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Manage episode 486402397 series 126597
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The patient experience in medicine sucks. Alan, having recently endured a couple of medical horror stories himself, passionately advocates for a different approach in dentistry. He urges dentists to focus on enhancing the patient experience through empathy and clear communication, noting that even simple texts can make a significant difference. Furthermore, Alan emphasizes the importance of transparent financial discussions, believing these efforts can make dental practices shine and foster genuine patient trust.

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