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In this episode of Restaurant Catering Smarts, Michael Attias sits down with Chris Heffernan, CEO of dlivrd—a last-mile logistics company disrupting the gig delivery space with a focus on transparency, driver empowerment, and AI-driven matchmaking.

Chris shares his vision for a delivery ecosystem where restaurant operators and drivers both win. You’ll hear how dlivrd’s platform is custom-built for catering—not just another gig app. Think: delivery driver profiles, matching based on capacity and equipment (not just location), and AI that “swipes right” on the perfect driver for every order.

Michael and Chris dive into:

  • The flaws of traditional delivery apps for catering orders

  • How AI and driver profiling create better outcomes for large orders

  • Why culture and community matter, even in the gig economy

  • Practical ways caterers can leverage AI, from chatbot customer service to automated menu recommendations

Whether you’re running five catering deliveries a week or fifty, this episode will change how you think about delivery logistics.

Restaurant Catering Smarts is powered by CaterZen Catering Software, the all-in-one platform helping restaurants grow catering sales and streamline operations.

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13 episodes