Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.
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Human Capital is no longer just an HR issue—it’s a critical focus for today’s workforce, C-Suite and boardroom. Join hosts Kyle Forrest and David Mallon for a front-row seat to insights derived from Deloitte’s ongoing research and collaboration with organizations across industries and sectors. Making humans better at work and work better for humans™.
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Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences. Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of Servi ...
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In this podcast series, we cover discoveries within the ServiceNow DevOps solution and how it connects your existing DevOps toolsets to the work you already manage in ServiceNow, and link information from the entire delivery toolchain from ideation or defect to delivery and production, providing unique insights into your DevOps activities and the data can be used to drive the automated creation and approval of change tickets.
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The AI in Action series of The Alldus Podcast breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives. Powered by Alldus International, the premium AI Workforce Solutions, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI across the world.
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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/
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From the team that produces Modern Money SmartBrief -- and more than 40 other newsletters for some of the most influential organizations in Finance -- it's the Modern Money SmartPod. The term "Modern Money" means different things to different people, so co-hosts Colin Hogan and Sean McMahon will be bringing you news and interviews from every corner of the financial services world. From securities, futures and options, to venture capital, asset management and consumer banking, there is a lot ...
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ShipTalk is the podcast series on the ins, outs, ups, and downs of software delivery. This series dives into the vast ocean Software Delivery, bringing aboard industry tech leaders, seasoned engineers, and insightful customers to navigate through the currents of the ever-evolving software landscape. Each session explores the real-world challenges and victories encountered by today’s tech innovators. Whether you’re an Engineering Manager, Software Engineer, or an enthusiast in Software delive ...
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The B2B Marketing Exchange Podcast features candid insights from those who live and breathe B2B. Every week, we'll feature the industry's top influencers and practitioners, who will touch on top-of-mind topics around content strategy, demand generation, account-based marketing, and sales enablement. Subscribe now to get a front-row seat to intimate conversations and top-rated talks from our premier events.
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What If? So What? is the podcast where we discover what’s possible with digital and figure out how to make it real in your business. Join host Jim Hertzfeld, Vice President Strategy, as he interviews industry experts and veterans to dissect the buzz, challenge the status quo, and translate grand visions into tangible actions. Because it's not just about dreaming big, it's about asking the right questions: 'What If?' 'So What?’, and most importantly, “Now What?”
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Welcome to Public Sector Change Makers, the newest series brought to you by Devoteam N Platform. In each episode, journey with your host, Damien Davis, Senior Director, Product Management at ServiceNow, as he shines a spotlight on transformative projects within the public sector in EMEA. Partnering a dedicated Devoteam consultant with one of our esteemed clients, we pull back the curtain to offer a deep-dive into the heart of each project. Tackling real-time challenges, we unearth the nuance ...
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Accel launched SeedToScale in August 2020 to remove information asymmetry in the startup ecosystem and make a founder's path to success as frictionless as possible. We aim to achieve this by providing the best source of knowledge and actionable insights for company building. In the three years since, we have created over 300 knowledge pieces covering all stages of building a company. We collaborated with 80+ industry experts, successful founders, and mentors to create thematic series, report ...
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We take you inside the trenches of enterprise and bring you the stories of the leaders who are creating the next generation of technology and products. At InfoBeans, we love making things. We are a diverse team of designers, engineers, and product strategists. With different backgrounds and skillsets, we come together to make exceptional technology. This podcast pairs members of our team with leaders from Fortune 500’s to startups in conversations that reveal surprising wins, juicy losses, a ...
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Women in ServiceNow Series E09: Jan Pennel, ServiceNow Practice Lead at Dexian IT Solutions
16:54
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16:54Today's guest is Jan Pennel, ServiceNow Practice Lead at Dexian IT Solutions. Founded in , Dexian is a force for positive change in the world of work. The company's vision, mission and values drives them to connect organizations and individuals, create purpose and provide meaningful opportunities. Their brand blueprint defines not just who they are…
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In this episode, discover key strategies for building HR from the ground up with Altera’s chief people officer.By Deloitte US
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CR098 Knowledge 2025 special, part 2: Key ServiceNow announcements with Amanda Joslin, ServiceNow
1:00:55
1:00:55
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1:00:55At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!. In this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage. In Part 2, Dave, Esmee, and Rob speak with Amanda Joslin, Senior Director of Platform a…
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CR097 Knowledge 2025 special, part 1: How to drive successful innovation at scale with Karel van der Poel, ServiceNow
1:02:06
1:02:06
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1:02:06At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!. In this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage. In Part 1, Dave, Esmee, and Rob sit down with Karel van der Poel, SVP of Products at Se…
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1
ServiceNow's Ryan Clare on Capital Markets Tech: What's Now and What's Next
19:48
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19:48Technology has long been a key component of any operations strategy in financial services. But the recent rise of AI is changing the operations landscape at a rapid pace. Ryan Clare, Global Head of Capital Markets - Go To Market at ServiceNow, outlines how technology is powering today's markets and how AI is being leveraged to help operations evolv…
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A Glimpse into Provider Day 2025: Reimagining Work
25:18
25:18
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25:18In this episode of Capital H, host Kyle Forrest is joined by colleagues Jonathan Pearce, US Insights, Innovation, and Operate Leader, and Nicole Patterson, US Workforce Transformation Leader, to delve into exclusive insights from Deloitte’s 11th annual HR Technology and Service Provider Day.By Deloitte US
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CR096 TechnoVision 2025: Your gateway to cutting-edge innovation with Data-Powered Innovation Jam podcast
1:31:45
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1:31:45TechnoVision 2025 by Capgemini helps business leaders and technologists understand and prioritize emerging technologies. It provides a clear view of tech trends, guiding decision-makers to enhance organizational effectiveness. TechnoVision acts as a beacon in the evolving technology landscape. In this very special episode, Dave, Esmee, and Rob talk…
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ServiceNow Series E199: Thomas Cohrs, CEO at Servistio
21:56
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21:56Today's guest is Thomas Cohrs, CEO at Servistio. Founded in 2025, Servistio - part of the STI Group - combines decades of experience at the interface between business and IT with in-depth ServiceNow expertise. As an official ServiceNow Consulting & Implementation Partner, they help companies automate processes, save time and fully leverage the pote…
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The Spark Team's Creative Revolution - Creating Immersive Experiences with Generative AI
14:35
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14:35Immerse yourself in the realm of generative AI alongside ServiceNow's Spark team, where innovation converges with state-of-the-art technology. Host Bobby Brill engages Eduardo Nauiack and Dan Durller in a conversation about their journey of turning the ordinary into the extraordinary, especially for flagship events like Knowledge and Craft Summit. …
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ServiceNow Series E198: David McInnes, ServiceNow Engagement Manager & Andrew Ortiz, ServiceNow Practice Director at AdvizeX
26:07
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26:07Today's guests are David McInnes, ServiceNow Engagement Manager and Andrew Ortiz, ServiceNow Practice Director at Advizex. Founded in 1975, Advizex (a Fulcrum IT Partners company) is not just another technology solutions provider; they are your dedicated partner in overcoming complex business challenges. They have set themselves apart by offering t…
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Join host Kyle Forrest and Aptitude Research’s Kyle Lagunas on the impact of artificial intelligence (AI), emerging tech trends and the evolution of leadership across human resources (HR).By Deloitte US
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Wired's Kevin Kelly on Technology, AI, and the Power of Learning
28:04
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28:04In this thought-provoking episode, Jim speaks with Kevin Kelly, Senior Maverick at Wired and author of numerous influential books including "Excellent Advice for Living" and co-founder of the Long Now Foundation. Kevin shares his wisdom on emerging technology, the danger of “Thinkism,” why adoption lags behind innovation, and how AI is reshaping wo…
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Women in ServiceNow Series E08: Lise Fremo Furre, Partner at KPMG Norway
11:22
11:22
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11:22Today's guest is Lise Fremo Furre, Partner at KPMG Norway. KPMG's Norwegian history dates back more than 100 years. Over the years, they have grown significantly, and what was once purely an auditing firm, is now a full-scale competence house delivering solutions for their clients’ entire operations. They are particularly focused on the business se…
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How AI can improve workplace efficiency and innovation
31:35
31:35
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31:35Join host Kyle Forrest and Rebecca Hinds, Head of The Work Innovation Lab, Asana, as they highlight the entrance of artificial intelligence (AI) adoption in the workplace. Explore AI’s effects on productivity, innovation and employee experiences, along with strategies for human resources (HR) and business leaders to navigate these changes.…
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CR095: The gap between humanity and AI with Anders Indset, Philosopher & Author
1:01:18
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1:01:18This year is the year that AI moves from the individual assistant to the collective and autonomous - from co-pilots to agent to agent integration. But what do we know of its collective impact and how does humanity fit in? This week’s Easter Special, Dave, Esmee and Rob talk to Anders Indset, about his work (Ex Machina and the Singularity Paradox), …
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Virtualizing Kubernetes: Efficiency and Developer Experience with Lukas Gentele from Loft Labs
37:24
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37:24In this episode of the ShipTalk podcast, co-host Eric Minick talks with Lukas Gentele, co-founder and CEO of LoftLabs, about revolutionizing Kubernetes infrastructure through virtualization. Lukas shares his entrepreneurial journey starting from age 16 and explains how his company pivoted to create vcluster, a technology that virtualizes Kubernetes…
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Women in ServiceNow Series E07: Reija Jokinen, Senior Advisor at Sofigate
14:44
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14:44Today's guest is Reija Jokinen, Senior Advisor at Sofigate. Founded in 2003, Sofigate are are the leading business technology transformation company in the Nordics. Their 800+ professionals help customers to develop the interplay between business and technology: to design, build and implement business-friendly technology solutions and successful tr…
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CRLIVE46 Google Cloud Next 2025: Leading Cloud Transformation with Strategic Vision with Lee Moore, Google Cloud
42:10
42:10
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42:10Hello Las Vegas — we’ve arrived for Google Cloud Next 2025! Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic" Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’…
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CRLIVE45 Google Cloud Next 2025: Evolving Digital and AI Landscape for Fortune 500 companies with Gina Fratarcangeli, Google Cloud
24:44
24:44
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24:44Hello Las Vegas — we’ve arrived for Google Cloud Next 2025! Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic" Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’…
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CRLIVE44 Google Cloud Next 2025: Accelerating Innovation in Telecom with AI, Jen Hawes-Hewitt, Google Cloud
35:03
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35:03Hello Las Vegas — we’ve arrived for Google Cloud Next 2025! Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the f…
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CRLIVE43 Google Cloud Next 2025: Unlocking Retail Potential with Kapil Dabi, Google Cloud
28:45
28:45
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28:45Hello Las Vegas — we’ve arrived for Google Cloud Next 2025! Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic" Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’…
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CRLIVE42 Google Cloud Next 2025: AI Fueling Insurance Evolution with Meg Tucker, Google Cloud
32:20
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32:20Hello Las Vegas — we’ve arrived for Google Cloud Next 2025! Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic" Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’…
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Join host Kyle Forrest and guest Jordana Kammerud—chief human resources officer (CHRO) of Corning Incorporated—as they explore keys to HR leadership, the latest trends and strategies for business transformation.By Deloitte US
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CRLIVE41 Google Cloud Next 2025: Driving Digital Transformation with customers with Jim Anderson, Google Cloud
26:38
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26:38Hello Las Vegas — we’ve arrived for Google Cloud Next 2025! Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic" Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’…
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1
CRLIVE40 Google Cloud Next 2025: Strategic Thinking and Visioning in AI with Charlotte Gistelinck, Google Cloud
36:09
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36:09Hello Las Vegas — we’ve arrived for Google Cloud Next 2025! Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic" Hot drop coming through! The Cloud Realities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’…
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CRLIVE39 Google Cloud Next 2025: Leading AI Innovation with Saurabh Tiwary, Google Cloud
40:33
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40:33Hello Las Vegas — we’ve arrived for Google Cloud Next 2025! Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic" Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’…
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1
Bridging the Gap - How Accessibility and Usability Work Together
25:12
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25:12In this episode of ServiceNow's Now Insights podcast, host Bobby Brill delves into the realm of usability and accessibility in enterprise software with special guests Aileen Hackett, Director of Product Management for Accessibility at ServiceNow, and Pratik Contractor, Senior Manager of Product Management for Accessibility and Platform Experience. …
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ServiceNow Series E197: Peter Oneppo, CEO and Co-Founder and Juan Antonio Villagomez, Director of Engineering at Serenity
20:07
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20:07Today's guests are Peter Oneppo, CEO and Co-Founder and Juan Antonio Villagomez, Director of Engineering at Serenity. Founded in 2019 by a team of former ServiceNow product and sales leaders passionate about driving operational excellence on the ServiceNow platform, Serenity was created to empower teams to streamline their workflows so they can foc…
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Embracing the intersection of humans and technology
29:44
29:44
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29:44Join David Mallon, Franz Gilbert, and Matthew Shannon as they explore key insights from Deloitte’s 2025 HR Technology Marketplace Predictions report. Discover how Agentic AI, talent intelligence, and task-based design are reshaping the future of work and driving HR transformation. Tune in to uncover strategies for redesigning work, navigating emerg…
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123. Future Proofing Service Management with Sophie Hussey
37:16
37:16
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37:16In this episode of the HappySignals IT Experience podcast, host Sakari Kyrö speaks with service management and leadership consultant Sophie Hussey. They discuss the importance of future-proofing service management, the need for better education on service management in schools, and the visibility of career pathways in the field. Sophie emphasizes t…
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CR094: Shifting perspective on sustainability with Lewis Richards, Microsoft
52:23
52:23
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52:23As organizations increasingly integrate Gen AI into their operations, it's crucial to consider the technology's environmental impact. However, only 12% of executives report that their organizations measure Gen AI's footprint, and just 20% prioritize its environmental footprint among the top five factors when choosing or developing models. Despite t…
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Deena Piquion from Xerox on Data, Disruption, and Digital Natives
23:10
23:10
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23:10In this episode of the "What If? So What?" podcast, Jim Hertzfeld hosts Deena LaMarque Piquion, Chief Growth and Disruption Officer at Xerox. Deena shares insights into her unique role, the intentional disruption at Xerox, and how the company is reinventing itself to stay relevant in a changing market. They discuss the importance of data, the chall…
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CR093: Role of AI/Gen AI in cybersecurity with Corence Klop, Rabobank
44:18
44:18
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44:18AI and Generative AI are transforming cybersecurity by enhancing threat detection and response. These technologies offer unmatched accuracy and efficiency, making them crucial for protecting sensitive data. As cyber threats evolve, integrating AI into security strategies is essential. This week, Dave, Esmee and Rob talk to Corence Klop, CISO at the…
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ServiceNow Series E196: Chad Sheridan, Chief Innovation Officer at NetImpact Strategies
28:23
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28:23Today's guest is Chad Sheridan, Chief Innovation Officer at NetImpact Strategies. Founded in 2009, NetImpact Strategies is a leading provider of digital transformation support to the U.S. federal government, renowned for its innovative solutions and comprehensive expertise. With a proven track record of driving technological advancements and moder…
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RaptorDB - Revolutionizing Data Platforms with Will Johnson
16:25
16:25
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16:25In this episode, we dive into RaptorDB with Will Johnson, VP of Data Platform Engineering at ServiceNow. Will shares his background and elaborates on RaptorDB's role in optimizing ServiceNow's data platform, including its unique hybrid transactional and analytical processing (HTAP) capabilities. The episode also covers the rollout process, customer…
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E550 Shayde Christian, Chief Data & Analytics Officer at Cloudera
24:10
24:10
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24:10Today's guest is Shayde Christian, Chief Data & Analytics Officer at Cloudera. Founded in 2008, Cloudera believes that data can make what is impossible today, possible tomorrow. They empower people to transform complex data into clear and actionable insights. Cloudera delivers an enterprise data cloud for any data, anywhere, from the Edge to AI. Po…
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122. Barriers to AI adoption with Alexandre Vallette
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36:08In this episode of the HappySignals IT Experience podcast, host Sakari Kyrö speaks with Alex Vallette, a seasoned professional in the publishing industry, about the current state of AI technology. They discuss the hype surrounding AI, the challenges small companies face in adopting it, and the importance of internal training and experimentation. Al…
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CRSP04: Reimagining Telecom Industry pt.4 - Data & AI with Osman Peermamode, Vodafone Group
47:05
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47:05The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In a new five-part mini-series, Reimagining Telecoms, we will explore these challenges through five distinct lenses: Growth, Networks, Simplificat…
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Women in ServiceNow Series E06: Tanja Holm, Solution Area Manager for Customer Service Management at Netgain AB
15:02
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15:02Today's guest is Tanja Holm, Solution Area Manager for Customer Service Management at Netgain AB in Sweden. Founded in 2008, Netgain is Sweden's largest ServiceNow partner, focusing on customer needs with Swedish ownership and leadership. Their expert consultants are dedicated to ensuring effective and secure solutions for both private and public s…
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Exploring Sustainability and Digital Transformation With Andi Orzehoski From LyondellBasell
20:05
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20:05In this episode of "What If? So What?", host Jim Hertzfeld interviews Andi Orzehoski, director of brand content and digital communications at LyondellBasell. Andi shares her insights into the company's role as a global leader in the chemical industry, its commitment to sustainability, and the importance of digital transformation in modern business.…
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Unleashing AI's Potential for Business Transformation
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43:10In episode 45 of "Syncing with ServiceNow," host Andy Whiteside delves into the transformative powers of AI in business with a distinguished panel including Mike Sabia and John Dahl. The discussion explores the three tiers of AI—Analytical, Generative, and Agentic—and their roles in enhancing business operations. The episode uncovers how businesses…
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ServiceNow’s Learning Revolution with AI and Agility
29:26
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29:26This episode of Capital H explores the transformation of corporate learning with guest Jayney Howson, SVP Global Learning & Development at ServiceNow. She shares her career journey, the integration of learning functions, ServiceNow University, and the impact of AI-driven solutions. The discussion covers business alignment, agility in learning desig…
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ServiceNow Series E195: Tarek Shamounki, US Public Sector Partner Leader at ServiceNow
18:33
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18:33Today's guest is Tarek Shamounki, US Public Sector Partner Leader at ServiceNow. Tarek leads the strategic alignment and execution of ServiceNow's partner sales strategy to deliver innovative solutions and outcomes for their federal customers. With over 20 years of experience in the federal and public sector software and SaaS industry, Tarek has a …
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ShipTalk S03E08 - From Motocross to Microservices (Kyle Galbraith, CEO of depot.dev)
40:28
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40:28In this episode, Dewan sits down (virtually) with Kyle Galbraith, co-founder of Depot, to explore his unique journey from motocross videographer to startup founder. Kyle shares how his early experiences in film and programming shaped his approach to solving technical problems, and why he co-founded Depot to tackle the challenge of slow build proces…
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Road Trip: Anthony Attia Recaps a Busy Week in Boca for Euronext
7:11
7:11
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7:11We wrap up our road trip to the International Futures Industry Conference via a conversation with Anthony Attia, the Global Head of Derivatives & Post Trade at Euronext. Anthony shares some of his key takeaways from a busy week in Boca, including: Discussions about the feasibility and business case for 24/7 trading at the industry level. Relatively…
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Road Trip: Robinhood's JB Mackenzie Tries to Predict the Future of Prediction Markets
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15:38The puns were flying around fast and furious on the final day of the 50th annual International Futures Industry Conference as JB Mackenzie from Robinhood joined the show to discuss the evolution of prediction markets. Prediction markets have made headlines in recent months around events like the presidential election, but as their popularity grows,…
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Road Trip: CME Group's Julie Winkler Discusses Data Trends and the Continued Rise of Retail
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9:31The continued growth of retail trading has been a hot topic this week at the 50th annual International Futures Industry Conference in Boca Raton, Florida. CME Group Chief Commercial Officer Julie Winkler stopped by the show to discuss what the exchange is doing to meet the needs of increasingly sophisticated retail traders. At the other end of the …
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CR092: Get the people right, and tech follow Amy Williams, Barclays
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53:59In the complex technology landscape, getting the people right is crucial for success. When the right team is in place, the technology will naturally follow, leading to impactful outcomes. Building a strong team ensures that the organization can navigate challenges and leverage technological advancements effectively. This week, Dave, Esmee and Rob t…
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Road Trip: ICE's Stuart Williams Dives Into the Data Side of Market Growth
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9:28Data has been woven into the DNA of Intercontinental Exchange (ICE) since its inception. And as markets continue to expand at a rapid pace, managing the underlying data in a resilient, scalable and accessible way remains a key priority for ICE. In this quick update from the sidelines of the 50th annual International Futures Industry Conference, ICE…
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Women in ServiceNow Series E05: Amanda Sandelin, ServiceNow Developer at Axians SE
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14:20Today's guest is Amanda Sandelin, ServiceNow Developer at Axians SE. Axians have seen themselves as a challenger to the existing and have built their business on trying to be closer, faster and more flexible than the largest IT suppliers. The company are responsible for innovative IT solutions that simplify for their customers. Axians is aimed at b…
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