B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Customer Stories Podcasts
What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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The Pakistan Experience is a podcast looking to tell stories about Pakistan, and Pakistanis, through the lost art of conversations. https://www.youtube.com/c/ThePakistanExperience Also available on Spotify, Google Podcasts and Apple Podcasts. Hosted by Shehzad Ghias Shaikh
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The Wicked Library is a Parsec Award winning show featuring horror fiction stories from upcoming, new, independent and bestselling authors. Our Tales of terror are read by Host / Producer, Daniel Foytik and other popular voice actors and feature custom music to bring the stories to life. Each episode features the work of some of the best voices in independent horror fiction.
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Telling West Virginia's Story
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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Welcome to the Relentless Customer Leader Podcast – How Customer-Obsessed Leaders Win. This is a podcast that will ignite your passion for delivering experiences that leave your customers craving for more. In each episode, we'll dive into the minds of visionary leaders and trailblazing companies who have made customer experience their sacred mission. Prepare to be inspired as we unpack the game-changing strategies, unconventional thinking, and real-world stories of customer-centric transform ...
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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Welcome to the Apex Custom Concrete & Masonry Podcast, where craftsmanship meets community! Located in Oak Harbor, Ohio, we are dedicated to transforming homes and commercial spaces with our superior concrete and masonry services. Our expertise spans outdoor kitchens, stamped patios, paver patios, staining and engraving, custom steps, concrete countertops and tables, micro etching, stone work, and brick work. Each project reflects our commitment to quality and our passion for creating beauti ...
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Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
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Tired of Customer Success conversations that sound like they were written by a vendor's PR team? The Customer [Un]Success Podcast cuts through the noise to expose what’s actually broken in Customer Success, and other GTM roles, and what to do about it. Hosted by Joe Di Grande, a digital CS, Tech Touch, and RevOps leader with experience at companies like Business Insider, Ceros, and eMarketer, this podcast brings raw, unfiltered conversations with post-sale leaders who’ve been in the trenches ...
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Assorted stories from NPR
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Customer Success Career Coach
Carly Agar | Career and Job Interview Tips for Customer Success Managers
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Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning ...
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"Casual discussions of casual Magic," says it all. We love playing Magic, and we love talking about it. Topics include draft, sealed, Commander, 100-card Singleton, flavour rulings, custom cards, and cracking open weird old booster packs.
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Hi, I’m Jiajia, a qualified language teacher and a language lover. If you have been learning Chinese for years and still haven’t reached fluency, I’m here to help! Through this podcast you will learn the REAL Chinese. You will listen to different topics, such as the cultural, the custom, idioms and slang, stories, tips for learning and more. Listen repeatedly-Read the transcripts-Do output activities. You will find yourself using new words and phrases that you’ve listened before automaticall ...
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Listen in on personal stories, adventures, truths and "lies" about the things ALL of us Guys & Gals talk about while we are in the Garage playing with or working on our rides! Some Funny, Sad, Crazy, Weird and Informative Life lessons could be around every story or conversation.
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Business tips for startups by proven entrepreneurs
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An Acxiom podcast where we discuss marketing made better, bringing you real challenges and emerging trends marketers face today.
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Bob and Mark are regular American guys exploring different countries and cultures through the holiday experience of Christmas. They enjoy festive movies, music, food, and customs. Each episode features the two visiting a new international location. It's like a global Christmas party!
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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Speed & Kolor is your window into custom motorcycle culture. There are so many wildly creative and deeply passionate characters in the world of custom motorcycles and so many great stories to be told. Bruce offers different perspectives on many topics while he shares his passion for motorcycles. The host brings you fun, casual conversations with all kind of custom motorcycle enthusiasts to entertain and inspire you. He’ll also bring you information on the latest trends and products to keep y ...
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The Golfstore Podcast is a podcast about golf, where we share our tips, knowledge and passion for the game. In by-weekly episodes we will interview Golfstore Teaching Professionals to provide compelling and inspiring stories that will help you with golf game.
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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A behind the scenes look at what happens at our brewery. Customer stories, fun facts and all types of shenanigans
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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Welcome to Work This Way by FOUNDRY, a new business podcast speaking to real people. No wannabe influencers, no nonsense pseudo health advice, just real human stories across the UK. Our members, partners and ambassadors speak to us about their business stories, sharing the ups and downs, the ugly truth about work in the 21st century. Here's the pitch, 25 minutes of your life, once a week, to learn about an interesting person and business. They could be your future business partner, customer, ...
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“Stand-Up Memories” is a podcast featuring former head writer and cast member of the Howard Stern show Jackie Martling and fellow comedian, friend and history professor Peter Bales bridging the worlds of comedy, history and wherever else they land. They share hilariously heartfelt (and sometimes raunchy) stories from their decades of stand-up comedy and unique lives, diving deep into their experiences in very varied locales and with extremely eclectic characters, all resulting in their being ...
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Every week there are new marvels to look for in the outdoors, and Discover Nature highlights these attractions. The Missouri Department of Conservation’s Candice Davis brings us the stories of river otters, luna moths, red buds, and other actors as they take center stage in nature’s theater.
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The fun & fascinating stories of Supply Chain & Logistics.
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What if the secret to transforming your business wasn’t in the next big strategy—but in the experiences you create every single day? Chats with Jason is more than a podcast—it’s a movement led by customer experience strategist and bestselling author Jason S Bradshaw. In each episode, Jason sits down with world-class leaders—not just from customer service or HR, but from technology, marketing, finance, design, leadership, and more. Why? Because every part of a business touches the customer or ...
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The Master Your Business Podcast is a live workshop-style branding, marketing and customer experience podcast hosted by me, Deirdre Martin. You will learn actionable step-by-step tips that help businesses like yours gain clarity and illuminate your path to business success. As well as interviews with industry experts, I share how I became an industry thought leader in marketing and customer experiences using digital courses, keynote speaking and co-authoring a number-one best seller all with ...
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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are the ...
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This is Brand Story, where host Steve Gilman talks with those on the front lines of brands: business leaders, entrepreneurs, and marketers. Our guests represent a wide variety of roles and industries, but the lessons learned break through those walls, connecting us on shared themes of brand experience, leadership, storytelling and understanding your audience. You’ll hear unique stories you can relate to, be inspired by, and learn from — because stories are what connects us.
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Host Maurice Merrick takes deep dives into automotive history with great storytelling and fascinating guests from the car and motorcycle world. It's all about the people and the stories behind the machines.
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Welcome to Built By Insights with Matt Krueger, a podcast where stories shape the foundation of every home. Matt, a custom home builder with Built By Krueger in Boulder County, Colorado, sits down with architects, homeowners, designers, and others who contribute to the area's most distinctive homes. Through these conversations, you'll discover the personal journeys, inspirations, and challenges that turn dreams into reality. Whether it's a homeowner's vision coming to life or an architect's ...
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Hosted by Scott McCartney, Fmr. Travel Editor/"Middle Seat" Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q's. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by & Dedicated to Ben Baldanza.
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🎙 Welcome to Rarified Air: Stories of Inspired Service, a podcast that takes you on a journey into the DNA of InterSystems. I will be your guide as we explore how our unparalleled commitment to customer service fuels limitless human potential. 🤝 Join us as we dive into the culture of InterSystems and share the stories of the people who make it all possible - our customers, partners, and employees. From helping healthcare providers improve patient outcomes to powering the world’s most importa ...
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Hosted by Shawn McVey, MA, MSW and Rachel Teichberg, CVPM, CVBL, The VetMed Mind is a podcast project that collects, shares, and celebrates the inspiring stories from the veterinary medicine community. We hear from vet med students, veterinarians, managers, veterinary technicians, customer support and industry professionals about their individual experiences in the field. Stories include everything from the joy of the journey to the challenges of being in a fast-paced field. What does succes ...
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Brought to you by award-winning writer and TV host Gary Lewis, Gary Lewis Outdoorsman (formerly Ballistic Chronicles) tells the stories of great hunts, provides insights into the firearms industry, discusses custom rifles, wildcat calibers and hunting for mule deer, elk, blacktail deer, whitetails, bear and coyotes. Other topics include hunting trucks, steelhead fishing, upland bird hunting and dog training.
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Welcome to the LiveChat Factory Podcast, your go-to show for all things customer service, digital engagement, and business success. Hosted by Karen Levett, this podcast dives into the latest trends, challenges, and game-changing strategies in the world of customer experience. Each episode features insightful conversations with industry leaders, business owners, and innovators who share their expertise on customer service, live chat, digital transformation, outsourcing, and the evolving role ...
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"Using AI at Work" shares real life stories of how business professionals are using generative AI in their daily operations. Join us to explore innovative AI use cases, overcome adoption challenges, and gain insights that drive business success.
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In Horror Humor Hunger, host and horror author Viggy Parr Hampton will scare you, make you laugh, and then feed you. Each season presents an original short story, followed by interviews with experts, discussion about the themes of the story and the nature of horror, and a custom-crafted recipe inspired by the story.
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Owning a small business can be one of the most rewarding and challenging things a person does. Amid an uncertain economy and ever-evolving consumer trends, there is a lot to figure out and navigate to ensure your business thrives. Join hosts Jannese Torres (Yo Quiero Dinero) and Austin Hankwitz (Rate of Return) as they connect with small business owners and hear their stories about managing the ups and downs of starting and growing a small business. Listen to "Mind the Business: Small Busine ...
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Learn how businesses and enterprises around the globe are using iPhone and iPad to improve the way employees work.
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Pulse, presented by Intuji, is your go-to podcast for insights into the ever-evolving business landscape. We dive deep into how modern businesses can harness strategy, data, commerce, and technology to enhance their brand and customer experience and scale effectively. From the finer points of user experience (UX) and user interface (UI) design to the nitty-gritty of web development, software engineering, and DevOps, we cover many topics. But we don't stop there. Our discussions extend to cut ...
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Welcome to Personetics’ Banking on Innovation podcast, where banking leaders driving customer-centric Innovation to share their stories and reveal their insights on how financial data-driven personalization impacts business results and banking customers’ financial wellbeing. Hosted by Jody Bhagat, President of Americas at Personetics, the biweekly podcast helps executives in banks, fintechs and banking providers consider how to lead customer-driven Innovation in their own organizations. Gues ...
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Leaders in Customer Loyalty: Brand Story | Empowering Progress: Echelon’s Member-First Approach to Fitness, Loyalty, and Innovation
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Send us a text In an industry where innovation is often measured by specs and screen size, Echelon is taking a different approach—one rooted in accessibility, adaptability, and authentic member connection. As the fitness technology brand expands its AI capabilities and scales its omnichannel footprint, it remains firmly committed to one mission: su…
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Ep. 252: Erin Wallace | The Data Doesn’t Care How Good You Think You Are
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Episode 252: Most CX maturity assessments ask how you think you're doing. This one demands proof. Erin Wallace, director of client engagement at MyCX from Bain & Company, is helping to lead a fundamental shift in how companies measure CX maturity. Most tools rely on perception-based self-assessments that reward self-promotion over progress. The Cus…
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3358: Pearson Research Challenges the Myth of AI Replacing Tech Jobs
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What if the average UK tech worker could reclaim almost an entire workday each week without extra hours simply by harnessing AI tools like ChatGPT and robotic process automation more effectively? In this episode, I sit down with Oliver Latham from Pearson’s Enterprise Learning and Skills division, to unpack research revealing how intelligent automa…
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Inside America’s Packard Museum: Rob Signom and Bill Warner on Packard History, Racing, and Car Culture
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In this episode of Stickerdick’s Garage, host Mark Richardson returns with a special guest lineup—Bill Warner, founder of The Amelia, and Rob Signom, Executive Director of America’s Packard Museum. Step inside the story of Packard, from its roots as a symbol of luxury and innovation to its pivotal role in iconic land speed records and WWII engineer…
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欢迎收听《自然而然说中文》，在这一期的节目里，你能够： 1.了解什么是“网号”“网证”。 2.了解中国政府出台网络个人身份认证的原因。 「This episode is sponsored by pinyin app. 」 预订和佳佳的线上一对一课-Book your 1-on-1 class with Jiajia: https://speakchinesenaturally.com/product-category/online-courses/ …
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#116 The Truth About Confidence (And Why It Intimidates People)
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In this solo episode, Aaron opens up aboutwhat confidence really means, how it develops, and why people often mistake itfor arrogance. From his own experiences in leadership and martial arts trainingto being misunderstood and even called intimidating, Aaron walks through theinternal work required to become truly grounded — and how to help others ge…
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Jack Levis - How UPS Avoided a $600M Mistake and Reinvented Delivery | Pulse by Intuji #30
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In this episode of Pulse by Intuji, Julian Wallis speaks with Jack Levis, former Senior Director at UPS, who led a transformation that saved the company over $600 million a year. Jack shares how a system on the brink of cancellation became UPS’s most successful operational breakthrough — and the critical role psychology, leadership and data played …
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3357: Can AI Save Small Businesses? Homebase CEO on Empowering the Underdog
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What if the biggest leap forward for small businesses wasn’t about selling more, but reclaiming time? In this episode of Tech Talks Daily, I sit down with John Waldmann, CEO and co-founder of Homebase, to unpack how AI isn’t just a Silicon Valley toy for large enterprises but a lifeline for the millions of small businesses keeping local economies a…
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Why Kashmir is Hamlet in Vishal Bhardwaj's Haider - Film Video Essay
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The Film Experience https://www.youtube.com/watch?v=lsBxow_7tyA&t=1604s
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John Nikas: Racing, Writing and Rants
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Few people speak more passionately about cars than John Nikas. He's a longtime vintage racing driver, an author of dozens of books, and a sought-after public speaker on automotive subjects. His first love was for British sports cars in all their crudeness and stubborn tradition, but that was only the gateway to a lifetime spent behind the wheel and…
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78. I Broke Down 5 Cold Messages That Got CS Job Interviews - Here's What They Had in Common
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Sick of pouring your heart into job applications only to get ghosted, again and again? Here’s the truth, cold outreach can actually land you more interviews (double, in fact), but only if you ditch the generic and learn to message like a pro. Most people are doing it all wrong and sabotaging their shot at the job before they even get a reply. Today…
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Create a game plan – and lower your scores
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Probably you have left the course feeling you swung the club well but that your score didn't reflect it. Likely your game plan and decision making wasn't up to par. In this episode of The Golfstore Podcast Magnus Andersson, Golfstore Pro and former tour caddie, dives deep into course strategy and helps creating a game plan that will lower your hand…
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3356: What Moodle Teaches Us About the Future of Open Learning
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What if the key to global access to high-quality education isn't policy reform or private investment, but open source software? In this episode of Tech Talks Daily, I sit down with Scott Anderberg, CEO of Moodle, to explore how one of the world’s most widely used learning platforms is quietly transforming education in ways that extend far beyond th…
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297 - Guest Co-Host Oscar Munoz, Guest: Charlie Curreri, PhD, The Center for Aviation Mental Health
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This week: Guest Co-Host Oscar Munoz, Guest: Charlie Curreri, PhD, The Center for Aviation Mental Health & Creator "Pilot Wingman". Focus: Pilot Mental Health. Also: Colbert/Late Show cancellation relevance to aviation industry; GBTA survey numbers; Delta & United report positive Q2; Delta creatively swaps engines; Avelo pulls out of CA; Listener i…
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Lead with Vision, Not Just Strategy | Visionary Leadership with Dr. Oleg Konovalov
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What separates average leaders from unforgettable ones? It’s not strategy—it’s vision. In this powerful episode, Jason S. Bradshaw sits down with global thought leader Dr. Oleg Konovalov, known as the “Da Vinci of Visionary Leadership,” to uncover the rare leadership skill that transforms companies from the inside out. You'll discover: ✅ Why vision…
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Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Amy Boatwright, co-founder of Nobility Doors. They cover moving from clipboards and sticky notes to a comprehensive management platform. Amy also talks drumming up business in rural Oklahoma, long drives for service calls, and opening multiple locations to meet the need…
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Dealer Plate Guy on Trust, Turnover, and TikTok
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What if improving customer retention had nothing to do with discounts, campaigns, or clever emails, and everything to do with your team? Before you worry about bringing customers back, ask yourself: Would you come back if the service advisor changes every six months? In this episode, sponsored by DriveSure, Bill Springer sits down with Austin Conro…
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Haunting Our Minds with Nick Roberts
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Chances are, when you think of indie religious horror (which I hope you do!), you can’t help but think of Nick Roberts. He’s the internationally bestselling author of The Exorcist’s House, which won the 2023 Books of Horror Indie Book Brawl, Mean Spirited, Anathema, and many other horrifying novels, along with two story collections, It Haunts the M…
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#72 - Powerhouse Approaches to Finish Strong in 2025 | Real Talk about Marketing and Acxiom Podcast
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The rules of the game have changed—and brands that want to win in 2025 need to play smarter, not just harder. With persistent inflation, rising tariffs, and shifting expectations, just repeating 2024 strategies won’t get the job done. In this high-impact episode of Real Talk About Real Marketing, we explore how Adobe + Acxiom turn uncertainty into …
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How DivaDance Grew From 1 Class to 50+ Locations — Franchise Lessons with Jami Stigliano
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DivaDance founder and CEO Jami Stigliano joins host Emily for a deep dive on building a movement-based business that inspires confidence and community. Jami shares candid lessons on accessing capital, scaling with intention, fostering authentic culture, leveraging reviews, and why “facts over feelings” is her rule for handling feedback. Whether you…
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The One With The Neuroscience of Trust - Tim McCleary E223
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What's on your mind? Let CX Passport know... What if you could measure trust in real time? Tim McCleary brings neuroscience, global experience design, and deep culture work into one unique conversation. As the founder of The Involvement Practice, Tim helps organizations move from slogans to action... building trust and performance from the inside o…
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134. How to Become a Neuro-Effective Business Owner and Scale with Ease
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Work with Deirdre to find, win and keep more of your ideal clients by creating your uniquely uncopyable brand strategy, story, offer, experience and more. —-- You can scale your business without scaling your stress. In this episode of the Master Your Business Podcast, I sit down with Maureen Hewitt of Positive Success Group to explore how neuroscie…
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How the Chief Creative Officer of an Award-Winning Ad Agency Prompts the Perfect Pitch
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In this episode, Jeff Benjamin, Global CCO of Tombras, shares how AI helps him get unstuck, build confidence, and push bold ideas forward—even when self-doubt creeps in. From romcom scripts to Arby’s pitches, he shows how AI acts as a sparring partner: sharpening thinking, stress-testing ideas, and keeping momentum alive. We get into what separates…
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#53: Creating brands and categories in regulated industries, with Kristin Russel, Symplr
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Can a brand in a highly regulated industry stand out without stepping outside the lines? Today we’re going to talk about how to create memorable brands and even new categories—within established and often highly regulated sectors like healthcare technology. To help me discuss this topic, I’d like to welcome Kristin Russel, Chief Marketing Officer a…
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3355: How TravelPerk Is Balancing AI and Empathy in Business Travel
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In this episode, I sit down with Robin Smith, Chief Technology Officer at TravelPerk, to hear how one of Europe’s fastest-growing travel platforms is blending automation with empathy in a sector built on unpredictability. Robin shares how that continuity has shaped his view of disruption, from the rise of web and mobile booking to the rapid acceler…
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When Your Data Structure Derails Digital Customer Success w/ Aaron Hatton
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Aaron Hatton, digital CS program builder at PV Case, shares how parent-child account relationships in data infrastructure nearly derailed a customer success platform rollout. His experience reveals the critical importance of cross-functional collaboration when establishing digital customer success programs and the challenges of defining who your cu…
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Flooding in Pakistan, The Epstein Files and Coldplay Gate - This Week in Pakistan #027
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In today's episode we discuss Coldplaygate, The Epstein Files, Flooding in Pakistan, Urbanization and Israel-Syria.Uzair Younus and Shehzad Ghias do the round up of this week's news in our new show 'This Week in Pakistan. Watch all episodes of This Week in Pakistan:https://www.youtube.com/watch?v=mzTU8aQikWU&list=PLlQZ9NZnjq5rCn6IgBjTRXnRjsS03Ty8OT…
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2025 State of Customer Loyalty Report (Part 2) | Leaders in Customer Loyalty: The CEO's Desk
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Send us a text Inside the 2025 State of Customer Loyalty Report: Part 2 | CEO’s Desk with Mark Johnson Welcome back to The CEO’s Desk with Loyalty360 CEO Mark Johnson! In Part 2 of our deep dive into the 2025 State of Customer Loyalty Report, we explore how brands are operationalizing loyalty, building internal alignment, and translating strategy i…
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Contractor Cents - Episode 383 - The Truth About CSRs Part 2: It’s Not Just One Job
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This is the second of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the dispatch role – and how AI can play a role in dispatch. Free P&L Statement …
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62: Using AI for Custom Worklow Solutions with Andrew Amann
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49:08
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Send us a text In this episode of Using AI at Work, Chris Daigle sits down with Andrew Amann, CEO of NineTwoThree, a seasoned engineer and product builder who’s been working with AI since 2016. Andrew shares insights from building over 150 AI products and discusses the critical importance of systems thinking, workflow-level automation, and enterpri…
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Why trust drives great customer experience with Mark Slatin
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26:21
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Episode web page: https://bit.ly/4eZNwDS ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What does it take to consistently deliver exceptional customer experiences? In this episode of Insights…
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Scryfall Roulette with Lua and Tori || TTC Ep559
1:09:07
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Wheeler welcomes Lua and Tori from @scrybabies into the Scryfall Roulette hot seats on this weeks episode of TapTapConcede. In traditional Wheeler fashion thing almost sort of stay on track. This podcast is sponsored by Card Kingdom. Ordering from Card Kingdom? Tell them “LRR sent me, button please!” for a one inch button with a Magic goof on it. h…
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The Origin of the Skunk Steelhead Fly and a Mountain Lion Sighting
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34:31
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You've found a podcast where we talk about big game hunting around the West and around the world, but . . . today we are talking about steelhead fishing and tying flies for steelhead and salmon. The origin of the Skunk steelhead fly has been shrouded in mystery. Till now. We have uncovered the origin of the Skunk steelhead fly and we believe it can…
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3354: Inside Mediaocean and its Vision for AI and Ad Tech
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What happens when the world’s most popular AI tools become ad platforms? That’s the question I put to Aaron Goldman, CMO of Mediaocean, in a candid conversation about the future of advertising, search, and AI-native experiences. Aaron brings over two decades of industry insight to the table, sharing his perspective on how platforms like ChatGPT are…
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Discover nature this week with ants in Missouri. You see them as they scurry about on driveways, lawns, and sidewalks -- or maybe even in your home! Regardless, ants seem to be everywhere. Some tunnel underground, while others reside in rotting wood or leaf litter.By Josh Hartwig
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3353: Why the Human Experience Still Matters in a Machine-Led World
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In this thought-provoking conversation, I’m joined by Kate O’Neill, author, speaker, and founder of KO Insights, to explore how leaders can make meaningful, human-centered decisions in a time of rapid AI adoption and organisational change. Known as the “Tech Humanist,” Kate has helped everyone from Google and IBM to city governments navigate the ev…
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3352: IoT, AI, and the Race for Supply Chain Visibility
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22:52
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In today’s episode of Tech Talks Daily, I sit down with Ed Nabrotzky, CEO of Dot AI, to find out how a new generation of asset tracking technology is reshaping what’s possible in logistics, operations, and enterprise strategy. Ed brings decades of experience as an executive and innovator in RF and IoT systems, and now leads Dot Ai at the intersecti…
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3351: Human-AI Collaboration Starts With Education
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What happens when you bring together a practicing monk, a seasoned tech entrepreneur, and an AI education pioneer? In this episode of The Tech Talks Daily Podcast, I sit down with Prashant Raizada, the driving force behind Lumi Network, to explore how we can build a workforce ready for the AI era, not just in skills, but in mindset and purpose. Pra…
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An international photographer turns his lens toward home. Also, after Hurricane Helene, whitewater rafting guides are adapting to diminished business and changed rivers. And, we remember Travis Stimeling. The author, musician and educator left a mark on mountain culture and the people who practice and document it. You'll hear these stories and more…
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Kya Karachi paal raha hay Pakistan ko? - Taxation, NFC and Balochistan - Karachi Kahani
24:31
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Today on Karachi Kahani we dissect the myth that Karachi paal raha hay Pakistan ko.The Pakistan Experience is an independently produced podcast looking to tell stories about Pakistan through conversations. Please consider supporting us on Patreon:https://www.patreon.com/thepakistanexperienceTo support the channel:Jazzcash/Easypaisa - 0325 -2982912P…
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Neuroaesthetics in Architecture | KGA Studio Architects
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47:19
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In this second of two episodes, Matt Krueger talks with Travis Hendrix, an architect at KGA Studio Architects in Denver. In 2024, Travis was awarded with 3 MAME awards, Young Leader Award, Best Whole House Remodel Under 700K, and Best on the Boards Architectural Design. Also Travis was a speaker this year at the International Builders Show. Hear Tr…
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Success Stories & Lessons Learned: Grace Ursery, RVT, CVPM
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In this episode of the VetMed Mind, Grace Ursery and Rachel Teichberg dive deep into veterinary practice management and financial coaching, sharing tips to lead strong teams, improve clinic operations, and build financial confidence. Grace Ursery is a trailblazing force in the veterinary world, known for her resilience, versatility, and deep commit…
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The Tragedy of Karbala - Moharram in Karachi - Why do Shias block the road? #TPE
11:44
11:44
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A documentary on the 12th Moharram Juloon in Johar, Karachi.The Pakistan Experience is an independently produced podcast looking to tell stories about Pakistan through conversations. Please consider supporting us on Patreon:https://www.patreon.com/thepakistanexperienceTo support the channel:Jazzcash/Easypaisa - 0325 -2982912Patreon.com/thepakistane…
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3350: Make the Problem the Purpose: Rethinking Innovation with Colin Scott of Innventure
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Is innovation failing because we're starting in the wrong place? In this episode of Tech Talks Daily, I'm joined by Colin Scott, Senior Vice President of DownSelect at Innventure, to challenge the default tech-first mindset that dominates R&D and corporate innovation. Instead of asking what a technology can do, Innventure flips the question: what r…
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Leaders in Customer Loyalty: Brand Story | From Coffee to AI: Inside EG America's Bold Loyalty Overhaul
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Send us a text EG America is reshaping how convenience stores engage with their customers. As the fourth-largest chain in the U.S., with familiar brands like Cumberland Farms, Turkey Hill, and Fast Track, it’s leading the charge in integrating technology and personalization into its loyalty strategy. At the helm of this transformation is Whitney Jo…
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欢迎收听《自然而然说中文》，在这一期的节目里，你能够： 理解并运用民间俗语“吃着碗里的，看着锅里的。” 「This episode is sponsored by pinyin app. 」 预订和佳佳的线上一对一课-Book your 1-on-1 class with Jiajia: https://speakchinesenaturally.com/product-category/online-courses/ 加入会员以获取完整文本、释义、拼…
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Bill Warner’s Journey—Cannonball Runs, Race Cars, and Car Community
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In this special episode of Stickerdick’s Garage, host Mark Richardson welcomes legendary car enthusiast and Amelia Island Concours d’Elegance founder Bill Warner for an unforgettable conversation. Bill shares his lifelong passion for cars—from his first Buick LeSabre and secret drag racing days to building a world-class car show that rivals Pebble …
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#115 How to Protect Your Bottom Line in a Shaky Economy
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In this short but high-impact solo episode,Aaron shares how he's preparing his businesses to weather an economiccorrection. From rising tariffs and permit delays to inflation and materialprice hikes, he gives a tactical breakdown on how to defend your margins,communicate clearly with clients, and keep your team steady when times getrocky. This is t…
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Ep. 251 | Mike Valanzola: Many Voices, No Shared Truth: How Dell Revitalized Its Customer Feedback System with Help from the CXRA
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Episode 251: In 2018, Dell set out to do something big: turn customer feedback into a system that could not only provide insights, but help set priorities and run the business. They had the data. They had the intent. But they made a compromise that many organizations settle on: Rather than enforce one unified approach to customer feedback, they all…
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