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In this episode, we’re joined by Justin Deknatel, Senior Vice President of Property Management at Warrington PCI Management — one of Western Canada’s most respected property management and real estate service companies.
With over 17 million square feet of office, retail, industrial, and residential assets under management, Warrington PCI has spent more than 30 years focused on one thing:
Managing Properties to Maximize Results.
Headquartered in Vancouver with operations across Vancouver Island, WPM continues to set the standard for operational excellence, tenant experience, and long-term asset value.
Justin brings more than 25 years of senior leadership experience across REITs, developers, and national platforms — and in this episode, he shares what truly defines outstanding property management.
Justin dives into:
✅ What “award-winning property management” really looks like
✅ The difference between reactive and proactive operations
✅ Why attention to detail and pride of ownership matter more than ever
✅ How calmness under pressure separates good property managers from exceptional ones
✅ The importance of continuous improvement and operational fundamentals
“Every day, a little better. Proactive management, not reactive. That’s what keeps buildings running at their best.” — Justin Deknatel
Whether you're in property management, commercial real estate, operations, or leadership, this episode delivers insights you can apply immediately — from mindset to management to operational strategy.
💡 Sponsored by Picture Perfect Cleaning
This episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company serving Calgary and Edmonton.
From Class A office towers to retail centres, daycares, and medical facilities, PPC is committed to delivering consistent quality, responsive communication, and a “wow” customer experience.
Exceptional spaces start with exceptional people.
👉 Dive deeper into leadership insights with our latest article:
8 Common Themes in Property Management Leadership
Discover the patterns, values, and strategies shared by top commercial real estate leaders across Canada — pulled directly from our conversations on Mastering Property Management. Pictureperfectcleaning8 Common Themes in Property Management Leadership | Insights from 40+ Experts
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