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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Alyona studied Natural Language Processing before most of us had heard of AI. To start her company she looked for a problem worth solving & found the need for customer feedback analysis. Thematic is an AI-powered platform that transforms feedback into actionable insights. Alyona talks about how she built an initial product, talked to the market to find a fit, persuaded her husband Nathan Holmberg to join her, and the difference that YCombinator made for them.
100 episodes
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