Best Zurich North America Podcasts (2025)

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Deep expertise can help protect your business from changing risks -- with Jon Tate 9:07

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27d ago9:07

9:07

http://www.FutureOfRisk.com Future of Risk is recording live at RIMS RISKWORLD! The world is changing quickly, so are the risks that businesses face. Jon Tate, Head of Core Risk Engineering, talks about Zurich Resilience Solutions’ (ZRS) deep expertise helps customers understand and protect themselves from risk. Plus, he highlights on how ZRS makes…

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Fueling growth in Middle Markets with Stan Bernard 6:42

29d ago6:42

6:42

http://www.FutureOfRisk.com Future of Risk is recording live at RIMS RISKWORLD! Middle Market is growing! And Zurich’s capabilities align to our customer needs. Stan Bernard, Head of Industry Practices for U.S. Middle Market for Zurich North America, highlights the areas Zurich is investing in that are helping to fuel our growth.…

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How AI is transforming the insurance landscape with Paul Lavelle and Tobias Cushing 8:44

30d ago8:44

8:44

http://www.FutureOfRisk.com Future of Risk is recording live at RIMS RISKWORLD in Chicago! AI is transforming the insurance landscape. Paul Lavelle, Head of U.S. National Accounts, and Tobias Cushing, Deputy Chief Underwriting Officer, joins us to share how AI is helping Zurich's underwriting claims professionals focus on data analysis, decision ma…

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The drivers and impacts of legal system abuse with Keith Daly 11:22

1M ago11:22

11:22

http://www.FutureOfRisk.com Future of Risk is recording live at RIMS RISKWORLD! Social inflation and legal system abuse impacts everyone: the insurance industry, businesses and customers. Keith Daly, Chief Claims Officers for Zurich North America, discusses the drivers and impacts of legal system abuse. Plus, he talks about a multi-industry legal s…

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Premises Perils: Unpacking Liability & Legal Risks 25:41

2M ago25:41

25:41

In the final episode of Zurich North America's "Future of Risk" podcast miniseries on social inflation, James Beal, Executive Director at Georgians for Lawsuit Reform, and Rebecca Fozo, Claims Judicial & Legislative Affairs, at Zurich North America, delve into premises liability. They discuss the legal responsibilities of property owners to ensure …

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Plaintiffs' tactics: Fueling legal system abuse 30:47

3M ago30:47

30:47

Zurich North America's, “Future of Risk” podcast, delivers another eye-opening episode of the social inflation podcast mini-series, underscoring the need for a unified response to the escalating challenges posed by plaintiffs’ tactics and the significant impact it is having on businesses and consumers alike. Zurich North America’s, Lisa Bellino, VP…

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Social inflation: The role of claims fraud 36:32

3M ago36:32

36:32

In this eye-opening episode of the social inflation miniseries, Zurich North America’s Delpha DiGiacomo, Head of Claims Investigative Services and Lynne Grinsell, Vice President and Head of State Affairs, Government & Regulatory Relations, and Kristin Thorne, an Emmy Award-winning investigative reporter, discuss the alarming reality of claims fraud…

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Nuclear verdicts: The drivers, impacts and solutions 27:20

4M ago27:20

27:20

In this crucial discussion, guests explore the pressing issue of nuclear verdicts and the massive jury awards that can drive up costs for businesses and consumers. Join Rachelle Mortimer, Senior Director of the U.S. Chamber of Commerce Institute and Lisa Bellino, VP, Claims Judicial & Legislative Affairs, Zurich North America, as they highlight the…

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Wide implications of third-party litigation funding 31:31

4M ago31:31

31:31

Discover how outside investors impact lawsuits, while examining whether their involvement is a game changer for plaintiffs, a controversial practice or filled with unknown risks. Learn about the challenges, the impact on businesses and the financial toll on everyday consumers. Join Sherman “Tiger” Joyce, President of the American Tort Reform Associ…

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2025 Legislative outlook: Legal system abuse reform 34:16

5M ago34:16

34:16

www.futureofrisk.com Discover the staggering costs of the U.S. tort system and its impact on businesses and households. Join Deirdre Manna, Senior Vice President, Head of Government and Regulatory Relations Zurich North America and Adam Shores, Senior Vice President, State Government Relations, American Property Casualty Insurance Association, as t…

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No longer niche: Programs and Captives gain ground 27:55

7M ago27:55

27:55

www.futureofrisk.com Please note that this episode was recorded prior to Hurricanes Helene and Milton. In the final episode of the “Market in Transition” miniseries on the Future of Risk podcast, Eric Cittadino, Head of Programs at Zurich North America, and Dawn Hiestand, Head of Group Captives at Zurich North America, explore specialized insurance…

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Pumping the brakes on commercial auto risks 23:10

8M ago23:10

23:10

www.futureofrisk.com Please note that this episode was recorded prior to Hurricanes Helene and Milton. In the third episode of the “Market in Transition” miniseries, guests Toby Cushing, Technical Director of Casualty at Zurich North America, and David Strickland, Head of Casualty Risk Engineering with Zurich Resilience Solutions, discuss the risin…

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A balancing act: Property rates and weather risks 25:42

8M ago25:42

25:42

www.futureofrisk.com Please note that this episode was recorded prior to Hurricanes Helene and Milton. Recent moderation in property insurance rates, after 26 consecutive quarters of increases, coincided with increased severe convective storm activity through last spring and predictions of a hyperactive hurricane season. In the second episode of th…

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Rate moderation and risk escalation with Alex Wells 26:05

8M ago26:05

26:05

https://www.futureofrisk.com Please note that this episode was recorded prior to Hurricanes Helene and Milton. “Much like the stock market day-to-day, people are looking for signs of what's going to happen into the future and markets respond accordingly. So, a hailstorm in Texas can have an immediate impact on some carriers thinking about where tha…

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Balancing challenges for employers and employees 16:16

12M ago16:16

16:16

http://www.futureofrisk.com The final episode of the "Road to Relief: finding a path to accessible, affordable healthcare,” podcast miniseries, features Rick Holmes, President of Lakeshore Benefit Alliance, and Chris Howard, Head of Market Management for Zurich North America's Life Accident and Health. They provide insights into the primary challen…

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Healthcare solutions for an evolving workforce 22:46

1y ago22:46

22:46

www.futureofrisk.com In part-two of the podcast miniseries, “Road to Relief, finding a path to accessible, affordable healthcare,” Shane Foss, Founder and Chief Executive Officer of Hooray Health and David Fike, CEO of Cover-More Group and Head of LA&H for Zurich North America, focus on the complexities of the U.S. healthcare system and delve deep …

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Healthcare pain points: A physician's view 21:30

1y ago21:30

21:30

http://www.futureofrisk.com This is the first in our three-episode miniseries, "Road to Relief: Finding a Path to Accessible Affordable Healthcare." "Future of Risk" by Zurich North America dives deep into the challenges in the U.S. healthcare system and potential solutions to improve accessibility to quality and affordable care. Dr. Nina McIlree, …

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Versatile tenacity: Auto industry trends 28:03

1y ago28:03

28:03

www.futureofrisk.com Marie Knight, Head of Direct Markets Strategic Services with Zurich North America addresses the current trends and challenges facing auto dealers. Knight provides valuable insights into the effects on dealerships and offers optimistic projections on the ways in which today’s dealerships are leveraging innovative thinking to tac…

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Leveraging big data to mitigate risk 21:31

1y ago21:31

21:31

futureofrisk.com As a trailblazer of “big data,” insurance companies have been responsible for providing businesses with claims data insight to improve loss outcomes and to mitigate risks. Zurich North America’s Kris Shalda, Senior Vice President and Head of Claims Customer Relationship Management; and Larry Zeiner, Claims Vice President and Region…

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Top risks facing financial institutions 16:40

1y ago16:40

16:40

www.FutureOfRisk.com Financial institutions comprise a dynamic industry that faces a number of challenges today, from the current economy to new technology and more. This episode explores those challenges. Zurich North America’s Stan Bernard, Head of Financial Institutions & Professional Services, U.S. Middle Market; and Alex Muralles Head of Finan…

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The warranty role as a business strategy 12:42

1+ y ago12:42

12:42

www.futureofrisk.com Offering consumer warranties to protect products consumers use every day — like homes, appliances and electronic devices — can build customers’ confidence in both the product and the company. Warranties can also help drive customer loyalty and business profits. Patrick Heese, Vice President, Business Development Relationship Le…

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Global Risks Report: Risks and opportunities 14:13

1+ y ago14:13

14:13

www.futureofrisk.com The 19th edition of the World Economic Forum’s Global Risks Report came out in January, highlighting various emerging and longstanding risks. John Scott, Head of Sustainability Risk at Zurich Insurance Group, addresses the reigning top long-term risk of extreme weather as we continue to witness its widespread impact worldwide. …

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Today’s wholesalers face new liability risks 38:11

1+ y ago38:11

38:11

www.futureofrisk.com Industrial Revolution 4.0 has transformed the way the traditional supply chain looks today. Explore the risks and gain insights into the complex potential drawbacks associated with wholesalers entering the manufacturing space. Bill Seleznoff, Industry Practice Director for Zurich's Retail and Wholesale division, discusses the e…

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Safeguarding middle market businesses 15:24

1+ y ago15:24

15:24

wwwk.futureofrisk.com The middle market is made up of 200,000 mid-size businesses that play a vital role in the U.S. economy by generating approximately $10 trillion per year. Alex Wells, Head of U.S. Middle Market at Zurich North America, discusses the importance of protecting these businesses by meeting their insurance needs. Middle market busine…

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Claims - Insights on emerging trends 39:53

1+ y ago39:53

39:53

www.futureofrisk.com Join Keith Daly, Chief Claims Office at Zurich North America, as he delves into various aspects surrounding Claims, and the role Claims plays in reinforcing organizational security, the emerging trends in big data and unfamiliar aspects of the Claims function. Listen as Daly gives insight to the benefits and opportunities of wo…

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Cyber risk: Avoid, safeguard and mitigate 38:44

1+ y ago38:44

38:44

https://www.futureofrisk.com Cyber risk is a rapidly evolving landscape. Over the past decade, device adoption has increased six-fold and it has doubled over the past three years. Michelle Chia, Head of Professional Liability and Cyber, and David Shluger, Vice President of Cyber Risk at Zurich North America, note that many businesses are not adequa…

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International travel and risk mitigation 19:47

1+ y ago19:47

19:47

https://www.futureofrisk.com It’s time to address staying safe, staying productive and staying ahead of the potential risks as business travel has turned the corner to return to the pre-pandemic way of meeting with customers. Zurich North America’s Marty Banaszek, Head of Group Accident, and Andy Zoller, Head of International Programs, discuss the …

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Greenwashing 29:56

1+ y ago29:56

29:56

http://www.futureofrisk.com Going green sells. But companies can, intentionally or unintentionally, be called out for greenwashing. What is greenwashing? Today we’re talking to Vice President and Management Liability Product Officer for Zurich North America, Leor Kaplan, about why you should treat ESG in the same manner and with the same appreciati…

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Vulnerability within U.S. Infrastructure 23:46

2y ago23:46

23:46

www.futureofrisk.com Andrea Blair, Zurich’s Director of Business Resilience and Continuity Management Services, details critical infrastructure vulnerability and the importance of being proactive corporate citizens. Recorded: 6/29/23By Zurich North America

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Warehouse fires and the impact on businesses 16:36

2y ago16:36

16:36

www.futureofrisk.com Zurich North America’s Joffre Mishall, Head of Property, US National Accounts gives insight on the risks that come with the new warehouse trends and provides tips for proactive risk management. Recorded: 6/14/23By Zurich North America

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Claims fraud costs society billions 32:06

2y ago32:06

32:06

www.futureofrisk.com Delpha DiGiacomo, Director of Zurich Claims Investigative Services, talks about the shift in social attitude towards insurance fraud claims and the effect it has on society. Record date: June 2023By Zurich North America

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The significance of 1.5 degrees Celsius 22:23

2y ago22:23

22:23

www.futureofrisk.com The significance of 1.5°C Climate change is in the news just about every day now, but if you're not up to speed on the latest climate science and want to know where we're headed as a planet, a good place to start would be the Intergovernmental Panel on Climate Change (IPCC)'s 6th Assessment Report, which was published in March …

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Business imperatives: ESG and sustainability captives 23:56

2y ago23:56

23:56

www.futureofrisk.com The definition of sustainability is fuzzy and inconsistent. For some people, it's synonymous with climate change and for others, it has a broader meaning. In this episode, we explore sustainability and what it means for a profit-driven businesses to make a commitment to it. Is sustainability just a buzz word or is it a business…

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2023 RIMS RiskWorld Recap 13:31

2y ago13:31

13:31

furuteofrisk.com This year’s RIMS RiskWorld was in Atlanta, Georgia. We recap the wide-ranging and important topics covered by Zurich speakers. Prepare to play a pivotal role in how consumers receive goods by understanding your warehouse and logistics pipeline Andrea Blair, Director of Business Resilience Building a defense in the court of public o…

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Apprenticeships 33:32

2y ago33:32

33:32

www.FutureOfRisk.com When a lot of people in the U.S. hear the word apprentice, they tend to think about trade skills like electrical or automotive work. But apprenticeships are growing in financial services or insurance, fields where finding new applicants can be challenging. While apprenticeships are new in the U.S., they are a common job path in…

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Preparing your business for an earthquake 26:47

2y ago26:47

26:47

www.futureofrisk.com Earthquakes are some of the most disruptive natural phenomenon we face due to both their unpredictability and their potential for wide scale damage and injury. The recent events in Turkey and Syria dominated headlines, so we thought it was a good time to talk with Jimmy Durkin, the natural hazard specialist for the US represent…

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What's top of mind for risk professionals? 30:47

2y ago30:47

30:47

https://www.futureofrisk.com/ RIMS Riskworld, the annual gathering of risk and insurance professionals and business leaders returns April 30th in Atlanta. The 2023 event features the largest exhibition dedicated to risk management in the world, as well as a four day conference with more than 300 speakers presenting on a wide range of risk managemen…

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Cyber Risk Trends 33:37

2y ago33:37

33:37

https://www.futureofrisk.com/ 70% of global companies have experienced some form of ransomware attach through 2022. And 60% of small businesses in the U.S. have gone out of business 6 months after being impacted by a cyber event. Cyber resilience is more important than ever. Michelle Chia, Zurich North America's Head of Professional Liability and C…

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Women in Construction Week 2023 21:41

2y ago21:41

21:41

https://www.futureofrisk.com/ March 5th marks the start of the 25th annual Women in Construction week. A week long celebration of women in the construction industry. There's a lot to celebrate this year as the share of women in construction has hit a record high. Our guests discuss what's changed in construction, what their career path looked like,…

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WEF’s The Global Risks Report 2023 18:56

2+ y ago18:56

18:56

https://www.zurichna.com/knowledge/topics/global-risks-report This January, the World Economic Forum released its 2023 Global Risks Report. The 18th annual report highlights the challenges of addressing immediate and long-term risks. For example, the number one risk in the next two years was identified as cost of living crisis, whereas the top risk…

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Top Challenges Facing Auto Dealers 28:12

2+ y ago28:12

28:12

https://www.zurichna.com/industries/auto Cars have been in American news headlines for the last couple years with supply chain disruptions, chip and inventory shortages, and the increase in theft. In this episode, we talk about the recent National Auto Dealers Association (NADA) convention in Dallas and the top challenges facing dealers. Guest: Vin…

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Is Excess & Surplus Right For Your Business? 29:35

2+ y ago29:35

29:35

www.futureofrisk.com Excess and Surplus (E&S) Lines insurance is an important and growing segment of U.S. insurance industry. While standard lines carriers or retails agents can cover many business needs, E&S can provide cover for new products, new business innovation or higher risk policies. Christopher Lewis, Head of Excess and Surplus Lines at Z…

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Workers' Comp: How to control costs and keep workers working 18:22

2+ y ago18:22

18:22

www.futureofrisk.com Workers' compensation insurance is the sixth largest line of insurance in the United States. But what is workers' comp? How does it work? And what are the challenges that companies face to control costs and keep workers working? Featuring Mauro Garcia, Technical Director and Head of Workers' Compensation Underwriting for Zurich…

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14. Zurich North America’s Terryn on limits, commercial lines and growing beyond large accounts 27:30

2+ y ago27:30

27:30

In the 14th episode of Unreserved, Zurich North America CEO Kristof Terryn sits down with Inside P&C’s editor-at-large, Adam McNestrie. The executive stressed that his firm would not change tactics on deployed limits in the national accounts space as it seeks to manage volatility across the business. Terryn also outlined the company’s ambitions to …

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Crop Insurance 22:04

2+ y ago22:04

22:04

www.futureofrisk.com Do you eat? If so, you should be interested in what crop insurance is and how it impacts American farmers. We also discuss the upcoming Farm Bill. Today's guests are Jason Meador, head of RCIS for Zurich North America, and Zurich's Director of Crop Insurance within the Government and Industry Affairs Group, Jeff Sands. RCIS is …

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Current Trends in Captive Insurance with Adriana Scherzinger 14:55

2+ y ago14:55

14:55

www.futureofrisk.com What is captive insurance? And should your company take advantage of a captive program? Adriana Scherzinger, Head of Captive Sales and Execution at Zurich North America, discusses these questions as well highlighting the latest trends in this space.By Zurich North America

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Citywide Resilience and Sustainability with Houston's CRSO Priya Zachariah 27:53

2+ y ago27:53

27:53

https://futureofrisk.com/ Houston is the 4th most populous city in the U.S. and no stranger when it comes to severe weather risks. Houston’s Chief Resilience and Sustainability Officer Priya Zachariah joins the podcast to talk about leading the citywide resilience and sustainability efforts to help Houston prepare for, withstand, and bounce back fr…

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How to protect your business from rising car thefts 21:48

2+ y ago21:48

21:48

http://www.futureofrisk.com/ Recent statistics around car thefts are sobering. What can auto dealers, rental companies and other businesses with fleets do to combat the rising thefts? Daryl Allegree, Account Executive with Zurich’s Programs & Direct Markets, and Mark Mikesell, Senior Customer Service Executive in Zurich’s Claims Department discuss …

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5 EPL claim trends 26:48

2+ y ago26:48

26:48

http://futureofrisk.com/ EPL, or Employment Practice Liability, impact businesses of all sizes. Claudine English, Zurich Employment Practices Liability, Crime and Fidelity Product Officer discusses the 5 litigation trends that companies need to be aware of. Plus, she highlights some practices that can help manage and minimize your businesses risks.…

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Is work going to the dogs? 18:36

3y ago18:36

18:36

http://www.futureofrisk.com From decreased stress levels to improved morale, there are plenty of reasons to love having a furry friend at your side during the workday. In this episode of Future of Risk, Paul Noffke, Head of Business Services for Zurich North America, talks about brining pups to the office and Zurich North America's pilot program fo…