Best Train Smooth Podcasts (2025)

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A simple approach to building better relationships with leaders in the workplace 13:52

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3d ago13:52

13:52

Why do so many Asian professionals freeze around senior leaders? And how is childhood obedience quietly sabotaging their careers today? This episode unpacks the shift from compliance to connection, and the simple moves that instantly change how leaders see you. —Links— Career Coaching: https://www.mrjonathanoffice.com/career-coaching Job Search Coa…

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A Magnificant Life (2025), Cactus Pears (2025), Smooth Talk (1985) 7:25

4d ago7:25

7:25

Send us a text Indie Film Weekly Episode 49: A Magnificant Life (2025), Cactus Pears (2025), Smooth Talk (1985) Glen Reynolds spotlights several new and engaging independent films playing in theaters, available for purchase or rental, or on a streaming platform. He also shares a classic movie from his favorites which you'll want to revisit or see f…

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SGEM#492: Give Blood – To Anemic Patients with Acute Brain Injuries 17:55

6d ago17:55

17:55

Date: November 12, 2025 Reference: Taccone et al. Restrictive vs Liberal Transfusion Strategy in Patients With Acute Brain Injury The TRAIN Randomized Clinical Trial. JAMA 2024 Guest Skeptic: Dr. Alex Weiler is an Emergency Department staff physician in the Peterborough Regional Health Centre and is an associate professor with Queen’s University De…

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#860 Strength training at home 11:18

8d ago11:18

11:18

In this episode, I answer a question on strength training at home and not having access to a gym. Send questions through to trainsmooth.comBy Train Smooth

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#6 The Age Grouper Podcast 10:27

8d ago10:27

10:27

Just me talking about my training. Check out the website TrainSmooth.comBy Train Smooth

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Ep. 182: Voices of Student Success: A Liberal Arts College Embraces AI 27:41

9d ago27:41

27:41

This series of Voices of Student Success focuses on the use of generative artificial intelligence in higher education and how technology can support student success goals. Since 2022, there’s been a surge in the number and types of applications using generative AI, but not all tools are the same. So how can faculty, staff and students learn to iden…

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Voice AI that customers love: How Fin Voice is transforming Credit Repair Cloud's CX 13:12

9d ago13:12

13:12

Voice support has long been the toughest channel to scale. Bobby Stapleton, Senior Director of Customer Support at Intercom, sits down with Rizwan Sherif, Director of Customer Experience at Credit Repair Cloud, to discuss how Fin Voice has transformed their phone support through instant, 24/7 responses. They also discuss building trust when handlin…

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A daily hack to improve your workplace English 14:56

10d ago14:56

14:56

You’re not slow or shy, your brain is just tired from overthinking in English. Learn the science behind fluent communication and how to sound confident, fast, and natural in every workplace conversation. —Links— Career Coaching: https://www.mrjonathanoffice.com/career-coaching Job Search Coaching: https://www.mrjonathanoffice.com/job-search-coachin…

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Sirât (2025), Rebuilding (2025), Pixote (1980) 7:03

11d ago7:03

7:03

Send us a text Indie Film Weekly Episode 48: Sirât (2025), Rebuilding (2025), Pixote (1980) Glen Reynolds spotlights several new and engaging independent films playing in theaters, available for purchase or rental, or on a streaming platform. He also shares a classic movie from his favorites which you'll want to revisit or see for the first time. A…

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Ep23: Maya Topitzer on group practice insurance negotiation and smarter referrals 23:59

11d ago23:59

23:59

Group practice insurance negotiation is essential for building a profitable, values-driven mental health business. In this episode of Your Group Practice, Dan King talks with Maya Topitzer, CEO of Breksey, to explore the most important factors: targeted marketing that attracts the right-fit clients, strong revenue cycles from intake to reimbursemen…

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SGEM Xtra: Talkin’ Bout a Revolution…Training Health Communicators 32:08

14d ago32:08

32:08

Date: October 17, 2025 Guest Skeptic: Dr. Kristen Panthagani is an emergency medicine resident and Yale Emergency Scholar at Yale New Haven Hospital. She’s a physician-scientist, having completed her MD/PhD at Baylor College of Medicine. She’s also well known as a science communicator, creator of You Can Know Things which helps explain science in a…

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Ep. 181: TRIO Cuts, Compact Responses and Looking for Signs of Life at ED 34:21

17d ago34:21

34:21

In this episode, Katherine Knott, Inside Higher Ed’s news editor, is back to help us unpack the latest higher ed news out of Washington. She speaks with editor in chief Sara Custer about the Trump administration’s higher ed compact—who’s said no, who’s said yes please and who’s artfully dodging the question. We’ll give you the latest on the current…

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Ep22: Rachel Harrison on EMDR trauma treatment, training, and clinician self-care 33:03

17d ago33:03

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EMDR trauma treatment can change the trajectory of a client’s life—and the culture of a group practice. In this episode of Your Group Practice, Dan King speaks with Rachel Harrison, founder of Trauma Specialists and the Trauma Specialist Training Institute, about building a trauma-focused practice where evidence-based care, clinician training, and …

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This is how to always get good performance reviews 15:33

17d ago15:33

15:33

Your performance review isn’t a judgment. It’s a negotiation. Learn how to communicate your impact, handle manager feedback, and set clear promotion goals. —Links— Career Coaching: https://www.mrjonathanoffice.com/career-coaching Job Search Coaching: https://www.mrjonathanoffice.com/job-search-coaching Read my letters: https://mrjonathanoffice.subs…

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Train Dreams (2025), Peter Hujar’s Day (2025), Cooley High (1975) 6:40

18d ago6:40

6:40

Send us a text Indie Film Weekly Episode 47: Train Dreams (2025), Peter Hujar’s Day (2025), Cooley High (1975) Glen Reynolds spotlights several new and engaging independent films playing in theaters, available for purchase or rental, or on a streaming platform. He also shares a classic movie from his favorites which you'll want to revisit or see fo…

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Building trust in AI, one conversation at a time 14:39

18d ago14:39

14:39

It's been proven that showing customers what AI can do is the key to earning their trust. In this episode, Ruth O’Brien, Senior Director of AI Support at Intercom, talks with Matt Leggett, CX AI & Digital Director at The Access Group, about how support teams can help customers overcome hesitation around AI. They explore the pivotal role simulation,…

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#859 What crossover sports help improve sports performance? 12:39

21d ago12:39

12:39

In this episode, I answer a question on what crossover sports help in triathlon. Send questions through to trainsmooth.comBy Train Smooth

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SGEM#491: Prevalence of violence against health care workers among agitated patients in an urban emergency department 43:16

21d ago43:16

43:16

Date: October 30, 2025 Reference: Boes et al. Prevalence of violence against health care workers among agitated patients in an urban emergency department. October 2025 AEM Guest Skeptic: Dr. Suchismita Datta. She is an Assistant Professor and Director of Research in the Department of Emergency Medicine at the NYU Grossman Long Island Hospital Campu…

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#858 Make swimming more interesting 12:50

22d ago12:50

12:50

In this episode, I answer a question on how to make swimming more interesting. Send questions through to TrainSmooth.comBy Train Smooth

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Live from Pioneer: How a unified Customer Agent will transform the entire customer lifecycle 17:02

23d ago17:02

17:02

What if every customer interaction – from sales to success – could be handled seamlessly by one Customer Agent? In this episode, Franka Martinovic, Director of Customer Support at Intercom, sits down with Rati Zvirawa, Director of Product Management at Intercom, to discuss the bold vision behind this reality we're moving towards with Fin. They disc…

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You train your manager how to treat you. Train them well. 17:36

24d ago17:36

17:36

You’re always training your boss, through every reply, email, and late-night ‘yes.’ Learn the art of managing up, setting boundaries, and earning real respect at work. —Links— Career Coaching: https://www.mrjonathanoffice.com/career-coaching Job Search Coaching: https://www.mrjonathanoffice.com/job-search-coaching Read my letters: https://mrjonatha…

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Stitch Head (2025), Depeche Mode: M (2025), Hercules in New York (1970) 7:37

25d ago7:37

7:37

Send us a text Indie Film Weekly Episode 46: Stitch Head (2025), Depeche Mode: M (2025), Hercules in New York (1970) Glen Reynolds spotlights several new and engaging independent films playing in theaters, available for purchase or rental, or on a streaming platform. He also shares a classic movie from his favorites which you'll want to revisit or …

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Ep. 180: Voices of Student Success: Integrating AI in the Classroom 30:39

25d ago30:39

30:39

This series of Voices of Student Success focuses on the use of generative artificial intelligence in higher education and how technology can support student success goals. A 2025 Inside Higher Ed survey of college provosts found that nearly 30 percent of respondents have reviewed curriculum to ensure that it will prepare students for AI in the work…

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Ep21: Dan King on selling a group practice without losing clinician care 18:03

25d ago18:03

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Selling a group practice in mental health differs from other sectors, and in this episode, Dan King explains how selling a group practice can safeguard clinician well-being, culture, and your legacy. Based on discussions with over 80 practice owners and his experience investing in values-driven behavioral health, Dan outlines a straightforward thre…

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#5 The Age Grouper 13:17

25d ago13:17

13:17

Just an update on my training and my son's raceBy Train Smooth

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#857 Power Meters for cycling 9:07

25d ago9:07

9:07

In this episode, I answer a question on power meters for cycling. Send questions through to TrainSmooth.comBy Train Smooth

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SGEM#490: These (Removable) Boots are Made for Walking 23:04

28d ago23:04

23:04

Reference: Boutin A, et al. Removable Boot vs Casting of Toddler’s Fractures: A Randomized Clinical Trial. JAMA Pediatr. Published April 2025. Date: July 23, 2025 Guest Skeptic: Dr. Andrew (Andy) Tagg is an Emergency Physician with a special interest in education and lifelong learning. He is the co-founder and website lead of Don’t Forget the […] T…

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Ep. 179: How to Be a Public Scholar and Why it Matters 39:58

1M ago39:58

39:58

Public scholarship is about more than just getting published. It’s about joining the public conversation at a time when expertise matters more than ever. In this episode of The Key, Philip Gray, Op-Ed Editor at The Los Angeles Times, and Susan D'Agostino, mathematician-turned-writer and columnist behind The Public Scholar at Inside Higher Ed join I…

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Live from Pioneer: AI is a long overdue promotion for customer service 14:54

1M ago14:54

14:54

AI is giving customer service a long-overdue promotion. But what does that really mean? In this episode, Leanne Harte, Senior Manager of Customer Support at Intercom, sits down with Guneet Singh, VP of Customer Experience and Care at AppFolio, to discuss how AI is transforming support from a cost center into a growth engine. They unpack how to reth…

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How to sound smarter at work without being a "Smooth Talker" 12:24

1M ago12:24

12:24

Many of us stay silent, hoping our work speaks for itself. But in Western workplaces, Smart Talkers speak for their work and earn respect doing it. Here's how to become one, in two simple steps. —Links— Career Coaching: https://www.mrjonathanoffice.com/career-coaching Job Search Coaching: https://www.mrjonathanoffice.com/job-search-coaching Read my…

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Shelby Oaks (2025), Boxcutter (2025), Poor Little Rich Girl (1965) 8:19

1M ago8:19

8:19

Send us a text Indie Film Weekly Episode 45: Shelby Oaks (2025), Boxcutter (2025), Poor Little Rich Girl (1965) Glen Reynolds spotlights several new and engaging independent films playing in theaters, available for purchase or rental, or on a streaming platform. He also shares a classic movie from his favorites which you'll want to revisit or see f…

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Ep20: Leave your Group Practice to travel for 3 weeks while It runs smoothly 27:32

1M ago27:32

27:32

Transparent leadership in counseling is at the heart of this honest conversation with Jennifer Froemel, founder of Innovative Counseling Partners and host of The Fear of Change. Jennifer shares how embracing the “I don’t want to” moments has become a leadership compass—highlighting the uncomfortable issues that quietly slow down practices. From rev…

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SGEM#489: Smooth Muscle Relaxator – But does Magnesium Work for Renal Colic? 45:45

1M ago45:45

45:45

Date: October 10, 2025 Guest Skeptic: Dr. Sergey Motov is an Emergency Physician in the Department of Emergency Medicine, Maimonides Medical Center in New York City. He is also one of the world’s leading researchers on pain management in the emergency department. Case: A 37-year-old man presents to the emergency department (ED) with severe right-si…

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Ep. 178: Voices of Student Success: Providing AI Training for All Students 25:57

1M ago25:57

25:57

This series of Voices of Student Success focuses on the use of generative artificial intelligence in higher education and how technology can support student success goals. While AI tools have proliferated in education and workplace settings, not all tools are free or accessible to students and staff, which can create equity gaps regarding who is ab…

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Live from Pioneer: AI is handling complexity we never thought it could 24:09

1M ago24:09

24:09

We used to believe only humans could solve messy, high-stakes customer problems. But what happens when AI Agents prove they can do this too? In this episode, Declan Ivory, VP of Support at Intercom, and Natalie Hurst, Senior Director of Customer Success at Nuuly, unpack how, with AI handling ever more complex customer interactions, the world of cus…

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Control Is The New Chaos 12:15

1M ago12:15

12:15

We’ve been taught to fight harder when life hits back. But what if the secret to strength isn’t control—it’s surrender? Let’s talk about learning to flow through chaos. —Links— Career Coaching: https://www.mrjonathanoffice.com/career-coaching Job Search Coaching: https://www.mrjonathanoffice.com/job-search-coaching Read my letters: https://mrjonath…

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Fin Conversations Ep4: Fin Procedures in practice 11:15

1M ago11:15

11:15

Ruth O’Brien, Senior Director of AI Support at Intercom, and Declan Ivory, VP of Customer Support at Intercom, dive into Fin Procedures – a powerful new way for Fin AI Agent to handle complex, multi-step queries. Hear how Intercom’s own support team is using Procedures in practice, and the impact customers are seeing so far – from higher resolution…

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It Was Just an Accident (2025), The Mastermind (2025), The Lobster (2015) 7:34

1M ago7:34

7:34

Send us a text Indie Film Weekly Episode 44: It Was Just an Accident (2025), The Mastermind (2025), The Lobster (2015) Glen Reynolds spotlights several new and engaging independent films playing in theaters, available for purchase or rental, or on a streaming platform. He also shares a classic movie from his favorites which you'll want to revisit o…

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Ep19: Turn Your Group Practice into a Lifestyle Business 26:11

1M ago26:11

26:11

Buying a group practice with owner financing can be a practical option for clinicians seeking impact without burnout. In this conversation, Dan King speaks with Michelle Zadrozny, owner and clinical director of Plumeria Counseling in Austin, Texas, about taking over an established practice, structuring a fair deal, and creating a values-driven, lif…

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From one email to a global SaaS: Sam Spencer on product-market fit, team building, and the power of process 50:06

1M ago50:06

50:06

One urgent email changed everything. When a European health agency asked for a metadata registry no one else could provide, we didn’t spin up a pitch deck—we built. That moment of raw product–market fit set Sam Spencer, CEO of Aristotle Metadata, on a decade-long journey of scaling with focus, process, and a bias for the next achievable step. We ta…

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SGEM#488: It’s Just a Minor Stroke – Should We Still Lyse?

1M ago

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Date: October 3, 2025 Reference: Doheim et al. Meta-Analysis of Randomized Controlled Trials on IV Thrombolysis in Patients With Minor Acute Ischemic Stroke. Neurology 2025 Guest Skeptic: Dr. Casey Parker is a Rural Generalist, Evidence-based medicine enthusiast and Ultrasound Nerd. This episode was recorded live, in beautiful Broome, Australia, at…

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Inside Pioneer 2025: Exploring what's next for customer experience 16:54

1M ago16:54

16:54

Intercom's Senior Director of AI Support, Ruth O’Brien, and VP of Customer Support, Declan Ivory, recap Pioneer, our summit for AI customer service leaders. They cover the announcement of Fin 3, the best-performing AI Agent capable of handling the most complex queries, our vision for a Customer Agent future, ideas on AI as a convergent force, and m…

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Ep. 177: Student Loan Negotiations, H1-B Visas, a Compact for Academic Excellence 47:49

1M ago47:49

47:49

In this episode of The Key, we're diving deep into what’s happening on Capitol Hill and inside the White House—and how it’s all affecting higher ed. Joining Sara Custer, IHE's editor in chief, is news editor Katherine Knott to unpack everything: the funding cuts hitting Minority Serving Institutions, restrictive policies upending life for internati…

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#856 Run Technique, Shin splints and calf pains 13:55

2M ago13:55

13:55

In this episode, I answer a question helping an athlete with run technique changes, shin splints and calf pains. Send questions through to TrainSmooth.comBy Train Smooth