Is task management the digital "Open Line"?

Guest speaker: Carol Mackenzie from TUI Group

In this episode you'll gain a deeper insight into how digital task management supports globally working organisation like the TUI Group. The interview with Carol Mackenzie also highlights the advantages and changes digital task management during the last years of the pandemic. Furthermore, the example of Hurricane Irma is used to illustrate the agility and abilities digital task management offers.

2:16 From your crisis management experience, what are the key insights into practical use of task management for an organization when managing an emergency event or a data crisis event?

5:15 Over the past couple of years their have been some incidents that maybe raised the profile within TUI to bring together your teams. How was that handled during covid and with people working remote?

6:56 Can you recite any examples of where task management proofs to be crucial in certain situations?

9:40 Do you think there is a secret formula to ensure employees have a clear overview of crisis and can you provide a good example of it?

13:30 What have you learned by working in your profession that you may have adopted as a standard working practice or perhaps which you even use in your personal life?