Marketing O'Clock is the premier digital marketing podcast, covering all things SEO, PPC, and social media marketing. Every Monday the Cypress North team dives deep into the latest online marketing news, studies, trends, and updates and examines how they will impact your real-life KPI's. Join us for actionable digital marketing tips and strategies to employ in your campaigns along with discussions (and sometimes rants) about what works, what doesn't, and what has us shaking our heads this we ...
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Digital Employee Experience Podcasts
Explore the future of built environments through the lens of Spatial Experience Design (SXD). Each episode dives into how technology, human insight, and user design intersect to shape workplaces, venues, and public spaces—making them more engaging, efficient, and meaningful. Join us as we uncover ideas that redefine how people connect with the spaces around them.
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Liquidware Chats is a monthly podcast hosted by James O'Regan, Product Marketing Manager at Liquidware. The podcast is dedicated to discussing topics related to digital workspace strategy, digital employee experience (DEX), and end-user computing (EUC). It can be found on all the major audio platforms including Spotify and Apple Podcasts.
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Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe | Customer Experience Strategy Expert
Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Eptura™
The Workplace Innovator Podcast, hosted by speaker, entrepreneur and answer-man Mike Petrusky, offers real-world insights from top facility management & workplace leaders on how to use tech, talent and tenacity to create the best workplaces on earth. Powered by Eptura™, The Workplace Innovator helps corporate real estate, facility management, IT, and HR leaders design incredible “friction-free” workplace experiences that fuel employee productivity, tech innovation and optimal space utilizati ...
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Need to use a SharePoint intranet due to internal policies, company transitions, or legacy systems? When all the available information is overly technical or negative, where do you turn? Enter Fresh Perspectives: Living in the reality of SharePoint intranets. We provide useful, jargon-free insights and real-world examples to help you maximize the benefits of SharePoint intranets and tackle its challenges. Pro-SharePoint but realistic, we debunk misconceptions and share product management ins ...
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The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind. If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you. Each episode w ...
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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
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Take control of your digital workspace environment end-to-end AND make your end-users happy with their experience. Join Eugenia Schipelliti and Jeff Johnson as they interview industry leaders, customers, and tech gurus on how ControlUp is the simplest, most cost-effective way to observe, analyze and optimize your employees’ digital experience. They’ll help you understand the technology, trends in the industry, and best practices with digital workspaces so you can understand how to keep your ...
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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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Valuu Makers is where creators, entrepreneurs, and visionaries turn ideas into impact. Through insightful conversations with industry leaders, we explore innovation in business, technology, and creativity. Whether it's digital workspaces, leadership hacks, or groundbreaking strategies, this podcast equips you with the tools to thrive. If you're ready to create, innovate, and shape the future, join us on Valuu Makers. Subscribe now and start making valuu! 🚀 valuumakers.substack.com
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Actionable advice to help grow your home services company. The Battle Plan Marketing Podcast is designed for contractors who are looking for effective tips and tactics to grow their business. Podcast topics include contractor marketing strategy, lead generation, web design, search engine optimization, reputation management, referral programs, content marketing, online advertising, social media, financials, sales, employee management, services, and general entrepreneurial interests. Mark Ambr ...
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Cut through the noise. Solve real problems. Transform your shop floor.Manufacturing Stream delivers hard-hitting, actionable insights from decades of shop floor experience. In just 15-30 minutes per episode, hosts Eric Whitley and Chris Rost tackle what's actually dragging down your manufacturing performance - with a laser focus on eliminating costly downtime and accelerating digital maturity.No corporate fluff, no theoretical nonsense. Just proven strategies and real stories from the manufa ...
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ControlUp Community Radio: The Premier Podcast for IT Insights and Innovations. Join your host, Douglas Brown, as he engages with the leading minds in the realm of End-User Computing (EUC), Digital Employee Experience (DEX), and the broader desktop computing landscape. Delve into candid conversations that unveil the pulse of the technology world—without any preset script. Our guests, ranging from industry pioneers to key players, share their invaluable experiences, providing you with actiona ...
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Employee engagement is dead. Employee Experience in a traditional office is dead. If you, like all leaders post COVID-19, need to make split decisions that drive the best digital employee experience (DEX), this podcast delivers on all the latest and greatest strategies that top companies are implementing today. Join our host, David Williams, as he helps you to retain your top talent during these challenging times. www.forgeant.com Support this podcast: https://podcasters.spotify.com/pod/show ...
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Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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Ëlabba®️ DIGITAL™️ is a place for event and non-event professionals and those in the entertainment industry. 'Your Ëvents and Ëntertainment Podcast' always brings support to other businesses in need of these services. Esther DCS will give you actionable steps in each episode with the most important strategies for starting, scaling your business in the ëvents and ëntertainment industry and for living an ënjoyable life ëxperience for YOU and your ËMPLOYEES. Ëlabba.®️ DIGITAL™️ helps your busin ...
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A technology-focused podcast for C-suite leaders who are tackling digital transformation projects for the world's biggest companies. The CEO.digital Show brings you in-depth explorations of markets, technology, trends, ideas and strategies – all with the aim of helping you deliver better results with what you do. Our hosts Craig McCartney & Todd Jordan sit down with industry leaders to discuss pressing business and technology issues, including: digital transformation, cloud, cybersecurity, d ...
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Join us as we talk about Digital Operations, AI and Automations. Digital Operations is the discipline of designing, implementation, and educating an organization’s digital tools and processes. It involves bringing together automation, AI, global talent, remote work, and other digital technologies to streamline operations, optimize processes, reduce manual work, improve data quality, maximize knowledge work, and enhance the employee experience. At its core, digital operations digitizes and au ...
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LDS On, the podcast from experience strategy and design firm Logical Design Solutions, is dedicated to the discussion of transformation management. In each episode, industry thought-leader and digital transformation expert, Mimi Brooks, provides insight on a topic of strategic interest to business leaders who are guiding their organizations through transformative change.
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The Brand Transformation Show by Blirt is where we unpack what it takes for leaders to transform their brand through leadership, creativity & technology.
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From the construction of virtual realities to the internet of things to the watches on our wrists—technology's influence is everywhere. Its role in our lives is evolving fast, and we're faced with riveting questions and tough challenges that sit at the intersection of technology and humanity. Listen in every Friday, with host, journalist Sherrell Dorsey, as TED speakers explore the way tech shapes how we think about society, science, design, business, and more. Follow Sherrell on Instagram @ ...
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Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.
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AI For Pharma Growth is the podcast from pioneering Artificial Intelligence entrepreneur Dr. Andree Bates created to help Pharma, Biotech and other Healthcare companies understand how the use of AI-based technologies can easily save them time and grow their brands and company results. This show blends deep experience in the sector with demystifying AI for biopharma execs from biotech start-ups right through to big pharma. In this podcast, Dr Andree will teach you the tried and true secrets t ...
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Are your People and Learning team crafting the most compelling, beautiful, impactful learning experiences? Do your training efforts align seamlessly with the business needs and are your people making an impact due to your learning? If you question whether your business and brand could benefit from a digital learning shift, today's episode of mindboost moments is essential listening. We’re on a mission to rid the world of dull ‘click next’ elearning and support every organisation to be the wo ...
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Properly practiced, digital transformation should lead to happier, faster, smarter and safer employees and customers. Welcome to Experience Threading: The Podcast where we discuss human-centered, outcome focused digital transformation. If you’ve ever wondered, “How can we make it easier for people to get their work done? How can I move to the cloud, and then stay in the cloud? What’s the best way to handle risk in this work-anywhere world?” we invite you to listen in for the tools, technique ...
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We talk with employers, benefits advisors, technology innovators, and other experts in wellness, human resources, and healthcare."Healthcare on the Rocks" is a production of Springbuk. Imagine a world where every healthcare decision is backed and guided by data. Springbuk is the health data analytics solution that equips you with the insights and expertise you need to sharpen your benefits strategy, advance employee health, and contain costs. Unlike legacy data warehouses, we simplify data-d ...
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On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience. Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.
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Learn about proven launch strategies, secrets, and digital product best practices, so you can learn how to diversify and scale your own business and run launches that actually make money. Discover what launch strategies and digital products are working right now (and what isn’t working), from successful business owners who share behind-the-scenes information, results, and product sales information. Having launched over $25 million of digital products, not to mention all of the corporate laun ...
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Featured on Inc.com's list of 100 Podcasts That Will Make You Smarter, Better, and Wiser, MSNBC's Your Business, and on the Fit Small Business list of best small business podcasts, this show is designed to help small business owners, salespeople, and new entrepreneurs with the various aspects of business success. We have a great lineup of guests and topics scheduled. We’ll be talking about everything from sales to employee issues; from technology to social media; from work-life balance to ex ...
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From nine to noon every weekday, Kathryn Ryan talks to the people driving the news - in New Zealand and around the world. Delve beneath the headlines to find out the real story, listen to Nine to Noon's expert commentators and reviewers and catch up with the latest lifestyle trends on this award-winning programme.
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Information Architected is a consultancy focused on the intelligent use of content, knowledge and processes to drive innovation and thrive in a digital world.
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The Internal Communications Podcast is everything you need to know today as a professional in IC. In each episode, your host Jonathan Davies will discuss relevant topics with professionals from all around the world.
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Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...
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Welcome to the DeepLearnHS Podcast Series where guests discuss the intersection of artificial intelligence and talent. In this series, we’ll explore how AI is transforming the world of work – from recruitment and workforce planning to skills development and lifelong learning. As businesses across Wales and beyond grapple with rapid technological change, we’ll hear from thought leaders, industry experts, educators, and innovators shaping the future of employment. Each episode will dig into on ...
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Made in Canada. What if work wasn’t something you had to survive? What if it could be truly human—designed to meet the needs of real people, not just systems? These are not just questions. It’s an ethic. A provocation. An insistence that how we design work shapes real lives and futures. Because for too many people—even with all the talk of flexibility and hybrid—work still isn’t working. It burns people out, rebuilds old hierarchies in new packaging, and too often ignores the deeply human ne ...
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Secrets From a Coach - Debbie Green & Laura Thomson's Podcast
Laura Thomson-Staveley & Debbie Green
Ideal for your commute, lunch break or even a well-deserved moment of self-care and development, our 25 minute episodes focus on positive actions to help you thrive and maximise your potential in the ever-evolving workplace, and in life. Join Debs and Lau, your positive cheerleaders bursting with energy and insight to maximise your confidence and success in the changing workplace. Leave feeling motivated, supported and armed with the tools and practical skills you need to maximise success as ...
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"Empathy Matters," hosted by Dr. Nassim Abdi, delves into the essential role of empathy in the corporate world. This episode explores how AI is reshaping empathy in the workplace, strategies for fostering workplace empathy, and its impact on customer experiences and employee engagement. It also addresses the role of empathy in leadership and the evolving digital workplace. The discussion extends to transforming corporate stories for training, focusing on impactful stories, overcoming challen ...
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abrupt future is a podcast that explores the potential consequences of abrupt and dramatic changes to our workplaces. Through interviews with experts and in-depth analysis, the podcast delves into topics such as hybrid workforce, HR technology, artificial intelligence and the future of work. Each episode offers a thought-provoking and nuanced perspective on the potential consequences of these changes on how organizations manage their workforce, how employees experience their work, and how HR ...
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Produced by Unum, the HR Trends podcast tackles complex human resources management topics and employer best practices in the new world of work, with a particular focus on improving the employee experience, workforce wellness, digital transformation and workforce technology. We talk with industry experts, innovators and HR trendsetters about how employers attract and retain top talent. Tune in to explore what role benefits play in a labor market turned upside down, how HR compliance is evolvi ...
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On this show, we will talk about all things relating to the patient experience in an aesthetic practice. My goal is to educate my audience on the best practices to enhance the patient's experience and truly differentiate the practice to set the bar high before, during and after every aesthetic consult.
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This podcast has been a marketing podcast. Listen in the car, at the gym or while you’re walking the dog. In this show, you’ll discover success stories and expert interviews from leading social media marketing pros in a weekly short podcasts.Discover how successful businesses employ social media, learn new strategies and tactics, and gain actionable tips to improve your social media marketing. A Sub-brand by We Creative Heads
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In this podcast your hosts Lara Helmling and Lliam Leosh offer real talk about this cutting edge tool: chat-based AI. They focus on how to leverage AI-powered writing in authorship and in the workplace for greater employee satisfaction, retention, creativity, and productivity while shedding light on the controversies regarding it (are robots really going to take over the world?). Listen for discussions on the legal and ethical issues surrounding this revolutionary technology. With decades of ...
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On the Ellevate Podcast you’ll meet women+ having a real impact. Entrepreneurs, authors, business women, and other inspiring leaders share their experience and takeaways from their careers. Host and Producer, Tammy Williams, interviews female leaders to showcase the immense talent these women bring to the table. The Ellevate Podcast is your go-to resource for exploring the latest trends and developments in the business world. Whether you're an entrepreneur, a corporate professional, or somew ...
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Every Talk Experiential Podcast features an in-depth interview and conversation with a key player in the world of experiential marketing. Take control of your brand in today’s changing marketplace by learning how to create authentic and unique connections with consumers on a personal level. Learn how to successfully employ experiential marketing strategies to increase your brand’s engagement and create meaningful experiences that lead to brand loyalty.
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Ep. 359: “A Better, Positive Outlook” – Life Sciences, Architecture and Workplace Strategy with Dan Castner, AIA, LEED AP of Mancini Duffy
21:44
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21:44Daniel Castner, AIA, LEED AP is Principal and Director of the Life Science practice at Mancini Duffy where he is passionate about workplace strategy with a focus on research labs, medical space, and anything requiring a helpful orchestrator of AEC coordination. Mike Petrusky asks Dan about his experiences helping the IFMA community, the importance …
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Episode 491: Purpose, Resilience & the Power of Story: Mary Beech on Leading with Heart
24:13
24:13
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24:13Podcast Alert! 🎙️ 🎧 In this episode of the Ellevate Podcast: Conversations with Women Changing the Face of Business, host Anusha Harid-Paoletti, CEO of Ellevate Network, sits down with Mary Beech, Chief Growth Officer at Thorne, for a candid, compelling conversation that weaves together career milestones, personal transformation, and the evolving n…
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Avoiding Financial Pitfalls with Ahuva Gruen
25:12
25:12
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25:12In this episode of “Accelerate Your Business Growth,” host Diane Helbig welcomes seasoned fractional CFO Ahuva Gruen for a deep dive into thenumbers that make or break a scaling business. With over two decades ofexperience, Ahuva shares her passion for unraveling the mysteries of cash flow, profit margins, and pricing—plus the red flags every busin…
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Ep. 249: Scott Taber | Why Four Seasons Turned Guests Away
43:04
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43:04Episode 249: When “revenge travel” brought guests roaring back to Four Seasons Hotels, they capped occupancy, turning away guests and revenue. Scott Taber, senior vice president of global hospitality, describes the Four Seasons philosophy: No points, no perks. Just great properties, individual recognition, personal service, and an emphasis on makin…
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3342: Qualys CEO On Risk, AI, And The Future Of Digital Defense
33:40
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33:40What does it take to build a $100 billion cybersecurity company in today’s cloud-first, AI-infused world? And how do you balance relentless technological change with the practical realities of compliance, risk, and leadership? In this episode of Tech Talks Daily, I sit down with Sumedh Thakar, CEO of Qualys, during his visit to the UK for the compa…
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Screentime: 28 Years Later, Smoke, Outrageous Fortune turns 20
12:22
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12:22Film and television reviewer Tamar Munch looks at zombie film 28 Years Later, new TV series Smoke (AppleTV+) starring Taron Edgerton as a fire investigator hunting a serial arsonist. And Kiwi classic Outrageous Fortune turns 20 this year.
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Parenting: turning experiences into lessons
15:55
15:55
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15:55Sara Segar discusses how parents help turn experiences into learning or their children. She runs the Experiential Experiential Learning Depot in Minnesota. She developed a range of resources for teachers and families, when she realised there was a desire for hands-on, authentic learning at home and in the classroom, but no material to help.…
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Peter Griffin is a Wellington-based science and technology journalist.
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Alisha discusses a notorious crash site, a pensioner's move from caravan into new housing and Tauranga Council hiking cremation and burial fees.
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Book review: Parallel Lines by Edward St Aubyn
4:28
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4:28Jane Westaway reviews Parallel Lines by Edward St Aubyn
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The Big Sleepout is back after a five-year pause
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4:09After a pause for five years the Big Sleepout - an event aimed at raising awareness and funds to tackle homelessness - is back.
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The Kiwi who tried to stop the Titan OceanGate disaster
24:45
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24:45New Zealander Rob McCallum, who raised concerns about the submersible, Titan, which was en route to the wreck of the Titanic in 2023 when it imploded.
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UK correspondent Hugo Gye talks about the French President Emmanuel Macron's state visit, anew report by the Office for Budget Responsibility finds the outlook dire for British finances and Wimbledon in heatwaves.
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'Mad buggers': Ice Swimming Champs start in 5 degree lake
6:29
6:29
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6:29The annual Ice Swimming Championships are underway at St Bathans in Central Otago.
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Potential gamechanger for prostate cancer diagnosis
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11:24A team of researchers from the Te Whai Ao Dodd-Walls Centre have developed a potential gamechanger in the detection and diagnosis of prostate cancer.
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Balancing between land for food and land for housing
21:32
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21:32The government is proposing changes that would allow homes to be built on land categorised as suitable for farming and horticulture.
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[Interview] - Million Dollar Contracting by Kim Hopkins - Part 8 - BPMP #168
55:30
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55:30We continue the “Million Dollar Contracting” book review series with special guest and author, Kim Hopkins, Founder & Owner of The Electric Connection out of Los Angeles CA, in business for over four decades. In this episode Kim we cover Sales, chapter 8 of his book. Kim shared the lessons he learned on what customer types are ideal and which ones …
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🎙️ Reality Bytes: DEX Goes (Back) to Washington w/ Chris Sibold
27:35
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27:35Chris Sibold rejoins Reality Bytes to talk about what can only be described as a whiplash year for federal IT. Just eight months after his last visit, Chris dives into the incredible transformation sweeping across U.S. federal agencies—driven by budget slashes, workforce reductions, and a new digital imperative. Chris explains how government IT is …
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The AI EDGE: Empowering Users with NEXT-LEVEL Problem Solving
44:17
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44:17Revolutionizing Remote Work with Augmented Reality and AI In this episode, we explore the innovative ways TeamViewer is transforming various industries using augmented reality (AR) and artificial intelligence (AI) technologies. The discussion highlights how AR enhances remote diagnostics in healthcare, reduces errors in industrial settings, and imp…
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3341: Lessons from the Coursera 2025 Global Skills Report
26:40
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26:40Are we preparing people as quickly as we’re preparing machines? That’s the uncomfortable question at the heart of Coursera’s 2025 Global Skills Report, and the starting point for my conversation with Nikolaz Foucaud, Coursera’s Managing Director for EMEA. As the UK jumps more than 20 spots in global skills rankings and countries like Singapore and …
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The Customer Experience World Games 2025 with Tom DeWitt
10:03
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10:03The CX Goalkeeper Podcast joins the Customer Experience World Games 2025. With the incredible honor of interviewing captains, vice-captains, judges, and friends of the CXWG 2025. These are brief interviews that share the experiences of outstanding individuals who help charities improve. Customer Experience professionals worldwide come together to s…
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Work: What's in the Employment Relations Amendment Bill
10:49
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10:49Law commentator Charles McGuinness, of McGuinness Employment Law.
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Dr Susan Parry on her stellar medical career
19:56
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19:56Dr Susan Parry on her proudest achievements and the importance of work-life balance.
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E173 | How AI is changing/revolutionizing drug discovery
44:03
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44:03In this episode, we sit down with Dr. Marschall Runge - CEO of Michigan Medicine and Dean of the University of Michigan Medical School - to explore how artificial intelligence (AI) is transforming the entire landscape of drug discovery, clinical trial design, and precision medicine. With deep insights from decades of leadership across biotechnology…
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Tasman region still in recovery mode from flooding, with more heavy rain on the way, no more coal for Nelson hospital, and Nelson St John paramedics desperate for bigger ambulance station.
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Elisabeth Easther reviews Jamaica Road by Lisa Smith published by Hachette
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Michael Andrew: magazine publishing in the digital age
15:26
15:26
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15:26Now does not seem like the right time to take on publishing a print magazine, but that's what Michael Andrew did.
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Tamaiti Williams on anxiety, and fatherhood
17:48
17:48
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17:48All Black Tamaiti Williams speaks of his experience of anxiety, particularly with the premature birth of his now 15-month-old daughter, Kaea.
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Australia correspondent Annika Smethurst looks at how the verdict in the mushroom murder trial fixated media around the world.
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Preserving New Zealand's unique marine environments
19:40
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19:40Campaigners want more done to ensure ocean biodiversity and the marine environment is preserved.
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New website aims to make switching banks easier
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23:40A new website launched in June hopes to change the perception that changing banks is too hard.
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Employee understanding and cracking the code of a better employee experience - Interview with Annette Franz
38:53
38:53
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38:53Today’s interview is with Annette Franz, an author, speaker and founder and CEO of CX Journey Inc. She is also an old friend of the podcast and appeared back in 2019. She joins me today to talk about her new book: Employee Understanding: A Three-Pillar Framework for Designing a Great Experience and Driving Business Success, the difference between e…
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July Hot Take: Empathy Under Attack: Leading with Heart in Hostile Times
13:12
13:12
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13:12Today’s episode is a little more personal. A reflection. A struggle. Because lately, I’ve been wondering: Is empathy under attack? And if so, how do we as leaders, parents, citizens—and humans—continue to lead with empathy in a world that sometimes seems to mock, punish, or politicize it? So today, I want to pull back the curtain and talk about wha…
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Revolutionizing Employee Experience: From Desktop Monitoring to AI-Driven Insights
1:22:22
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1:22:22Transforming Digital Employee Experience with Vincent Bieri In this Value Makers Podcast episode, host Ryan Purvis and co-host Heather Bicknell interview Vincent Bieri, co-founder of Next Think, to explore the evolution of digital employee experience since the company's inception in 2004. Bieri discusses the company's early focus on AI, the challen…
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3340: How Criteo Is Using AI to Redesign the Future of Retail Experiences
34:38
34:38
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34:38What happens when AI moves from experimental tool to everyday shopping assistant? In this episode of Tech Talks Daily, I’m joined by Liva Ralaivola, Head of the Criteo AI Lab, to unpack how artificial intelligence is reshaping the way we discover, compare, and purchase products online. Speaking to me from the south of France, Liva shares insights f…
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The big takeaways from the first All Blacks test of the year, who impressed, and will there be changes for the second test in Wellington? The Warriors return to rugby league's NRLW; what was learned? Marc also has updates from Wimbledon, motorsport and basketball.
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Rotorua war hero story told in new opera Mate Ururoa
19:54
19:54
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19:54The true story of Rotorua soldier Captain Roger Dansey is being brought to life in Wellington Opera's performance Mate Ururoa. Written by acclaimed New Zealand composer Dame Gillian Whitehead, it tells the true story of Roger Ingram Te Kepa Dansey, engineer and Maori All Black, who enlisted when Britain declared war on Germany in 1914 and was one o…
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Business commentator Oli Lewis.
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Around the motu: John Freer in Coromandel
10:20
10:20
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10:20John discusses progress on Local Water Done Well, tourism promotion in Coromandel and the chances of establishing a lake on the Thames foreshore.
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Joanna Ludbrook from Chicken and Frog Bookshop reviews Koro Weta by Heather Haylock, published by Oratia Books.
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Equipping teachers, parents and learners in the AI age
29:13
29:13
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29:13Barbara Oakley is speaking to educators about neuroscience, psychology, artificial intelligence, neurodiversity and creativity.
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USA correspondent David Smith.
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Diverting old car bumpers from landfill, into fenceposts
8:02
8:02
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8:02Around 115,000 new and used bumpers are replaced annually across New Zealand, with many destined for the landfill at their end or life.
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Insurance and emergency management partnership put to test
17:55
17:55
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17:55The insurance industry's new information sharing partnership was put to the test just days after it was signed.
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Call for government to overhaul costly standards system
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13:32
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13:32Standards NZ price rises concern Engineering New Zealand, which says the user-pays funding model is failing.
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3339: How Cisco Is Preparing for a World Powered by Agentic AI and Quantum Computing
30:22
30:22
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30:22How do we prepare for a world where AI agents work together, networks think for themselves, and quantum teleportation is no longer just science fiction? I recently caught up once again with Vijoy Pandey, SVP and GM of Outshift by Cisco, live at Cisco Live in San Diego, for a wide-ranging conversation about what comes next at the edge of AI and quan…
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Pay Per Crawl: Cloudflare’s New Sheriff in Bot Town
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42:58Cloudflare Introduces Pay Per Crawl & More | Marketing O’Clock Episode 389This week on Marketing O’Clock: Cloudflare rolls out “pay per crawl,” letting creators charge AI crawlers for content access. Also, Google Ads rolls out “AI Max” search match type in Search Term report. Plus, Google’s June 2025 core update begins rolling out.Visit us at - htt…
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Evolving Personalization: The Secrets to Staying Ahead in CX
22:52
22:52
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22:52In collaboration with CCW Europe Summit 2025: CCW Europe Summit 2025 unites CX pioneers to solve today’s challenges and shape tomorrow’s solutions. Dive into next-gen AI, journey redesign, and customer-centric growth with leaders from Google, Nestlé, Ryanair, and more. Spot are limited! Join the event join the movement: Use the discount code CXGOAL…
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3338: What AI Copilot Teaches Us About Building Human-Centered Tech
29:07
29:07
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29:07In this episode of Tech Talks Daily, I sit down with Candice DeVille, co-founder and CEO of AI Copilot, who joined me remotely from the serene gardens of Osaka Castle in Japan, where tech meets tradition in one of the most unexpected podcast backdrops we've had. Candice is on a mission to redefine how small and medium-sized businesses approach AI, …
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