Artwork
iconShare
 
Manage episode 518731869 series 2954900
Content provided by Chad Jones and Cody Phillips, Chad Jones, and Cody Phillips. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chad Jones and Cody Phillips, Chad Jones, and Cody Phillips or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

The Goods is a new series that delivers wisdom for personal and professional growth. In today's episode, Michael unpacks how a lost stuffed animal and a few creative frontline employees turned a simple customer problem into a story of unforgettable trust. Learn why empowering people at the edge, celebrating thoughtful details, and protecting discretionary effort can quietly define your culture and brand.

Enjoy Episode 44 of The Goods. #BeNEXT

  continue reading

364 episodes