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Welcome to The Issuer Academy: Paymentology’s Podcast to Innovate, Scale, and Provide Impact. Every week, we unlock the secrets behind transformative card programmes and next-generation payment experiences. Through in-depth conversations with industry leaders, real-world case studies, and technical deep-dives, we explore how advanced payment solutions can overcome traditional barriers and open new markets. Whether you're a startup founder, a retail banking executive, or a fintech enthusiast ...
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Revealing Better Results

Garland McLaughlin

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Revealing Better Results podcasts focus on business and community-related economics and political conversation. From time to time guests are invited to join the conversation. Interviews with business and community leaders are a common occurrence on Revealing Better Results.
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Welcome to PayPod, a show that explores the fast-changing world of payments and fintech. The show features interviews with leaders and entrepreneurs in the payments and fintech industries. Each episode, you’ll hear an interview directly with a leader of the payments industry. We talk with fintech entrepreneurs, security experts, mobile developers, eCommerce pros, and more... From credit card processing to bitcoin... from retail point of sale systems to cutting edge digital payments software… ...
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TechTrends podcast is an African tech podcast that tracks and reports on technology trends including startups and business news from across Africa. The podcast is hosted by Kenyan tech journalist Nixon Kanali, who is also the founder and Tech Editor for TechTrends Media Limited. Get in touch with us. Send your voice recordings to [email protected] with suggestions for topics or guests for a chance to appear on the show.
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Episode Topic: Megan Knab, CEO of Franklin Payroll, joins PayPod to talk about the evolution of payroll and payments in a crypto-native world. From overcoming debanking to leveraging programmable payroll, Megan outlines a clear vision for a decentralized financial infrastructure powered by stablecoins and blockchain. Lessons You’ll Learn: How deban…
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In this special live episode of The Issuer Academy podcast, recorded at Money 2020 Europe in Amsterdam, host Merusha Naidu is joined by Theodora Lau, founder of Unconventional Ventures and author of "Banking on Artificial Intelligence," and Tim Joslyn, Chief Technology Officer at Paymentology. Together, they cut through the AI hype dominating finte…
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Episode Topic: Louis Hoch, CEO of Usio, joins PayPod to discuss the future of payments, including embedded payment solutions, real-time payments, and the intersection of biometrics and AI in transforming the payments landscape. He shares how flexibility, customer-centricity, and innovation will drive the next wave of payment systems. Lessons You’ll…
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Episode Topic: Ken Stott, Field CTO at Hasura, joins PayPod to explore how modern fintech leaders can navigate trust, regulation, decentralization, and AI in today’s data landscape. He explains how intelligent agents, semantic layers, and universal data access are shaping the next generation of financial data architecture. Lessons You’ll Learn: Lea…
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Episode Topic: Andrew Jamison, CEO of Extend, joins PayPod to explore the revolution of B2B payments through virtual cards. From legacy system hurdles to modern API solutions, Andrew discusses how businesses can embed smarter, safer, and more efficient payments without a full tech overhaul. Lessons You’ll Learn: Why embedded finance is the future, …
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Episode Topic: Srikrishnan Ganesan of Rocketlane joins PayPod to explore how modern fintech companies can stop the bleeding from inefficient operations. From delayed onboarding to inadequate project visibility, Sri unpacks why traditional workflows are no longer enough—and how tools like Rocketlane plus AI-driven automation can give your team a rea…
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In this episode of The Issuer Academy podcast, host Merusha Naidu is joined by Leda Glyptis, Author, Advisor, Chair of Bourn AI and Professor at the University of Loughborough, Pauline Molloyi, Acting COO at OM Bank, South Africa's newest digital bank, and Anna Porra, CRO at Paymentology. Together, they navigate redesigning financial systems for tr…
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Episode Topic: Ruston Miles of Bluefin joins PayPod to unravel the real story behind payment data security. From debunking myths around chip card protection to highlighting the need for encryption at the point of interaction, Ruston shares critical insights into why businesses must adopt P2P encryption and tokenization to stay ahead of evolving thr…
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In this episode of the TechTrends Podcast, we’re joined by Sam Odhiambo, Head of Consumer Electronics Business at Samsung Electronics East Africa, to break down the truth behind QLED technology.#QLED #SamsungQLED #NEOQLED #Samsung #SamsungTVs #SamOdhiambo Follow us on all our socials Twitter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/@TechTrendsKE​​⁠⁠⁠…
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In this episode of The Issuer Academy podcast, host Merusha Naidu is joined by Michael Galvin, Co-Founder and Chief Commercial Officer at Toqio, and Ignacio Gironella Merino, Head of Sales Europe at Paymentology and Global Sales Director at MeaWallet. Together, they navigate the true potential of embedded finance through cards and tokenization. Wha…
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Episode Topic: Matthew Stafford, Managing Partner at Build Grow Scale, joins PayPod to break down what’s really holding e-commerce stores back from growth—and how conversion rate optimization, rooted in behavioral psychology and powered by AI, is changing the game. Lessons You’ll Learn: Why most CRO fails without psychology, how customer friction k…
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In this episode of The TechTrends Podcast, we dive into one of the most pressing issues of our digital age - should social media be regulated, and if so, how? Join us as we explore the potential impact of social media regulation on free speech. We also discuss global trends, local implications in Kenya and what a balanced approach to governance mig…
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Episode Topic: Fatemeh Nikayin, Co-founder and CEO of Rivero AG, joins PayPod to reveal how AI-powered solutions are transforming how banks manage payment disputes. She shares how building trust, minimizing customer distress, and enabling lightweight innovation are critical for modern fintech success. Lessons You’ll Learn: How protecting customer d…
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In this short episode, we dive deep into the Epson EcoTank L6550, a high-performance all-in-one printer built for businesses and busy print environments. We’re joined by Ernest Mwadime, a print shop owner, who shares his real-world experience using the L6550 in his day-to-day operations. From print quality and speed to ink efficiency and running co…
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Episode Topic: Kanyi Maqubela, Managing Partner at Kindred Ventures, joins PayPod to discuss how values-led venture capital supports high-impact startups across fintech, climate, and more. Discover how Kindred identifies founders who move fast, think big, and adapt as they scale game-changing ideas into real-world solutions. Lessons You’ll Learn: W…
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Episode Topic: Sohail Sadeghi, founder of Atlantis Tax Group, joins PayPod to explore how business owners, investors, and high-income earners can shift their mindset from tax compliance to tax strategy. Sohail shares his insights on the most common tax mistakes he’s seen, provides guidance on leveraging real estate for tax benefits, and explains ho…
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How is AI transforming productivity for employees in Kenya? In this episode of The TechTrends Podcast, we discuss this ahead of the TechTrends Pulse forum to explore real-world AI use cases in the workplace. From smarter workflows to empowered teams, discover how AI is helping Kenyan businesses work faster, better, and more efficiently. Powered by …
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Episode Topic John Gordon, CEO of ValidiFI, joins PayPod to discuss how alternative data is revolutionizing credit risk assessment. Discover how using ACH history, bank account behavior, and fraud signals is giving lenders a clearer, fairer view of consumer creditworthiness in today’s fast-changing financial landscape. Lessons You’ll Learn Explore …
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In this episode of The TechTrends Podcast, we sit down with Vinod Goel, East Africa Regional CEO of Jumia, Africa’s leading e-commerce platform, to explore the current landscape of online retail across the continent. From rising mobile money adoption to last-mile delivery challenges, we dive deep into what’s driving e-commerce growth, the hurdles s…
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Episode Topic Today’s episode gets into the weeds into how stablecoins are transforming cross-border payments and financial access. Kevin Lehtiniitty, CEO of Borderless.xyz, reveals how his team is building the connective tissue for global stablecoin movement by partnering with licensed financial institutions. This episode uncovers the opportunitie…
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In this episode of The Issuer Academy podcast, host Merusha Naidu is joined by Jeff Parker, CEO of Paymentology, and Christian Rau, Senior Vice President of Global Partnerships, Digital Assets, Blockchain, and Fintech Enablement at Mastercard. Together, they explore the evolving payments landscape, from the future of cash and plastic cards to the t…
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From next-gen card issuance to tokenisation, digital wallets, and Cards-as-a-Service, we dive deep into the strategies that are shaping the future. Featuring payment pros, fintech visionaries, and tech experts, this is where payments innovation comes to life. Watch the trailer now and get ready for game-changing conversations! #TheIssuerAcademy #Pa…
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In this episode of The TechTrends Podcast, we unpack the surprising news of Kenyan BNPL startup Lipa Later going into administration. What led to the collapse of one of Africa’s most recognizable credit startups? And what does this mean for the broader fintech and digital lending ecosystem across the continent? We explore the implications for inves…
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Episode Topic Today’s conversation explores how decentralized finance (DeFi) has transformed the crypto landscape, especially for businesses in emerging markets. Maxim Galash, CEO of Coinchange, shares insights on building automated yield products, the role of stablecoins in global commerce, and how regulation is shaping the future of financial inf…
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Episode Topic In this episode of PayPod, host Kevin Rosenquist sits down with Adam Katz, founder and CEO of Kaletra, to discuss the challenges and inefficiencies in foreign exchange (FX) trading. Despite FX being a $7.2 trillion daily market, many financial institutions still rely on outdated legacy systems, leading to high fees, slow transactions,…
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Episode Topic In this episode of PayPd, host Kevin Rosenquist explores the urgent and growing issue of online impersonation and digital fraud with Kate Cox, Business Development Lead at Memcyco. As cyber threats become more sophisticated, Memcyco is pioneering real-time detection technology to uncover spoofed websites and protect both businesses an…
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In this episode of The TechTrends Podcast, we sit down with William Kamore, Senior Trainer & Content Manager at LG Electronics Eastern Africa to explore how LG is shaping the future of consumer electronics in Kenya. From cutting-edge innovations in smart home technology to sustainability initiatives and customer-focused solutions, we discuss how LG…
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Episode Topic In this episode, we dive into the world of fintech innovation with Tomas Navickas, the CTO and co-founder of myTU. He shares insights on how myTU is transforming digital banking and enhancing financial accessibility. As a leader in the industry, Tomas discusses the challenges of scaling a fintech startup, the role of technology in fin…
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Episode Topic Effective leadership is more crucial than ever in today’s fast-changing work environment. But what does it truly take to lead with confidence, clarity, and compassion? In this episode of PayPod, we welcome leadership coach and facilitation expert Therese Miclot, who has spent over two decades helping individuals develop the skills to …
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Episode Topic In this episode of PayPad, we sit down with Stephen McDaniel, CEO of F&I Sentinel, to uncover the complexities of auto financing compliance and the hidden world of F&I products. From gap waivers to extended warranties, Stephen sheds light on how these financial products impact both consumers and lenders. We also explore how compliance…
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In this episode of theTechTrends Podcast, we dive into the evolving landscape of mobile money in Kenya, with a focus on the growing competition between Airtel Money and M-PESA. As digital payments become the backbone of financial transactions, we analyze how these two giants are shaping the future of mobile banking, their market strategies, user ad…
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Episode Topic In this episode of PayPod, host Kevin Rosenquist sits down with Robert Podlesni, Chief Product Officer of Revolv3, to explore the rapidly evolving landscape of subscription-based payment processing. As businesses increasingly shift to subscription models, optimizing payment approval rates and minimizing involuntary churn has never bee…
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Episode Topic In this episode of PayPod, we explore the future of financial data governance with Ahikam Kaufman, co-founder and CEO of Safebooks AI. As financial data management becomes more complex, businesses must ensure accuracy, compliance, and security in real time. Ahikam shares insights on how AI-powered automation is revolutionizing the ind…
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Episode Topic Embedded finance is revolutionizing the way businesses and consumers interact with financial services. In this episode of PayPod, we dive into this transformative trend with Renata Caine, General Manager of Banking as a Service (BaaS) at Green Dot Corporation. Renata shares her insights on how embedded finance seamlessly integrates ba…
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In this episode, we sit down with Ferdinand Wambua from dLocal to explore how the company revolutionises cross-border transactions. Ferdinand is the Regional Manager for East Africa at dLocal.Tune in to learn about the future of digital payments, compliance strategies, and the evolving landscape of international e-commerce.This episode was recorded…
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Episode Topic Edge computing is transforming how businesses manage and secure data, particularly in industries like banking, retail, and fintech. In this episode of PayPod, host Kevin Rosenquist speaks with Bruce Kornfeld, Chief Marketing and Product Officer at StorMagic, about why edge data solutions are becoming critical for modern enterprises. A…
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Episode Topic Decentralized finance (DeFi) is reshaping the financial landscape, but its complexity often hinders mainstream adoption. In this episode of PayPod, host Kevin Rosenquist speaks with Dan Mulligan, founder of Tidus Wallet, about making DeFi more accessible. Mulligan shares how his background in marketing and SaaS startups led him to dev…
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In this episode of The TechTrends Podcast, we explore the ongoing funding crisis affecting African startups. With venture capital funding on the decline and major players like the Mastercard Foundation pulling back, what does this mean for the future of innovation on the continent? We explore the impact of reduced investments, compare funding figur…
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Episode Topic In this episode, we dive into the evolving landscape of software integrations and how businesses can leverage unified APIs to streamline connectivity. Shensi Ding, co-founder of Merge, shares her journey from computer science researcher to entrepreneur, offering a behind-the-scenes look at the challenges of API integrations and why th…
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Episode Topic Public transportation is evolving, but accessibility, payments, and integration remain significant challenges. In this episode, we dive into how Paulo Ferreira dos Santos, co-founder of Ubiride, is revolutionizing urban mobility by simplifying transportation payments and streamlining multi-modal travel. From buses to trains, bikes, an…
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Join us on The TechTrends Podcast as we sit down with Samsung’s Ryan Mule for an exclusive deep dive into AI—the Samsung way. In this episode, Ryan breaks down common AI myths, separates hype from reality, and shares insights into Samsung’s vision for the future of AI. Twitter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/@TechTrendsKE​​⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠…
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In this exciting episode of The TechTrends Podcast, we sit down with Andrew Fassnidge, the Founder & Director of Africa Tech Summit.Andrew takes us behind the scenes of the Summit’s incredible journey to becoming one of Africa’s premier tech events. He also shares insights into the continent’s thriving startup ecosystem and what the future holds fo…
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Episode Topic In this episode of PayPod, Kevin Rosenquist sits down with Larry Rubin, founder of SwipeIt, to explore the evolving landscape of gift and loyalty card programs in today’s tech-driven marketplace. They discuss how gift cards have transformed from physical plastic cards to instant e-gift cards, integrated into digital wallets like Apple…
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In this episode of the TechTrends Podcast, we speak to Victor Alade, Co-Founder & CEO at Raenest to explore how the Nigerian fintech startup is revolutionizing cross-border payments for African freelancers, remote workers, and businesses. Victor shares insights on the challenges of global transactions, how Raenest enables seamless multi-currency ba…
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In this episode of TechTrends Podcast, I sit down with Sharon Tum, the Senior Regional Manager- EA at Yellow Card, to explore the future of digital assets adoption in Africa. Sharon shares insights on the evolving cryptocurrency landscape, the role of regulation, and how platforms like Yellow Card are driving financial inclusion across the continen…
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In this episode, Nixon Kanali sits down with Ed Aitken from dLocal to explore how the company is revolutionizing cross-border transactions. Ed shares insights on the challenges businesses face when expanding into emerging markets and how dLocal’s innovative payment solutions enable seamless, secure, and efficient global transactions. Tune in to lea…
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Episode Topic In this episode of Pay Pod, host Kevin Rosenquist sits down with Tal Zackon, CEO of TRES Finance, to explore the evolving landscape of Web3 finance. As blockchain technology reshapes the financial sector, traditional tools struggle to keep up with the complexities of decentralized transactions. TRES Finance is tackling this challenge …
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Welcome to The TechTrends Podcast, where we break down the biggest issues shaping Africa’s business and tech landscape. In today’s episode, we’re diving into a growing crisis—the impact of U.S. foreign aid [USAID] funding bans on African startups. With billions in aid at stake, many health-tech startups that once relied on grants and partnerships a…
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Episode Topic In this episode, Jeroen Develter, CEO of Persistence, delves into the evolution of Bitcoin DeFi (BTCFi) and the challenges of blockchain interoperability. As Bitcoin moves beyond a store of value, Persistence is pioneering cross-chain swaps and decentralized finance solutions, allowing Bitcoin to integrate seamlessly into DeFi ecosyst…
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In this episode, we’re talking about DeepSeek—the Chinese AI powerhouse that’s taking the industry by storm. From mind-blowing capabilities to its potential to rival Western AI giants, DeepSeek has the world buzzing. Is this the future of AI as we know it? Or is there more to the story? Stay tuned as we break it all down, uncover the hype, and expl…
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