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Are you confident about how to create the best workplace, from the inside out, where people are put first? Does your workforce share a clear sense of purpose, are they secure about change, do they know how to reduce stress, anxiety and the risk of burnout? Are you sure that productivity in your company is not diminished by presenteeism or staff turnover? This podcast features mini-series’ that delve into these topics and more, that have never been more important. As a psychologist, I get ben ...
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Not According To Plan

Sam and Scott

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Ya know how the more you plan things in life the more it kind of goes totally off the rails? That's where they are at. Sam is a working actress and Scott is a corporate America recruiter/reality tv star both based in LA Hang out with them as they ride this massively unsteady rickety-ass roller coaster called life.
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Business Benchmark Group Podcast

Business Benchmark Group

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The Business Benchmark Group Podcast, hosted by Stefan Kazakis, gives business owners insight and advice delivered by some of the best business coaches in Australia. We're dedicated to helping all business owners create and sustain, easy-to-run and profitable businesses that enhance their lives. Tune into recordings from live events, interviews with business owners who are kicking goals and discussions with thought leaders.
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Can Lawyers Be Happy? The insightful Chris Morse joins us to dissect the wellbeing of legal professionals. High pressure, long hours – can happiness thrive? And crucially, what's the business impact if it doesn't? Forget fluffy notions. We're talking tangible results. Happy people = boosted productivity, sharper innovation, and stronger retention. …
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We’ve officially reached the 100th episode of Beyond the Water Cooler! It’s a perfect moment to pause and reflect on not just how far we’ve come, but where we’re headed when it comes to the future of work. To celebrate this milestone, I’ve brought together three brilliant guests, each an industry leader from a different sector: Sarah Foster from la…
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Ever felt that spark of pure happiness, that feeling you wish you could bottle? This week on the Happiness Index Podcast, Matt chats with the brilliant Andrea Callender, Inclusion & Diversity Director at Alexander McQueen, about chasing and recreating those very moments. What if happiness isn't just fleeting? What if understanding those peak experi…
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La Fosse CPO Hannah Thompson joins Matt Phelan on the Happiness Index Podcast! They explore the power of curiosity in HR, the vital link between employee experience and business success, and the unique impact of employee ownership. Get actionable insights on fostering employee voice, building trust, and levelling up your HR career.…
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Ever wondered what it truly takes to build a thriving workplace culture—one where employees are not only high performing but genuinely engaged and supported? I’m excited to share something a little different for this episode of Beyond the Water Cooler. This time, the tables are turned, and I’m the guest, joining Theran Knighton-Fitt on Mygrow​'s Or…
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Entrepreneur Matt Phelan sits down with multi-award-winning diversity and inclusion expert Mo Kanjilal to discuss her book the Inclusion Journey and what is next up on the journey. About Mo Kanjilal Co-Creator of multi-award-winning diversity and inclusion company, Watch This Sp_ce. TedX speaker, Non-Exec Director, Trustee, writer, and campaigner f…
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Matt Phelan Co-Founder of The Happiness Index sits down with Anne Burt the head of Employee Engagement at DEFRA to discuss Employee Engagement in the workplace. Matt asks Anne the following questions What makes you happy? Tell us about your career Why do employees act the way they do? What factors influence employee engagement scores? How can we fo…
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Many companies are cancelling programmes and changing language about DE&I following Trump's messaging. Where do you stand on this topic? Angela Prentner-Smith, Managing Director of This is Milk brings her rich knowledge and experience of neurodiversity to the podcast, which is especially timely as yesterday was World Autism Awareness Day. She remin…
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Happy International Day of Happiness! 🎉 There’s no better way to celebrate than exploring how happiness can make or break our workplace with insights from expert, Matt Phelan, co-founder of The Happiness Index. In this enlightening episode of the Beyond the Water Cooler podcast, I chat with Matt about the intricate relationship between happiness an…
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Workplace Happiness expert Matt Phelan and Global Communications and HR Leader Stephanie Sampiere sit down to discuss the DNA of the workplace culture and how that manifests in a healthy EVP. About Stephanie Sampiere Accomplished global communications, people, change and culture strategist who partners with executives to lead employee communication…
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With Trump's very problematic attitude to women and DEI, is progress that's been made over the last 50 years about to do a massive U-turn? In case you've somehow managed to avoid his comments, here is just one example (there are sooooo many)... Talking about Kamala Harris during a Fox News appearance in September 2024, Trump said, "They put her in,…
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Matt Phelan sits down to discuss with Jo Dodds her career and work with Engage for Success. Jo defines the 4 enablers of Employee Engagement and how you can use them to drive employee engagement. The Four Enablers of Engagement are 1) Strategic Narrative · 2) Organisational Integrity · 3) Engaging Managers · 4) Employee Voice. Matt asks Jo the foll…
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About this episode Matt Phelan and Dr Carrie Goucher discuss the fascinating world of meeting culture, how it evolved, why it is a problem and how we can fix it. About Dr Carrie Goucher Dr Carrie Goucher is a leading expert on fixing broken collaboration and helping organisations move faster by rethinking how they meet, decide and execute. With a P…
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Matt Phelan co-founder of The Happiness Index sits down with Richard Reid a Behavioural Psychologist and Psychotherapist to discuss the importance of Psychological Safety in modern leadership. Richard in his own words As a seasoned executive coach, psychologist, and consultant with decades of experience, I am committed to working with senior leader…
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Rosie Hawes is a business risk consultant who has worked in Russia, China and South Korea. In this conversation she brings a really interesting perspective to the challenges of managing people in different cultures. Her experience really shines a light on the range of pressures facing different cultures, from misogyny and gossip, to the 'entitlemen…
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On average someone is diagnosed with cancer at least every 90 seconds in the UK. That's a hard-hitting statistic. What is also alarming is a finding by a Cancer@Work study that found 50% of people undergoing cancer treatment are too scared to tell their bosses they have cancer. Fear gets in the way. When you add to that the discomfort many line man…
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Ever wondered how playfulness and authentic communication could revolutionise workplace culture and accelerate outstanding leadership? In this episode I joined Chris Marshall, Behavioural Scientist and Founder of The Playfulness Institute, as a guest on his 'The Being Playful Podcast'. We talked about how creating the right environment enables both…
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This is a first! Recording in front of a live audience at Google HQ for part of the fantastic Alliance of Independent Agencies' Festival of Happiness was exciting if not slightly daunting. But my guest, Jaye Cowle of award-winning company Launch, was an absolute delight to talk with. Why listen? You get to hear about why Launch won the 'Independent…
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Chief People Office Kevin Green discusses how listening and acting on feedback improved Employee Engagement and saved First Bus £10,000,000 per year. Kevin answers the following questions; Tell us about your career in HR?Why do you think HR gets over complicated?What do you mean by measuring HR?Do you have any good stats from First Bus you can shar…
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Chief People Officer Chloe Cameron and Matt Phelan discuss the workforce and workplace of the future. Matt asks Chloe the following questions What do you mean by workforce and workplace?What is our relationship with work?4 generations in the workplace, how will that work?Discuss technology in the workplace and how it will impact work in the future?…
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Did you know that the Social Metrics Commission found the current rate of poverty in the UK to be higher than at any other point in the 21st Century? A staggering 24% (nearly one in four) people in the UK are now judged to be in poverty. That statistic means the impact of the financial crisis is likely to be closer to home than you may originally h…
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Welcome to the Business Benchmark Group Podcast, where we celebrate the remarkable achievements of businesses shaping their industries. Join host Stefan Kazakis as he explores the inspiring journey of Ethan Chittick, CEO of B&E Built, a commercial carpentry company that skyrocketed from apprenticeship roots to surpass $5 million in revenue within t…
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Join us as we delve into the true value of time with Craig Waldron from Cortrols Temperature Systems. Craig shares insights on how time management extends beyond business productivity to enhancing personal well-being and family life. Discover practical strategies Craig adopts, influenced by Business Benchmark Group, to prioritize health, family tim…
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Susan Ní Chríodáin the author of Leading Beyond the Numbers joins us to discuss her book and work focused on Integrating Business with Emotions. Susan answers the following questions; What makes you happy? Why did you write Leading Beyond the Numbers? What are the key lessons you want a reader to take away? How can someone listening, go back to the…
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HR expert Mirela Oana joins the podcast to discuss the impact of AI on the future of work. Mirela answers these questions What makes you happy? Definition of what we mean by AI? Which of the drivers of happiness and engagement will AI be able to help most on, which ones the least Any practical examples of how businesses can help people feel more sa…
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Ever been accused of being a bully? Or of being terrifying? Maybe not. But maybe you have experienced feedback that has shocked you because it was not what you intended. The void between what we want to communicate and how our communication lands can be enormous. Most of us haven't had the opportunity to learn about how we feedback and challenge. A…
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In this episode, we sit down with Matt Adams, founder and CEO of Tradie Wraps, Melbourne’s leading vehicle branding specialist. Matt shares his journey from starting Tradie Wraps in 2005 to becoming a trusted partner for tradies and construction businesses across Victoria. Learn how his innovative vehicle wraps act as mobile billboards, elevating b…
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In this special episode, we sit down with Josh Dobija, founder of Dobija Creative and one of our 2024 Business of the Year awardees at The BBG Summit. Josh shares his remarkable journey from a small, results-oriented business to an industry leader in design and signage, driven by a laser focus on specialisation and growth. Tune in as he discusses t…
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Fear. Fatigue. Are you stuck in a rut that is littered with surveys? It's often the go-to channel for getting to know what employees think, but there also barriers that can get in the way of these being effective. Fatigue is just one of them. Fear is another. The brave face doesn't simply disappear when presented with written questions to provide o…
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Patrick Phelan interviews Matthew Phelan on what The Happiness Index has planned for their 2nd Employee Happiness Conference in London, UK. Podcast discount If you use the code MattP when signing up for this event it will give you a 30% discount You can sign up here www.eventbrite.co.uk/e/employee-happiness-annual-conference-tickets-888246929477…
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I love Tammy's phrase about wellbeing running through the veins of an organisation. When you achieve that, you are equipped to deal with any conversation that arises. And all because you start by putting people first. That means being vulnerable and stepping into their space to learn about what someone else is experiencing and what they need. 18th …
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In this episode of the Business Benchmark Group podcast, host Stefan Kazakis sits down with Jack Phelan, General Manager of IMAR, Australia's leading insurance provider for the trades and construction industry. Jack shares his insights into the essential insurance solutions that keep tradies covered—from public liability and tool cover to income pr…
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Matt P, Matt S and Sharon discuss the previous episode (please scroll back) that was 100% AI generated. Matt shared his observations that: - The AI consumed over 100 research studies but didn’t reference them all. - This tech could be a really useful learning aid if audio is your preference. For example you could take any document, upload it and li…
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Join host Stefan Kazakis in this insightful episode of the Business Benchmark Group Podcast as he sits down with Carly Roper, a key leader at Simpro. Carly shares her experiences guiding talented teams to streamline operations for businesses in the trades and construction industry. Discover how Simpro's all-in-one field service management software …
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"We not only need to work happy, we need to work at being happy." I love that quote by Shawn Achor. So how are you working at that? The Alliance of Independent Agencies have teamed up with Google to host an event that is dedicated to culture and high performance. They recognise that leaders are navigating a rapid pace of change; the way people work…
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As an experiment I just fed all the publicly available Employee Happiness research papers focused on Performance from the last 10 years into Google AI. I then used that AI to turn the findings into a podcast. The entire process took 2 mins max. Have a listen and let me know what you think... Scary? Useful? Am I out of a job? Better than my normal e…
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Join host Stefan Kazakis in this episode of the Business Benchmark Group Podcast as he welcomes Farzin Hesari, CEO of Link Business Brokers Australia. Farzin shares his remarkable journey from purchasing his first business at 17 to leading one of the largest brokerage firms globally. With a focus on ethical practices and innovative technology, Farz…
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Join host Stefan Kazakis in this episode of the Business Benchmark Group Podcast as he welcomes Jeff Weston-Arnold, a seasoned finance consultant and Vehicle and Equipment Finance expert. With a wealth of experience in the finance industry, Jeff shares his journey and insights on how businesses can leverage finance to fuel their growth. Discover th…
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This was a first and it was hilarious (just watch the outtake next week!). Susan Ní Chríodáin and I got to record this episode of the podcast outside in the beautiful gardens at Lady Margaret Hall at the University of Oxford, courtesy of Andrew Dickinson. After some shenanigans we got to dive into her recently-published book, Leading Beyond the Num…
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In this episode of the Business Benchmark Group Podcast, host Stefan Kazakis sits down with Wes Towers, the mastermind behind Uplift360. Specialising in website design and SEO for the trades and construction sectors, Wes shares his journey of honing a niche digital strategy that sets his company apart. Discover how Uplift360 addresses common indust…
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In this episode, we dive deep into the real metrics that matter in social media marketing. Whether you're getting 3 likes or 300, if your online efforts aren't translating into actual revenue, it's time for a change. Join us as we explore how to create a robust online strategy that attracts your target market and drives business opportunities. We'l…
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Gregg Brown doesn't hold back!! We took a different approach on this episode of the podcast. Instead of the where-the-conversation-goes-nobody-knows conversation I usually have with guests, Gregg and I discussed a number of statements. ⚠️ Everyone wants to know what the future of work is. ⚠️ Disruption is necessary for work to evolve. ⚠️ Taking act…
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Join Stefan Kazakis in exploring the depths of the identity iceberg. Discover how our beliefs, values, and environment shape our decisions and actions in business and life. Stefan delves into the transformative power of self-talk, emphasizing that the conversations we have with ourselves can either propel us forward or hold us back. Uncover the hid…
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Join us as we delve into the essentials of creating a benchmark team for your business. Discover why focusing on your resources—particularly your team—is crucial for sustainable growth. Learn how to attract and retain ideal employees who contribute to a loyal customer base and drive higher revenue and profits. Avoid the pitfalls of temporary hires …
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In this episode, Stefan Kazakis examines a critical issue plaguing many businesses today: a culture of excuses and blame. Are you frustrated with team members who deflect responsibility? Is a victim mentality holding your business back from achieving its true potential? Join Stefan as he explores actionable strategies to foster accountability and o…
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In today's episode, Stefan Kazakis delves into the crucial role of sales in business growth and success. The discussion covers the nuances of sales, from identifying ideal customers, jobs, and margins to creating a structured, disciplined sales process. Key phases highlighted include qualification, education, and conversion, emphasizing the importa…
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Purpose-driven businesses have become much more the norm in terms of what people seek. Companies know that to attract employees they need to provide opportunities that are meaningful and engaging. However, retaining your workforce over time is a different challenge. In this episode of the podcast, Rachel Steele of Huddle joins me to discuss how to …
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In this episode, we dive deep into the mindset shifts and practical strategies necessary to empower your team, foster clear communication, and align visions of excellence. From overcoming common misconceptions about delegation to exploring real-world challenges faced by industry leaders, we provide actionable insights to help you build a resilient …
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Join us as we explore the crucial "Business Owner Time" concept at The BBG Summit Podcast. This episode explores how dedicating just one to two hours per week can shift you from a hands-on operator to a strategic business owner. Discover why these focused hours are essential amidst your busy schedule, allowing you to reflect on critical aspects oft…
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