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Joe Higgins is a highly regarded public speaker, an experienced business consultant, and a former high level executive. Joe's messages can inspire individuals or entire organizations to embark upon their very own Quest 4 Quality. Joe Higgins and Tim Edwards (founder of The InBound Podcasting Network) discuss The American Economy, Leadership, Customer Service, and Building Healthy Teams.
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18 The Value of High Performing Cultures Within an Organization
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Keynote speaker and former executive with the Whirlpool Corporation, Joe Higgins, gives us a small sample of the presentation he has prepared for his third appearance at BrandSource's The Summit Convention in Orlando, Florida in March of 2017. The title of this Podcast is The Value of High Performing Cultures Within an Organization. Culture is the …
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Recently we have heard a lot of talk that our country is, and has been, in decline. Joe provides us with some statistics that will remind us why this country is, and always has, been great with his new presentation called, America - We the People.
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There can be no doubt that one of the drivers of a great business is how often and effectively it drives high levels of customer service. I have spent more than four decades visiting and working with customers across America and during that time I have experienced just about everything as it relates to delivering a quality experience for your consu…
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15 Building Healthy Teams - Protein - What Kind and How Much?
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Back in the early 1920’s in America, researchers concluded that rats who were not fed enormous amounts of protein eventually died early in their lives. Ever since that report hit the newspapers, Americans began to see protein as a miracle food. It sustained life and therefore you could never get enough of it they thought. This started a lifelong ro…
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14 Building Healthy Teams - The Value of Fiber
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In a book I read more than 30 years ago titled The Save Your Life Diet, by Dr. David Reuben, he made the point that Americans are suffering from a deficiency of fiber. In all the time since then, the community of researchers have determined that we need to consume more plant based foods and they have not backed off that recommendation. Keep in mind…
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13 Building Healthy Teams - High Blood Pressure
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This Podcast deals with the complications of high blood pressure. I start hear because this is one of the most common diseases in this country and one that is easiest to control without medication. It is estimated by the CDC that nearly 80 million Americans have either pre-hypertension defined as a reading above 120 over 80 or high blood pressure, …
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12 Building Healthy Teams Within an Organization
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It is a pretty simple sentence that nearly every American has said to themselves at least once in their lives, “if you don’t have your health you don’t have anything.” I have asked audiences all over this county to finish that sentence by giving me the tenth word, “anything” and 100% of people get it exact and on Que. Americans say they believe it …
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The title of this Podcast is Creating a High-Performance Culture and people always ask me what that is, my answer is simple, it is one that exceeds expectation. Let’s face it, every country you visit and every business worldwide has a culture that is unique and distinct. It is what allowed humans to survive and thrive as a part of our evolutionary …
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10 Leadership - Developing Empathy - Part 05
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The Harvard Business Review talks about empathy as one of the characteristics of a great leader. Research suggests that the ability to connect quickly and emotionally with other people is one of the hallmarks of strong leadership. Let’s face it, we would all like to work for an organization and a manager that values our contribution to a company an…
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09 Leadership - Improving Your Team's Performance - Part 04
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When you reach a leadership position in anything you do, it normally means you have a team involved, whether it is sports, work or a charitable organization, if you want to become a leader you need to learn how to motivate and inspire a team. Leaders do not become successful on their own, they only win if the entire team raises the bar of performan…
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08 Leadership - Integrity & Values - Part 03
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I approach integrity with a different attitude than I do all the other characteristics of leadership because it is what defines us as people. It really is, as they say, the most important thing we do in our lives. At Whirlpool we were taught this maxim, “There is no right way to do a wrong thing.” And for all the years I worked at Whirlpool the emp…
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07 Leadership - The Power of Positivity - Part 02
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Every time I look up the characteristics of great leaders, the power of a positive mental attitude is usually in the first tier. There is no doubt that positive leaders have the capability to bring up an entire organization and conversely a negative individual can bring down a company. Great leaders make the choice to be in a good mood, to find sol…
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06 Leadership - The Importance of Communication - Part 01
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I began my education in leading an organization in 1987 when I became the Regional Director for the Whirlpool Corporation responsible for the Western half of the United States. This job was the basis on which I learned what it takes to become a great leader. I began the process of applying my new experiences to real world situations with my sales t…
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05 The Current State of the American Economy Part 04
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One of the realities that I face in this type of work, projecting the year ahead for our economy or looking out with a longer term view, is that every year the gloom and doom writer’s publish hundreds of books a year predicting calamity for our economy. If you read books or watch the hourly grind of news programs you have seen the daily pass throug…
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04 The Current State and Future of American Economy - Part 03
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This podcast will give you an economist’s look at the causes of the 2008 recession in America. Tim and I discuss the events that led up to the crisis beginning with the speech President Bush made on September 23, 2008 where he warned the American people of the dysfunction in the economy at the time and made some dire predictions that unfortunately …
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03 The Current State and Future of American Economy - Part 02
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This podcast contains some interesting observations about our economy and the differences between how some news programs cover economic news versus how an economist views national issues. Tim asks some pointed questions that are on the minds of many people but never really get covered by TV anchors. In this 12 minute segment I talk about America’s …
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02 The Current State and Future of American Economy - Part 01
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This podcast will give you an economist’s look at the causes of the 2008 recession in America. Tim and I discuss the events that led up to the crisis beginning with the speech President Bush made on September 23, 2008 where he warned the American people of the dysfunction in the economy at the time and made some dire predictions that unfortunately …
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This first podcast is really an introduction into how this business, Q4Q, started and a synopsis of my four main presentations. It is an overview of the work that I have done over the last 43 years and gives you some ideas about the depth and breadth of my work. I started my career with General Electric, a Fortune 8 corporation, GE provided me with…
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