Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...

Are you interested in instructional design? Instructional designers have never been in such great demand. Whether you've been asked to create some training at work, or to whip up a presentation, or even to create some kind of elearning, you're in the right place. Have you ever felt like creating great learning content is a bit tricky or maybe just out of reach? Do you ever wonder about how you can make your learning designs more interesting and effective? Do you know how to really connect wi ...