In this episode of The Pool Guy Podcast Show, I share how to spot and avoid bad customers. From late payers to micromanagers and unrealistic pool owners, I’ll walk you through the red flags I’ve learned to recognize over the years. I’ll also give you my strategies for setting expectations, protecting yourself with agreements, and knowing when it’s time to walk away. Not every account is worth keeping — and sometimes saying no is the smartest business move you can make.

Send us a text

Support the Pool Guy Podcast Show Sponsors!
HASA
https://bit.ly/HASA
The Bottom Feeder. Save $100 with Code: DVB100
https://store.thebottomfeeder.com/

Try Skimmer FREE for 30 days:
https://getskimmer.com/poolguy

Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching: https://bit.ly/40wFE6y

Support the show

Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/

UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching Group

Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.

Premium is $64 per month per member (additional $40 for employees and ICs)

$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching

Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits

[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]

$50,000 in HazMat Coverage - clean up on-site or over-the-road

Acid Wash Coverage - Full Limits