk is getting wilder, but the answers are already here. On June 18, 2025 (10 a.m. PT / 1 p.m. ET), join this free, fast‑paced virtual Demo Day to watch live walkthroughs from Premier sponsors HomeFactors (Porch Group Media), ZestyAI, and Supporting Sponsor LexisNexis Risk Solutions. You’ll see how fresh property data, computer‑vision i…
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While automation can dramatically boost productivity in insurance operations, it shouldn’t come at the expense of human oversight. Michael Parcelli of Xceedance recommends a balanced approach—using technology to handle the bulk of routine tasks while keeping skilled professionals in the loop for exception management and quality control. This shift …
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In an evolving digital landscape, insurers face a key decision: should they build technology in-house, partner with InsurTechs, or pursue a hybrid model? John Spottiswood of Jerry suggests that if a technology is a strategic differentiator—especially something core to customer experience or competitive advantage—it may be worth building internally …
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In this lively Insurance Journal Academy aftershow, George Jack and Patrick Wraight talk with Tom Wetzel about the latest class, Rating AI Tools: Balancing Functionality and Security. Tom Wetzel, fresh off workshops in Chicago and headed to Orlando and Texas, explains why agents are eager yet overwhelmed, urging them to adopt AI with a clear game p…
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This episode of Between the Lines dives into “agentic AI”— autonomous systems that sense, decide, and act without continuous human intervention — and decodes what they mean for property‑and‑casualty carriers. Host Elizabeth Blosfield interviews Sathish Manimuthu, CTO of NeuralMetrics, and Hanif Sidi, EY Americas Property & Casualty Business Consult…
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High net worth individuals often carry public profiles that make them uniquely vulnerable to cyber threats. From executives and celebrities to board members and influencers, their visibility—and the digital footprint that comes with it—attracts sophisticated cybercriminals who may quietly monitor their online presence for months before striking. In…
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Many legacy insurance systems are still stuck in the early 2000s, running outdated, on-premises technology like AS/400s that demand constant maintenance and distract insurers from what really matters—risk, loss control, and customer service. This discussion dives into the biggest technological gaps in the insurance sector, especially among small to…
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Get ready for an exciting episode of Golfertainment with Golfertainment George, Patrick Wraight, and Kevin Amrhein as they sit down with Tony Cañas for a one-of-a-kind conversation! 🎤 Tony shares his career pivots, from underwriter to blogger, best-selling author/speaker, recruiter, and podcaster – and yes, even a magician! Hear all about his journ…
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Homeowners risk is getting wilder, but the answers are already here. On June 18, 2025 (10 a.m. PT / 1 p.m. ET), join this free, fast‑paced virtual Demo Day to watch live walkthroughs from Premier sponsors HomeFactors (Porch Group Media), ZestyAI, and Supporting Sponsor LexisNexis Risk Solutions. You’ll see how fresh property data, computer‑vision i…
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Would you relish reading insurance contracts on a Sunday afternoon so you can properly counsel your client on what they should buy? Do we hear a “Hell, no?” That’s okay. Self-described insurance nerd and recovering insurance attorney Dan Schuleman will save you the trouble. He cofounded the insuretech Qumis as an assistive-AI platform to quickly an…
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A recent survey highlights rising stress levels among executives, fueled by persistent global uncertainty. Supply chain disruptions remain the top concern for 45% of respondents, especially among international companies still recovering from COVID-era impacts. CFOs are also grappling with the inability to confidently forecast due to geopolitical sh…
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Join George and Patrick in this episode of the IJA Aftershow with Chris Burand about the latest class, E&O and Hard Markets: How Trying to Keep a Client Might Cause Trouble. Not yet a member of the academy? Join Today! The post IJA Aftershow: Chris Burand | Keeping Clients Covered and E&O Risk Low appeared first on Insurance Journal TV.…
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Geopolitical tension and climate-related risks are putting pressure on global supply chains—but advanced technology is helping insurers and businesses stay ahead. By using geospatial tech, companies can pinpoint exact supplier locations and overlay real-time alerts for weather or political disruptions. With updates as frequently as every 15 minutes…
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Partnerships between InsurTechs and traditional insurers are becoming essential to modernizing the industry. These collaborations help streamline processes through AI, improve agility in response to market and climate changes, and integrate services into seamless customer platforms. By combining innovation with experience, insurers can better meet …
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In this interview, a risk leader shares an emerging perspective that’s gaining traction in forward-thinking circles: risk isn’t always a threat—sometimes it’s an opportunity. By exploring how different risks intersect and amplify (or mitigate) one another, they challenge the traditional “risk as danger” mindset. At their institution, they’re leanin…
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In this brief interview from Claims Journal editor Don Jergler, Carla Woodard of Pie Insurance highlights the critical issue of coverage gaps—often discovered at the worst possible time, during a loss. While claims professionals don’t write policies, they play a key role in identifying these gaps, educating policyholders, and collaborating with age…
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With economic uncertainty, evolving global trade dynamics, and potential new tariffs, businesses are facing heightened risks within their supply chains. These disruptions make it more critical than ever for risk managers to reassess and restructure their insurance programs. The discussion breaks down the three types of business interruption (BI) co…
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In this insightful discussion with summit host and Deputy Editor of Carrier Management Elizabeth Blosfield, Alexis Vaughn of Off Course Consulting, highlights the key barriers insurers face when adopting new technology. Despite growing momentum, many insurers remain hesitant due to a lack of education around new tools, fears of job displacement, an…
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This conversation highlights the vital role of the National African American Insurance Association (NAAIA) in advancing Diversity, Equity, and Inclusion (DEI) across the insurance industry. Leaders from NAAIA discuss how the organization champions representation at all levels—from entry-level to executive—while creating intentional spaces of belong…
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The future of collaboration between insurers and InsurTech providers hinges on the rise of agentic AI—systems of generative AI bots that work together to complete complex tasks without human input. But to unlock their full potential, core systems and data infrastructures must be hyper-connected. In this clip, Elizabeth Blosfield, Deputy Editor of C…
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In the second episode of the insurance wrap-up, the focus is on key insights from the 2025 InsurTech Summit, which showcased notable guests and discussions. Margo Giles highlights the importance of agentic AI in fostering collaboration within the insurance sector, while Alexis Vaughn points out education and job security fears as significant barrie…
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Insurance blind spots can really trip up small businesses, and those oversights often make themselves apparent at the wrong time—when coverage is triggered by a loss. We spoke with the Carla Woodard, senior vice president of claims at Pie Insurance, about how claims professionals can help these companies. To learn more about Claims Journal’s Expert…
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In this episode, Jason Ott, President of Aon Private Risk Management, and Diane Delaney, Executive Director of the Private Risk Management Association, spoke about the biggest cyber risks faced by high-net-worth individuals and how insurers can help navigate them. From social engineering scams to fraudulent electronic fund transfers, the risk envir…
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In this conversation, Scott Seaman of Hinshaw & Culbertson LLP, emphasizes that while legal risks around AI in insurance do exist, the bigger issue is ensuring that insurers lead with AI rather than react to it. He argues that strong AI capabilities — built and governed by knowledgeable professionals — are key to compliance and success in a transfo…
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On this installment we’re joined by Itai Ben-Zaken, founder and CEO of Honeycomb, an MGA with AI-driven technology to analyze aerial photographs of commercial building roofs to assess their condition. Honeycomb launched with admitted markets but recently expanded to E&S, opening up more opportunities for retail agents to place tough risks. For exam…
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Join George and Patrick in this IJA Aftershow episode as they talk with Kevin Amrhein about the latest class, Commercial Property: Five Bombs and How to Defuse Them. Not yet a member of the academy? Join Today! The post IJA Aftershow: Kevin Amrhein | Five Commercial Property Pitfalls and How to Avoid Them appeared first on Insurance Journal TV.…
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Allen Laman, Content Editor at Insurance Journal, chats with Stacie Kroll, Managing Director – Higher Education Practice at Gallagher, about a surprising and often overlooked area of risk management: business interruption in research environments. As insurers struggle to assess the true value of highly sensitive assets—like century-old scientific s…
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Has the adoption of recreational cannabis laws affected workers’ compensation claims? A new study from the Workers Compensation Research Institute seeks to answer that question and others related to cannabis use and workers. We spoke with Vennela Thumula, policy analyst at the WCRI and lead author of the study, to get lots of data for the latest ep…
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In this video from RIMS RISKWORLD in Chicago, Insurance Journal’s Vice President of Content Andrea Wells talks with Paul Lavelle, Former Head of U.S. National Accounts of Zurich North America, about the growing uncertainty facing businesses due to global tariffs, economic volatility, and shifting geopolitical dynamics. From fluctuating material cos…
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In this candid discussion with summit host Elizabeth Blosfield, Deputy Editor of Carrier Management, Marcus Daley, Co-Founder of NeuralMetrics, highlights the delicate balance InsurTechs and insurers must strike between innovation and regulation. He emphasizes the power of AI to reduce bias and expand access to underserved markets, while also cauti…
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Industry experts discuss how AI is transforming insurance operations, especially in underwriting and compliance. While the technology offers powerful efficiency gains, there’s growing concern around data use, internal reporting, and regulatory uncertainty. With enforcement often following major missteps, insurers are urged to proactively align with…
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At RIMS RISKWORLD Chicago, Andrea Wells, Vice President of Content at Insurance Journal talks with Priscilla Pazmino-Vitela about how insurers are stepping up as true partners—not just policy providers. From traditional coverage to cutting-edge ART structures, loss prevention, cat modeling, and parametric solutions, insurers are offering collaborat…
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