Manage episode 519031608 series 2921256
In this archive episode, we dive into the power of social proof and why trust building is essential for e-commerce success.
Dan Vaneker, CEO and founder of trustprofile.com, shares his insights on how web shops can enhance trustworthiness through customer reviews and trust pages.
He explains why customers rely on reviews before buying, how small shops can compete with giants like Amazon by focusing on trust, and the best strategies for collecting, aggregating, and responding to all types of customer feedback.
Topics discussed in this episode:
- Why 75% of consumers check reviews before buying.
- How consistency in shop address data builds customer trust.
- How to get started by claiming and improving your trust profile.
- Why you should first invite existing customers for a review boost.
- How product reviews are crucial for Google Shopping and informed decisions.
Links & Resources
Website: https://www.trustprofile.com/
Shopify App: https://www.trustprofile.com/topic/integrations/shopify-integration/
Shopify App Store: https://apps.shopify.com/trustprofile
LinkedIn: https://www.linkedin.com/in/dvaneker/
LinkedIn: https://www.linkedin.com/company/trustprofile/
Facebook: https://www.facebook.com/trustprofile/
Get access to more free resources by visiting the show notes at https://tinyurl.com/3vj9ffzc
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482 episodes