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The “Cognitive Load” Test: Is Your Website Confusing People?

Every second of confusion on your site is a lost sale.
Why? Cognitive load—the mental effort it takes to figure out what you do.

If your website makes people think too hard, they bounce.

Want a fast clarity check?
Ask a stranger to visit your homepage for 10 seconds. Then ask:
👉 “What do you think this business offers?”

If they hesitate or guess wrong, it’s time to simplify:

  • Fewer words.
  • One strong CTA.
  • Crystal-clear message.

Marketing isn’t just what you say.
It’s how easily they get it.

Send us a text

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288 episodes