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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Coupang’s Profit Surge and China’s New Retail Powerhouse: APAC Trends with Ryf Quail & Low Ngai Yuen
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Coupang is finally profitable. China’s KKR Group is redefining offline lifestyle retail. APAC’s consumer landscape is shifting fast.
In this Five Things Friday — APAC Edition, Ryf Quail and Low Ngai Yuen unpack:
• Coupang’s record revenue and margin transformation
• Logistics innovations powering same-day delivery
• How Rocket WOW locks in customer loyalty
• China’s KKR Group and its explosive offline store growth
• The rise of Gen Z lifestyle mega-brands
• What global retailers must understand about Asia’s momentum
A essential briefing for leaders in retail, eCommerce, CX, marketplaces, supply chain, and omnichannel strategy.
170 episodes
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