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Content provided by Heather Holst-Knudsen, CEO, H2K Labs, Heather Holst-Knudsen, CEO, and H2K Labs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Heather Holst-Knudsen, CEO, H2K Labs, Heather Holst-Knudsen, CEO, and H2K Labs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Everyone is talking about RevOps, revenue intelligence, making more revenue happen with less, gaining pricing power, and data-driven sales empowerment. This requires organizational alignment, pipeline, process & product standardization, and culture change. And, of course, a single source of revenue truth data strategy.
Guest Speakers:

  • Denise Medved, Chief Commercial Officer of Informa Markets, North America
  • Matt York, CEO, The Channel Company (CRO of Foundry at the time of the recording)

Key Topics Discussed:

  1. The importance of data-driven selling in B2B organizations
    • 60% of B2B sales organizations will transition to data-driven selling by 2025
    • Data-driven organizations are more profitable, attractive to investors, and have better customer health
  2. Revenue as a business process
    • Four components of the revenue framework: a. Revenue operating plan b. Aligning revenue-critical roles c. Aligning KPIs and outcomes d. Standardization
  3. Revenue Kaizen: Continuous improvement in revenue operations
    • The importance of starting small and scaling
    • Identifying who can adapt to changes and who may resist
  4. Aligning revenue-critical roles
    • Connecting marketing, sales, customer success, and product teams
    • Creating a customer-centric approach
  5. KPIs and outcomes for revenue-critical roles
    • Importance of connecting all roles to revenue targets
    • Using data to track and optimize performance
  6. Standardization in revenue operations
    • Importance of standardizing data, processes, and products
    • Enabling better comparison and decision-making across the organization
  7. Operating principles for revenue excellence
    • Leadership commitment
    • Data-driven decision making
    • Customer obsession
    • Forecasting as a core competency
  8. Building revenue capabilities
    • Introducing the Revenue Capabilities Wheel
    • Emphasizing data fluency across the organization
  9. The importance of high-quality revenue
    • Focus on retaining and growing existing customer base
    • Preparing for future challenges and opportunities

Key Takeaways:

  • Data-driven selling is crucial for modern B2B organizations
  • Revenue excellence requires a holistic approach, involving all departments
  • Standardization and data fluency are fundame

About Heather Holst-Knudsen

Heather Holst-Knudsen is the founder and CEO of H2K Labs and Revenue Room™ Connect. She is a seasoned executive with extensive experience in digital transformation, data, and revenue growth. She is a recognized leader and operator in media, marketplaces, events, and adjacent technologies. Heather has a proven track record of leading organizations to achieve customer-centric innovation, revenue growth, and enterprise value creation. As a thought leader, Heather shares her insights on multisided business models under The Revenue Room™. Connect with Heather on LinkedIn.

About Revenue Room™ CXO

Revenue Room™ CXO is a private executive community for CEOs and revenue-critical C-Suite leaders who are shaping the future of growth in the data and AI economy. Through curated peer discussions, benchmarking sessions, and strategy sprints, members tackle real-time challenges in revenue transformation, customer intelligence, and business model innovation. This is not another networking group — it’s a confidential forum for leaders ready to accelerate enterprise value in 2025 and beyond.

Learn more or apply for membership at info.h2klabs.com/apply-cxo

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35 episodes