Welcome to Catering Cage with Erle Dardick, the ultimate podcast for restaurant operators looking to innovate and excel in the catering industry. Hosted by Erle Dardick, a seasoned expert in catering strategies, this podcast delves into the future of catering with insightful discussions on technology, marketing, culture, sustainability, and more. Each episode features industry experts and successful operators who share their experiences, tips, and predictions for the next wave of catering tr ...
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CaterLinked Podcasts
Restaurant Catering Smarts is your essential guide to mastering the art of restaurant catering. Hosted by Michael Attias, founder of CaterZen Catering Software, this podcast delivers expert advice, innovative strategies, and actionable tips for restauranteurs looking to grow their catering profit centers. Each episode features in-depth conversations with industry leaders, sharing their knowledge, stories, and proven tactics to help your business thrive. Whether you're a seasoned catering pro ...
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Episode 20: Collaboration Over Competition — Inside the CaterLinked Movement with Terry Matthews
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42:41In this episode of Restaurant Catering Smarts, Michael Attias welcomes Terry Matthews, Co-Founder of CaterLinked, a fast-growing community built to connect, educate, and empower catering professionals. Terry shares how CaterLinked was born out of one big idea: that caterers don't have to compete alone—they can grow stronger together. Through online…
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Episode 21: Leadership That Lasts with Christin Marvin, Founder of Solutions by Christin
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40:50In this episode of Restaurant Catering Smarts, Michael Attias welcomes Christin Marvin, founder and CEO of Solutions by Christin. With over 20 years in the hospitality trenches—from line cook to multi-unit operator—Christin now helps restaurant owners and leaders create sustainable success without burning out in the process. They dive into what it …
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The Moneyball of Executive Search with Mike Sudermann, CEO of Ascent Select
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51:31In this episode of The Catering Cage, Erle Dardick welcomes Mike Sudermann, CEO of Ascent Select, for a deep dive into what it takes to recruit top-tier leadership in the restaurant and catering industry. Mike shares how his data-driven approach, what he calls the "Moneyball" of executive search, is helping brands build winning teams with precision…
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Culture, Confidence, and Catering Success with Claudie Newman, Director of Catering Sales at Founders Table
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33:08Step inside the Catering Cage as we welcome Claudie Newman, Director of Catering Sales at Founders Table. In this episode, Claudie brings energy and real-world perspective to some of the industry’s toughest questions — from building confidence in catering sales, to creating a culture where teams thrive, to navigating the challenges of scaling hospi…
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Episode 19: Marketing That Moves the Needle with George Westberry, Director of Marketing Initiatives at Red Hot & Blue
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44:34In this episode of Restaurant Catering Smarts, Michael Attias sits down with George Westberry, Director of Marketing Initiatives at Red Hot & Blue Barbecue. With 13 years at the brand and a career that began in the back of the house as a chef, George has a unique perspective on how marketing, hospitality, and operations come together to grow both d…
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No Food Left Behind with Alyson Schill, Co-Founder and CEO of Careit
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29:59In this episode of Catering Cage, host Erle Dardick sits down with Alyson Schill, Co-Founder and CEO of Careit, the digital platform that makes it easy for restaurants, caterers, and businesses to donate surplus food to local nonprofits. Alyson shares her journey from “waste nerd” to food recovery innovator and explains how Careit helps operators c…
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Episode 18: Community, Culture and Catering Growth with Kevin Reading, VP of Sales at Luna Grill
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46:24In this episode of Restaurant Catering Smarts, Michael Attias welcomes Kevin Reading, VP of Sales and Community Engagement at Luna Grill. Kevin shares his journey from hotel catering to leading national catering at Qdoba, and now helping Luna Grill scale its off-premise and catering programs. He dives into the advantages of working in a nimble, ent…
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Building a Brand Through Catering with Jessica Serrano, Chief Marketing Officer at Bagel Brands
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37:40How do you turn catering into a true brand-building moment? In this episode, host Erle Dardick sits down with Jessica Serrano, Chief Marketing Officer at Bagel Brands and former CMO at Dig Inn. Jessica has built her career creating authentic connections between guests and food brands, leading marketing efforts for Taco Bell, Burger King, Dig Inn, a…
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From Chaos to Catering Strategy: Restaurant Catering Workshop 2025 Breakdown with Cherryh Cansler and Kelly Grogan
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39:13Get ready for the Restaurant Catering Workshop (RCW) in Austin! In this episode of the Catering Cage, Erle sits down with Cherryh Cansler and Kelly Grogan to preview what’s ahead at this year’s event and talk about why catering is becoming a critical growth channel for restaurants. We cover the crowded tech landscape, how brands are balancing third…
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Episode 17: Packaging, Process, and Profit—Catering Strategy with Jenn Saunders-Haynes
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41:47In this episode of Restaurant Catering Smarts, Michael Attias welcomes Jenn Saunders-Haynes, Owner & Chief Catering Strategist at Elizabeth Jewel Consulting. Jenn shares why the three P's—Packaging, Process, and Profit—are the foundation of catering success. From avoiding the trap of copying your full restaurant menu, to choosing functional packagi…
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Episode 16: From Greasy Spoon to Glam Events — Deborah Miller's Catering Journey
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41:03In this episode of Restaurant Catering Smarts, Michael Attias welcomes Deborah Miller, Founder of Deborah Miller Catering & Events—one of New York City's most creative and fast-growing catering companies. Deborah shares her journey from growing up in her father's "greasy spoon" to building a thriving, full-service catering and events business in th…
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Episode 15: Turning Catering into a Growth Engine with John Geyerman of WOWorks
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43:12In this episode of Restaurant Catering Smarts, Michael Attias sits down with John Geyerman, Chief Strategy Officer at WOWorks, the parent company behind better-for-you brands like Saladworks, Frutta Bowls, and The Simple Greek. John brings a wealth of experience from his days at Schlotzsky's and Dickey's Barbecue Restaurants, and he dives into the …
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Episode 14: Behind the Wheel of Catering Delivery Success with DeliverThat's Christian Hilty, VP of Partnerships
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47:14In this episode of Restaurant Catering Smarts, Michael Attias welcomes Christian Hilty, VP of Partnerships at DeliverThat, a delivery logistics platform built specifically for catering. Christian shares how DeliverThat carved out a niche in the catering world by offering scheduled, white-glove delivery services tailored for large catering orders—a …
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Episode 13: Delivering on the Details—AI, Drivers & the Future of Catering with Chris Heffernan, CEO of dlivrd
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38:37In this episode of Restaurant Catering Smarts, Michael Attias sits down with Chris Heffernan, CEO of dlivrd—a last-mile logistics company disrupting the gig delivery space with a focus on transparency, driver empowerment, and AI-driven matchmaking. Chris shares his vision for a delivery ecosystem where restaurant operators and drivers both win. You…
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The Evolution of Catering Delivery: Insights from the Catering Cage
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35:43Join host Erle Dardick and DeliverThat CTO Matt Benzel as they explore the dramatic evolution of catering delivery from simple driver debates to sophisticated hybrid ecosystems. Discover how restaurants are moving toward specialized catering production facilities, leveraging AI for delivery optimization, and why the industry needs dedicated experti…
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The Training Revolution: How Restaurant Brands Can Scale Their Catering Success
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25:55Join Erle Dardick and education expert RaVae Beck as they expose the #1 reason most restaurant catering programs plateau at just 12% of sales while industry leaders like Jason's Deli hit 50%+ at top locations. Discover the game-changing training framework that saved one restaurant group during the pandemic, learn why the industry desperately needs …
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Episode 12: Playing the Long Game with Jason Schultz, Founder & CEO of Blue Ridge Payment Partners
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43:07In this episode of Restaurant Catering Smarts, Michael Attias sits down with Jason Schultz, Founder and CEO of Blue Ridge Payment Partners, for a conversation that's less about payment processing and more about character, relationships, and doing business the right way. Michael shares the behind-the-scenes story of how Jason uncovered a major oppor…
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Episode 11: From Drive-Thru to Director—Ellen Diehl's Road to Catering Leadership
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50:04In this episode of Restaurant Catering Smarts, Michael Attias welcomes Ellen Diehl, Operations Coordinator at Roots Natural Kitchen—affectionately dubbed "The Catering Queen" by her team. Ellen plays a pivotal role in building and scaling off-premise catering for one of the country's fastest-growing health-focused fast-casual brands. From her humbl…
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Episode 10:  Allen Beck's No-Fluff Formula for Catering Growth at Costa Vida
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37:25In this episode of Restaurant Catering Smarts, Michael Attias welcomes Allen Beck, Director of Off-Premise and Catering at Costa Vida. With over 15 years of experience in restaurant operations and hospitality, Allen has helped Costa Vida double its catering business year over year—by building a sales-driven culture and putting boots on the ground. …
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Episode 9: Systems, Habits & Momentum with Marianne Jeff, The Get It Done Diva
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39:28In this episode of Restaurant Catering Smarts, Michael Attias welcomes Marianne Jeff, also known as The Get It Done Diva and Founder of the Women's Business Momentum Center. With over 20 years of experience coaching small business owners, Marianne shares the strategies she used to help Zach's Catering transform their operations—from clunky systems …
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Why Every Brand Needs Catering Leadership
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23:25In this insightful episode of The Catering Cage podcast, host Erle Dardick interviews Jennifer Saunders-Haynes, Catering Strategist at Elizabeth Jewel Consulting. The conversation explores the critical importance of executive-level catering leadership, with Jennifer emphasizing how a Chief Catering Officer coordinates across operations, marketing, …
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Episode 8: Why Systems, Not Sizzle, Drive Catering Profits—with Erle Dardick
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48:14In this episode of Restaurant Catering Smarts, Michael Attias sits down with Erle Dardick, founder of CaterLinked and the Off Premises Growth Academy—and one of the most respected voices in restaurant off-premises strategy. Erle's journey started back in 1996 with the purchase of Tony's Deli in Vancouver. Fast forward nearly 30 years, and he's beco…
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The Future of Catering: AI, Robots, and Strategic Growth
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32:08In the latest Catering Cage podcast, host Erle Dardick and CaterZen's Michael Attias discuss how AI and automation are transforming restaurant catering while emphasizing the need for specialized management systems, strategic investment during economic uncertainty, and community collaboration. They predict a future with AI order-taking and robot-ass…
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Economic Downturns and Catering: Investing in People During Challenging Times
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9:07In this insightful episode of The Catering Cage, host Erle Dardick shares crucial advice for restaurant catering operations facing economic uncertainty. Drawing from 30 years of industry experience, he explains that while corporate spending cuts often impact food budgets first during downturns, these challenges are always temporary. Dardick emphasi…
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Episode 7: Streamlining Catering Success with Kelly Grogan, Founder & CEO of CRUMBS
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49:03In this episode of Restaurant Catering Smarts, Michael Attias welcomes Kelly Grogan, Founder & CEO of CRUMBS, a platform helping restaurants grow through smarter local store marketing, online ordering, and catering strategies. With a background in both hospitality and tech, Kelly shares how CRUMBS empowers restaurants to grow incremental revenue ch…
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Doubling Down on Catering During Economic Uncertainty
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43:26In this insightful episode of The Catering Cage, host Erle Dardick joins catering experts Kelly Grogan and Cherryh Cansler to discuss why restaurants should invest in catering during economic uncertainty. The trio reveals how catering can contribute up to 50% of profits while only representing 20% of sales, making it a strategic focus during challe…
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AI, Hustle & Hospitality: The New Sales Playbook
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36:52Join Danna Navarro from Boudin Bakery as she reveals game-changing strategies for catering sales in today's challenging business landscape. Learn how to leverage AI, integrate operations and sales teams, and build lasting client relationships through authentic human connection. From technology tools to sales techniques, this episode offers actionab…
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Episode 6: The Catering Growth Playbook with Aron Benon, CEO of LaLa Tacos
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45:36In this episode of Restaurant Catering Smarts, Michael Attias sits down with Aron Benon, CEO of LaLa Tacos, a fast-growing taco catering business known for its high-quality food, top-notch customer service, and innovative marketing strategies. Aron shares how he turned a small taco cart operation into a thriving business with 22 taco carts, a 5,000…
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Scaling Catering Delivery: Insights from FIRST's Andrew Nakkache
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27:29In this insightful episode of The Catering Cage, host Erle Dardick speaks with Andrew Nakkache, Co-founder and CEO of FIRST (YC W19), about revolutionizing catering delivery. Andrew shares FIRST's journey from managing their own delivery fleet to becoming a technology company that connects restaurants with delivery providers through their innovativ…
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Restaurant Results: Turning Catering into Profit with Jeremy Hood
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20:08Join Erle Dardick as he interviews Jeremy Hood, founder of Restaurant Results Partners and former restaurant owner, who reveals how independent operators can leverage catering to dramatically increase profits. Jeremy shares his journey from working in his family restaurant to creating systems that allowed for a successful exit, and offers practical…
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Episode 5: Mastering Corporate Catering with Jessica Lehrer, Owner of Adam & Joe's Gourmet Eatery
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38:12In this episode of Restaurant Catering Smarts, Michael Attias welcomes Jessica Lehrer, Owner of Adam & Joe's Gourmet Eatery, a catering company that has mastered high-volume, high-quality corporate catering with a focus on fresh, locally sourced ingredients and exceptional service. Jessica shares how she and her family grew their business from a sm…
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Garden Catering's CEO Frank Carpenteri on Growing B2B Catering
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42:19In this eye-opening interview, Garden Catering CEO Frank Carpenteri reveals how his multi-unit restaurant operation transformed their catering strategy from "saying yes to everything" to a focused Monday-to-Friday business lunch model that's driving significant profit margins. Carpenteri shares practical insights on kitchen operations, technology i…
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Episode 4: Scaling Southern Hospitality with Butch Scott, Owner of Taylor Grocery Special Events Catering
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43:42In this episode of Restaurant Catering Smarts, Michael Attias welcomes Butch Scott, Owner/Operator of Taylor Grocery Special Events Catering in Taylor, Mississippi. With over two decades in the restaurant and catering industry, Butch has built a multi-million-dollar catering business rooted in southern hospitality, consistency, and customer relatio…
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From Food Truck to Catering Empire: Mary Shillue Goldberg Reveals Clover's Secret Sauce
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33:23In this insightful episode of "The Catering Cage," host Erle Dardick interviews Mary Shillue Goldberg, Director of Catering at Clover Food Lab, who shares her journey from making early morning box lunches to leading catering for Boston's beloved vegetarian restaurant chain. Mary reveals practical strategies for building successful catering operatio…
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Tech, Teams, and Tactics: Building a $Million Catering System
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25:06Discover how restaurant operator Nick Panos transformed his family's pizza business into a thriving catering operation through innovative technology and operational excellence. Learn his proven strategies for maximizing profit margins, building effective teams, and leveraging unused capacity to scale your catering business. From custom tech solutio…
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Episode 3: Building a Catering Powerhouse with Amber Polk, Catering Director at Soulman's Bar-B-Que
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45:02In this episode of Restaurant Catering Smarts, Michael Attias welcomes Amber Polk, Catering Director at Soulman's Bar-B-Que. With over 10 years of experience in the catering industry, Amber has played a pivotal role in growing Soulman's Bar-B-Que's catering operation across 20 company-owned locations. Amber shares how consistency, training, and cus…
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From ZERO to HERO: Catering Strategies That CRUSH the Competition
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31:36Restaurant industry insider Jason Brooks reveals the shocking truth about why most restaurants are leaving MILLIONS on the table with their catering strategies. Discover the hidden fears, critical mistakes, and game-changing solutions that can transform your food service business from struggling to successful. Whether you're a restaurant owner, man…
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Mastering B2B Catering Sales: Insights from a Restaurant Industry Veteran
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42:28Dive into the world of professional catering sales with industry veteran Lance VanHemel as he shares invaluable insights on building a successful B2B catering operation. From managing relationships between sales and operations teams across 42 locations to his proven strategies for identifying high-value accounts, VanHemel reveals the secrets behind…
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Episode 2: Marketing Masterclass with Julie Wade, Taziki's Head of Marketing
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42:04In this episode of Restaurant Catering Smarts, Michael Attias welcomes Julie Wade, Head of Marketing at Taziki's Mediterranean Café. With over 15 years of experience in brand strategy and marketing, Julie shares insights on creating authentic customer experiences, leveraging technology like AI for personalization, and the importance of integrating …
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Leveraging Technology to Empower Restaurant Teams
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28:54Join us for an enlightening conversation with Quinn McKenna, co-founder of Byte Kitchen, as he shares his journey from restaurant operations to tech innovation. Learn how this groundbreaking platform is revolutionizing restaurant catering operations by consolidating multiple marketplace channels into a streamlined system. McKenna discusses how smal…
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Catering Technology Trends Transforming Restaurants
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28:13In this insightful discussion about the future of restaurant catering, industry experts explore how technology and operations are evolving to meet growing demand. From capacity management challenges to the integration of AI, the conversation reveals how restaurants are adapting to handle multiple revenue streams while maintaining operational effici…
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Episode 1: Secrets to Scaling Catering Success with Jill Hammett, CaterZen's COO
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50:57In this episode of Restaurant Catering Smarts, host Michael Attias interviews Jill Hammett, the new COO of CaterZen Catering Software. Jill shares her unique journey into the catering industry, emphasizing the importance of relationships, reputation, and technology in building a successful catering business. She discusses the challenges and strateg…
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Restaurant Innovation That Actually Worked: 2024 Wrap Up Edition
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58:13In this eye-opening industry review, we explore how restaurants revolutionized their catering operations in 2024 through innovative technology and relationship-building strategies. From massive $400,000 single-event orders to AI-driven ordering systems, discover how leading brands balanced automation with personal touch to dominate the B2B catering…
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Restaurant Survival Guide: Is B2B Catering Your Missing Revenue Stream?
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31:38Meet Szabi Bako, the innovative CEO who transformed a family-run catering startup into Helsinki's largest B2B catering operation in just three years. From launching during the pandemic to hitting million-euro revenue, Szabi reveals the crucial differences between drop-off and event catering, why most restaurants fail at B2B catering, and how the ri…
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Event Catering Exposed: The Game-Changing Strategy No One Talks About
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40:38Discover how Ryan O'Neil's Curate is revolutionizing the catering industry with cutting-edge technology that transforms event management for restaurants. From AI-powered insights to flexible workflow solutions, this game-changing platform helps food service professionals unlock new revenue streams, streamline operations, and create unforgettable di…
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Catering Tech: The Secret Weapon for Restaurant Growth
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47:33Discover how modern catering technology is revolutionizing restaurant operations by providing integrated solutions that transform B2B catering from a peripheral service to a strategic, profitable business channel. Guest: Terry Matthews RestaurantTech #CateringInnovation #FoodServiceDigital 🫶 Subscribe NOW - Unlock a world of knowledge, innovation, …
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The Untapped Potential of Catering: Transforming Restaurant Business Models
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48:18Catering is emerging as a transformative business channel for restaurants, requiring a strategic shift in organizational culture, technological infrastructure, and operational approach. Experts argue that successful catering goes beyond traditional food service, involving specialized transaction methods, comprehensive B2B strategies, and a dedicate…
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AI Impacts Pizza with Pizza Hut's Taras Malyshev
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48:36In this podcast episode, Taras Malyshev from Pizza Hut explores how AI can transform restaurant operations, focusing on sales, marketing, order entry, and delivery. He emphasizes AI as a strategic partner that enhances human capabilities, offering insights into dynamic pricing, personalized customer experiences, and innovative technology applicatio…
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Building Value - One Customer Worth $100K
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47:59Renato Dayan, CEO of Flex Catering, reveals how restaurant brands can transform catering from a peripheral activity to a strategic revenue channel by leveraging advanced technologies like AI, centralized production, and specialized software solutions that prioritize relationship-based business models. RestaurantTechnology #CateringInnovation #FoodS…
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The Untapped Potential of Catering: A Hospitality Veteran's Insights
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44:16Catering is a goldmine for restaurant operators, but requires a distinct business approach and focus on customer experience, data collection, and nurturing B2B relationships. 🫶 Subscribe NOW - Unlock a world of knowledge, innovation, and growth from the largest podcast network in food service! - https://savorfm.substack.com/ CateringBusiness #Resta…
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