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Courageous conversations are the difference between tension and trust in your practice. In today’s episode, Katherine Eitel Belt, CEO of LionSpeak, shares her framework for establishing clear expectations, empowering employees, and building trust through effective communication — all while retaining your top employees.

With her actionable strategies and tips, you’ll be able to maintain high standards, strengthen relationships with your team, and address conflicts with confidence. If you’re dealing with tardiness or performance issues in your practice, tune in to learn how to master courageous conversations and become a better leader!

Topics discussed in this episode:

  • What are courageous conversations?
  • Coaching versus courageous conversations
  • How courageous conversations transform a workplace
  • The ARCH framework for courageous conversations
  • Effective conflict resolution strategies
  • The importance of feedback

Learn more about Katherine Eitel Belt and LionSpeak:
https://www.lionspeak.net/
Download your free guides on Courageous Conversation!
https://www.lionspeak.net/courageous/

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Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

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Chapters

1. High Standards Create Strong Teams with Katherine Eitel Belt (00:00:00)

2. Courageous Conversations in the Workplace (00:01:05)

3. Effective Communication in the Workplace (00:08:21)

4. Conflict Resolution Framework for Workplace (00:19:51)

5. Navigating Leadership and Communication Challenges (00:29:33)

6. Improving Workplace Communication Skills (00:41:42)

634 episodes