HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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A Service Blueprint is a is a diagram that shows how a service really works in detail. It connects the customers experience with the people and activities that help deliver that service.
In this version of the podcast, coach Simon Gough explains how to use Service Blueprints and why it makes Design Thinking even more powerful.
22 episodes