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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Customer Service Transformation Through AI: Automate Support Without Losing the Human Touch
TechPulse: AI & Technology for Small Business Owners | PulsePoint Media Atelier
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Content provided by Nury Torres Dumani and PulsePoint Media Atelier. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nury Torres Dumani and PulsePoint Media Atelier or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Want to provide 24/7 customer support without hiring a full team? This episode explores how AI is revolutionizing customer service for small businesses. Host Nury Torres Dumani shares how PulsePoint Media Atelier transformed their client communication using AI-powered systems that handle routine inquiries while preserving the personal touch that builds lasting relationships.
Discover how to implement chatbots that actually help customers, use AI to analyze feedback patterns, and create automated email sequences that feel genuinely personal. Plus, get a step-by-step guide to setting up an AI-powered FAQ system using Zendesk Guide that works around the clock.
Perfect for service-based businesses, appointment-based companies, and any entrepreneur looking to scale customer support efficiently.
Duration: 15 minutes
Language: English with Spanish segments
Category: Business, Customer Service, Technology, Automation
6 episodes
