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The show that helps you maximize your wealth by turning complex financial situations into actionable advice. On Your Money. Your Mission., we answer the questions you’ve been asking about -- financial planning, investing, retirement and everything in between. Whether you’re navigating the complexities of the market or looking for the best ways to save or spend your money, tune in to hear from experienced financial advisors with JFG. Walk away from each episode with savvy tips and financial t ...
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Productivity Pulse Episode 1
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
We dig into why efficiency swings across sites, how that volatility hurts peak service, and what workload models can do to stabilise performance. We also show how role drift reduces leadership time and how structured interviews add a 360 view that turns data into action.
• Variable efficiency index and why it matters
• Removing slack and the risks at peak
• Tactical fixes for rotas, breaks and coverage
• Building a robust workload model linked to WFM
• Reallocating budget to balance the estate
• Role studies revealing leadership time drift
• Restating manager expectations and blockers
• Structured interviews adding qualitative insight
• Turning insights into consistent employee and customer experience
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Find us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
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Chapters
1. Productivity Pulse Episode 1 (00:00:00)
2. New Monthly Format And Guests (00:00:09)
3. Why Share Cross-Client Trends Now (00:01:15)
4. Defining The Efficiency Index (00:02:44)
5. Risks Of Tight Operations At Peak (00:05:08)
6. Fixing Mismatch: Peaks, Rotas, Models (00:07:15)
7. Reallocating Budget For Balance (00:09:22)
8. Manager Time Drift And Variability (00:11:17)
9. Employee And Customer Consistency (00:13:19)
10. Interviews Add A 360 View (00:14:41)
11. Turning Insights Into Action (00:16:22)
12. Wrap-Up And What Comes Next (00:18:28)
301 episodes
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