At the Life You Love Laboratory and BIGGBY® COFFEE, we’re out to prove that financial success and healthy workplace culture aren’t two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren’t miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike M ...
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Conscious Capitalism: contradiction in terms, or way of the future? Timothy Henry and Raj Sisodia, co-founders of the Conscious Capitalism movement and co-authors of ‘Conscious Capitalism - The Field Guide' get together and discuss current topics from the perspective of enlightened, conscious entrepreneurs and businesses.
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I am a restaurant owner like yourself. I have been batting this idea around for awhile now, and I am finally going to do it. I am going to put together a community for restaurateurs where we can all come together and help each other.
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Josh Brown, an Indiana-based franchise attorney and entrepreneur, shares his insights, strategies, frameworks, and best practices gained through more than 15 years of experience in the franchising industry. Franchise Euphoria sheds light on how to design the right business plan for you and your business, avoid the most common and costly mistakes, manage growth, and achieve your business dreams. You will hear from leading franchise and business experts as well as many franchisors who are in t ...
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In 2019, the Business Roundtable announced that the purpose of business was no longer to maximize profits for shareholders. The new purpose of business would be to maximize value for stakeholders. While the announcement was applauded by many, charges of hypocrisy quickly followed as the practices of many Business Roundtable member companies suddenly seemed to contradict the new more egalitarian purpose they had proclaimed. A year later, if anything is becoming clear, it is that what the worl ...
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How This Beauty Packaging Brand Is Disrupting the Industry for Good with Quadpack's Tim Eaves
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56:55What happens when a business puts purpose before profit—and proves that the two can grow together? In this episode of The Conscious Capitalists, hosts Timothy Henry and Raj Sisodia sit down with Tim Eaves, co-founder and CEO of Quad Pack, a global beauty packaging company redefining industry norms through radical collaboration, sustainability, and …
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What Enron, Layoffs & Love Taught CEO of Improving, Curtis Hite
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59:35
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59:35What happens when you combine trust, tech, and a deep commitment to doing business the right way? You get Curtis Hite, CEO and Chairman of Improving, a software consulting company that’s turning heads—not just for their tech chops, but for how they treat people. In this episode of The Conscious Capitalists, Timothy Henry and Raj Sisodia chat with C…
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Why Customer Trust Is the New Currency with Sonya Gafsi-Oblisk
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1:05:16For Sonya Gafsi-Oblisk, business has never just been about what's on the shelves—it’s about creating real connections, building trust, and staying true to a higher purpose. As Chief Merchandising and Marketing Officer at Whole Foods Market, Sonya brings a modern, customer-first perspective to one of the world’s most iconic conscious brands. In this…
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Bob and Michelle Fish on Brewing a Purpose-Driven Future at Biggby Coffee
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45:58Can a coffee company become a force for human dignity, equity, and global transformation? Bob and Michelle Fish of Biggby Coffee share how they turned a moment of internal reckoning into a bold reimagining of their entire business. What began as a thriving franchise built on smiles and slogans took a sharp turn when they realized that their “happy …
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How Paul Rice Took Fair Trade USA from Idea to Global Movement
1:02:17
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1:02:17For Paul Rice, ethical business isn’t just an ideal—it’s a movement that reshapes industries, empowers farmers, and transforms global supply chains. As the founder of Fair Trade USA, he has spent decades championing conscious consumerism, proving that profit and purpose can go hand in hand. In this episode, Paul takes us on a journey through the or…
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Creating a Joyful Workplace feat. Richard Sheridan
1:11:40
1:11:40
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1:11:40Today’s guest is a big deal. He’s the CEO of software company Menlo Innovations and the author of two highly recommended books—Joy Inc., and Chief Joy Officer, and he joins us today to share some of the incredible insights he has gained during his impressive career. From his definition of joy at work and how he has built a very unique professional …
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Why Elina Teboul Believes Great Leaders Balance Masculine and Feminine Energy
58:25
58:25
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58:25For Elina Teboul, leadership isn’t just about strategy—it’s about embracing the full spectrum of human intelligence to drive innovation, build psychological safety, and foster inclusive workplaces. In her new book, Feminine Intelligence, she reveals how integrating both feminine and masculine traits can unlock creativity, enhance decision-making, a…
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When Matthew O’Hayer Knew Vital Farms Would Change the Industry
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58:37What does it take to build over 50 companies while staying true to purpose-driven business principles? For Matthew O’Hayer, entrepreneurship isn’t just about business success—it’s about passion, purpose, and making a meaningful impact. Matt shares how a simple observation on his farm—watching free-range chickens thrive—led to the creation of a comp…
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How Shane Jackson Built a Healthcare Empire with Heart
1:04:29
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1:04:29Imagine leading a company that serves over 10 million patients annually—while ensuring it remains one of the best places to work. For Shane Jackson, President of Jackson Healthcare, purpose and conscious leadership aren’t just ideals—they’re at the heart of his business. In this episode, Shane shares how aligning personal values with organizational…
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How Shawn Nelson Built LoveSac by Thinking Differently
1:06:22
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1:06:22Imagine starting a business in your parents’ basement, winning Richard Branson’s Rebel Billionaire, and then turning your crazy idea—giant, overstuffed bean bags—into a $700 million furniture empire. Sounds like a movie, right? But for Shawn Nelson, it was just the beginning. He shares the highs, the lows, and the “what-was-I-thinking” moments that…
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Enhancing Communities Through Real Estate with Terry Montesi
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48:41Meet Terry Montesi, CEO of Trademark Property, where his long-standing involvement in the conscious capitalism community and his approach to real estate development makes a mark unlike anything we've ever seen. Together, they discuss his philosophy of placemaking, which focuses on creating community-centered retail, multifamily, and mixed-use prope…
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Leadership isn’t a static role. It’s a balancing act. In this heartfelt season finale of Love in Leadership, Laura and Mike reflect on the highs and challenges of leadership, personal growth, and building meaningful connections in business and life. From stories of transformative company retreats to candid reflections on maintaining work-life balan…
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Christine Heckart Reveals the Key to Thriving in Silicon Valley
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1:02:17Christine Heckart isn’t just a leader—she’s a champion of creating workplaces where people can truly thrive. CEO of Xapa World and a veteran in the tech world with over 25 years of experience, her story is a testament to the power of leading with authenticity, empathy, and purpose—and she’s here to share it all. We talk about how to help individual…
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Passion, Purpose, and Quality of Life feat. Meghan French Dunbar
1:13:27
1:13:27
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1:13:27The landscape of the business world is changing for the better and to help people prioritize family, personal life, and passion. Not only do these changes make for better employees, but they also improve the overall quality of their lives. Today’s guest is an incredible entrepreneur whose mission is to help other business leaders lead with purpose!…
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The Marathon of Leadership: Roosevelt Giles' Journey to Impact
1:05:24
1:05:24
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1:05:24Meet Roosevelt Giles - a trailblazing leader with 35+ years of experience who has gained global recognition as a thought leader on Business Transformation the next wave, and Digital Strategy. He has managed domestic and global strategic and operationally complex operations. Giles has extensive omni-channel experience in Finance, Insurance, Global M…
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Creating An Ecosystem feat. Tara Milburn
1:05:43
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1:05:43No matter what industry you are in, swag is everywhere and, when used correctly, can be a very effective vehicle for marketing. Today’s guest is a leader in this field and has made it her mission to create a human-centric ecosystem in her business. Tara Milburn joins us today to discuss her career, her business, Ethical Swag, and the importance of …
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Meeting People Where They're At feat Brandon Cruise & Jeff Konczak
59:41
59:41
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59:41If you want to be a successful leader, you need to be present with each person you interact with, prioritize the growth of your team, and meet people where they’re at. Today on Love In Leadership, we are joined by BIGGBY® COFFEE partners, Brandon Cruise and Jeff Konczak to discuss what has brought them success in their leadership journeys. Hear all…
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How Regenerative Farming Is The Future with Ben Mand of Guayaki
1:03:09
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1:03:09In this episode of The Conscious Capitalists, Timothy Henry and Raj Sisodia explore the transformative power of regenerative business with Ben Mand, CEO of Guayaki - best known for Yerba Mate. Drawing on his leadership experience at Guayaki, Harmless Harvest, and other mission-driven companies, Ben unpacks the shift from sustainability to regenerat…
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Key Points From This Episode: [00:45] Catching up with your hosts, Mike McFall and Laura Eich. [03:00] Mike shares details about his son’s program, Class Afloat. [05:40] The need for organizations to consistently change and evolve over time. [09:20] Navigating change as someone who seeks stability and consistency. [11:30] The impact on the culture …
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Leadership, Love Languages, & Lasting Impact feat. Ed Buison
1:00:10
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1:00:10Guest Bio: Ed Buison is an Area Representative of BIGGBY® COFFEE in Oakland County, Michigan. He’s a B.S. graduate in Computer Science and a Master’s recipient in Business Administration from Wayne State University, with a decade of experience in computer programming. Together with his wife, Eileen, Ed has two other businesses—Avalon Care, LLC and …
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Timothy Henry’s Vision for Conscious Capitalism Inc.
50:45
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50:45Since 2008, Timothy Henry has played a pivotal role in reshaping how businesses view purpose and stakeholders. Now transitioning into the role of CEO, Timothy unveils his ambitious vision for the movement’s future. He emphasizes the importance of a global "How-To Academy" to equip leaders with actionable tools, robust strategic partnerships to ampl…
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The Difference Between Management & Leadership feat. Rick Loera
54:12
54:12
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54:12Rick Loera is a dedicated BIGGBY® COFFEE franchise owner and the 2024 BIGGBY Cup Winner, recognized for his commitment to fostering a positive work environment. With a background of nearly 30 years in restaurant management, including roles with Bob Evans and Outback Steakhouse, Rick brings a wealth of experience in leadership and team development. …
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Navigating the Workplace of TOMORROW with Dorie Clark!
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50:53We're so excited to have probably one of the most interesting guests, Dorie Clark, a renowned expert on personal branding, career reinvention, and thought leadership. She's also a sought after speaker, consultant, author of several best selling books, including Reinventing You, Standout, and The Long Game. They delve into the concept of 'the long g…
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Guest Bio: Alisha Beck, originally from southeast Michigan, has a rich background in people-oriented roles. Starting her career at Dunkin Donuts, she transitioned to BIGGBY® COFFEE, where she has held various positions at store and home office levels, including personal development mentoring, culture development, and employee coaching. Alisha curre…
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Anarchy, Synergy, and Just Doing Good Work feat. Ari Weinzweig
56:52
56:52
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56:52‘Having a vocation is like falling in love, and it works out,’ says writer, anarchist, and philosopher, Paul Goodman. Ari Weinzweig holds the title of co-founder and CEO at Zingerman’s, but he is also an anarchist and philosopher. During this episode, he joins us in conversation to tell his story and share the guiding principles behind his life phi…
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REISSUE: Awake Not Woke Capitalism - Patagonia Leads The Way
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46:03Check out an old episode from our vault with Charles Conn, who spoke at the CEO Summit (October 22-24) in Austin, Texas. This week join the chairperson of Patagonia, Charles Conn, as we discuss the change in ownership at Patagonia- a company now responsible to the planet! Charles says “We (Patagonia) think companies should stand for something. And …
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Build a Bus People Want to Ride - LIVE at BIGGBY Nation Summit!
44:52
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44:52BIGGBY Coffee feels more like a family than a typical franchise. In this live-recorded episode from the BIGGBY Nation Summit, we dive into the power of community in business. Hosts Mike McFall and Laura Eich, joined by a live audience of franchisees and staff, use the BIGGBY brand as a lens to discuss how to foster relationships and culture within …
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Welcome back to Love in Leadership! In the season two premiere, Laura and Mike dive into how BIGGBY® COFFEE is doubling down on leadership rooted in love and personal growth. They discuss recent shifts, from Mike’s return to a day-to-day focus to Laura’s expanded role that includes leading the BIGGBY COFFEE Operations team as well as the Life You L…
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How Purpose-Driven Leadership Transforms Your Business from NielsenIQ’s Tracey Massey
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41:58In this episode, we talk to Tracey Massey, former President of Mars Pet Food and current COO of NielsenIQ, about the power of purpose-driven leadership. Tracey shares her experience in aligning business strategy with a strong sense of purpose, revealing how this approach led to remarkable growth at Mars Pet Food. Now, she discusses her new role at …
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REISSUE: PE leading the way on employee ownership!?! You heard that right!
59:28
59:28
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59:28Check out an old episode from our vault with Pete Stravos, who will be speaking at the CEO Summit (October 22-24) in Austin, Texas. Click here to register and learn more about it. Pete Stravos at KKR is leading the way in driving outstanding returns through a focus on employee ownership and building great cultures. Simple formula- challenging to im…
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Patagonia's Vincent Stanley on Responsible and Regenerative Business Practices
57:59
57:59
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57:59Have you ever considered the reality of what it means to be sustainable? Vincent Stanley of Patagonia has always had that as his main mission. He discusses the company's journey, from innovative initiatives like the Footprint Chronicles to adopting organic cotton, and the impact of the mission statement 'We're in business to save our home planet.' …
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Why Victor Cho Believes AI-Driven Companies Need a Human Touch
44:22
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44:22Do you think about how AI is going to shape our future in business? Victor Cho might have the answer! As a longtime member of the Conscious Capitalist community, he is a CEO/Advisor and Board Member (best known for his work with Emovid) with a deep passion for building online customers experiences that truly delight (Net Promoter 80+) and define ma…
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Can Business Be a Force for Good? with Dr. Jay Jakub
1:06:56
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1:06:56Have you ever thought about how you can solve the world's problems with your ideas? Dr. Jay Jakub believes that businesses can better position itself to solve the bigger problem; whether it be social, or environmental. He recounts the origins of the Economics of Mutuality (EOM) from his time as Senior Director for External Research at Mars, Inc., a…
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Episode #86: Ryan Heckman: The Blue-Collar PE guy
56:48
56:48
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56:48From Olympian to a backdoor entry into private equity, Ryan Heckman shares his story as a blue-collar PE executive aiming to elevate the industry. He began his career in private equity and, after nearly 20 years, transitioned to leading a successful startup. He later sold this business to a private equity firm. Now, as a co-founder of the groundbre…
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Episode #85: Elevating Capitalism - Profit Versus Profiteering with Chris Marquis
52:20
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52:20Profit is essential for business, but what happens when it comes at the expense of society? Join us as we dive into this pressing issue with Chris Marquis, author of "The Profiteers: How Business Privatizes Profit and Socializes Costs." Marquis unpacks how companies often "socialize their costs" through harmful side effects and externalities, leavi…
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Episode #84: An Inspired Entrepreneur Thinking Out of The Box!
36:13
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36:13Creating an inspiring company selling blankets? You bet! Bob Dalton, the CEO of Sackcloth and Ashes, embarked on a mission with a unique one-to-one business model: for every blanket sold, another is donated to a homeless shelter. His passion and creativity lead to innovative production methods, collaboration with Indigenous designers, and active en…
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Episode #83: The whole story- the founding, growth and challenges of building Whole Foods
1:21:02
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1:21:02In this episode, we welcome John Mackey, the visionary co-founder of Whole Foods Market and co-author of Conscious Capitalism. Hear the compelling story of the origins, challenges, and growth of Whole Foods from co-founder and long-time CEO John Mackey. From 1 store to over 500 stores, John shares important examples and practices of Conscious Capit…
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Firearms Training, Self Defense & Franchising with Wes Fox
28:50
28:50
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28:50Wes Fox, founder and chief tactical instructor at United Defense Tactical, discusses the importance of realistic firearms training and self-defense. Wes explains that traditional static training at shooting ranges is unrealistic and does not prepare individuals for real-life situations. He emphasizes the need for ongoing training and situational aw…
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GUEST BIO: Ryo Zsun is the culture maestro for the Zappos family of companies, as well as a keynote speaker and thought leader on the power of cultivating healthy workplaces. Everywhere he goes, he shares Zappos’ message of putting people first. Links LinkedIn CORE TOPICS + DETAILS: [0:35] - Back to Work (Without the Awkwardness) Comparing sabbatic…
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Scaling Your Franchise Through Private Equity with Alicia Miller
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45:17In this conversation, Alicia Miller, a former multi-unit franchisee and author, discusses the role of private equity in franchising. She highlights the misconceptions around private equity and the importance of understanding their perspective when evaluating franchise systems. Miller also emphasizes the need for founders to have a clear vision and …
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Bridging Visions Workplaces, parenthood, and the quest for fulfillment CORE TOPICS + DETAILS: [1:49] - The Power of Visioning Looking forward to look backward Laura shares a personal story about how a visioning exercise led her to reconsider her stance on having children, illustrating how professional tools and exercises can profoundly influence pe…
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Episode #82: Purpose-Driven, Values-Based Leadership
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52:18
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52:18Here the story of Freeman, a family-owned global provider of live event services, through the journey of a third-generation leader in the company. With a legacy of 97 years, Freeman integrates Conscious Capitalism into its business model achieving record results. Carrie Freeman Parsons, the chair of Freemans, shares great examples of their commitme…
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33 Midas locations and Counting with Brian Beers
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26:28Brian Beers, co-owner of 33 Midas auto repair locations, shares his journey in the franchising industry. He highlights the importance of finding a franchise that aligns with your skills, goals, and personality. Brian emphasizes the need for scalability and a strong brand presence in the chosen franchise. He also discusses the significance of buildi…
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Start Running & Keep Running (featuring Caitlin Townsend Lamb)
1:12:32
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1:12:32Start Running & Keep Running (featuring Caitlin Townsend Lamb) Discussions on where inspiration meets discipline GUEST BIO: Caitlin Townsend Lamb is the Director of People Advancement and Continuous Improvement Systems at Cascade Engineering, where she has dedicated over 14 years to putting people first. Starting her journey as an executive assista…
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From Music to Window Cleaning with Chris Stoness
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38:10Chris Stoness, CEO of Elite Window Cleaning and Sparkle Squad, shares his journey from the music industry to the window cleaning business. He discusses the challenges he faced in the music industry and how he found a new passion in window cleaning. Chris explains the innovations in window cleaning technology and how his company has revolutionized t…
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A Mission Beyond Coffee (featuring Jon Sell and Norma Pyscher)
1:07:24
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1:07:24A Mission Beyond Coffee (featuring Jon Sell and Norma Pyscher) Two franchisees discuss leadership, legacy, and leaning on employees for wisdom GUEST BIO: Jon Sell is a seasoned entrepreneur and a passionate advocate for positive workplace culture. With a background as an environmental scientist, Jon transitioned from the corporate world to become a…
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Our Best Of: Everybody Matters - Truly Human Leadership at work!!
1:13:26
1:13:26
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1:13:26A good business model is the Ferrari engine—people are the fuel that makes it work! 14% CAGR for almost 25 years by caring, looking for goodness and saying thank you. Hear practical examples of how Barry Wehmiller does it—and at the centre of it, leaders measuring success by the lives they have touched. This approach to leadership and culture that …
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HR: Human Revolution (featuring Katrina Ghazarian)
1:14:28
1:14:28
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1:14:28HR: Human Revolution (featuring Katrina Ghazarian) Putting the human back in human resources GUEST BIO: Katrina Ghazarian is a dynamic CEO of Gameday HR, known for her innovative approach to human resources and workplace culture. With a background that spans from banking to HR, she brings a unique blend of practical experience and insightful leader…
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Biggby Coffee Franchise Growth & Expansion with Tony DiPietro
28:09
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28:09In this episode, Josh Brown interviews Tony DiPietro, who oversees the emerging markets for Big B Coffee, a growing franchise in the coffee industry. They discuss the evolution of Big B Coffee, its growth and expansion, and the development of new markets. They also explore the importance of customer service and building relationships, as well as th…
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Words, Actions, and Where They Meet (featuring Alisha Beck, Jeremy DeRuiter, & Brie Roper)
1:19:40
1:19:40
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1:19:40Words, Actions, and Where They Meet (featuring Alisha Beck, Jeremy DeRuiter, & Brie Roper) A dive into the principles guiding the Life You Love LaboratoryTM GUEST BIO: Alisha Beck, originally from southeast Michigan, has a rich background in people-oriented roles. Starting her career at Dunkin Donuts, she transitioned to BIGGBY® COFFEE where she ha…
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