Best Inside InsurTech Podcasts (2025)

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Innovation with Impact: Inside Britam Connect Inclusive Insurance Revolution 48:42

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4d ago48:42

48:42

In this special edition of the IBS Podcast for Financial Inclusion Week 2025, we sit down with Liza Maru-Chelimo, Actuary and Head of Innovation at Britam Connect, to explore how innovation is reshaping insurance in Africa. From her journey as an actuary to leading groundbreaking solutions, Liza shares how Britam Connect is pioneering inclusive ins…

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Inside the CIO Lens on Data, AI, and Industry Change with Steve Kappel from Safety National 45:51

22d ago45:51

45:51

Host ⁠James Benham⁠ is joined by Steve Kappel from Safety National. Steve takes us inside the CIO’s lens on data, AI, and industry change. Discover why innovation from within matters, how global strategy conversations shape technology leadership, and why educating the industry on AI and data has never been more important. James Benham: https://www.…

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Inside ‘Gotchas That’ll Getchya’ | IJA Aftershow: Fred Fisher 32:54

14h ago32:54

32:54

Fred Fisher discusses the hidden traps in policy wording, D&O vs. E&O coverage gaps, and why the industry’s obsession with profit threatens insurance’s core purpose of financial protection with Insurance Journal Academy’s George Jack! Watch the full Academy of Insurance class that’s discussed in the aftershow: https://www.ijacademy.com/gotchas-that…

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From Simple Claims to Complex Automation | ITC 2025 1:46

20h ago1:46

1:46

Insurance Journal’s Allen Laman was at ITC in Las Vegas, talking with Nathan Golia of Celent. Golia discussed how artificial intelligence is advancing—moving beyond routine claims to managing even the most complex cases—and how companies are finding smarter, more efficient ways to put AI to work. Get your free ticket to this year’s Insurance Journa…

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PPE, Liability, and Risk Management in Cannabis Workplaces | Insuring Cannabis Summit 2025 3:12

1d ago3:12

3:12

Summer Wilson explains that serious and willful misconduct isn’t insurable and stresses employers’ duty to provide appropriate PPE—drawing on lessons from a fatal inhalation case and pointing to OSHA-style guidance—as the cannabis industry matures from novelty to standard risk management practices in this clip from the Insuring Cannabis Summit. To …

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EP. 108: How Agentic AI is Supercharging the Insurance Workforce 17:28

2d ago17:28

17:28

In this episode, John Kain, director of financial services market development at AWS, shares how insurers are moving beyond traditional generative AI toward intelligent, autonomous workflows that can make decisions, execute tasks, and work together like human employees. From customer service and claims processing to training and onboarding, he says…

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True Crime Meets Claims: How a Stolen 1930s Watch Was Recovered by the FBI 2:57

2d ago2:57

2:57

A stolen 1930s Patek Philippe watch resurfaced eight years later in Colombia, leading to a successful FBI recovery thanks to claims data linking it back to the original insurer. Watch this short clip from the latest Expert Viewpoints video with Claims Journal’s Don Jergler and Katya Hills of The Watch Register. To view the full interview visit http…

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Inside E&S Property Underwriting | IJA Aftershow: John Brunette 14:56

3d ago14:56

14:56

John Brunette joins the Academy of Insurance’s George Jack and Patrick Wraight, to break down why E&S property markets are booming, what drives placement decisions, and how evolving construction methods are reshaping underwriting. Watch the full Academy of Insurance class that’s discussed in the aftershow: https://www.ijacademy.com/e-s-property-und…

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The Future of Claims Is in the Sky | ITC 2025 3:27

3d ago3:27

3:27

InsurTech is moving beyond automation—discover how one-inch imagery and AI models are reshaping how insurers understand risk from above. Watch this interview with Claims Journal’s Kelly De La Mora and Jenna Kinsman of Eagleview at ITC 2025 in Las Vegas! Register for Insurance Journal’s Risky Future Summit for free, here: https://riskyfuture.com/ Th…

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How InsurTech Is Redefining the Policyholder Journey | ITC 2025 2:33

3d ago2:33

2:33

Kelly De La Mora from Claims Journal hits the ITC Vegas floor to uncover the top three benefits of InsurTech, with Paul Disney of Nearmap – faster settlements, greater accuracy, and an improved policyholder experience – reshaping how insurance serves its customers. To get your free ticket for the next virtual event, Risky Future, visit https://risk…

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Risky Future 2025: The Online Event for Risk Management Pros 0:42

3d ago0:42

0:42

https://riskyfuture.com/ Get ahead of the curve — join us live on November 4th for a full day of insights, networking, and strategy with the top voices in risk, insurance, and innovation. What to expect: – Emerging risks in transportation, logistics & supply chains – Cyber & vendor risk tactics – Climate change, supply chain disruptions and new tec…

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From Home Insurance to Hybrid Carrier Powerhouse | ITC 2025 5:06

4d ago5:06

5:06

At ITC in Las Vegas, Carrier Management Deputy Editor, Elizabeth Blosfield, sat down with Rick McCathron of Hippo to discuss the company’s evolution from a homeowners-focused insurer to a diversified hybrid carrier. Hippo is leveraging AI and risk diversification to drive efficiency, better customer outcomes, and long-term profitability, all while …

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Turning AI Talk into Action | ITC 2025 3:53

4d ago3:53

3:53

At ITC Vegas, insurance innovators share how they’ve moved from cautious curiosity to bold adoption of artificial intelligence, turning hype into tangible results. From cutting process times by 40x to creating hybrid human-AI systems that improve underwriting accuracy, these leaders are proving that AI isn’t just the future of insurance – it’s happ…

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AI Meets Recovery: Adjusto’s Mission to Simplify Disaster Claims 3:15

4d ago3:15

3:15

After losing almost everything in a wildfire, former adjuster Michael Balarezo built Adjusto—an AI-powered platform helping families and insurers rebuild faster with smarter, more accurate content claims. Watch this interview with Michael and Elizabeth Blosfield in this episode of Between the Lines. To view the full interview, visit: https://www.ca…

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Why Auto Coverage Isn’t One-Size-Fits-All | IJA Aftershow: Patrick Wraight 21:15

8d ago21:15

21:15

In this Aftershow episode, George sits down with Patrick Wraight to unpack his class, Auto Insurance: You Get What You Pay For. They dive into why drivers often misunderstand what their policies actually cover, how state-by-state laws create unique complications, and why the cheapest premium can leave you dangerously underprotected. Watch the full …

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Driving Innovation at the Nation’s Largest Lawyers’ Malpractice Insurer ALPS with David Bell form ALPS 40:59

8d ago40:59

40:59

Host James Benham⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ is joined by David Bell from ALPS. David shares his expertise in driving innovation at the nation’s largest lawyers’ malpractice insurer. Discover how insurers in legal malpractice and P&C are rethinking risk, driving innovation, and shaping the next decade of change. This Episode is sponsored by ⁠⁠⁠⁠Terra, the Next …

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How AI Is Moving Insurance from Reactive to Proactive 5:03

8d ago5:03

5:03

Kristen Nunery, Chief Executive Officer at myCOI, joins Elizabeth Blosfield in this episode of Between the Lines, to explain how artificial intelligence is making risk management simpler, faster, and smarter—helping companies uncover coverage gaps and prevent losses before they happen. To watch the full interview visit: https://www.carriermanagemen…

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Luxury Watch Fraud An Expanding Crime Category to…Watch 10:25

9d ago10:25

10:25

Bad actors who couldn’t snatch expensive timepieces during the pandemic when people stayed home turned to luxury watch fraud, which has evolved into a variety of crimes: refund and chargeback requests, use of counterfeit watches, fraudulent finance applications and even crypto scams. Recovery operations for these high-dollar watches reveal that 10%…

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Building Smarter Broker Partnerships Through Education | WSIA Conference 3:05

10d ago3:05

3:05

By focusing on education and collaboration, Westfield Specialty strengthens broker relationships and uses AI to boost speed and accuracy without losing the human touch. Watch this interview with Insurance Journal’s Vice President of Content Andrea Wells and Dennis Willette, Head of Environmental at Westfield Specialty. To get your free ticket to In…

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Cannabis Counsel: Costs, Access, and the Risk of Waiting | Insuring Cannabis Summit 2025 3:31

10d ago3:31

3:31

As the industry matures, qualified cannabis attorneys are easier to find but often costly due to multi-jurisdictional complexities, leading some cash-tight operators to delay hiring—heightening risk that EPLI can help mitigate but not replace – as Stephanie Bozzuto talks about in this clip from the Insuring Cannabis Summit. To watch this panel and …

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Surplus Lines Step Up for Cat-Exposed Homeowners | WSIA Annual Conference 3:37

11d ago3:37

3:37

The growing demand for E&S personal lines reflects a shifting market where innovation and flexibility outpace shrinking admitted capacity. Watch this interview with Insurance Journal’s Vice President of Content Andrea Wells and Danny Walsh, EVP, Personal Lines National Practice Leader at Jencap Specialty Insurance Services. To get your free ticket …

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MGA No Longer a ‘4-Letter Word’ 50:10

11d ago50:10

50:10

Lloyd Yavener, president and COO of Sutton National Group, believes in the future of delegated underwriting authority. It wasn’t always that way. “MGA was a four-letter word when I first got into the business,” he says on this recording. “It was a broker model, which was to write more insurance, while the underwriter’s goal was to write more busine…

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How E&S Markets Are Adapting to Health Care’s Volatility | WSIA Annual Conference 2:35

14d ago2:35

2:35

E&S carriers are finding creative ways to underwrite in a space where traditional data and predictability no longer exist. Watch this interview as Insurance Journal’s Vice President of Content Andrea Wells talks with Dennis Cook, President of Liberty Mutual Healthcare and Ironshore Healthcare. To get a free ticket for Risky Future visit: https://ri…

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Certificates of Insurance and Rock & Roll | IJA Aftershow: Bill Wison 15:58

15d ago15:58

15:58

Insurance expert Bill Wilson joins George and Patrick in this Aftershow episode for a discussion on certificates of insurance; why the same old issues keep resurfacing, how a billion-dollar paperwork headache persists, and how music, humor, and decades of wisdom make Bill’s lessons unforgettable. Watch the full Academy of Insurance class that’s dis…

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Skyward Expands Its Reach with Apollo Acquisition: Innovation Meets Global Opportunity | WSIA Annual Conference 6:44

15d ago6:44

6:44

Skyward’s acquisition of Apollo Group unites two innovative, data-driven insurers with complementary portfolios, expanding Skyward’s global reach through Lloyd’s access and strengthening its position for continued growth in specialized E&S markets. Watch this interview with Andrea Wells, Vice President of Content at Insurance Journal, and John Burk…

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Consumption Lounges: Big Buzz, Bigger Underwriting Questions | Insuring Cannabis Summit 2025 2:34

15d ago2:34

2:34

Cannabis consumption lounges are seen as an industry boost but pose risks like food-service hazards, live entertainment and security concerns, and impairment monitoring that insurers must carefully evaluate before writing coverage in this clip from the Insuring Cannabis Summit with Mike Kirk. To watch this panel and all the sessions from the 2025 I…

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How “Applied Intelligence” Is Changing Disaster Risk Management 5:23

16d ago5:23

5:23

In this interview, Phil Karecki explains how insurers are using advanced AI tools—like predictive modeling and real-time climate data—to move from reacting to natural disasters to anticipating them, transforming how the industry assesses, underwrites, and manages catastrophic risk. Watch this clip from the latest Between the Lines Episode with host…

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Why Chain of Custody Matters in Hemp | Insuring Cannabis Summit 2025 5:51

16d ago5:51

5:51

This clip from the Insuring Cannabis Summit with Rod Kight, highlights how hemp businesses can build a chain of custody through COAs, permits, and documentation to prove product legality and defend against regulatory, civil, or criminal actions in the absence of formal seed-to-sale tracking. To watch this panel and all the sessions from the 2025 In…

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EP. 15: From Panic to Purpose: Finding Humanity in a Changing Industry (and on the Mini Golf Course!) 40:06

18d ago40:06

40:06

In this lively Golfertainment episode, hosts George, Kevin, and Patrick welcome inclusive leadership expert and author Amy Waninger to explore her new book Moving from Panic to Purpose – a candid, emotional, and inspiring guide to leading with empathy through change. Between heartfelt conversations about resilience, thoughts on the Ryder Cup, laugh…

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PIVIX Expands Into Brokerage as E&S Market Complexity Grows | WSIA Conference 8:46

18d ago8:46

8:46

At the WSIA Annual Conference, Mike Miller of PIVIX shared how its two-pronged strategy—starting with binding authority and now expanding into brokerage—has kept the company on track with growth goals. Leaders emphasized that E&S will continue to gain market share as risks become more complex, with data, talent, and technology driving sustainable s…

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AI Actuaries and the Next Frontier in Insurance 5:23

21d ago5:23

5:23

AI is moving beyond pricing models to transform insurance operations—especially claims, where automation can cut costs, speed decisions, and boost customer satisfaction. Alena Kharkavets – North American head of claims for WTW’s insurance consulting and technology business – joined to discuss the shift from AI assistants that handle day-to-day, sim…

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Customer Support and Human Connection | IJA Aftershow: George Jack 20:07

22d ago20:07

20:07

In this special Academy of Insurance Aftershow with Patrick Wraight, George Jack switches roles from host to instructor, sharing insights from his class on customer support! He emphasizes the irreplaceable value of human connection, active listening, and empathy in building stronger customer relationships – lessons no chatbot can replicate. Watch t…

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Exploring Open Banking & Insurance | IBS Insurance Innovation Roundtable Panel 31:42

22d ago31:42

31:42

This bonus episode of the InsurTech Business Series Podcast takes you inside a special session from the IBS Insurance Innovation Roundtable. As Nigeria rolls out Open Banking (August 2025) and NAICOM introduces its InsurTech guideline (August 2025), the conversation around regulation, data, and customer-centric innovation has never been more import…

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Lumber Claims Expert Talks Nuclear Verdicts, Niche Litigation Trends 8:19

22d ago8:19

8:19

From construction defect disputes to hardware store product litigation, John Kennealy has a keen understanding of the lumber industry claims sphere. Kennealy, vice president of claims at Pennsylvania Lumbermens Mutual Insurance Company, recently shared his insights with Claims Journal’s Allen Laman. To watch more Expert Viewpoints visit: https://ww…

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Building for Tomorrow: AmTrust’s Talent and E&S Strategy | WSIA Conference 3:07

23d ago3:07

3:07

Andrea Wells, Vice President of Content at Insurance Journal sits down with AmTrust’s Erich Bublitz at the WSIA Annual Conference to explore how the company is expanding its E&S unit. Erich emphasizes that the key isn’t just products, it’s people. AmTrust is focused on hiring talent with market history and a long-term mindset, reflecting its entrep…

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Available On-Demand: How AI Is Transforming Disaster Management in this Between the Lines Episode 0:36

24d ago0:36

0:36

As climate chaos ramps up natural disasters, the insurance world is leveling up using AI tools—from satellite and drone detection systems to next-gen predictive underwriting, advanced catastrophe modeling, and rapid post-event damage assessment. This webinar explores how these innovations are helping carriers stay agile, resilient, and responsible …

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Regulated Cannabis vs. Hemp THC Drinks | Insuring Cannabis Summit 2025 2:59

24d ago2:59

2:59

This clip with Norman Ives of Amwins, explains how THC beverages split into regulated marijuana products and Farm Bill–compliant, hemp-derived “low-THC” drinks (typically 5–10 mg per 12 oz), noting that sparse oversight in the hemp lane—and higher doses or multi-serving cans—shifts insurer appetite and exposure compared to tightly regulated cannabi…

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Humans and AI Fight Fraud Together 29:09

25d ago29:09

29:09

Claims fraud is getting more sophisticated. Carriers can fight back with AI to sift through huge amounts of data and find patterns, says Ashley Fong, VP with Carpe Data. Injury fraud thrives in areas where strong legal networks, high population density, heavy tourism, economic hardship, and legal loopholes create opportunities for fraudulent claims…

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From Panic to Purpose with Amy Waninger | Author Conversation 17:41

28d ago17:41

17:41

What if your moments of panic could be transformed into stepping stones toward purpose? In this special Academy of Insurance Author Conversation, George Jack and Patrick Wraight sit down with Amy Waninger to discuss her new book Moving from Panic to Purpose. Drawing from her own experiences navigating layoffs, career changes, and personal challenge…

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Integrity in a Complex Risk Landscape | IJA Aftershow: Michael Koscielny 20:01

29d ago20:01

20:01

In this Academy of Insurance aftershow, host George Jack sits down with instructor Michael Koscielny to unpack his class, Captive Insurance and the Ethics Equation: A Framework for Integrity. They explore how ethics shapes decision-making across personal, professional, and societal spheres, and why integrity is especially critical in the nuanced wo…

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Redefining Insurtech in Africa: East African Context | 2022 IBS Conference 27:16

29d ago27:16

27:16

This was a Keynote Speech by Bente Krogmann CEO of mTek Services, an InsurTech in Kenya driving insurance technology Platform as a Service. This speech was given as part of the 2022 InsurTech Business Series Conference #IBSConference held on the 10th of December, 2025. Hello Damola & Folumy here! Send us a quick text, comment or feedback. We would …

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Building Talent and Trust in the Future of E&S Insurance | WSIA Conference 3:42

29d ago3:42

3:42

Insurance Journal’s Andrea Wells sits down with CRC Group’s Neil Kessler, to discuss what it takes to attract, develop, and retain top talent in the E&S market. Neil discusses how technology has reshaped, but not replaced, the trust and relationships that underpin the wholesale and E&S sectors. Instead, tools like AI, are enabling faster decisions,…

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Why THC Doesn’t Equate to Alcohol for Risk & Claims | Insuring Cannabis Summit 2025 2:59

29d ago2:59

2:59

THC and alcohol create very different impairment risks, leaving insurers and brokers to build new frameworks—borrowing from alcohol’s best practices but tailoring them to cannabis, in this highlight of Jesse Parenti of JP Squared Consulting, during the Insuring Cannabis Summit. To watch this panel and all the sessions from the 2025 Insuring Cannabi…

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EP. 107: From Assistants to Actuaries, AI’s Next Leap in Insurance 22:57

30d ago22:57

22:57

On this episode of The Insuring Cyber Podcast, Alena Kharkavets – North American head of claims for WTW’s insurance consulting and technology business – joined to discuss the shift from AI assistants that handle day-to-day, simple tasks, to fully fledged AI actuaries and agents that are planning, decision-making and executing higher level tasks. WT…

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The Product-Liability Risks Keeping Insurers Up at Night | Insuring Cannabis Summit 2025 3:51

1M ago3:51

3:51

Corey Tobin of Symphony Risk Solutions flag delayed-onset intoxication and potential over-service in bars as emerging liability drivers for hemp beverages, and urge operators to lean hard on experienced counsel to keep labels and permits aligned with changing state/local rules (e.g., child-safety, Prop 65). With FDA still not approving hemp in food…

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S6 EP02: Wildfire Telematics with Elyse Myrans, CEO & Co-Founder of Tenax ai 24:32

1M ago24:32

24:32

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Elyse Myrans, CEO & Co-Founder of Tenax ai, a climate-tech startup using computer vision and AI to protect homes and their insurability, from extreme weather. Speaking from Los Angeles, Elyse shares how Tenax ai delivers property-level risk assessments for wildfire, flood and wind in…

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Taylor Swift’s Engagement and the Risks to Protect on Wedding Day 21:32

1M ago21:32

21:32

With Taylor Swift and Travis Kelce’s engagement making headlines, the spotlight turns to the risks behind a mega-wedding. Host Elizabeth Blosfield, Deputy Editor of Carrier Management, speaks with Stephanie Waldron of K&K Insurance Group and Deidre LeBlanc of Travelers to explore the hidden side of high-profile nuptials—how insurance safeguards eve…

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Building Talent and Telling the Insurance Story With Tony Chimera | WSIA Conference 5:18

1M ago5:18

5:18

At the WSIA annual conference, Westfield Specialty’s Tony Chimera highlights the importance of aligning recruiting messages with reality, fostering curiosity-driven talent, and creating workplaces where people can thrive. He stresses the need for the insurance industry to better tell its story—showing how it connects to people’s passions, offers ra…

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E&S Market Strength, Technology Investment, and Long Term Vision With Danny Kaufman | WSIA Conference 5:07

1M ago5:07

5:07

At the WSIA conference, Danny Kaufman of Burns & Wilcox shared insights on the evolving but still strong E&S market, highlighting that retailers need wholesalers now more than ever. They emphasized the firm’s heavy investment in technology to boost efficiency without sacrificing relationships, as well as a long-term business model that prioritizes …

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Finding the Right MGA Partnerships in a Shifting Market | WSIA Conference 5:19

1M ago5:19

5:19

At the WSIA annual conference in San Diego, Glenn Dorr of Brace US outlined its selective approach to MGA partnerships. By “underwriting the underwriter,” Brace prioritizes experienced teams with strong track records and unique market opportunities, even in niche sectors that might be overlooked by larger players. While MGA growth is expected to sl…