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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

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Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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Energy Gang

Wood Mackenzie

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Covering breaking news in clean tech, going deep on global energy policy, and debating the levers that need to move to accelerate the energy transition. Energy Gang is the podcast covering clean energy technology, renewable energy, and the environment. The world of clean energy moves fast, and you need a reliable source to stay on top of the news that matters. You’ll find it on Wood Mackenzie’s Energy Gang. How will changes to the US government affect decarbonisation and energy security? Whe ...
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Business Lab

MIT Technology Review Insights

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The Business Lab is a sponsored podcast produced by Insights, the custom content division of MIT Technology Review. The Business Lab podcast features a 30-minute conversation with either an executive from the sponsor partner or a technologist with expertise in a relevant technology area. The discussion focuses on technology topics that matter to today’s enterprise decision-makers. Laurel Ruma, MIT Technology Review’s custom content director for the United States, is the host.
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Welcome to Manufacturing Happy Hour, the podcast where we get real about the latest trends and technologies impacting modern manufacturers. Hosted by industry veteran Chris Luecke, each week, we interview makers, founders, and other manufacturing leaders that are at the top of their game and give you the tools, tactics, and strategies you need to take your career and your business to the next level. We go beyond the buzzwords and dissect real-life applications and success stories so that you ...
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Welcome to Small Business QUICK WINS - the how-to podcast on exactly how to grow your business. Join us as we dive deep into every aspect of growing a small business, unlocking powerful strategies and game-changing tactics that will revolutionize your approach. Our podcast offers actionable takeaways and practical advice to supercharge your business game. Explore the power of decision-making, the art of nurturing contacts, and the influence of loss aversion in marketing. Discover how anchori ...
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Hosted by industry veteran Matt Weitzel, The GSE Podcast is your premier destination for exploring the exciting world of Ground Support Equipment (GSE). With over 15 years of hands-on experience, Matt has been at the epicenter of GSE evolution, working alongside many of the industry's major players and now leading the way at Fortbrand. In The GSE Podcast, sponsored and published by Fortbrand, Matt shares his expert knowledge and unrivaled insights, bringing listeners closer to the latest GSE ...
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Hey - I'm Drysen, a content strategist at Made by Things with a deep background in animation and motion graphics. But, video marketing is only a small part of the marketing industry. From email campaigns to digital ads and OOH, there's a ton to learn, and I want to learn it from my marketing peers. So, I'm determined to have a daily 10-minute conversation to learn everything I can and become a better marketing person, and I'm inviting you to be a fly on the wall to learn alongside me. Each e ...
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Patti Nowak is a business leader in tech with stories so inspiring you’ll want to take notes. In this episode of the Manufacturing Happy Hour, we grab a beer with Patti, Owner of Control+M Solutions, to talk about mid-life entrepreneurship, mentoring women in manufacturing, and what it takes to build a thriving tech business. Patti started her care…
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Nuclear power is back at the centre of the global energy conversation again. Is a real renaissance in the industry under way? Or are we just in another moment of excitement before familiar challenges emerge and the hype cycle turns down again? In the second of three special episodes ahead of ADIPEC 2025, host Ed Crooks speaks with Dr Sama Bilbao y …
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In this episode of the Restaurant Technology Guys podcast, Jeremy Julian sits down with Brock Weeks, CEO of Savvy, to discuss groundbreaking AI video analytics transforming multi-site restaurant operations. Brock explains how Savvy helps brands unlock valuable insights from video data, covering speed of service, guest experiences, staff performance…
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Host Ed Crooks talks to Jason Liu, Chief Executive of Wood Mackenzie and co-author (with Chief Analyst Simon Flowers) of a new book, Connected, about the fast-changing world of energy. They are also joined by Sunaina Ocalan, formerly Senior Director for Corporate Strategy & Climate at the oil and gas company Hess, now Senior Analyst and Co-Head for…
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What does it really take to help manufacturers grow? It’s not just about cutting costs or chasing margins. It’s about understanding how capital really moves through your business. In this episode, we’re sitting down with Erik Skie, Jon Hughes, and Aaron Traut from CLA (CliftonLarsonAllen) for a roundtable chat over beers (in spirit, if not literall…
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Low-carbon hydrogen has taken a few knocks in the headlines lately. There have been cancelled projects and fewer splashy announcements. Policy support has been jittery. Is momentum fading, or are we simply moving out of the hype phase and into the serious work of delivery? Host Ed Crooks puts that question to two industry leaders who are aiming to …
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In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian dives into the intricacies of restaurant profitability with special guest Chip Klose, a bestselling author and host of the Restaurant Strategy Podcast. Chip shares his journey from theater to fine dining and emphasizes that profitability is the key measure of success in…
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In this episode of Restaurant Technology Guides podcast, host Jeremy Julian sits down with Dylan and Erica, co-founders of Foodini, a groundbreaking tech solution aimed at addressing food allergies, dietary needs, and ingredient transparency in the restaurant industry. They delve into how Foodini's platform helps restaurants seamlessly document ing…
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Recorded in front of a packed room at NYU’s Kimmel Center during Climate Week NYC, Ed Crooks and Amy Myers Jaffe moderate a debate on the high-stakes topic of AI and energy. They dig deep into the questions raised by the surge of investment in data centers: what it means for grid stability and electricity bills, and how new technologies and market …
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It’s been over a year since we’ve talked about cybersecurity on Manufacturing Happy Hour, and with AI changing the game completely, we’re overdue for a refresh. Around 80-85% of the global industry doesn’t have basic defense at the edge of their networks; that’s a sobering statistic. Felipe Sabino Costa, Senior Product Manager for Networking and Cy…
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In this episode of the Restaurant Technology Guides podcast, Jeremy Julian, Chief Revenue Officer at CBS Northstar, interviews Frank Paci, CEO of Newk's Eatery. Frank shares insights from his extensive career in the restaurant industry, detailing Newk's history, menu innovations, operational strategies, and the brand's response to COVID-19. They di…
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For COP30, the international climate talks in Brazil in November, the countries of the world are supposed to roll out their new Nationally Determined Contributions or NDCs: their commitments to cut emissions. China’s NDC is particularly eagerly awaited: it is the world’s largest emitter of greenhouse gases. Its NDC has been described as the most im…
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At Climate Week NYC continues, the hottest topic is the question of how to meet growing demand for electricity while cutting emissions. In New York State, electricity use is expected to increase by 25% over the next 15 years. To meet that demand, the state plans to add tens of gigawatts or renewables. But that is not enough. It also wants more “dis…
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It’s New York Climate Week this week, and we’re bringing you highlights from all the key debates and discussions. Climate Week NYC is one of the most important gatherings in the energy calendar, bringing together business leaders, investors, scientists, campaigners and policymakers to discuss the global effort to prevent catastrophic global warming…
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Before Silicon Valley, there was Pittsburgh in the early 1900s. Young entrepreneurs with serious capital flocked to the city, creating industries from the ground up. Plate glass. Oil drilling. Vulcanized rubber. Steel processes that would literally build America's skyline. But today, something incredible is happening in the Steel City again. The sa…
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In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Jarrod Bravo from Salad House. They discuss how Jarrod navigated the growth of Salad House from a single pizza restaurant to a prominent salad-focused brand across the northeast. Key topics include the importance of effective training, refining the menu base…
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As fossil fuel use and greenhouse gas emissions continue to rise, there is renewed interest in what can be done to capture carbon dioxide. Until now, most of the investment in carbon capture has gone into projects to take those emissions and store them underground forever. But what if we could make use of that captured carbon? To find out what role…
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Send us a text Mallaghan unveils their groundbreaking e-commerce platform designed to revolutionize how customers access and order replacement parts for their ground support equipment. After 18 months of development and data preparation, this intuitive system allows users to search by serial number, part number, or common nouns with integrated imag…
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AI is adding to US electricity consumption at a pace not seen in decades. That demand growth is creating new strains on the grid in many parts of the country. But what if AI could instead help keep the system running? Varun Sivaram is a founder & CEO of Emerald AI and a Senior Fellow at the Council on Foreign Relations. He says that far from underm…
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Manufacturers know that automation is table stakes in 2025, and yet it’s still a bit of an afterthought for some. You'd think something that can make or break a facility would be everyone’s number one priority. And as you'll hear in this episode, overlooking automation can sometimes have disastrous consequences. In this episode, we sit down with Ca…
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In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts Ross, the founder of Rocket Box, a company that revolutionizes third-party delivery and kitchen synchronization. Ross shares his inspiring journey from running a family pizzeria to founding a technology company aimed at solving inefficiencies in restaurant operations. Th…
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Send us a text Avro GSE shares their remarkable journey from a trading company to a full-fledged GSE manufacturer with facilities across North America and Europe. The leadership team explains how listening to customers and implementing feedback has transformed their product quality and service capabilities, positioning them as a rising force in the…
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Manufacturers (not just the guys on the shop floor, but the C-suite behind them) are on a race to the finish line when it comes to automation. Most of us by now are pretty familiar with how AI and automation can play a role in manufacturing. But it looks like we’re heading to the next stage… In this episode, we hear from Chris Stevens, the SVP & GM…
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In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Craig Miller and Cliff Hudson, two key figures behind Sonic's transformation into a digital-first, nationwide brand. They discuss their new book, 'Bricks and Clicks,' which details their journey of automating business practices right before COVID-19 and thei…
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Send us a text Fortbrand and Fast Global Solutions partner to auction a special "Grounded in Hope" pink bag cart at the GSE Expo, with all proceeds benefiting the National Breast Cancer Foundation. The custom Bravo Series bag cart features white paint with distinctive pink curtains and will be displayed at Fort Brand's booth #2012, where attendees …
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We just can’t stay away from Pittsburgh’s robotics scene! So we’re back, this time turning the spotlight on the business and startup angle with Premier Labs. Premier Labs is a corporate venture studio, a relatively new model that changes how technology comes to market. President Joel Reed joins the episode to give real examples and explanations abo…
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In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Erin Hooper, head of Sales and Customer Success for Franchise Systems AI. They discuss the innovative end-to-end franchising system that Erin and her team have developed to streamline processes for franchisors and franchisees. Aaron shares insights about the p…
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As manufacturers are under pressure to do more with less and somehow fill roles in an increasingly smaller talent pool, unlocking your “hidden factory” could be the solution. To celebrate episode 250, Chris Luecke returns home to St. Louis to meet with some of his early career mentors from Rockwell Automation – now heading up Tri Tech Automation. R…
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In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian converses with Eric Cacciatore, founder and host of the Restaurant Unstoppable podcast. They discuss the journey and valuable lessons learned over 12 years and 1,200+ episodes of Eric's podcast. Key highlights include the importance of having integrity, always learning,…
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Is the global transition to low-carbon energy accelerating or slowing down? One answer is that it depends where you look. In the US, energy policy has shifted away from support for low-carbon technologies, but China is continuing with record installations of solar, wind, and batteries, and record sales of EVs. With AI emerging as the central arena …
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What happens when you put five podcasters in a room together at one of the biggest events of the year for innovative industrial tech? A super broad view of what’s happening in the industry and what we’ve got to look forward to. Recorded live from Hexagon’s 2025 event, we welcomed four friends of Manufacturing Happy Hour, returning to the show to ta…
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In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian interviews Brian Reece and Steve Crowley, co-founders of Service Physics, a consultancy focused on optimizing restaurant operations. The discussion delves into the concept of service physics, which helps improve productivity for staff and guest experiences in restaurant…
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Pittsburgh’s success in the robotics space didn’t happen overnight. It’s been over 40 years in the making, with education, business, and new innovations all coming together to make the city one of the big robotics hubs alongside Boston and San Francisco. The Pittsburgh Robotics Network has been a key player in that success, giving individuals, comp…
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In this episode of the Restaurant Technology Guides podcast, Jeremy Julian and guest Ron Cardwell from Restaurant Technologies Incorporated discuss the importance of cooking oil in the restaurant industry. Ron, the Director of Commodity Strategy, explains how their oil management system can help restaurants deliver the best guest experience through…
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The grid “is designed for the core components - supplying electricity - but we are definitely pushing it to its limits,” says Melissa Lott, Partner for energy technologies at Microsoft*. The electricity grid has been described as one of the greatest achievements of human civilisation, because of its complexity, scale, and essential role in our soci…
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What will it take to get humanoid robots out of the experimental phase and into our daily lives? A lot of us always dreamed of having our own C-3PO at the ready, but how close are we really? Well, it’s a little more complicated than simply getting them on a production line. If we want robots to make an appearance not just in the manufacturing space…
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