Take a listen to the #LighthouseITPodcast every other week as we discuss both cybersecurity and digital marketing news! It's time to stop dreaming IT. Let's start doing IT. #GetLITS
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Lighthouse IT Solutions Podcasts
Welcome to the Lighthouse Leadership Podcast, where host Evan Hickok unpacks the simple yet powerful frameworks that help managers become exceptional leaders and guide their teams to success. Drawing from real-world experiences, hard-learned lessons, and proven strategies, this podcast explores the hidden factors that cause team underperformance — misalignment, broken processes, psychological danger, and lack of cohesion — and offers actionable solutions to fix them.
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Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...
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Full-Tilt Parenting: Strategies, Insights, and Connection for Parents Raising Neurodivergent Children
Debbie Reber
Feeling overwhelmed by the complexities of raising a neurodivergent child? Full-Tilt Parenting is here to help. Hosted by parenting activist and author Debbie Reber, this podcast is your go-to resource for navigating life with ADHD, autism, learning disabilities, PDA (Pathological Demand Avoidance), giftedness, and twice-exceptional (2e) kids. With expert interviews and candid conversations, you'll discover practical solutions for things like school challenges and refusal, therapy options, a ...
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TPP 124b: Seth Perler on How Parents Can Help Their Kids Work Through Resistance
1:29:14
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1:29:14Executive functioning/education coach Seth Perler explores the concept of resistance in differently-wired kids and shares strategies and tools for how parents can support their kids in learning how to face their resistance. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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TPP 475: Dr. Tamar Chansky on Freeing Your Child from OCD
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37:17Today we’re unpacking a topic that so many families struggle to understand—Obsessive Compulsive Disorder, or OCD—especially when it shows up in children. My guest is Dr. Tamar Chansky, a clinical psychologist and author of the newly updated and revised edition of her seminal book Freeing Your Child from Obsessive-Compulsive Disorder. In our convers…
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Louvre Heist, SonicWall Breach, AI Dumber on Mondays, & Pinterest's Purpose
39:49
39:49
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39:49The Lighthouse IT Podcast - November 14th, 2025This week, Matt and Griff cover: 🔐 Password = “LOUVRE” ☠️ SonicWall Breach: Mandiant Confirms State-Sponsored Attack 💸 Nvidia Breaks Records: First $5 Trillion Company 🤖 Is AI Dumber on Mondays? 🤐 Your ChatGPT Prompts Are Showing in Google Search Console 🔎 AI Training on Google Search Results Featuring…
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TPP 097b: A Masterclass in Executive Functioning with Seth Perler (Part 2 of 2)
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41:09This week is a continuation of last week’s episode with executive functioning coach Seth Perler, which was so packed full of information (and also so long) that I had to break it up into two separate episodes, which I’m now referring to as a “masterclass” in executive functioning. In last week’s episode, Seth shared his protocol for setting up a ch…
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TPP 474: Debbie & Penny Williams on Navigating the Launch of Neurodivergent Young Adults (Part 1)
42:14
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42:14Today we’re diving into one of the most tender and complex stages of parenting—launching our neurodivergent young adults into independence, or more accurately, interdependence. My guest is Penny Williams, a parenting coach for neurodiverse families and the award-winning author of four books on ADHD, including Boy Without Instructions. In this episo…
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Most Companies Expand Wrong — Here’s the Process That Actually Works
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52:10Most people think global expansion is strategy… but the truth is companies don’t get destroyed by bad strategy — they get destroyed by invisible operational decisions they didn’t know they were making. The only reason Tesla didn’t get burned is because Shan Nair had a repeatable process. → Get the Lighthouse Leadership newsletter + weekly framework…
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TPP 096a: A "Masterclass" in Executive Functioning with Seth Perler (Part 1 of 2)
36:28
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36:28Executive functioning coach Seth Perler joins me for a two-part series in which Seth shares with us the exact approach he uses with students he works with when helping them foster their fledgling executive functioning skills. In this episode, Seth shares with us his protocol for setting up a child for success in their developing executive functioni…
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Everyday Uses for AI in Self Storage Part 2
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35:07In this practical follow-up episode, Josh and Melissa dive deeper into real-world ways self-storage operators can use AI to improve their daily workflow, marketing, and operations. They break down: The right way to write a useful AI prompt How to use AI to build a social media calendar Using AI to analyze competitors and improve your market positio…
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TPP 473: A Conversation with Naomi Fisher About EMDR
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38:50Today we’re exploring EMDR—Eye Movement Desensitization and Reprocessing—a therapeutic approach that’s been shown to be highly effective in treating trauma, including for neurodivergent individuals. My guest is Dr. Naomi Fisher, a clinical psychologist who specializes in trauma, autism, and alternative education, and an expert in EMDR. Naomi will s…
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The Keyboard Derby: How Transparency Built the iPhone Keyboard
19:28
19:28
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19:28Most people imagine the iPhone keyboard was born from pure genius — a single spark. But in 2005 Apple had no keyboard that worked. If the team couldn’t solve typing on glass, the iPhone would be canceled. Steve Jobs paused nearly every UI effort and forced one rule: show your work — near-daily public demonstrations of prototypes. This episode shows…
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AWS Outage, Redis Red Alert, Claude Skills, AI Browser, & Reels First
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41:14The Lighthouse IT Podcast - October 31st, 2025 This week, Matt and Griff cover: 📉 #AWS US-East-1 outage disrupted major services 🛏️ Eight Sleep smartbeds malfunctioned during AWS outage 🌐 #OpenAI launches #ChatGPT Atlas browser, starting the AI browser wars 💼 Meta revives job listings in Facebook, but within Marketplace 💬 Meta to shut down Messenge…
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TPP 342a: Dr. Devorah Heitner on Parenting Kids Who Are Growing Up in Public
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55:57Today, we’re talking about such a pressing consideration for anyone raising a kid these days — what it means for today’s generation of kids to grow up with very public lives and coming of age in a digital world where so many aspects of their lives are online and available for public consumption, not to mention that much of their important work of i…
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TPP 472: Dr. Ann-Louise Lockhart on Transforming Conflict Into Connection with our Teens
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41:53Today we’re talking about one of my favorite topics — what it really means to connect, collaborate, and let go of control as our kids grow into themselves as they enter the transformative teen years. My guest is Dr. Ann-Louise Lockhart, a pediatric psychologist and parent coach who helps overwhelmed parents raise confident, emotionally healthy kids…
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TPP 356a: Supporting Healthy Digital Media Use for Neurodivergent Kids
41:43
41:43
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41:43Many of our kids spend a LOT of time engaging on screens and with technology, and I don’t know about you, but for me it feels like this is an ever-changing, and fast-changing landscape, and one that can be hard to stay on top of. Whether we’re talking about assistive technology, videos, games, or social media, these forms of media continue to offer…
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2025 Storage Legal Update with Joe Doherty
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1:14:40In this rebroadcast of our live webinar, attorney Joe Doherty joins Melissa Huff and Tommy Nguyen to unpack the most pressing legal topics facing self storage owners and operators in 2025. From website privacy lawsuits and predatory ADA claims to evolving lien laws and tenant disputes, this session is packed with practical legal insight. You'll lea…
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TPP 471: Chris Balme on Making Middle School an Adventure Worth Savoring
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32:41My guest today is education leader and author Chris Balme, here to talk about his brand-new book Challenge Accepted: 50 Adventures to Make Middle School Awesome. In it, Chris gives middle schoolers themselves the tools to turn the ups and downs of adolescence into an adventure filled with meaning, growth, and connection. In our conversation, Chris …
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Doomscrolling Sora 2, Discord Hack, Palo Alto Scans, & InfoSec Burnout
40:24
40:24
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40:24The Lighthouse IT Podcast - October 17th, 2025 This week, Matt and Griff cover: 🤖 #OpenAI’s launch of #Sora2, a new #AI video platform that’s already topping the App Store charts and blurring the line between content creation and social media. ☠️ A potential zero-day threat brewing for #PaloAltoNetworks. 🤳 #Discord’s first major age-verification da…
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TPP 313a: Dr. Devorah Heitner on Online Safety and Internet “Rabbit Holes” and Neurodivergent Kids
41:46
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41:46Today is an important conversation about online communities and internet rabbit holes. And I felt pulled to tackle this topic for the show because I know that the past few years in particularly has been a time where differently wired kids have beenspending a LOT more time online and connecting with people they may not have even meant in real life a…
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TPP 470: How Can I Stay Grounded When My Child Falls Apart After School?
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17:22In this Parent Lean In episode, Margaret Webb joins me to answer a listener's question about those tough moments when our kids are totally dysregulated—especially after long, overstimulating school days. We get into why these behaviors happen, how important it is for kids to release pent-up energy, and what it really means to co-regulate. We also t…
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TPP 469: Helping Neurodivergent Girls Know They’re Enough, with Kate Rope
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39:42
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39:42Today we’re talking about raising girls—what it means to help them feel strong in both body and mind, and how we as parents can nurture that confidence from an early age. My guest is Kate Rope, an award-winning journalist and the author of the new book, Strong as a Girl: Your Guide to Raising Girls Who Know, Stand Up for, and Take Care of Themselve…
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Self Storage State Associations 101 - and Updates From Lighthouse
26:40
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26:40In this special episode, Melissa and Josh reflect on a big moment: being featured on the cover of Modern Storage Media's October issue! 🎉 They share what it means to be recognized and the exciting shifts happening behind the scenes at Lighthouse Storage Solutions. Melissa opens up about her recent transition away from managing a state association t…
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TPP 365a: Dr. Alok Kanojia Explains How to Raise Healthy Gamers
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43:09Where is the line between healthy gaming and unhealthy gaming? How much gaming is too much? And when does a gaming habit evolve into gaming addiction? These are some of the questions regarding screen time that I hear from many parents, and they highlight some of the ongoing challenges families face in raising children who can be responsible tech us…
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TPP 468: Helping Empaths and Highly Sensitive Kids Thrive with Dr. Judith Orloff
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33:46
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33:46By Debbie Reber
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Jaguar Land Rover Hack, SpamGPT, No Chrome Sale, & Mischief Marketing
28:54
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28:54The Lighthouse IT Podcast - October 3rd, 2025 This week, Matt and Griff cover a range of topics, including Jaguar Land Rover's recent £1.5 billion loan to recover from a cyber attack, the emergence of Spam GPT, GPT's interaction with online shopping, and upcoming features like Chat GPT Pulse. We also touch on the ongoing legal battles of tech giant…
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TPP 128b: Digital Media and Technology Expert Devorah Heitner on Helping Kids Be Screenwise
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44:08Dr. Devorah Heitner, a digital media and technology expert and the author of "Screenwise" talks about how parents can mentor their kids to develop a healthy relationship with screens (phones, online games, and more). Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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Do you really know who's renting your storage units? In this episode, Josh and Melissa Huff dive into one of the most overlooked aspects of effective self-storage marketing: creating clear, specific buyer personas. Understanding your customers is the first step to attracting more of them—and retaining them longer. We break down how to analyze your …
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TPP 467: A Conversation with Nefertiti Austin About the Diagnosis That Changed Everything
32:12
32:12
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32:12Today I’m talking with writer and memoirist Nefertiti Austin about her journey parenting a neurodivergent child and the many realizations that come with it, which she writes about in her new book, She’s Just Spirited: Parenting a Neurodivergent Child and the Diagnosis That Changes Everything, continues that deeply honest exploration, this time thro…
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The Power of Purpose: Connecting Personal and Shared “Why”
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14:50Purpose shows up in the grandest and simplest of moments—whether facing the end of life with a loved one or answering the question, “So, what do you do?” In this episode, I share a deeply personal story of loss, explore how identity and purpose are intertwined, and show how leaders can harness the power of a shared “why” to unite teams and unlock e…
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Choosing the Right Management Fit with Brad North
1:07:34
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1:07:34Whether you're a hands-on owner-operator or a passive investor looking to scale, finding the right management style can make or break your self-storage success. In this episode, guest host Brad North walks us through the various management setups—from on-site managers and remote tech-driven operations to hybrid and hub-and-spoke models. We explore …
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TPP 016b: Understanding and Navigating the Parent-Teacher Relationship with Becca Wertheim
37:25
37:25
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37:25Becca Wertheim, a second-grade teacher at an inclusion school in North Carolina, talks about her experience as a teacher meeting the individual educational needs of a group of students with diverse learning styles, and her insight for parents who are looking for better support and communication with the teachers in their children’s lives. Learn mor…
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TPP 466: Rebecca Bush Offers a Pathway for Parents with Newly-Identified Dyslexic Kids
39:27
39:27
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39:27Today we’re talking about dyslexia—what it is, what it isn’t, and how parents can best support their children after a diagnosis. My guest is Rebecca Bush, a Certified Academic Language Therapist, Licensed Dyslexia Therapist, and founder of Lead Changes, a private practice that supports children with dyslexia, as well as the author of the new book D…
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None of us would go a year between oil changes for our cars. I can't even go 6 months without descaling my Keurig. But how long has it been since you did a tune-up of your self storage facility? The word "Audit" has gotten a bad wrap over the years, but it is one of the most essential things you can do to ensure your facility runs smoothly and avoi…
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AI-Dominated Web Traffic & AI Becoming Both the Threat and a Shield
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39:01The Lighthouse IT Podcast - September 19th, 2025 This week, Mark and Matt examine the new reality where AI bot traffic has surpassed human web activity, while simultaneously exploring how AI is reshaping both threats and defenses. We cover emerging challenges from Gen Z workers' security blind spots, AI-powered ransomware targeting developer tools,…
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TPP 247a: Dr. Jody Carrington on Lifting Up Educators, Parents, Caregivers, and Anyone Else Who Supports Children
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47:04My guest for this episode, Dr Jody Carrington, a clinical psychologist, speaker, and author based in Alberta, Canada, has spent most of her career working with children and families who have experienced trauma, and has learned that kids can only be as okay as the adults in their lives are okay. The result of her insights is the wonderful book Kids …
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TPP 465: How Can I Help My Kids Find Meaning When I’m Struggling to Find it Myself?
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20:51
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20:51Debbie Reber and Zach Morris answer a listener's question about how parents can support their kids' search for meaning and connection while navigating their own struggles. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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TPP 464: Dr. Robyn Koslowitz on Post-Traumatic Parenting and Breaking the Cycles that Almost Broke You
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43:19Today we’re diving into the ways our own trauma can shape how we show up as parents, and how we can begin to break those inherited cycles with Dr. Robyn Koslowitz, a clinical child psychologist, trauma treatment expert, and author of Post-Traumatic Parenting: Break the Cycle, Become the Parent You Always Wanted to Be. In our conversation, Robyn sha…
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TPP 318a: What Parents Need to Know about the IEP Process, with Therapist Beth Liesenfeld
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44:05If you’re the parent of a differently wired kid with a diagnosed learning disability, you likely have had experience with Individualized Education Plans, otherwise known as IEPs. And if this is you, my hunch is you have some feelings about IEPs and the whole process — the stresses, the unknowns, the fact that it might feel like you have to understa…
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Remembering the Fallen - Never forget 9/11 - Never Forget Charlie Kirk
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17:16
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17:16Another generational event has happened, and it's worth taking a break from self storage to talk about. The events of yesterday, the assassination of Charlie Kirk, remind us of the last great generational tragedy from 24 years ago today. In both cases, evil individuals plotted and carried out deadly killings against people and ideals they disagreed…
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TPP 463: Author and Advocate Julie Green on Generational Autism and Radical Acceptance
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35:55In this episode I’m talking with Julie Green, author of the memoir Motherness, a powerful exploration of generational autism, parenthood, and radical acceptance. Julie, who was late-diagnosed herself and is raising an autistic child, takes us inside her journey of self-discovery and diagnosis, and we talk about the emotional complexities of coming …
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SonicWall Exploit, Cracker Barrel's Logo, & YouTube Age Guessing
30:02
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30:02The Lighthouse IT Podcast - September 5th, 2025 This week, Matt and Griff discuss the wild intersection of cybersecurity, branding blunders, and algorithmic overreach. From an exploit that ripped through SonicWall to a disgruntled developer’s revenge code that landed him in prison, the digital world is anything but quiet. Add in Cracker Barrel’s $1…
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TPP 120b: Back to School Special with Understood's Amanda Morin
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48:03Amanda Morin of Understood joins Debbie for a special back-to-school episode to help families prepare for easing into the coming school year with as much confidence and serenity as possible. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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Getting a Self Storage Education (Even If You Missed the SSA Show)
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38:06
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38:06If you're like us, you didn't make it out to Vegas this year for the Self Storage Association 50th Anniversary Conference. But don't despair! We have tons of other ways to find the education, networking, and vendor updates you need to keep your business competitive. Whether it's in-person events, virtual webinars, podcasts, or papers, we share all …
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TPP 462: Dr. Stephen Porges and Karen Onderko on the Safe & Sound Protocol
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40:43I’m thrilled to share this conversation with Dr. Stephen Porges and Karen Onderko about the Safe and Sound Protocol (SSP), a therapeutic approach grounded in Stephen’s groundbreaking polyvagal theory. Stephen, a Distinguished University Scientist and originator of the polyvagal theory, has spent decades helping us understand how our nervous system …
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The Turning Point: How Bill Gates Learned Teams Outperform Individuals
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21:00Bill Gates once believed in the myth of the lone genius—that brilliance alone could change the world. But a sharp critique from a NASA engineer, a high-stakes project at TRW, and the collaborative creation of Altair BASIC showed him otherwise. In this episode, Evan Hickok unpacks Gates’ transformation from solo coder to builder of one of the larges…
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TPP 223a: Parenting Bright Kids Who Struggle in School, with Dewey Rosetti
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34:33Author, youth advocate, and co-founder of PEN (Parent Education Network) Dewey Rosetti talks about her new book, "Bright Kids Who Struggle in School" and teaching from a strengths-based approach. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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TPP 461: Naureen Hunani on Neurodiversity-Affirming Nutrition and Food Care
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34:27Today we’re diving into a topic that doesn’t get nearly enough attention in parenting spaces—neurodiversity-affirming nutrition. My guest is Naureen Hunani, a Montreal-based family nutritionist, pediatric dietitian, and mom of two who brings both professional expertise and lived experience to this work. Naureen is passionate about helping families …
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The End of Dial-Up, ChatGPT-5, AI Browsers, & Pinterest Won Over Gen Z
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36:33The Lighthouse IT Podcast - August 22nd, 2025 Join us in this episode of the Lighthouse IT Solutions podcast as we dive into a variety of topics! From discussing weekend movie plans including 'Barbarian', 'Him', and 'Nobody 2', to talking about technological advancements and AI's impact on the economy. We cover wins in the tech industry, such as Ep…
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TPP 221a: The Relationship Between Exercise and Mental Health for Neurodivergent Kids
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41:34Fitness instructor, ADHD counselor, and author Gabriel Villarreal talks about how exercise is "medicine" for kids with ADHD, autism, and more, and how to get kids motivated to exercise. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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Disaster Prep & Recovery with Kevin Leebrick and Scott McLaughlin
1:10:54
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1:10:54Today we focus on something every self storage operator hopes they never have to face—but absolutely need to be ready for: disasters. When the worst happens, every decision matters. Kevin Leebrick and Scott McLaughlin join Tommy and Melissa to share real stories from their own crisis experiences—fires, floods, and more—and the lessons they've learn…
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TPP 460: How Do We Get Kids the Support They Need in School Without an IEP?
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17:17In this Parent Lean In episode, Debbie is joined by parent coach Margaret Webb to answer a listener's question about a challenge so many parents face—when your child seems to hold it together at school, only to fall apart at home. We get into what might be going on under the surface, including masking, the toll it takes, and how things like routine…
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