Supercharge your journey to success in the home services industry with insights and actionable content that will transform your business.
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Join NBA Legend and the King of Twitter Rex Chapman and one of his closest friends, Actor Josh Hopkins, form the Rex Chapman Podcast. With special guests and the latest news from the NBA, hear personal stories as Rex and Josh rose to the top of their careers from humble beginnings in Lexington, KY. The Rex Chapman Show is powered by BasketballNews.com and produced by Next Chapter Podcasts.
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Longtime ESPN host Kenny Mayne brings his curiosity and wit to 2400Sports in a new flagship conversation podcast. Each week, Kenny will talk to someone he knows… a little, and is fascinated by a lot. Athletes, musicians, writers, and celebrities who he’s had encounters with, been inspired by, and generally thought “I wish I knew more about that person.” This is his chance, and yours too. Hey Mayne will deliver a weekly podcast that blends the sports culture with entertainment, politics, musi ...
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Rebecca Chapman and Kenny Smith travel through time, space, comics, audios, books, records and more, as they chat about everything and anything to do with Paul McGann's eighth incarnation of Doctor Who
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Join us as we dive deep and definitively rank the golden age of cartoons
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Want to Increase Profitability? Fix These 5 Areas First
32:10
32:10
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32:10Kenny Chapman and Chris Crew discuss profitability and why it should be the driving force behind every decision you make in business. They break down the hidden costs that sneak into your operation, why most contractors misunderstand their income statements, and how fixing—not cutting—expenses is the smarter play. By the end, you’ll walk away with …
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Mailbag Episode: Why Doing the Basics in Business Is the Most Underrated Growth Strategy
28:38
28:38
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28:38Kenny Chapman and Chris Crew answer some audience questions in the second mailbag episode of this season. They break down why the HVAC industry is one of the most reliable spaces to build in, what to watch out for when buying a business, and why doing the basics still solves 90% of your problems. By the end, you’ll walk away with sharper instincts,…
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How to Build a Business That Supports Your Life, Not Drains It
47:44
47:44
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47:44Kenny Chapman and Chris Crew sit down with Stephen Christopher of Wit Digital, an innovative marketing agency for any home service business. They break down the real reasons marketing efforts often fall flat in the home service business space. The trio emphasizes that success isn’t about chasing more leads or shiny marketing tactics—it’s about emot…
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Direct Mail & Marketing Isn’t Dead: Here’s How to Make It Work
17:44
17:44
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17:44Direct mail isn’t dead—and it won’t die until mailboxes die. Kenny Chapman and Chris Crew break down why direct mail still works and how to get the most out of it in the digital age. They discuss how to craft high-impact direct mail, ways to write an opening line that keeps readers hooked, how to keep your mail out of the trash, and the creative st…
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Winning at Social Media Marketing: What Home Service Businesses Need to Know
23:10
23:10
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23:10Social media marketing is one of the most valuable tools for home service businesses – but only if done right. Kenny Chapman and Chris Crew break down how contractors can use social media to build trust, attract customers, and grow their brand and business without feeling overwhelmed. From choosing the right platforms to creating engaging content (…
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Beyond Five Stars: The Smart Way to Use Reviews to Boost Your Business
32:01
32:01
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32:01Kenny Chapman and Chris Crew talk about all things business reviews. They share compelling statistics about the role reviews play in the purchasing process, how to handle negative reviews, and how your online presence can either multiply or diminish the effectiveness of your marketing dollars. You’ll hear the 4-step process Chris uses to approach o…
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Mailbag Episode: How to Grow Your Business Through Pricing, Sales Strategy and Process Optimization
31:45
31:45
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31:45This episode is a mailbag episode in which Kenny Chapman and Chris Crew tackle a couple of crucial questions from audience members. From the biggest concern that keeps them up at night to the #1 cause of business failures and increasing credit card transaction fees. You’ll hear Kenny and Chris shed some light on these important issues, some of whic…
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From Sales Grit to Growth: Lessons from Mid-America Mister Sparky
50:04
50:04
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50:04Kenny Chapman and Chris Chrew welcome Darrell Boyd and Aaron Hagan from Mid-America Mister Sparky! They take back the curtain on Mister Sparky’s winning strategy for sales success – including the key role of company culture, the power of grit, and intentionality around sales. You’ll hear more about avoiding the top-line sales intoxication trap, the…
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Turning "Just Looking" Shoppers into Paying Customers
20:58
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20:58“How do I turn ‘just looking’ prospects into paying customers?” is probably one of the most recurring questions among home service salespeople…and that’s exactly what hosts Kenny Chapman and Chris Crew tackle in this episode of the Home Service Business Success show. They talk about the importance of having a process to follow, common mistakes sale…
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Conquering the "I Need to Talk to My Spouse" Objection
21:22
21:22
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21:22“I need to speak to my spouse.” That’s an objection that many home service salespeople fear – you hear that, you’re doomed… Why do some people bring that point up during an appointment and what can you do to conquer that objection to successfully close the sale? In today’s episode of the Home Service Business Success Show, hosts Kenny Chapman and C…
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Price Is Too High! - Objection Obliteration
31:24
31:24
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31:24In the first episode of season 2 of the Home Service Business Success Show, hosts Kenny Chapman and Chris Crew tackle one of the most common objections in sales: “The price is too high!” They break down why many home service business owners struggle with the pricing confidence needed, what you need to know to truly understand value, option closing,…
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From “If Only…” to Business Success: Mindset and Techniques for Personal Growth and Professional Wins
53:03
53:03
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53:03For the season finale, hosts Kenny Chapman and Chris Crew sat down in person at Acceleration Days to talk about the mindset needed to go beyond the “If only…” mindset and achieve both business success and personal growth. Learn about the career-defining moments Kenny and Chris went through, the 3 Ps the Blue Collar Success Group teaches its clients…
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Power Down to Power Up: How to Recharge and Avoid Exhaustion
36:40
36:40
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36:40Kenny Chapman and Chris Crew go over mental health strategies for the home service business industry. From understanding who you really are and following morning rituals to protecting your brain from distractions (and addiction!) and powering down to power up – this episode is a crash course in mental health that will make you a better professional…
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From Chaos to Control: Staying Energized as a Home Service Operator
38:55
38:55
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38:55Kenny Chapman and Chris Crew dive into the critical role of energy management, boundaries, and clear communication in avoiding chaos. They share personal experiences and actionable strategies for creating a productive work environment, setting healthy boundaries, and staying focused on what truly matters. Tune in to discover how saying “no” and pri…
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Kenny Chapman and Chris Crew talk about how leaders can get rid of exhaustion and calm the chaos in their service business. From mental aspects and key questions like “Am I serving my business or is my business serving me?” to the difference between boundaries and barriers, and common mistakes leaders make – you’ll get a crash course on preventing …
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What’s needed to actually “make it rain” in your business? Positive cash flow and the right mindset are key, if you want your home service business to grow. But what goes into creating the right conditions to make it happen? Kenny Chapman and Chris Crew dive into the mental and emotional sides of cash flow – including a key lesson that will help yo…
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How many times have you heard the saying “cash is king?" But what if someone told you that that’s just a myth ready to be debunked? In this episode, Kenny Chapman and Chris Crew tackle the myths surrounding cash flow and discuss cash confidence, creating a 90-day cash buffer, having an abundance mindset, and explain why “cash is NOT king.” Tune in …
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Margins are the backbone of a profitable business, but are you managing yours effectively? And what comes to mind when you think about breaking even – yay or nay? In this episode, Kenny Chapman and Chris Crew dive into essential strategies for muscling up your margins. From understanding gross margin dollars per hour to setting the right prices for…
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When it comes to profit, most home service business owners seem to be asking the wrong questions and focusing on the wrong things… …and that can have COSTLY consequences. In this episode, Kenny Chapman and Chris Crew look at the critical aspects of profitability and operational efficiency. They challenge traditional thinking about business margins …
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Mindset plays a crucial role in navigating the challenges of running a home service business. In this episode, Kenny Chapman and Chris Crew dive into the dangers of "top line intoxication" and how it impacts profitability, culture, and quality of life. You’ll learn about balancing intuition with systems, understanding true costs, creating a busines…
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There’s no denying it: sales can make or break a home service business. However, mastering it requires more than just a good pitch… Kenny Chapman and Chris Crew dive into the mindset, strategies, and processes that drive successful sales, even in a challenging market. From overcoming industry resistance to creating repeatable systems, you’ll hear g…
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What can be done to plan and run an effective marketing campaign, and add magic to it? In this episode, Chris Crew and Kenny Chapman from The Blue Collar Success Group provide an overview of different strategies home services businesses can use to get the word out. From ways to create organic content at scale, to pay-per-click, understanding your m…
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Chris Crew and Kenny Chapman dive into strategies to generate more quality leads and drive sustainable growth. Tune in to hear about practical tips for filling your pipeline with quality lead generation, how to approach sales calls and spend your marketing budget, and brand awareness, as well as market domination and the role your mindset will play…
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Pace Not Race: How to Run a Successful Business Without Exhausting Yourself
35:28
35:28
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35:28Co-hosts Kenny Chapman and Chris Crew of The Blue Collar Success Group share some of the fundamental principles of healthy business ownership. They explore mental health and pacing yourself to avoid burnout, all from a business owner’s standpoint. You’ll also hear about seasonality in business, how to manage the pressures of growth and what you can…
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There's a murder mystery to be solved, in a creepy old house. The Doctor, Fitz and Compassion arrive, and this novel by Andy Lane and Justin Richards has a fascinating history, having originally been written without the Doctor. Andy joins us to reveal more. (With apologies for the varying sound quality on the interview)…
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Home Service Business Success...launching November 13!
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4:25The Home Service Business Success show...launching November 13!By Kenny Chapman, Chris Crew
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The Doctor, Fitz and Compassion arrive in a gleaming chrome-city, with hover cars, and all the mod cons you could possibly want - and it's the year 2019. But what's happened to the Mods and Rockers, who are still fighting each other? We speak with author Steve Lyons, editor Steve Cole, and feature an audio clip from the spin-off release featuring t…
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It's Doctor Who vs the pus-y worms! We chat with Trevor Baxendale about his second EDA, as the Eighth Doctor, Fitz and Compassion encounter the Spulver worms. Editor Steve Cole pops by too, and we have our usual three readings from the novel.
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Paul McGann and India Fisher have played the Doctor and Charley Pollard, live, on stage, in front of four theatre audiences. Of course, Pieces of Eighth was there to cover this - with unprecented access before, during and after the production. We bring you exclusive chats with author Robert Valentine, director Barnaby Edwards, and Alex Macqueen, th…
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The Doctor and Fitz are on the run, in Compassion, their new TARDIS. She reacts badly when the Doctor tries to fit a randomiser into her, and throws her friends out onto an alien world. Editor Steve Cole and author Nick Walters discuss this book, as well as Matt and Kenny's thoughts on it - plus the reviews from DWM and I, Who 2!…
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8.13 The Shadows of Avalon (EDA 31)
1:12:53
1:12:53
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1:12:53The Shadows of Avalon caused a lot of excitement when it was first announced. Not only did it mark the return of Paul Cornell to writing Doctor Who, after his triumphant New and Missing Adventures work, but it brought back the Brigadier, and introduced a new incarnation of Romana. It also had an astonishing daring moment that really did seem audaci…
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The Doctor and Compassion have been separated from Fitz. They're on one world, he's on another, living his best life. But what on earth is going on? Co-author Steve Cole talks to us about writing this EDA. And we finally discover who Natalie Dallaire is - and she's 100% real!
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Remember when the Doctor and his friends had an action packed adventure with a giant vegetable monster? No, not THAT one, we're talking about Frontier Worlds, by Peter Anghelides, who reveals the story's working title, his original idea for the cover, and more. Editor Steve Cole drops in too, as Kenny and Matt discuss this Bond-inspired read.…
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8.10 The Taking of Planet 5 (EDA 28)
1:13:07
1:13:07
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1:13:07Some corners of the universe have bred the most terrible things - they must be fought. The Doctor, Fitz and Compassion are set to encounter an old enemy of his - the Fendahl! We take a look at The Taking of Planet 5. Joining us, as ever, are editor Steve Cole, plus writers Mark Clapham and Simon Bucher-Jones.…
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The Doctor, Fitz and their new friend Compassion are off to the Obverse. The trio encounter a giant jade elephant, and a host of other strange, strange creatures, as well as humans on a spaceship. And if that wasn't enough, along comes the newly-regenerated Iris Wildthyme! We chat with editor Steve Cole and co-author Paul Magrs, about how this litt…
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8.8 Interference: Book Two - The Hour of the Geek (EDA 26)
1:18:12
1:18:12
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1:18:12We continue our look at the controversial Interference, as we examine its legacy in the Doctor Who universe. Kenny and Matt discuss how they felt about it, as well as the Third Doctor's 'new' regeneration, featuring archival quotes from author Lawrence Miles. We also chat to former Big Finish producer Gary Russell, about bringing Sam Jones to life …
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8.7 Interference Book One: Shock Tactic (EDA 25)
1:19:41
1:19:41
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1:19:41It's hard for fans today to perhaps gauge how important was for Doctor Who fans in the dying days of the 20th century. Lawrence Miles's two-part novel was discussed for months afterwards, and even now, still provokes an interesting debate. We feature range editor Steve Cole, and feature an archive interview with Lawrence Miles, read for us by James…
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The end is near for Samantha Jones's travels with the Eighth Doctor and Fitz. But before she departs, she and her friends need to survive SS officers and a beings from another dimension. As ever, author Steve Cole joins us with his insights, while David A McIntee recalls his experiences of writing the book.…
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Jonathan Blum and Kate Orman return for their third (and final) Eighth Doctor Adventure. We chat with Jon about writing a story that's a sequel to the TV Movie, and range editor Steve Cole drops by too. And did you know - this story features the Doctor's dad...? (Possibly)
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This episode of Pieces of Eighth takes us to Sweden... and there's not a Muppet chef in sight. We discuss this 1990s take on UNIT, and are joined by editor Steve Cole and writer Nick Walters, as we discuss the 22nd Eighth Doctor novel from the BBC Book. Kenny and Matt also discuss the DWM review of Dominion.…
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We're heading back to the 1960s with the Doctor, Sam and Fitz. There's a revolution in the air - and something else that smells a bit funny. We're joined by range editor Steve Cole and author Paul Leonard, to discuss this EDA which was a big favourite of both Matt and Kenny when it was first published.…
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The Doctor and Sam have a new friend onboard the TARDIS - his name's Kreiner. Fitz Kreiner. Find out what happens on Space Station Vega, and how it ties in with a host of other books in the expanded Whoniverse. We chat with Julian Richards, son of author Justin, as well as books range editor Steve Cole, and cover artist Tony Fleetwood.…
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8.1 Doctor Who and the Taint (EDA 19)
1:13:46
1:13:46
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1:13:46We're back - at long last - for a brand new season of episodes. Kenny is joined by Matt Michael for this run of 18 episodes, as we take a look back at the Eighth Doctor novels from BBC Books, starting with the arrival of Fitz Kreiner in Doctor Who and the Taint. We've got lots of new content for you - the original character outline, his DWM reveal,…
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And so, we're nearly there - Christmas is just a day away. But we're going back to 21 December for today's episode, as we celebrate Winter of the Demon, Roy Gill's Eighth Doctor adventure with Charley and Audacity, which was released earlier this month. We chat to Roy, sound designer Benji Clifford - and India Fisher pops by too!…
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Christmas Day. It's always easy to remember, as it's on 25 December each year. Except, in 2001, it wasn't - as the Eighth Doctor finds Harry Sullivan doing a crossword outside a cafe. We're looking at 2018 Short Trips subscriber exclusive Tuesday, which was written by Tony Jones. We speak with producer Ian Atkins about this little gem.…
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We continue our adventures with the Eighth Doctor and his friend, journalist James Macfarlane, in BBC Audio's series of original adventures. Today, we look at The Teeth of Ice, which is the third outing in the series, which began with The Scent of Blood, and continued with The Code of Flesh. And, because it's the winter, it's apt that we join them …
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There's so many Eighth Doctor Christmas stories to choose from. It all began with The Chimes of Midnight in 2002, but since then, there's been so many others, in Big Finish Short Trips collections in print and on audio, in full cast adventures, and in BBC Christmas collections too. Today, we've asked YOU, our lovely listeners, to nominate your favo…
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We've returned to the world of Eighth Doctor comics for our episode today. Pieces of Eighth turns back the clock by a decade to mark the Doctor's appearance in a 50th anniversary story, and we're NOT talking Night of the Doctor. We chat to writers Scott and David Tipton about Prisoners of Time, the IDW comics celebration of the show, and in particu…
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Christmas is coming, and we're starting to feel very excited about it. Today, we take a look at one of the lesser-known Big Finish Short Trips, as we put The Caves of Erith - a subscriber-only exclusive - under the microscope. We chat with producer Ian Atkins, and writer Alice Cavender, as we go batty for the festive season!…
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Brrrrrr! It's winter, so we thought we'd tie in with the season and do a story set in the snow. So, brace yourself, get your anti-gravity ski boots on, and prepare for some extreme wintersports on the Martian moon of Phobos. There's nothing to fear... is there? We look at this Eighth Doctor and Lucie adventure, as we chat with author Eddie Robson, …
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