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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Recently, we hit 100 episodes of Flip the Switch. In this bonus edition, David Millay and Katie Rudy issue superlative awards to their favorite takeaways and break down the trends, experiments, and leadership lessons that have influenced their work with EngageMint.
*We’re a little off on some numbers in the episode but we have them all linked here*
Most Fun:
Jesse Cole - Ep. 14 Fans First | Ep. 44 A Culture of Experimentation
Rachel Jacobson - Ep. 65 High Speed, High Tech and High Growth
Taught Us the Most:
Peter Sorckoff - Ep. 82 Studying the Subconscious and Emotions of Fandom
Nick Lawson - Ep. 17 Sponsorship that Engages, not Distracts
Most Nervous to Record:
Scott O’Neil - Ep. 88 Being Present, Authentic and Intentional
Quint Studer - Ep. 34 From Patient Experience to Fan Experience
Jared Spataro - Ep. 38 Modern Work and Digital Experiences
Lee Cockerell - Ep. 55 Leadership Lessons from a Disney Legend
Most Personal Episodes:
Mike Millay - Ep. 30 The Business Behind ESPN Wide World of Sports Part One | Ep. 31 Part Two
Rob Temple and Rick Jones - Ep. 59 Finding the Right Sponsorships for YOUR Fans
Most Underrated Episode (seriously, listen to this one!)
Steph Smith - Ep. 50 Designing Effective Remote Work Teams
Single Frameworks That Impacted Us the Most:
Think of Stadiums Like “Town Halls” - Nick Sautner Ep. 72 Enhancing Stadium Experiences Beyond Game Day
Connect with Host, David Millay:
Connect w/ David Millay on LINKEDIN: https://www.linkedin.com/in/davidmillay/
Follow David on INSTAGRAM: https://www.instagram.com/david.millay/
Follow David Millay on TWITTER: https://twitter.com/DavidMillay
139 episodes
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