In this episode of AI Chronicles, Hunter Zhao interviews Fabio Sacoman, Vice President of Learning and Development at Expedia Group, about the integration of AI within the company. Fabio shares his personal journey and motivation for embracing AI, describing it as a powerful co-worker that enhances productivity and strategic thinking. The conversation explores the balance between building in-house AI solutions and leveraging third-party technologies, as well as upcoming AI initiatives aimed at improving customer experiences and internal operations. The episode emphasizes the importance of empowering employees to experiment with AI to drive innovation and efficiency.

Links:

Expedia: expediagroup.com

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Key Moments:

Takeaways

• AI is viewed as a powerful co-worker rather than just a tool.
• Fabio's motivation for joining Expedia is to create meaningful travel experiences.
• AI can help free up time for more strategic thinking and decision-making.
• Expedia encourages all employees to experiment with AI technologies.
• The company balances building in-house solutions with using third-party AI products.
• AI initiatives focus on enhancing customer experiences and internal productivity.
• Learning and development are key areas where AI can drive significant improvements.
• AI enables faster and better learning opportunities for employees.
• The future of AI at Expedia includes creating seamless experiences for travelers.
• Empowering employees to use AI is crucial for driving innovation.