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Hook in Body:
Chris and Greg met at Accenture and were implementing call center solutions at the nations largest banks, their friendship has been over 30 years and we are excited to share the journey that Greg has taken to this point.

Summary:
Greg, CEO of Timbers Resorts, shares how he went from Corporate Consultant to Real Estate Business Owner life of ownership, service, and decisive leadership. Luxury fractional ownership vs. timeshare, resilience after hurricanes, and how we leveraged a position within the company to be able to move into an ownership position as the previous owner looked to retire.

💡 GOLD NUGGETS (Key Moments)
• Surviving the consulting grind and owning outcomes
• Why the 2006–2007 thesis said do not develop
• Service as strategy in luxury real estate development and operation
• Timeshare vs. fractional ownership with deeded interests
• Referrals as a growth engine and cost of acquisition

• Italy and Hawaii builds, permits, and GC replacement
• Buying the company while honoring legacy
• Practical on risk, and decisive leadership

🔗 Guest Links
• Website: TimbersResorts.com

https://www.linkedin.com/in/gregory-spencer-1630044/
• LinkedIn: “All you have to do is drop Chris Lalomia”

🌍 Follow The Small Business Safari
• Instagram | @smallbusinesssafaripodcast
• LinkedIn | Chris Lalomia
• Website | chrislalomia.com

From the Zoo to Wild is a book for entrepreneurs passionate about home services, looking to move away from corporate jobs. Chris Lalomia, a former executive, shares his path, discoveries, and tools to succeed as a small business owner in home improvement retail. The book provides the mindset, habits, leadership style, and customer-oriented processes necessary to succeed as a small business owner in home services.

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Chapters

1. Cold Open: Call Center Meltdown (00:00:00)

2. Show Welcome And Host Banter (00:01:34)

3. How Chris And Greg Met (00:04:09)

4. The NationsBank Call Flood Story (00:05:25)

5. Lessons From Consulting Grind (00:08:20)

6. MBA, Thesis, And Dodging 2008 (00:09:48)

7. Why Service Matters In Luxury Real Estate (00:12:06)

8. What Timbers Resorts Builds (00:15:33)

9. Timeshare vs Fractional Ownership (00:17:09)

10. Referral Flywheel And Marketing (00:21:09)

11. Captiva: Hurricane Ian Aftermath (00:23:18)

12. Rebuilding, Resilience, And Zoning Fights (00:27:01)

13. Building In Italy: Tuscany Playbook (00:31:00)

14. Hawaii: Endangered Species And GC Swap (00:34:10)

15. Buying The Company And Leading (00:37:19)

16. Cancer Diagnosis, Recovery, And Resolve (00:41:05)

17. Future Markets And Parting Advice (00:45:15)

18. Closing Message (01:00:24)

255 episodes