Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Innovation And Human Connection In The Age Of Ai Podcasts
This is Higgle: The B2B Sales Club Podcast, where we bring you actionable insights about sales RFPs, Sales Negotiations and difficult Procurement discussions. It's all about helping you win more deals, and hitting your sales quota. We talk to sales leaders, brand leaders and procurement leaders about lessons learnt on their journey to win more sales deals and get better negotiated outcomes. The podcast is hosted by Mike Lander, an ex procurement director and entrepreneur, talking to guests a ...
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Entrepreneurship and business techniques and tips you won't learn in business school.
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No Limit Leadership is the go-to podcast for growth-minded executives who refuse to settle for mediocrity. Hosted by executive coach and former Special Forces commander Sean Patton, this show explores modern leadership, self-leadership, and the real-world strategies that build high-performing teams. Whether you're focused on leadership development, building a coaching culture, improving leadership communication, or strengthening team accountability, each episode equips you with actionable in ...
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Welcome to Trivera’s AI Deep Dive, the podcast "Where Human Expertise Meets AI Innovation for Smarter Digital Marketing." Join AI co-hosts, Chip and Nova, as they explore the latest in digital marketing trends, tools, and tactics to help your business thrive. From SEO and lead generation to ROI-driven strategies, each episode delivers actionable insights to maximize your success. Whether you’re a seasoned marketer or just starting out, join us as we dive into the world of digital marketing t ...
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Dive into the minds of the world’s greatest athletes, leaders, thinkers, and doers with Dr. Michael Gervais—a high performance psychologist and world-renowned expert on the relationship between high performance and the mind. Dr. Gervais’s client roster includes Super Bowl winning NFL teams, Fortune 50 CEOs, Olympic medalists, internationally acclaimed artists, and more. On Finding Mastery, Dr. Gervais sits down with the best at what they do, like David Goggins, Brene Brown, Toto Wolff, socce ...
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Welcome to thinkfuture, where host Chris Kalaboukis explores the bold ideas shaping tomorrow. From AI-driven creativity and personal growth to leadership in remote work, this podcast delves into the intersection of innovation, technology, and human connection. With visionary guests and thought-provoking conversations, thinkfuture helps listeners unlock new possibilities, challenge the status quo, and create the future they want to see. Tune in for fresh insights, actionable strategies, and u ...
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The InnovaBuzz Podcast: AI, Innovation & Human Connection The InnovaBuzz Podcast explores the minds of innovators, entrepreneurs, and creatives, diving deep into their values, strategies, and mindset. As we navigate the fascinating intersection of AI innovation and the enduring power of human connection, this podcast is increasingly drawn to conversations that explore novel applications of AI and, crucially, how we can keep our relationships and interactions deeply human in an increasingly d ...
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James Altucher interviews the world's leading peak performers in every area of life. But instead of giving you the typical success story, James digs deeper to find the "Choose Yourself" story - these are the moments we relate to... when someone rises up from personal struggle to reinvent themselves. The James Altucher Show brings you into the lives of peak-performers: billionaires, best-selling authors, rappers, astronauts, athletes, comedians, actors, and the world champions in every field, ...
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A podcast about the collapse of traditional corporate standards in today’s more personalized world. Leadership strategist, author, contributor to Forbes and founder of the Leadership in the Age of Personalization Movement, Glenn Llopis interviews executives across multiple sectors to find out how the balance between standardization and personalization can exist.
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Welcome to The Cyber Business Podcast where we feature top founders and entrepreneurs and share their inspiring stories.
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Elder Law & Advocacy: The Conversation is a new podcast that brings to life the stories, struggles, and successes at the intersection of aging, justice, and compassion. Produced by Elder Law & Advocacy, a nonprofit law firm serving seniors throughout Southern California, the series invites listeners to explore the legal and human dimensions of topics such as financial elder abuse, end of life planning, and common legal issues affecting seniors. Each episode will delve into real-world cases a ...
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Join Dr. Olga Dolghier, the leading Scottsdale pediatric dentist at Palm Valley Pediatric Dentistry and Orthodontics, specializing in Pediatric Dentistry and Orthodontics in Scottsdale, Pediatric Dentistry and Braces in Chandler, and Pediatric Dentistry in East Mesa, as she explores the unexpected connections between your child's smile and total wellness. This isn't just another dental podcast — it's your child's guide to living longer, healthier, and happier through a holistic and tradition ...
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Technically Legal is a legal tech podcast exploring how technology is transforming the legal landscape. Each episode features insightful interviews with legal innovators, tech pioneers, and forward-thinking educators who are leading this change. Our guests share their experiences and insights on how technology is reshaping legal operations, revolutionizing law firm practice, and driving the growth of innovative legal tech companies. We also explore the broader implication of technology on ev ...
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Interviews with Scholars of Technology about their New Books Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/technology
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Welcome to Growth Department, the business podcast for founders, small business owners, and growth-minded leaders who want real answers to the questions, "How do I grow my business?" and "How can I become a better leader?" Each week, host Chelsey Reynolds talks with experienced operators, executives, and entrepreneurs who share what actually worked (and what flopped) as they built their companies. We cover everything from how to find customers, scale operations, and lead with impact to how p ...
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Welcome to the Say YES Podcast! The podcast only serves one purpose: to challenge you to Say YES to all the scary sh*t. Hosted by Heather and John, Certified Coach and Master Neuro-Linguistic Programming (NLP for short) Practitioners who teach simple techniques to Say YES to your best life. When you say YES, you open doors and opportunities you didn't know you had. You get clarity on the next steps and achieve goals and outcomes you didn't even know were possible. The Say YES Movement podcas ...
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Welcome to ALI Labs a global community dedicated to empowering professionals and organisations through Agile practices, Lean principles, and the transformative power of AI. Our podcast brings you recordings from our dynamic meetups, where top industry experts, thought leaders, and innovators share insights on AI, Agile, and project management. Whether you’re a Coach, Scrum Master, Product Owner, Leader, or Developer, these discussions will keep you ahead in an ever-evolving landscape. 🎧 Tune ...
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Join us as we discover how to live out our faith in Jesus Christ in our relationships, churches, and communities, so that we can truly say we are "better together."
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Welcome to Foresight Radio, brought to you by Senior Living Foresight. Helping great operators and professionals become even better!
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The Developing Life Podcast is your go-to destination for creative minds, entrepreneurs, and leaders striving to grow and thrive in today’s ever-evolving world. A collaborative effort lead by Davron Bowman, Heather Crank and Tru Adams- each episode dives deep into the intersection of creativity, community, and strategy, offering actionable insights and inspiring stories from industry experts, visionaries, and innovators. 🎙️ What You’ll Gain: Proven strategies to elevate your creative and pro ...
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Welcome to The Content Cocktail Hour, the show hosted by AudiencePlus' CEO, Jonathan Gandolf. Our mission is to shake out the deepest secrets of B2B marketing professionals and stir up fresh conversation. All to help you connect your brand with the right audience, at the right time. Let's raise a glass!
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“There’s A Device For That!” showcases the unprecedented device-based solutions changing the world around us and bringing experiences we once didn’t think possible to life. In each episode, our host, Sudhir Reddy, chats with an industry leader driving cutting-edge technology, such as line-busting devices, AI-enabled doorbells, and next-generation connectivity solutions, to explore what kind of impact they’re making and what’s in store for the future. Join us to uncover the progressive ideas ...
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Welcome to Future Dawned, the podcast where we explore the boundless possibilities of tomorrow and the transformative world that awaits us. In each episode, we dive deep into the cutting-edge advancements in technology, science, and innovation that are reshaping our future. From ground breaking scientific breakthroughs to the ever-evolving landscapes of society, we bring you insights, opinions, and thought-provoking discussions on the risks, opportunities, and advancements on the horizon. Jo ...
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Human Connection in the Age of AI — How Leaders Blend Empathy and Innovation
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AI isn't just changing the way we work — it's redefining what it means to be human at work. In this episode, we explore how leaders can rise above the noise of automation and use empathy, communication, and trust as their superpowers in the AI era. Because here's the truth: AI is a marathon, not a sprint. And in the race toward innovation, the most…
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100: Behind 100 Episodes - The Five Leadership Truths
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This is a massive milestone — 100 episodes. And in this raw, honest, high-energy solo episode, Sean pulls back the curtain on what he’s learned from every guest, every conversation, and every uncomfortable stretch that shaped him into a No Limit Leader. If you’ve ever wondered what truly separates leaders who rise from leaders who stall out, this e…
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Carl Benedikt Frey, "How Progress Ends: Technology, Innovation, and the Fate of Nations" (Princeton UP, 2025)
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In How Progress Ends: Technology, Innovation, and the Fate of Nations (Princeton University Press, 2025), Carl Benedikt Frey challenges the conventional belief that economic and technological progress is inevitable. For most of human history, stagnation was the norm, and even today progress and prosperity in the world's largest, most advanced econo…
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Olympic Gold Medalist: Other People Were Killing My Confidence (And How I Got It Back) - Caroline Marks
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What if the key to becoming a champion isn’t about chasing wins—but knowing when to pause, prioritize the inner work, and trust that the rest will follow? On today’s episode, filmed in front of a live audience at California Surf Club, we sit down with Caroline Marks — the 2023 World Surf League Women’s Champion and 2024 Olympic Gold Medalist. By 23…
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Make LinkedIn Work in 30 Minutes a Day: Positioning, Commenting, and Real Connections
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Send us a text You don’t need a massive following to see real results on LinkedIn. In this episode of the Growth Department podcast, Chelsey sits down with Kayla Ihrig, founder of Writing From Nowhere, to uncover how entrepreneurs can grow their visibility and revenue on LinkedIn with just 30 minutes a day. Kayla shares her best strategies for clea…
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The Future of SAT Prep and Student Counseling with Zinkerz CIO Karly Burke
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Guest Introduction: Karly Burke serves as the Chief Information Officer at Zinkerz, a growing education technology company that has transformed from a simple mobile test prep platform into a full ecosystem for academic support, counseling, and intensive SAT and AP preparation. She entered the organization as a freelancer creating math content and g…
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AI, Lead Automation, and the Future of Automotive Tech with Yuriy Demidko
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Guest Introduction Yuriy Demidko is the Chief Information Officer at DP Fox Ventures, a Michigan-based organization with operations in automotive, powersports, real estate, hospitality, and sports entertainment. The company's largest division, Fox Motors, is one of the 50 largest automotive dealership groups in the country. Yuriy leads technology s…
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Artificial Intuition: Igniting the True Power of AI
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🎧 In this episode of the Trivera Deep Dive, Chip and Nova explore why the real power of AI doesn’t come from clever prompts, but from something deeper: artificial intuition. They break down how critics are misunderstanding AI, why connectors change everything, and how embedding your own judgment and ethics into your assistant turns it from a glorif…
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Cory Doctorow on Enshittification: Why Everything Suddenly Got Worse and What to Do About It
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In this special livestream edition of Peoples & Things, host Lee Vinsel and very special guest host, danah boyd, formerly of Microsoft Research, presently Geri Gay Professor of Communication at Cornell University, chat with writer and activist, Cory Doctorow, about his new book, Enshittification: Why Everything Suddenly Got Worse and What to Do Abo…
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Transformational Growth in the Age of AI Through Emotional Intelligence with Oya Mustafa
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How can emotional intelligence and cultural sensitivity transform your B2B sales strategy in a world dominated by automation? Joining the podcast today is Oya Mustafa, the Chief Growth Officer at Not Normal Group. We get into a deep discussion about transformative power of emotional intelligence in B2B sales, discussing how human-centric approaches…
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#267: Mastering CX and Digital Innovation: Global Insights
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In this engaging episode Gregorio Uglioni welcomes Hussein M. Dajani, a visionary leader in customer experience and digital transformation. Hussein shares his journey through various leadership roles, highlighting his impactful work at Red Bull, Nissan, and Deloitte Digital. He discusses the importance of customer-centric strategies and the integra…
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Strategies to Build, Scale and Sell Your Business
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Lance Bachmann discusses his Build It to Sell It Playbook and strategies to build, scale, and sell your business...and repeat. Lance has helped over 1,000 contractors build their success by implementing systems and sales engines that make businesses exit-ready. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a …
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Human-First Marketing in the Age of AI: Lessons From Uplift 360’s Most Profitable Year
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Send us a text AI is changing marketing fast. Wes Towers used it to rebuild Uplift 360 and create the most profitable year in company history, all while doubling down on authenticity. In this episode of the Growth Department podcast, Chelsey and Wes break down the systems, content, and team moves that let a boutique agency serve construction brands…
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Attorney Chris Crowson Breaks Down Medicare Appeals After Decades in the Field
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In this episode of Elder Law & Advocacy: The Conversation, Elder Law & Advocacy Deputy Director and Attorney Jenna MacRae sits down with HICAP Attorney Chris Crowson, who reflects on his remarkable 35-year career serving older adults - 25 years with Health Insurance Counseling and Advocacy Program (HICAP) and 10 years in the legal services programs…
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Scott Levy, Building Peak Performance with Neuroscience and AI 'Lego' Bricks - Innova.buzz 691
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This is a free preview of a paid episode. To hear more, visit innovabiz.substack.com Our guest in this episode is Scott Levy, the founder and CEO of ResultMaps. Scott is on a mission to help the world be its “inspired best” by architecting systems that clear away the “friction” of modern work. He combines a deep understanding of neuroscience with a…
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Beyond Lieutenant Dan: Gary Sinise on Love, Loss & Legacy
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What if real success is measured not by what you achieve, but by how deeply you give? On today’s episode, we sit down with Gary Sinise—Emmy Award–winning actor and director best known for his roles in Forrest Gump, Apollo 13, and CSI: New York, and founder of the Gary Sinise Foundation—to explore his lifelong arc from self to service. Gary takes us…
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From Pessimism to Potential: Designing Senior Living for Legacy, Health, and Hope with Ben Lytle
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Live from the Senior Living Innovation Forum's Fall Conference, Steve Moran sits down with entrepreneur and former public-company CEO Ben Lytle to rethink aging through the lens of human potential. They dig into why perspective is the beginning of wisdom, how the "tension of opposites" unlocks better decisions, and how communities can become places…
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The Workplace Transformation Method: Diagnose, Align, Attract, Activate, Sustain
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Send us a text Every founder and executive leader wants a high-performing team. But when cracks start to form in your company culture, performance and retention take the hit. In this episode of the Growth Department podcast, Chelsey Reynolds sits down with Janice Brathwaite, CEO & founder of Workplace Transformations, creator of the Workplace Trans…
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Hilary Allen, "Fintech Dystopia: A Summer Beach Read about Silicon Valley Ruining Things" (2025)
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Silicon Valley wants to disrupt finance, and it might just succeed. In FinTech Dystopia, professor Hilary Allen offers an accessible, irreverent, and occasionally furious account of how tech elites are quietly taking over the financial system and making it worse in the process. Drawing on more than a decade of research and hundreds of conversations…
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Wisdom Takes Work: Ryan Holiday on What AI Can’t Teach You
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A Note from James: Wisdom Takes Work is Ryan Holiday’s fourth book exploring the Stoic virtues, and this time he’s taking on the big one — wisdom. His earlier books on courage, temperance, and justice were all great conversations, but this one hit me personally. I’ve often thought I had wisdom, only to realize later that I didn’t — or at least not …
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Marketing Lessons from the Edmund Fitzgerald: How to Keep Your Brand Afloat When the Gales Come Early
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🎧 In this episode of the Trivera Deep Dive, Chip and Nova explore how the 50th anniversary of the Edmund Fitzgerald tragedy still holds powerful lessons for modern marketing and leadership. Drawing from Tom Snyder’s blog Marketing Lessons from the Edmund Fitzgerald: How to Keep Your Brand Afloat When the Gales Come Early, they reveal how pride, com…
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Measuring and Managing Technical Debt with Dr. Ken Knapton
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Guest Introduction Dr. Ken Knapton is the Chief Information Officer at Win Brands, the parent company of Costa Vida Fresh Mexican Grill and FatCats Entertainment. With more than 30 years of experience in technology strategy and digital transformation, Ken was hired to bring together two very different brands under a single IT vision. Costa Vida ope…
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How Soft Foods, Mouth Breathing & Sleep Apnea Are Devolving Humans
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What if your dentist could help you breathe, sleep, and live better — not just fix your teeth? In this episode of Ask the Dentist, I sit down with Dr. Ingo Mahn, an integrative dentist with over 40 years of experience, to reveal how your mouth is the true gateway to full-body health. From jaw development and airway function to nutrition, sleep, and…
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Bonus Episode: Aaron Lazar & Dr. Michael Gervais on the Mastery of Self and the Journey to Reverse ALS | Impossible Dreams Podcast
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Welcome to a special Monday episode on the Finding Mastery channel. Every once in a while, we come across a story or a person that moves us in a profound way — and this is one of those moments. Recently, I was invited by Aaron Lazar to join him on his new podcast, Impossible Dreams. Aaron is an incredible human — a Broadway and television actor, si…
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The Secret Ingredients of Successful Brand Clarity with Ulli Appelbaum
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Are you ready to discover the magic of combining scientific insights with emotional connections in brand strategy? Ulli Appelbaum, Founder & Chief Strategy Officer at First The Trousers Then The Shoes, joins us in this episode to explore the nuanced world of brand strategy. As he shares his wealth of experience in creating brand clarity and emotion…
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#266: The Heart Of Service: a Blueprint For Human-Centric Ai In Customer Service
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This episode dives into The Heart of Service, a practical guide to human-centered AI in customer service. Nick explains real stories, change management, measuring AI impact, frontline listening, ethics, and tools leaders can use. Good for CX leaders, managers, and practitioners. About Nick Glimsdahl Nick Glimsdahl is a trusted advisor to customer s…
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Christopher Ali, "Farm Fresh Broadband: The Politics of Rural Connectivity" (MIT, 2021)
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As much of daily life migrates online, broadband—high-speed internet connectivity—has become a necessity. The widespread lack of broadband in rural America has created a stark urban–rural digital divide. In Farm Fresh Broadband: The Politics of Rural Connectivity (MIT Press, 2021), Dr. Christopher Ali analyzes the promise and the failure of nationa…
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Andres Lares talks about his book, co-authored with Jeff Cochran and Shaun Digan, "Persuade" and a four step process to influence people and decisions. Andres is Managing Partner at the Shapiro Negotiations Institute and a guest lecturer at Johns Hopkins University. He coaches high-stakes negotiations for the NFL and NBA, as well as in business sec…
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HubSpot for Lean Teams: Clean Data. Clear Revenue.
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Send us a text Clean data. Clear revenue. Is this dream-come-true world in a CRM possible? In this episode of the Growth Department podcast, Chelsey Reynolds sits down with Jasz Joseph, Founder & HubSpot Strategist, human-centered growth advocate, and connector of people and opportunities. Jasz shares how lean teams can get more from HubSpot withou…
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From 'No' to 'Go': How AI Guardrails Drive Trust, Enabling Legal to be a Business Accelerant, Not Blocker (Sabastian Niles, Salesforce President & CLO)
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In this episode, Sabastian Niles, President and Chief Legal Officer at Salesforce, takes a deep dive into the intersection of corporate strategy, in-house legal careers, and the transformative power of Agentic AI. Sabastian shares his unique career path from a near two-decade tenure at a prestigious law firm before joining Salesforce. This conversa…
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The Technological Soul: Alex Priou on Modernity, Ideology, and the Limits of Reason
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In this episode of International Horizons, RBI acting director Eli Karetny speaks with Alex Priou, Professor of Political Philosophy at the University of Austin, about how technology and ideology shape the modern soul. From Machiavelli’s “dikes and dams” to Odysseus’s struggle against the Sirens, Priou traces how modernity’s drive for control has l…
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AI Scams & Crypto Fraud: The Hidden Crisis Facing Seniors | Elder Law & Advocacy: The Conversation
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In this premiere episode of Elder Law & Advocacy: The Conversation, Executive Director and Supervising Attorney Jaime Levine sits down with Attorney Caleb Logan to uncover the realities of elder abuse, financial fraud, and senior scams affecting older adults today. Caleb shares insights from his experience litigating cases against nursing homes, ba…
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Building Modern Communities Through People-First Technology with Brianne Bustos
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Guest Introduction Brianne Bustos is the Chief Information Officer at CCMC, a large-scale property management company that oversees lifestyle communities across the United States. With more than 250 communities under CCMC's management, some reaching 20,000 homes, Brianne leads modernization, cybersecurity, and IT initiatives that improve efficiency…
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1118 AI in Writing: Greg Wolford on Creativity, Storytelling, and the Future of Fiction
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See more: https://thinkfuture.substack.comConnect with Greg: https://gregwolford.substack.com---Can AI make you a better writer—or does it risk flattening creativity?In this episode of thinkfuture, host Chris Kalaboukis sits down with Greg Wolford, a writer who uses AI tools like ChatGPT to supercharge his creative process—without losing his human …
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How a $120 Billion Company Thinks Like a Startup | Matt Garman, CEO of Amazon Web Services
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What if your biggest competitive advantage isn’t how technologically advanced you are — but how psychologically agile your teams are? On today’s episode, we sit down with Matt Garman — CEO of Amazon Web Services — to dig into the leadership frameworks behind one of the world’s most innovative companies. We cover his “one-way vs. two-way doors” deci…
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Jeff Pearlman on Tupac Shakur: The Myths, the Music, and the Man Behind the Legend
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A Note from James Tupac Shakur—one of the greatest rap artists ever—was shot and killed almost two decades ago. What else is there left to say about him? What new things can be said? Well, Jeff Pearlman’s new book, Only God Can Judge Me: The Many Lives of Tupac Shakur, takes on that challenge. In our conversation, we talk about what Jeff uncovered …
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How Peterson Cheese Uses GenAI to Empower People, Not Replace Them with James Brookens
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Guest Introduction James Brookens is the Chief Information Officer at The Peterson Cheese Company, a specialty food importer and distributor that partners with retailers and manufacturers across the United States. With two decades of experience at the company, James has been responsible for implementing and overseeing every major technology initiat…
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The Inclusion Upgrade: Reduce Turnover, Boost Revenue, and Innovate Faster.
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Send us a text What if we could prove that prioritizing inclusion = a more profitable way to run your business? In this episode of the Growth Department podcast, Chelsey talks with Joseph Santana, executive advisor, inclusion strategist, and host of the ERG PowerTalk® Podcast. Together, they explore how companies can move inclusion beyond HR checkl…
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99: Turning Soft Skills Into Power Skills W/ Andrea Wanerstrand
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Leaders often talk about “soft skills,” but as Sean Patton and leadership expert Andrea Wanerstrand reveal in this episode, those are no longer soft — they’re power skills. Andrea shares insights from nearly two decades at T-Mobile, Microsoft, and Meta, where she helped leaders shift from transactional management to truly human-centric leadership. …
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All Your Breastfeeding Questions Answered: Why It Hurts, What's Normal & How The Right Team Can Help
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If breastfeeding feels harder than you expected, you’re not alone. As a dentist and a mom, I’ve seen so many new mothers question their bodies and their babies — when in reality, the struggle often isn’t their fault. In this episode of Ask the Dentist, I sit down with Dr. Nikki Jones, NICU nurse and IBCLC lactation consultant, and Dr. Renee Thompso…
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Thoughtful Innovation in Healthcare IT with Jimi Michel of Island Health Care
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Guest Introduction Jimi Michel, Chief Information Officer at Island Health Care, leads technology strategy for one of Massachusetts' most community-focused healthcare organizations. Based on Martha's Vineyard, Jimi oversees a lean IT team supporting clinical operations, cybersecurity, and long-term innovation for over sixty employees. With more tha…
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Connecting the Dots: How GPT Connectors Supercharge Agency Efficiency
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🎧 In this episode of the Trivera Deep Dive, Chip and Nova explore how GPT connectors are revolutionizing agency operations by securely linking AI to the systems where real work happens—email, calendars, files, and project tools. They unpack how these integrations move AI from a novelty to a true productivity engine, powering smarter, faster, more c…
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AI, News, and the State: Reinstitutionalising Journalism in Global China’s Algorithmic Age: A conversation with Dr. Joanne Kuai
34:27
34:27
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How is artificial intelligence transforming journalism as both a profession and an institution? In this episode, Ning Ao speaks to Dr. Joanne Kuai, exploring how AI reshapes journalistic roles, organisational structures, and governance systems through the lens of China’s media landscape—while drawing comparisons with the US and EU. Dr. Joanne Kuai …
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Transforming Conflict and Harnessing Curiosity for Better Deals with Andres Lares
25:54
25:54
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25:54
What secrets do expert negotiators use to transform conflicts into win-win situations? Andres Lares, Managing Partner of the Shapiro Negotiations Institute, joins us to share his wealth of negotiation experience in this episode. We explore the transformative power of empathy and emotional intelligence in achieving successful outcomes, as Andres emp…
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#265: Winning Leadership Buy-In: Aligning CX with Business Goals
25:03
25:03
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25:03
Gregorio Uglioni sits down with senior customer experience manager Patty Soltis to explore the intricate dynamics of convincing the C-suite to embrace customer experience initiatives. Patty shares invaluable insights on aligning CX efforts with business strategies, understanding executive priorities, and demonstrating the true value of CX to drive …
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Muhammad Atique, "Algorithmic Saga: Understanding Media, Culture, and Transformation in the AI Age" (Atique Mindscape Publishing, 2024)
46:04
46:04
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In an age when digital media permeates every aspect of our lives, understanding its influence is more critical than ever. Algorithmic Saga: Understanding Media, Culture, and Transformation in the AI Age (Atique Mindscape Publishing, 2025), serves as a compass, guiding readers through the complexities of our interconnected world. From the moment we …
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