Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by The Not an MSP Show. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Not an MSP Show or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Episode 36: Ways To Reduce Customer Support Costs

57:29
 
Share
 

Manage episode 348497429 series 3013105
Content provided by The Not an MSP Show. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Not an MSP Show or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

The finest customer experience does not require extravagant spending.

Over time, a lack of cost-effectiveness can stunt the expansion of your MSP, or worse, put you out of business all together.

Cutting costs does not imply sacrificing quality.

It is the sweet spot where you can deliver a better experience without reducing resources by increasing the efficiency of the already available resources.

How can client support costs be decreased without sacrificing a high level of service?

Join us on this week's show as we share some practical and creative ways to turn your Help Desk into the unique differentiator for your MSP.

πŸ”₯ Subscribe to the Channel: https://www.youtube.com/channel/UCDclJZPTxEgGw6DHXff0HqA?sub_confirmation=1

Richard's Stuff:

βœ… Rent Richards Brain: https://www.tubblog.co.uk/rrb/

βœ… Richard's Blog: https://www.tubblog.co.uk/blog/

βœ… Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff:

βœ… Coaching & Mentoring: https://notabusinesscoach.com/

βœ… Personal Youtube: https://youtube.com/petematheson

βœ… Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff:

βœ… Cloud Nexus: https://cloudnexus.co.uk

βœ… Youtube: https://YouTube.com/cloudnexus

βœ… LinkedIn: https://LinkedIn.com/in/scottriley76

Andrew's Stuff:

βœ… Coaching & Mentoring: https://www.orangenomad.com/

βœ… Orange Nomad Youtube: https://www.youtube.com/OrangeNomad

βœ… LinkedIn: https://www.orangenomad.com

  continue reading

47 episodes

Artwork
iconShare
 
Manage episode 348497429 series 3013105
Content provided by The Not an MSP Show. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Not an MSP Show or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

The finest customer experience does not require extravagant spending.

Over time, a lack of cost-effectiveness can stunt the expansion of your MSP, or worse, put you out of business all together.

Cutting costs does not imply sacrificing quality.

It is the sweet spot where you can deliver a better experience without reducing resources by increasing the efficiency of the already available resources.

How can client support costs be decreased without sacrificing a high level of service?

Join us on this week's show as we share some practical and creative ways to turn your Help Desk into the unique differentiator for your MSP.

πŸ”₯ Subscribe to the Channel: https://www.youtube.com/channel/UCDclJZPTxEgGw6DHXff0HqA?sub_confirmation=1

Richard's Stuff:

βœ… Rent Richards Brain: https://www.tubblog.co.uk/rrb/

βœ… Richard's Blog: https://www.tubblog.co.uk/blog/

βœ… Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff:

βœ… Coaching & Mentoring: https://notabusinesscoach.com/

βœ… Personal Youtube: https://youtube.com/petematheson

βœ… Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff:

βœ… Cloud Nexus: https://cloudnexus.co.uk

βœ… Youtube: https://YouTube.com/cloudnexus

βœ… LinkedIn: https://LinkedIn.com/in/scottriley76

Andrew's Stuff:

βœ… Coaching & Mentoring: https://www.orangenomad.com/

βœ… Orange Nomad Youtube: https://www.youtube.com/OrangeNomad

βœ… LinkedIn: https://www.orangenomad.com

  continue reading

47 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Listen to this show while you explore
Play