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Decoder is a show from The Verge about big ideas — and other problems. Verge editor-in-chief Nilay Patel talks to a diverse cast of innovators and policymakers at the frontiers of business and technology to reveal how they’re navigating an ever-changing landscape, what keeps them up at night, and what it all means for our shared future.
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🎧Episode Summary
In this episode, Student Housing Insight Ambassador Cody Hardy sits down with Tim Baldwin, attorney and owner of Property Management Law Solutions, for a deep dive into how landlord–tenant law has evolved in today’s post-COVID, AI-driven world. They unpack the foundational mistakes operators often make, the rise of tenant attorneys and class-action exposure, how AI is arming residents with new tools, and why having a trusted legal partner is no longer optional — it's a proactive risk-management strategy. Whether you're managing a single community or overseeing a national portfolio, this conversation reframes how to think about efficiency, documentation, compliance, and long-term protection for your assets and your team.
⏱️Timestamps
00:02:21 – Introduction to today’s topic and why operators need this conversation
00:04:38 – Cody introduces guest Tim Baldwin
00:08:28 – Common foundational mistakes in property management
00:11:04 – COVID, AI, and the rise of tenant attorneys
00:15:05 – How the industry has changed since 2020
00:20:25 – Why “doing it the right way” is actually more efficient
00:24:42 – PM Law Solutions’ online eviction platform
00:27:10 – How Tim’s team is structured to support multiple properties
00:29:16 – Misconceptions about cost and “I’ve always done it this way”
00:31:54 – How the industry has shifted: ESAs, accommodations, regulations
00:36:03 – No such thing as a dumb question — why clarity protects you
00:38:07 – How to connect with Tim Baldwin
00:38:34 – Wes’s closing takeaways & upcoming content preview
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🔗Mentioned Resources & Links
Student Housing Insight:
https://www.studenthousinginsight.com/
ShopTalk.Info: https://www.shoptalk.info/
Cody Hardy’s LinkedIn Page:
https://www.linkedin.com/in/cody-hardy-cam-797100189/
Property Management Law Solutions, PLLC:
Student Housing Mattress:
100 episodes
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