Leading thinkers discuss the ideas shaping our lives – looking back at the news and making links between past and present. Broadcast as Free Thinking, Fridays at 9pm on BBC Radio 4. Presented by Matthew Sweet, Shahidha Bari and Anne McElvoy.
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In 1999, a NASA mission to Mars failed ... not from a technical glitch, but because people weren't talking to each other. Psychology professor Tessa West explores how assumptions, overlooked details and "hidden languages" can quietly sabotage even the smartest teams — and explores the small shifts in communication that can make a big difference in how information lands.
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