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Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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Content provided by Leonard J. Samborowski, Len Samborowski, MBA Associate Professor, and Nichols College. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Leonard J. Samborowski, Len Samborowski, MBA Associate Professor, and Nichols College or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Richard Blank, President of Costa Rica's Call Center provides a fast, fun, and furious master class on the science and secrets behind telemarketing sales.
Along the way we discuss – the power of bilingual skills (11:50), First Impressions (14:00), training telemarketers (20:00), pinball metaphors (27:00), INXS (31:45), positive escalation (38:30), Phonetic Micro Expressions (39:00), the Buffer Boomerang Technique (43:35), and Right Butt, Wrong Seat (51:00).
Special challenge – count the culture references sprinkled throughout this pod, from Helen Keller to Bo Derek, Napoleon Dynamite to Eddie George.
Checkout Richard Blank's YouTube video featuring Garry Gary Beers (INXS) @ Costa Rica's Call Center.
This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 3-scholarship goal for 2025. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248.
Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.
191 episodes
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