Best Nexthink Podcasts (2025)

1
🎙️ Reality Bytes: XLA 2.0 – The New Frontier of Experience-Led IT (w/ Maurice van den Driessche) 26:53

6d ago26:53

26:53

The team sits down with Maurice van den Driessche, Senior Solution Consultant at Nexthink, to explore the real-world evolution of XLAs. With nearly seven years at Nexthink and deep experience in IT governance and service management, Maurice offers candid insights on the power and pitfalls of experience-level agreements in 2025. From sentiment-drive…

1
E66 - Frontline Chatter - A chat with Liquidware 1:04:17

7d ago1:04:17

1:04:17

We are back again this time with co-host Patrick Coble joining Jarian Gibson to talk with James O'Regan, Product Marketing Manager and Community Lead at Liquidware . Liquidware is a founding partner of the World of EUC. In this podcast we talked about all things going on with Liquidware. Episode page - ⁠⁠⁠Frontline Chatter - A chat with Liquidware …

1
DEX Done Right: Making it Work 🛠️ w/ Seth White 33:18

13d ago33:18

33:18

In this episode of The DEX Show, we go behind the curtain with Seth White, founder at Ellipsys, to unpack the real work required to make Digital Employee Experience (DEX) successful. From building the right operational structures to dealing with tool sprawl, Seth gives a grounded, candid view of how to actually drive measurable outcomes with DEX in…

1
🎙️ Reality Bytes: Productivity in 2025 – New Insights on AI, DEX & Adoption (Exclusive) 29:28

20d ago29:28

29:28

In this Reality Bites, the team explores the first installment of 'IT’s New Mandate: The Science of Productivity,' a new two-part research report produced in partnership with Vanson Bourne. Tim is on a well-earned break, but the rest of the crew (Tom, Sean, Dina, Megan, Oriana) is on hand to dissect the findings from part one of the study (availabl…

1
From Adaptation to Adoption: Leadership in the AI Workplace 🌱 w/ Heather McGowan 30:43

27d ago30:43

30:43

Heather E. McGowan—renowned future-of-work strategist, keynote speaker, and bestselling author of The Adaptation Advantage and The Empathy Advantage—joins Tim and Tom to explore the deep changes shaping work, leadership, and society. Heather shares her insights on why continuous learning, empathy-driven leadership, and trust-building are now strate…

1
Episode 35: "Go Slow to Go Big" An Interview with Recorded Future's Christopher Ahlberg 58:01

1M ago58:01

58:01

In this episode of the Founder and CEO podcast, Christopher Ahlberg, founder of Recorded Future, shares insights from his entrepreneurial journey and chats with Mike and Patrick about: the importance of "go slow to go big" philosophy in building a successful company; how Recorded Future created a threat intelligence category with only $25 million i…

1
🎙️ Reality Bytes: Welcome to the Machine – Assist 2.0 SPEAKS (w/ Marc Petter & Assist 2.0) 24:19

1M ago24:19

24:19

Say hello to your new digital sidekick! In this very special episode of The DEX Show, we go full sci-fi as Tim and Tom not only speak with Nexthink's Senior Product Manager Marc Petter… but also with Nexthink Assist 2.0 itself. Yes, you read that right. Nexthink's new AI-powered DEX assistant joins us on mic to demo its dazzling new capabilities—fr…

1
Adoption: Today's Digital Workplace Priority 💥 with Andrew Hewitt (Forrester) 36:33

1M ago36:33

36:33

In this vintage DEX Show, Tim and Tom sit down once again with returning favorite Andrew Hewitt, Principal Analyst at Forrester and longtime expert on digital employee experience (DEX). The trio explore the biggest trends reshaping the future of work—including why tech adoption has skyrocketed to the top of every IT leader’s priority list in 2025. …

1
E65 - Frontline Chatter - A chat with Choice Solutions 1:06:51

2M ago1:06:51

1:06:51

We are back again this time with co-host Patrick Coble joining Jarian Gibson to talk with ⁠Scott (Ozzy) Osborne, Sr. Solutions Architect and Shane Kleinert, Sr. Solutions Architect of Choice Solutions. Choice Solutions is a founding channel partner of the World of EUC. In this podcast we talked about all things going on with Choice Solutions. Episo…

1
🎙️ Reality Bytes: The AI-Powered Future of DEX w/ Mohamed & Maxime 🔍 38:22

2M ago38:22

38:22

This very special Reality Bytes explores one of Nexthink’s most exciting and ambitious AI projects to date. Tim and Tom are joined by Mohamed Kafsi, Director of AI Diagnostics, and Maxime Kinet, Tech Lead in Diagnostics, to tell the incredible story of teaching a large language model to speak Nexthink Query Language (NQL) — and what it means for th…

1
Episode 34: Defying Traditional Playbooks - An Interview with Nexthink Founder & CEO Pedro Bados 46:58

2M ago46:58

46:58

What does it take to build a ~$300 million company while staying true to your entrepreneurial spirit? Join us as Pedro Bados, founder and CEO of Nexthink, reveals the unconventional wisdom that propelled his company to success. From navigating early-stage challenges to creating a unique approach to leadership, this episode is a masterclass in start…

1
Radical Experience Engineering in Action w/ Robin Milton-Schönemann 🤖✨ 34:06

2M ago34:06

34:06

What happens when IT stops thinking like a helpdesk and starts acting like a user experience powerhouse? In this episode, Tim and Tom catch up with Robin Milton-Schönemann, most recently User Platform Engineering Manager at Man Group, to unpack a radical, human-centered approach to EUC and IT. From white-glove onboarding to sentiment-driven service…

1
🎙️ Reality Bytes 64: What’s Next for DEX? 🔮 19:29

2M ago19:29

19:29

The whole panel is back in full force! Tim, Tom, Sean, Dina, Oriana, and Megan come together to unpack the future of Digital Employee Experience (DEX). With AI reshaping the way we work, is DEX entering a new era of influence across IT, HR, and beyond? Or are we seeing a period of consolidation where DEX solidifies its place as a core business inve…

1
E64 - Frontline Chatter - A chat about home labs 1:04:32

2M ago1:04:32

1:04:32

We are back again this time special guest co-hosts and fellow board members Sean Massey and Stephen Wagner joining Jarian Gibson to talk about home labs. We all know how important home labs are, for fun and for work, whether you’re testing a new technology, doing a test deployment, or learning something new to advance your career. Home labs can cos…

1
Alan Nance Returns – And The XLA Revolution is ON 🚀 36:54

2M ago36:54

36:54

Tim and Tom welcome back Alan Nance, VP for Experience Advocacy at the XLA Institute, for a long-overdue deep dive into the explosive growth of Experience Level Agreements (XLAs). From the early days of skepticism to today's full-scale adoption by global enterprises, Alan shares insights on how the XLA movement is reshaping IT and digital workplace…

1
E63 - Frontline Chatter - A chat with Nutanix 41:28

2M ago41:28

41:28

We are back again this time with special guest co-host Sean Massey joining Jarian Gibson to talk with ⁠Gaby Grau, Advisory Solution Architect at Nutanix⁠. Nutanix is a founding partner of the World of EUC. In this podcast we talked about all things going on with Nutanix. Episode page - ⁠Frontline Chatter - A chat with Nutanix You can find more info…

1
🎙️ Reality Bytes 63: The DEX Growth Playbook w/ Nicolo Raffaele 🚀 27:28

3M ago27:28

27:28

This fantastic episode sees Megan, Dina and Tom welcome Nicolo Raffaele, Head of Corporate Development at Nexthink. From shaping M&A strategy to scouting game-changing innovations, Nicolo plays a key role in plotting the future of Nexthink and (by extension) the DEX sector at large. We dive into how Nicolo separates market noise from real industry …

1
E62 - Frontline Chatter - A chat with Nexthink 55:24

3M ago55:24

55:24

We are back again this time with special guest co-host Patrick Coble joining Jarian Gibson to talk with Tim Flower, VP of DEX Strategy at Nexthink. Nexthink is a founding partner of the World of EUC. In this podcast we talked about all things going on with Nexthink. Episode page - Frontline Chatter - A chat with Nexthink You can find more informati…

1
Digital Adoption at (Immense) Scale w/ Anthony Firmin 😎🔥 32:49

3M ago32:49

32:49

How do you drive digital adoption for 450,000 employees across 150 countries? Digital Experience Director & Employee Experience Evangelist Anthony Firmin joins Tim and Tom to share his expertise on creating scalable, human-centered digital adoption strategies. 💡 In this episode, Anthony breaks down: ✅ The power of data-driven adoption strategies 📊 …

1
Episode 33: Building Efficient Systems to Scale Smarter - An Interview with Billy Bosworth 51:48

3M ago51:48

51:48

Scaling a company isn’t just about growth—it’s about building efficient systems and processes to support that growth. In this episode, Patrick and Mike sit down with Billy Bosworth, experienced tech executive and partner at Vista Equity Partners, to explore how VISTA helps portfolio companies streamline operations and drive efficiency. Billy shares…

1
🎙️ Reality Bytes #62: Digital Overload – The Distraction Episode 🎧📱 21:58

3M ago21:58

21:58

In this episode of Reality Bytes, Sean, Oriana, Dina, Tim, and Tom dive into the ever-present challenge of digital distraction in the workplace. From smartphones and smartwatches to endless Teams notifications, our panelists share their personal "kryptonite" when it comes to staying focused. The discussion explores how IT can help—or hinder—product…

1
The DEX Leadership Guide with Jacob Morgan 🚀 (Exclusive Ambassador Live Event) 49:11

3M ago49:11

49:11

In a truly special episode of The DEX Show, we're thrilled to bring you an exclusive session that was originally held for members of the Nexthink Ambassador Program. This isn't just another episode—it's a front-row seat to an extraordinary leadership seminar featuring renowned thought leader and best-selling author, Jacob Morgan. Hosted by Tim and …

1
Episode 32: Running Executive Offsites 39:18

3M ago39:18

39:18

In today's episode, Patrick and Mike discuss the ins and outs of hosting an executive offsite, leaning on their experience at Carbon Black. From preparing materials, settling differences, and communicating key decisions to the larger organization, this episode covers the essentials for running a successful offsite.…

1
🎙️ Reality Bytes #61 VDI Experience is HERE! 🚀 with Andy Philp 24:51

3M ago24:51

24:51

In this Reality Bites special, we dive into the launch of Nexthink's brand new VDI Experience with special guest Andy Philp (Product Marketing Director, Nexthink). Along with Andy, the panel explores the challenges VDI teams face today, the blame game in IT, and why a holistic DEX-first approach makes managing VDI environments more effective. Tune …

1
E61 - Frontline Chatter - A chat with Omnissa 51:07

4M ago51:07

51:07

We are back again this time with special guest co-host Stephen Wagner joining Jarian Gibson to talk with Holly Lehman, Sr. Community Program Manager and Rick Terlep, Staff Technical Marketing Architect of Omnissa. Omnissa is a founding partner of the World of EUC. In this podcast we talked about all things going on with Omnissa. Episode page - Fron…

1
The Digital Sustainability Blueprint 🌍💻 w/ Atos and National Grid 32:35

4M ago32:35

32:35

In this episode of The DEX Show, Tim and Tom are joined by David Welling, IT Sustainability Governance Lead, National Grid, and Sébastien Vibert, Sustainable Workplace Lead, Atos, to explore the very latest in the intersection of IT and sustainability. Together they dive into Atos' groundbreaking new research on outdated norms, like the three-year …

1
Episode 31: AMA - Talking to the Board, Metrics Galore, Channel Strategy & Remembering All Those Names 1:05:09

4M ago1:05:09

1:05:09

In their first-ever AMA episode, Patrick and Mike answer listener questions across a variety of topics including: communicating to the board, metrics across the business, channel strategy, sales enablement, brand vs. demand gen, and more. Patrick also reveals his "trick" for remembering everyone's name.…

1
🎙️ Reality Bytes #60: Productivity vs. Efficiency 🚀 22:29

4M ago22:29

22:29

Join the first Reality Bytes panel of the year as Sean, Oriana, Tim, Tom, and Dina dig into the big question: how can we work smarter, not harder? From boosting collaboration and well-being with Digital Employee Experience (DEX) to breaking free from the "more, more, more" productivity trap, this lively chat has it all. Whether you're navigating hy…

1
Code Breaker: A Rare Conversation with Legendary Tech Historian Charles Petzold ✨ 58:05

4M ago58:05

58:05

This episode of The DEX Show is a departure from the norm, featuring a truly special guest: Charles Petzold, legendary author of Code: The Hidden Language of Computer Hardware and Software. Join Tom as he flies solo for an intimate and wide-ranging discussion with his favorite tech writer and historian. Discover the stories behind Charles’ groundbr…

1
🎙️ Reality Bytes #59: First Episode of 2025 with Sam Gantner! 🎉 38:08

4M ago38:08

38:08

Happy New Year, changemakers! Start 2025 strong with a special Reality Bytes episode featuring Nexthink’s Chief Product Officer, Sam Gantner. From personal milestones to groundbreaking innovations, Sam reflects on 2024 and shares an exciting vision for the year ahead. Discover how AI is reshaping the digital employee experience and get insider insi…

1
E60 - Frontline Chatter - A recap of EUC World: Independence 47:15

5M ago47:15

47:15

We are back again this time with special guest co-hosts Sean Massey and Stephen Wagner joining Jarian Gibson to recap EUC World: Independence. Attendees Daniel Keer and Neil Chester join us to give thoughts on their EUC World experience. In this episode we talked about the EUC World: Independence event, looking back on everyone's experience and fee…

1
Episode 30: Preventing Friction Mini-Series - When Orgs Don't Get Along 46:30

5M ago46:30

46:30

Today's episode delves into the dynamics of inter-departmental conflicts, such as the classic tensions between sales and marketing, and the pivotal role leadership plays in resolving them. Patrick kicks things off with a compelling high school fight story to illustrate how emotions can escalate. He then introduces a practical five-step framework fo…

1
Reality Bytes #58: "Exhale" (2024 in review) 21:39

5M ago21:39

21:39

In this final DEX Show (and Reality Bytes) episode of 2024, the whole team reflect on a year of transformation, introspection, and innovation. Oriana, Dina, Megan and Sean join Tim and Tom to discuss the major themes of the year, both inside DEX and the digital workplace more generally. From the ongoing rise of AI to strategic adaptations in busine…

1
Episode 29: Preventing Friction Mini-Series - Communication & Decision Making 40:11

5M ago40:11

40:11

In today's episode of "Founder & CEO," Mike and Patrick discuss the key elements of communication to help alleviate friction, including the RACI and ARCI models, which the duo used at Carbon Black to mixed effect.

1
Episode 28: Preventing Friction Mini Series: Objective Alignment 32:57

5M ago32:57

32:57

In today's Founder and CEO podcast, Mike and Patrick start a miniseries on friction in scaling companies and highlight friction from misalignment of priorities, poor communication, and outdated systems. Today's episode emphasizes addressing friction to maintain growth, using a management by objectives (MBO) process to align goals and priorities. Th…

1
OFFICIAL DEX SHOW END OF YEAR SPECIAL 2024 W/ GEOFF WRIGHT 43:50

5M ago43:50

43:50

In this end-of-year episode of The DEX Show, Tim and Tom once again welcome show regular Geoffrey Wright (Global Solution Owner for GenAI and Digital Experience at Mondelez) for a deep dive into the evolving intersection of generative AI and digital employee experience. Geoffrey shares insights on groundbreaking tools like Amazon Nova and Synthesia…

1
Reality Bytes #57: DEX and Cybersecurity: Proactively Building Trust 31:13

6M ago31:13

31:13

This episode explores the world of security and compliance with Nexthink's Field Security Director John Connell. Along with Megan, Oriana and Tom, John breaks down how certifications like ISO 27001 build client trust and how partnerships with AWS support scalability and data protection. Tune in for an inside look at the "always-on treadmill" of DEX…

1
Episode 27: Hiring Great People Fast: Part 2, An Interview with Global Talent Acquisition Leader, Marisa Ianelli 52:51

6M ago52:51

52:51

In part two of the "Hiring Great People Fast" series, Michael and Patrick bring in Global Talent Acquisition Leader, Marisa Ianelli, who discusses the ins and outs of recruiting during the early stages, including: readiness for scaling, a clear hiring strategy, how to best use LinkedIn and Glassdoor, internal promotions versus external hires, refer…

1
The Future Workplace: Where DEX and Real Estate Collide (w/ Phil Kirschner) 34:25

6M ago34:25

34:25

In this episode, Phil Kirschner, founder and principal consultant at PK Consulting, explores how workplace design and digital employee experience (DEX) are intersecting to help shape the future of work. Phil discusses the role of AI in enhancing collaboration, creating smarter spaces, and optimizing hybrid models. With insights on reducing real est…

1
Episode 26: Hiring Great People Fast: Part 1, Executives 50:28

6M ago50:28

50:28

In part one of the "Hiring Great People Fast" series, Patrick and Mike discuss the process for hiring early-stage executives. The conversation covers the risks of over-hiring, the importance of hiring the right executive, and the need for a supportive board. Mike and Patrick also stress the significance of understanding team dynamics and the challe…

1
Episode 25: The Operating Rhythm of the Business 50:54

6M ago50:54

50:54

In today's episode, Mike and Patrick discuss the operating rhythm of a business by exploring decision-making processes and the significance of alignment and communication as a company grows. They also discuss what they did at Carbon Black, emphasizing regular check-ins, strategic discussions, and the role of the assumptions tab in making informed d…

1
Reality Bytes #56: Mission Critical: How DEX Enhances Federal Government IT 26:39

6M ago26:39

26:39

In this episode of Reality Bytes, the team welcomes Chris Sibold, Nexthink’s Senior Director of Public Sector, to explore the transformative role of Digital Employee Experience (DEX) in government IT. Drawing on his career as an Air Force logistics officer and channel leader, Chris highlights the unique challenges public sector organizations face, …

1
Bumper episode II: DEX Show LIVE IN LONDON'S OLD EAST END 46:09

6M ago46:09

46:09

Tim and Tom host another bumper episode, this time LIVE from the floor of Experience London, in the historical Tobacco Dock in the city’s East End, with five more extremely special guests: Tim McCormack (Team Lead, Edward Jones) Casper van Amelsvoort (Product Owner Squad Bolt & Squad Business Intelligence, Rabobank) Dhan Pandya (Head of End User Ex…

1
Bumper episode: DEX Show LIVE IN BOSTON 44:07

7M ago44:07

44:07

Tim and Tom host a bumper episode LIVE from the floor of Experience Boston, featuring no less than four extremely special guests: Matt Campbell (Product Owner – End User Productivity and Compute, Viasat Inc.) Andrew Sanchez (Desktop Support Analyst II, Vituity) Trent Garewal (Sr IT Professional, Kimley-Horn) Steve Massman (Systems Architect, Vetera…

1
Reality Bytes #55: The Death (and Rebirth) of the Service Desk 26:20

7M ago26:20

26:20

The Reality Byes team break down the fantastic new report by Nexthink, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity.' Download the free new report right here Register now for Nexthink Experience 24 in London (5-6 Nov) here (https://www.nexthink.com/experience). Download a free copy o…

1
Breaking Gen Z Myths: What the Digital Generation Really Wants at Work (w/ Brian Elliott) 27:41

7M ago27:41

27:41

Tom and Tim welcome Brian Elliott, author of How the Future Works, to dive deep into the changing dynamics of the modern workplace as Generation Z starts to transform the workforce. They explore common misconceptions about Gen Z, how this digital-native generation is shaping workplace expectations, and the critical importance of hybrid work models …

1
Reality Bytes #54: EXPERIENCE 24 SPECIAL EPISODE (w/ Megan Brake) 16:40

8M ago16:40

16:40

In this special episode of The DEX Show, regular Reality Bytes panelist Megan Brake joins Tim and Tom to preview the highly anticipated Experience events in Boston and London. As the driving force behind this year's content, Megan shares what attendees can expect, who they can meet, what they’ll learn, and— for want of a better word— experience. Di…

1
Flash Episode: "Founder Mode" 44:46

8M ago44:46

44:46

In today's flash episode, Mike and Patrick discuss the dichotomy of founder mode vs. manager mode in the context of their Carbon Black experience. They explore how founders' visions drive companies forward, contrasting with managers' operational focus.

1
From Copilot to Smart Offices: AI, IoT & the Future of Work (w/ NTT DATA GROUP) 27:12

8M ago27:12

27:12

Vishal Brown, Chief Evangelist and Digital Workplace Leader at NTT DATA Services, previews the integration of Microsoft Copilot and Nexthink, and how this kind of innovation will drive the future of digital employee experience. Vishal also discusses the proactive role of telemetry and how conversational AI is helping IT teams anticipate and resolve…

1
Reality Bytes #53: DEX-lag (Experience Down Under) 22:16

8M ago22:16

22:16

Welcome back, changemakers! In this episode, the crew—Sean, Megan, Tim and Tom—reunites to discuss the whirlwind of developments in Digital Employee Experience (DEX) over the past few weeks. Tim shares highlights from his recent business trip to Australia, including the growing awareness of DEX in the region and reflections on attending Gartner’s I…

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