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How To Seal The Deal And Close The Last Mile With Patients with Jessica Walker, Founder and CEO of Care Sherpa
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This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com
Understanding consumer behavior and creating a high-quality patient experience is critical for healthcare providers seeking to maximize revenue and minimize patient leakage.
In this episode, Jessica Walker, Founder and CEO of Care Sherpa, discusses the critical "last mile" in healthcare marketing, where many patients fail to follow through with treatments. She highlights that 81% of healthcare consumers don’t proceed with intended procedures, with 52% dropping off even after the first visit. Care Sherpa specializes in high-margin, high-consumer-choice services, helping patients navigate financial concerns and build trust in their providers. Jessica emphasizes the importance of combining human connection with technology, such as CRMs, to track leads, prevent revenue loss, and ensure seamless data integration across systems.
Tune in and learn how to optimize your patient experience and plug those revenue leaks!
Resources:
- Connect and follow Jessica Walker on LinkedIn.
- Learn more about Care Sherpa on their LinkedIn and website.
Fast Track Your Business Growth:
Outcomes Rocket is a full-service marketing agency focused on helping healthcare organizations like yours maximize your impact and accelerate growth. Learn more at outcomesrocket.com
2055 episodes
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on May 28, 2025 15:32 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 476402231 series 2893730
This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com
Understanding consumer behavior and creating a high-quality patient experience is critical for healthcare providers seeking to maximize revenue and minimize patient leakage.
In this episode, Jessica Walker, Founder and CEO of Care Sherpa, discusses the critical "last mile" in healthcare marketing, where many patients fail to follow through with treatments. She highlights that 81% of healthcare consumers don’t proceed with intended procedures, with 52% dropping off even after the first visit. Care Sherpa specializes in high-margin, high-consumer-choice services, helping patients navigate financial concerns and build trust in their providers. Jessica emphasizes the importance of combining human connection with technology, such as CRMs, to track leads, prevent revenue loss, and ensure seamless data integration across systems.
Tune in and learn how to optimize your patient experience and plug those revenue leaks!
Resources:
- Connect and follow Jessica Walker on LinkedIn.
- Learn more about Care Sherpa on their LinkedIn and website.
Fast Track Your Business Growth:
Outcomes Rocket is a full-service marketing agency focused on helping healthcare organizations like yours maximize your impact and accelerate growth. Learn more at outcomesrocket.com
2055 episodes
All episodes
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