It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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We all know AI is a challenge that most of us look at with fear and trepidation. Mike Wright, co-writer of The 14 Behaviors Driving Successful Digital Transformation in the Age of Gen AI, joins Emmet Oliver to look at some behaviors that might help us succeed.
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