Best Data Led Academy Podcasts (2025)

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Ep.183: AI Job Automation, Is There an AI Bubble?, AI Political Divides, ChatGPT Turns 3, Claude Opus 4.5, Google vs. Nvidia & DeepSeek V3.2 1:23:44

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1d ago1:23:44

1:23:44

Is the "AI Bubble" real? We analyze "The Big Short" investor Michael Burry’s bet against the industry. Mike and Paul also break down MIT’s "Project Iceberg," which suggests 11.7% of the workforce is already exposed to replacement, and a new McKinsey report on the 7x growth in demand for AI fluency. Plus, Claude Opus 4.5, Artificial Superintelligenc…

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#182: Gemini 3, Nano Banana Pro, GPT-5.1 Pro, Nvidia Earnings, Karen Hao Book Controversy & Entry-Level Unemployment 1:06:21

9d ago1:06:21

1:06:21

Google released Gemini 3, its most advanced model yet, along with Nano Banana Pro, a leading image generation and editing model. On this week's episode, Paul and Mike go deeper on those topics and other top news this week, including GPT-5.1 Pro, controversy around a popular AI book, Nvidia earnings, and more. Show Notes: Access the show notes and s…

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187: The Thanksgiving Check-In: Winning the Last Mile of 2025 26:31

10d ago26:31

26:31

As the year winds down and the holiday rush kicks into high gear, leaders face a critical question: Are you coasting… or closing? In this Thanksgiving-themed leadership check-in, I break down how to keep your team sharp, energized, and aligned during the toughest stretch of the year while positioning your organization to win in 2026. Whether you le…

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#181: AI Answers - Measuring AI Skills, Aligning Leaders, AI Literacy Frameworks, Overcoming Resistance & Preparing for AI Agents 50:06

14d ago50:06

50:06

AI literacy is becoming essential across every organization, but most leaders are still figuring out how to measure it, teach it, and communicate its value. In this episode of AI Answers, we dig into questions about emerging AI skills frameworks, why literacy matters for every employee, how to talk about risk and responsible AI guidelines, and what…

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#180: GPT-5.1, AI That Brings Back the Dead, Beliefs vs. Truth in AI, First AI-Led Cyberattack & AI-Generated Song Tops Charts 1:15:42

16d ago1:15:42

1:15:42

OpenAI has released GPT-5.1, a controversial new AI app is bringing people back from the dead, and there's a big debate in AI about very different belief systems. On this week's episode, Paul and Mike go deeper on those topics and other top news this week, including political backlash to AI, the first AI-orchestrated cyberattack, an AI-generated so…

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#179: OpenAI Government “Backstop” Controversy, Microsoft Humanist Superintelligence, Google’s Future of Learning, AI Driving Layoffs & Coca-Cola AI Ad Backlash 1:18:53

23d ago1:18:53

1:18:53

OpenAI is drawing fire after its CFO hinted the company might want a government "backstop" for its massive infrastructure costs. And Microsoft has published a new manifesto pledging to build "humanist superintelligence" that keeps humans in control. This week, Paul and Mike talk about those stories and more, including Google's new paper on the futu…

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186: How Humans in the Loop + Good Data Create AI Success with Kevin Dean 28:12

24d ago28:12

28:12

Artificial Intelligence is changing everything about customer service and leadership, but only if we use it wisely. In this episode, I sit down with Kevin Dean, Founder and CEO of ManoByte, who's been leading AI-driven business transformation since 2007. Kevin and I dig into what it really means to combine AI and humanity to create better experienc…

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#178: OpenAI’s Automated AI Researcher, OpenAI Restructuring, The Fed Warns About AI’s Impact on Hiring, Nvidia Hits $5 Trillion & Wharton Data on AI ROI 1:12:09

30d ago1:12:09

1:12:09

OpenAI says it's aiming to build a totally automated AI researcher by 2028... And it has completed its transition from non-profit to for-profit company, paving the way for an eventual IPO. This week, Paul and Mike talk about those stories and more, including a warning from the Fed chair about AI's impact on hiring, a new index measuring how well ag…

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#177: AI Answers - AI Ethics, Flagging AI Content, AI Accuracy, Book Recommendations, & AI Intellectual Property 51:54

1M ago51:54

51:54

In this episode of AI Answers, Paul Roetzer and Cathy McPhillips answer the complex, and often uncomfortable questions shaping the future of AI. From the moral framing of “good” versus “evil,” to the technical risks of viruses, misinformation, and intellectual property, the discussion unpacks what it really means to use AI responsibly in a world mo…

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#176: ChatGPT Atlas, ChatGPT Atlas Security Issues, Letter to Pause Superintelligence, Amazon’s Plan to Automate 600,000 Jobs & New Data on AI Relationships 1:19:32

1M ago1:19:32

1:19:32

OpenAI just entered the browser wars. And it's already getting messy. This week, Paul and Mike talk everything ChatGPT Atlas, OpenAI's agentic AI browser...including its glaring security issues. This week's episode also covers a new letter advocating a pause on the development of superintelligence signed by an eclectic group of celebrities and publ…

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185: Is Your Hospitality a Horror Show? 24:16

1M ago24:16

24:16

Some hospitality experiences are so bad, they could star in their own horror movie. In this Halloween special, we pull back the cobwebs on the five scariest mistakes that haunt businesses everywhere - from ghosted guests and zombie employees to haunted processes and cursed consistency. Discover how to bring your hospitality back from the dead by re…

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#175: AI Answers - AI for 10X Innovation, Rethinking GTM, Dangers of Progress at All Costs, Autonomous Marketing, How to Keep Up with AI, and Future of Web Traffic 40:31

1M ago40:31

40:31

Fresh from MAICON, where we spent time both teaching and learning, we also recorded a special edition of AI Answers just for you. In this episode, Mike Kaput joins Paul Roetzer live from the conference to tackle questions submitted by MAICON attendees. From hands-on use cases to the future of AI in marketing and business, our hosts dive into the bi…

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#174: ChatGPT’s Getting More “Adult,” MAICON 2025 Takeaways, AI’s Impact on Talent, Claude Haiku 4.5 & Anthropic’s Feud with the White House 1:13:34

1M ago1:13:34

1:13:34

AI isn’t just becoming more capable. It’s becoming more personal. And even more "adult." This week, Paul and Mike lead off with Sam Altman’s provocative comments about ChatGPT’s role in mental health and the growing debate over our emotional relationships with AI. Then, from blue-collar workers adopting ChatGPT as a daily tool to tech CEOs warning …

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#173: OpenAI Dev Day, AI Gets Political, Sora Copyright Drama Continues, Gemini Enterprise & AI’s Impact on Job Hunting 1:02:08

2M ago1:02:08

1:02:08

As AI races toward full automation, billionaires, policymakers, and everyday workers are colliding in a new kind of power struggle. In this episode, Paul Roetzer and Mike Kaput tackle the biggest AI shifts shaking business, politics, and society. From OpenAI’s Dev Day to a new Senate report warning that automation could wipe out 100 million U.S. jo…

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#172: Sora 2, Claude Sonnet 4.5, ChatGPT Instant Checkout, How OpenAI Uses AI, Grokipedia & Mercor’s AI Productivity Index 1:21:24

2M ago1:21:24

1:21:24

By Paul Roetzer and Mike Kaput

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#171: AI Answers - AI in Regulated Industries, AI Agents, AI Training, When AI Gets It Wrong, and Critical Skills for Early-Career Pros 1:00:03

2M ago1:00:03

1:00:03

Think you’re asking the right questions about AI? In this episode of The Artificial Intelligence Show, Paul Roetzer and Cathy McPhillips tackle questions from our audience about AI adoption, from reimagining business models to managing risk in regulated industries. With candid insights, real-world use cases, and a few unexpected laughs, this “AI An…

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#170: How ChatGPT Is Used at Work, New GDPval Benchmark, AI “Workslop,” ChatGPT Pulse, Meta Vibes & More AI Economy Warnings 1:18:16

2M ago1:18:16

1:18:16

Never-before-seen research on how ChatGPT is actually used at work, a brand new evaluation framework to determine AI's impact on the economy, and the rise of "AI workslop"... Needless to say, it's been a busy week. In this week’s episode of The Artificial Intelligence Show, Paul Roetzer and Mike Kaput break down everything going on in the world of …

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#169: AI Answers - AI for Job Searching, Cutting Through the AI Noise, SEO vs. GEO/AEO, The Loss of Critical Thinking & How AI Is Reshaping Education 1:02:37

2M ago1:02:37

1:02:37

What’s the smartest way to learn AI if you don’t have a tech background? How can AI help you in your job search? And how do we balance innovation with ethics while holding on to what makes us human? Drawing on questions from our 51st Intro to AI class, Cathy and Paul are here with answers. Show Notes: Access the show notes and show links here Times…

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#168: The AI Economy, How People Use ChatGPT, AI-Native Companies, Meta Ray-Ban Display AI Glasses & How Americans View AI 1:11:05

2M ago1:11:05

1:11:05

AI isn’t just shaping business anymore, it’s rewriting the economy. In this week’s episode of The Artificial Intelligence Show, Paul Roetzer and Mike Kaput connect the dots on the rapid rise of the “AI economy,” from mass corporate restructuring and three-day workweek predictions to research forecasting trillions in productivity gains. They explore…

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184: Conquering Your Fear of AI and Jumpstarting Innovation in Your Business With John Kim 24:21

2M ago24:21

24:21

Great customer service should be helpful, proactive, and built to solve problems, not create new ones. In this episode, I sit down with John Kim, Co-Founder and CEO of Sendbird, the customer communications platform powering more than 4,000 of the world's most popular digital applications and connecting over 320 million people every month. John shar…

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#167: OpenAI-Microsoft Deal, Replit Agent 3, AI Avatars for Executives, OpenAI-Oracle Deal, FTC Targets AI Companions & Retail AI Case Studies 1:25:26

3M ago1:25:26

1:25:26

Would you trust a synthetic version of yourself to teach your audience? One CEO just did, and it’s raising questions about authenticity, attention, and the future of thought leadership. In this week’s episode, Paul and Mike examine OpenAI’s billion-dollar power plays, the deeper implications of its “People First AI Fund,” and why Microsoft, Oracle,…

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#166: OpenAI Jobs Platform, Salesforce AI Job Cuts, White House AI Education Initiative & OpenAI Secondary Sale and Cash Burn 1:15:20

3M ago1:15:20

1:15:20

If your company isn’t talking about an AI-forward strategy, it might be falling behind. In this episode, Paul Roetzer and Mike Kaput break down what Salesforce’s Marc Benioff and other leaders are saying about AI-driven job cuts, OpenAI’s bold new plan to certify 10 million Americans in AI skills, and how the U.S. government is teaming up with Big …

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#165: AI Replacing Young Workers, AI Industry Gets Political, Google’s “Nano Banana,” ChatGPT Parental Controls & Anthropic Settles Author Lawsuit 1:14:57

3M ago1:14:57

1:14:57

We paused for the holiday, but the AI news didn’t! In this episode of The Artificial Intelligence Show, Paul Roetzer and Mike Kaput explore how AI is already reshaping the job market, with new research showing sharp declines in entry-level roles. They unpack Silicon Valley’s $100M super PAC aimed at blocking AI regulation, highlight Google’s breakt…

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183: Your Leadership Wake Up Call - 5 Lessons From Labor Day 20:20

3M ago20:20

20:20

This leadership wake up call will help you create your workplace of the future - where people want to be, not where they have to be. Labor Day isn't just a long weekend. It's an annual celebration of American workers. In this episode of the Customer Service Academy, I take a closer look at the history of Labor Day and the lessons it still holds for…

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#164: New MIT Study Says 95% of AI Pilots Fail, AI and Consciousness, Another Meta AI Reorg, Otter.ai Lawsuit & Sam Altman Talks Up GPT-6 1:17:12

3M ago1:17:12

1:17:12

AI that feels conscious is coming faster than society is ready for… In Episode 164 of The Artificial Intelligence Show, Paul Roetzer and Mike Kaput unpack the viral MIT study, the brutal reality of companies forcing AI adoption, and Mustafa Suleyman’s warning about “seemingly conscious AI.” Alongside these deep dives, our rapid-fire section gives u…

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#163: AI Answers - AI Environmental Concerns, Agentic Workflows, SEO Impact, The Future of Creative Careers, & Human-First Processes 1:05:15

3M ago1:05:15

1:05:15

From the environmental costs of data centers to the cultural biases baked into today’s models, Paul Roetzer and Cathy McPhillips answer your questions from our 50th Intro to AI class. Throughout the episode, they unpack the gray areas of AI-generated content, debate what the rise of agents means for work, and consider how creatives can stay ahead w…

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#162: GPT-5’s Messy Launch, Meta’s Troubling AI Child Policies, Demis Hassabis’ AGI Timeline & New Sam Altman / Elon Musk Drama 1:17:06

4M ago1:17:06

1:17:06

The aftershocks of GPT-5’s chaotic rollout continue as OpenAI scrambles to address user backlash, confusing model choices, and shifting product strategies. In this episode, Paul Roetzer and Mike Kaput also explore the fallout from a leaked Meta AI policy document that raises major ethical concerns, share insights from Demis Hassabis on the path to …

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#161: GPT-5, Google DeepMind Genie 3, Cloudflare vs. Perplexity, OpenAI’s Open Source Models, Claude 4.1 & New Data on AI Layoffs 1:15:25

4M ago1:15:25

1:15:25

GPT-5 finally landed, and the hype was matched with backlash. In this episode, Paul and Mike share their takeaways from the new model, provide insights into the gravity of DeepMind’s photorealistic Genie 3 world-model, unravel Perplexity’s stealth crawling controversy, touch on OpenAI’s open-weight release and rumored $500 billion valuation, and mo…

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182: Technology Enabled, People-Focused Customer Service With Matt Whitmer 24:44

4M ago24:44

24:44

Technology enabled, people-focused Customer Service With Matt Whitmer. In today's episode, we're thrilled to welcome Matt Whitmer into the studio. Matt is the Chief Revenue Officer and SVP of Marketing at Mosaicx, a conversational AI provider. He has over 15 years of experience in senior leadership focused on CX and enterprise client relationships.…

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#160: OpenAI Hits $12 Billion in Revenue, ChatGPT Study Mode, More AI Job Losses, AI Is Coming for Consultants, Big Tech Earnings & Gemini 2.5 Deep Think 1:19:38

4M ago1:19:38

1:19:38

This episode may just be the calm before the GPT-5 storm… We’re back with another rapid-fire episode—there was just too much AI news to cover any other way. In this episode of The Artificial Intelligence Show, Paul Roetzer and Mike Kaput dig into the possible release of GPT-5, unveil what’s coming in our reimagined AI Academy 3.0, and examine how A…

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#159: Trump’s AI Action Plan, AI Could Upend the World Economy, GPT-5 Rumors, AI Tech Layoffs, Advice for College Students & First AI for Therapy 1:24:34

4M ago1:24:34

1:24:34

What if the U.S. built its future on AI factories? And what if AGI shows up just in time to run them? Join Paul and Mike as they break down the White House’s aggressive three-part Action Plan, including its call to build more data centers and ban “woke” AI. They unpack what Google's staggering token usage tells us about the pace of AI development—a…

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#158: ChatGPT Agent, Grok 4, Meta Superintelligence Labs, Windsurf Drama, Kimi K2 & AI Browsers from OpenAI and Perplexity 1:14:17

4M ago1:14:17

1:14:17

AI salaries are outpacing NBA MVPs. Grok is turning heads, and stirring controversy, as competition among top AI labs heats up. This week, Mike and Paul unpack OpenAI’s massive update that turns ChatGPT into a full-blown digital assistant, Meta’s $200M+ AI talent raids, and the spiraling drama at Grok. They break down Microsoft’s AI-driven layoffs,…

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181: Designing Your Customer Experience Framework and Hospitality Blueprint 30:43

5M ago30:43

30:43

In this episode, we will discuss the power of your customer experience blueprint as well as the best techniques and tactics to craft a culture of hospitality. Customer Experience (CX) has the power to create a true competitive advtantage as well as generate revenue from customer loyalty and word of mouth marketing. We'll explore: The power of a str…

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#157: Anthropic Wins Key Copyright Lawsuit, AI Impact on Hiring, OpenAI Now Does Consulting, Intel Outsources Marketing to AI & Meta Poaches OpenAI Researchers 1:17:08

5M ago1:17:08

1:17:08

AI is reshaping hiring, law, and business strategy. Join Mike and Paul as they unpack Anthropic’s major legal win over authors suing for AI training data use, explore the tsunami of AI-generated resumes flooding recruiters, and analyze why OpenAI is now doing high-ticket consulting. They also weigh Salesforce’s claim that AI does half its work, Met…

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#156: AI Answers - Data Privacy, AI Roadmaps, Regulated Industries, Selling AI to the C-Suite & Change Management 56:01

5M ago56:01

56:01

Data integrity, executive skepticism, and turning AI-driven time savings into real gains—Paul Roetzer and Cathy McPhillips answer your questions from our latest Scaling AI class and offer informative, candid answers. Show Notes: Access the show notes and show links here Timestamps: 00:00:00 — Intro 00:04:51 — Question #1: How do we ensure data inte…

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180: How to Create Real Customer Connections with Doug Brown 30:38

5M ago30:38

30:38

In this episode, we're diving deep into the art of connection with Doug Brown from CEO Sales Strategies. He is an expert at driving results, uniting teams, and delivering unforgettable customer experiences. You'll learn why today's customers are clamoring for connection, and how your business can meet that need by aligning your teams, sharpening yo…

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#155: The New Jobs AI Will Create, Amazon CEO: AI Will Cut Jobs, Your Brain on ChatGPT, Possible OpenAI-Microsoft Breakup & Veo 3 IP Issues 1:23:21

5M ago1:23:21

1:23:21

This week, Paul and Mike unpack the New York Times’ list of 22 upcoming roles (from “AI auditors” to “personality directors”), weigh Andy Jassy’s memo that generative AI will mean leaner teams, and dissect the viral MIT study about what ChatGPT might be doing to your brain. Rapid-fire hits include Meta’s billion-dollar talent raid, Apple’s rumored …

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#154: AI Answers: The Future of AI Agents at Work, Building an AI Roadmap, Choosing the Right Tools, & Responsible AI Use 1:08:16

6M ago1:08:16

1:08:16

In this episode of AI Answers, Paul Roetzer and Cathy McPhillips tackle 20 of the most pressing questions from our 48th Intro to AI class—covering everything from building effective AI roadmaps and selecting the right tools, using GPTs, navigating AI ethics, understanding great prompting, and more. Access the show notes and show links here Timestam…

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#153: OpenAI Releases o3-Pro, Disney Sues Midjourney, Altman: “Gentle Singularity” Is Here, AI and Jobs & News Sites Getting Crushed by AI Search 1:29:17

6M ago1:29:17

1:29:17

o3 Pro is here. Sam Altman thinks the singularity might be too. This week, Paul and Mike dive into OpenAI’s o3 Pro reasoning model and what makes it fundamentally different. They explore Sam Altman’s bold claim that the singularity has begun, Meta’s superintelligence ambitions, and Disney’s high-stakes lawsuit against Midjourney. They also brea…

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#152: ChatGPT Connectors, AI-Human Relationships, New AI Job Data, OpenAI Court-Ordered to Keep ChatGPT Logs & WPP’s Large Marketing Model 1:27:42

6M ago1:27:42

1:27:42

What happens when AI feels too human? This week, Paul and Mike unpack OpenAI’s newest releases, the growing emotional bonds people are forming with AI, and fresh data on how AI is reshaping jobs—for better and worse. They also reexamine AGI timelines, AI cybersecurity, and why verifying AI output might be the next big challenge. Plus: Reddit sues A…

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#151: Anthropic CEO: AI Will Destroy 50% of Entry-Level Jobs, Veo 3’s Scary Lifelike Videos, Meta Aims to Fully Automate Ads & Perplexity’s Burning Cash 1:13:06

6M ago1:13:06

1:13:06

Anthropic’s CEO says AI could wipe out half of all entry-level white-collar jobs—and people are finally paying attention. We unpack why this moment feels like a tipping point, look at new data that backs it up, and talk about what needs to happen next. Plus: Meta’s AI shake-up, Miami schools go all-in on Gemini, the rise of grief bots, and AI video…

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#150: AI Answers - AI Roadmaps, Which Tools to Use, Making the Case for AI, Training, and Building GPTs 1:06:31

6M ago1:06:31

1:06:31

Welcome to Episode 150 of The Artificial Intelligence Show—a special milestone that marks the launch of a brand-new series: AI Answers. In this episode, Paul Roetzer is joined by Cathy McPhillips to debut a fresh format designed to systematically answer the best questions we get during our live AI education sessions. Over the past few years, our fr…

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#149: Google I/O, Claude 4, White Collar Jobs Automated in 5 Years, Jony Ive Joins OpenAI, and AI’s Impact on the Environment 1:17:49

6M ago1:17:49

1:17:49

This week was a masterclass in how fast AI is moving. Join us as Paul and Mike break down everything from Google’s massive I/O announcements (Gemini, Veo, Live, and more), to Claude Opus 4’s impressive—and borderline alarming—capabilities and Paul shares a wild experiment that shows how current AI tools may already be enough to automate white-colla…

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179: Balancing AI and Humanity in CX with Frederic Durand 23:11

7M ago23:11

23:11

Balancing AI and Humanity in CX with Frederic Durand, CEO of Diabolocom In today's episode, we're thrilled to welcome Frederic Durand, Founder and CEO of Diabolocom, a global leader in customer experience solutions powered by proprietary AI. With over two decades of experience transforming customer service for brands like Mitsubishi Electric, Nikon…

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#148: Microsoft’s Quiet AI Layoffs, US Copyright Office’s Bombshell AI Guidance, 2025 State of Marketing AI Report, and OpenAI Codex 1:23:25

7M ago1:23:25

1:23:25

AI is moving faster than most people realize—and it’s continuing to reshape the workforce. Paul Roetzer and Mike Kaput dig into Microsoft’s 6,000 job cuts and what they signal about the future of AI-powered automation, they also explain the major copyright report that triggered a high-level firing and they break down new data from the 2025 State of…

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#147: OpenAI Abandons For-Profit Plan, AI College Cheating Epidemic, Apple Says AI Will Replace Search Engines & HubSpot’s AI-First Scorecard 1:11:56

7M ago1:11:56

1:11:56

This week, Paul and Mike dissect OpenAI’s latest moves, discuss how AI tools are fueling a cheating crisis in education, and explain why our relationship with search is headed for a hard reset. Rapid-fire covers AI-first CEO memos, new product launches, new funding and more. Access the show notes and show links here Timestamps: 00:00:00 — Intro 00:…

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#146: Rise of “AI-First” Companies, AI Job Disruption, GPT-4o Update Gets Rolled Back, How Big Consulting Firms Use AI, and Meta AI App 1:25:35

7M ago1:25:35

1:25:35

Fresh off a wave of “AI‑first” CEO manifestos, Paul Roetzer and Mike Kaput slice into the fallout: Duolingo and Box join Shopify’s AI-first pledge, more signals of AI job disruption emerge, and OpenAI rolls back 4o due to an overly agreeable personality. Then it’s rapid‑fire —Johnson & Johnson bins 90 % of its 900 gen‑AI pilots, Big‑Tech earnings p…

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#145: OpenAI Releases o3 and o4-mini, AI Is Causing “Quiet Layoffs,” Executive Order on Youth AI Education & GPT-4o’s Controversial Update 1:17:57

7M ago1:17:57

1:17:57

After a quick spring break, Paul Roetzer and Mike Kaput are back, and the AI world definitely didn’t take a vacation. In this episode of The Artificial Intelligence Show, our hosts catch up on two weeks of major developments, including OpenAI’s surprising release of o3 and o4-mini, the accelerating wave of quiet AI-driven layoffs, and a new federal…

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178: Hospitality That Makes Sun 'n Fun Soar With Gene Conrad 42:03

7M ago42:03

42:03

In this high-flying episode, we sit down with Gene Conrad, President and CEO of the Aerospace Center for Excellence and Sun 'n Fun Aerospace Expo in Lakeland Florida. Sun 'n Fun is one of the largest aviation events in the country and welcomes over 200,000 visitors annually. Key Takeaways: ✈️ Safety First – Safety is the primary focus for the airsh…

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#144: ChatGPT’s New Memory, Shopify CEO’s Leaked “AI First” Memo, Google Cloud Next Releases, o3 and o4-mini Coming Soon & Llama 4’s Rocky Launch 1:31:51

8M ago1:31:51

1:31:51

Returning from Google Cloud Next, Paul and Mike are back with some major AI updates. They kick things off with ChatGPT’s new memory feature and unpack what that means for you. Then it’s onto Shopify’s leaked memo: no new hires until AI proves it can’t do the job. Databox takes that even further by replacing 80% of its support team with a bot, and a…