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Hello Customer Podcasts

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Welcome to CX Matters, a podcast where we dive into all matters CX to find out what really makes the difference, what moves the needle, and what makes customers tick. CX Matters is powered by Hello Customer, the platform that helps organizations turn feedback into real business improvements. Learn more about Hello Customer here: www.hellocustomer.com
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Why should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation? We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience stories in an industry that absolutely needs to understand customers, they thrive on truly under ...
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Start Up Podcast PH

Janni Boydon and SUP Team

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Conversations with Filipino startup founders. We feature Filipino startup founders to share about their stories, innovations, and visions for nation building. Hosted by Janni Boydon, Senior Lecturer at University of the Philippines. Let's start up the Philippines with PH startups! 🚀 Website: https://phstartup.online. Email: [email protected].
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CUBEcast

Charl Coetzee

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A launchpad for community, growth, and inspiration. CUBEcast is about connecting with your audience, helping you serve your current and potential customers well and with ease. We discuss common challenges faced with communication, technology, and customer experience and we share new ideas, solutions, best practices, and opportunities.
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Focus on Customer Service Podcast

Dan Gingiss & Dan Moriarty

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The “Focus on Customer Service” podcast features interviews of brands which are offering amazing customer service via social media. It is hosted by customer experience speaker and coach, Dan Gingiss. Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the chann ...
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Travel More

Travel Experts Bruce and Shelly

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Welcome to the Travel More Podcast. Each episode we share custom itineraries, travel hacks, expert advice and even stories of our past travel failures to help you level up your travel game. We’re here to bust through barriers that stop you from making your travel dreams a reality. So book that flight, buy the tickets, and say hello to your next adventure. This is the Travel More Podcast
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The Customer Success Channel

Planhat & Anika Zubair

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At Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers become successful, so does the company. Learn from the best at www.planhat.com
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HM Land Registry Customer Training Podcast

HM Land Registry Customer Training

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Hello and welcome! The HM Land Registry Customer Training team aims to create and deliver useful training materials for our customers, such as webinars, YouTube videos and now podcasts - we hope you find them helpful and enjoyable. Tune in to hear our experts talk about aspects of HM Land Registry’s practices, products, and services. Feedback and the Form RXC Jingle © 2020; Written and performed by Barry Warburton, HM Land Registry Peterborough.
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The KAM Club Podcast is real talk for real key account managers. Cut through the BS to grow client revenue, reduce churn and build your career. Warwick Brown delivers 25 years of hard-won key account management wisdom in 15-minute episodes tackling real challenges - difficult clients, internal politics, revenue pressure. No fluff, just practical strategies you can use immediately. 📧 Sign up to the free Account-Minded newsletter: https://accountminded.me 💬 Get in touch: [email protected] 🎧 ...
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Are you the heroine or the victim of your wardrobe? This series of chats explores the connection between how we get dressed and our creative productivity. How can we push aside the distractions of life and find our creative callings, as well as our personal style? And does finding one mean finding the other? Anne of Green Gables is our guide here: she knew it took courage to do the things we love, and wearing the right outfit plays a bigger role than we may think.Jenny Williams is the artist ...
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We make shows to help you make sales. The Print on Demand Cast equips you with tools to build and boost your custom merchandise ecommerce store. From essential strategies for launching and managing a profitable print-on-demand business to insider tips on designing artwork, product selection, using POD platforms like Shopify, Amazon, Etsy, and even Walmart, engaging customers, pricing, marketing, order fulfillment, and automation. This podcast is for you if you have questions like these: "Wha ...
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Rafix Radio

Rafix Radio with Host Tara Whitlock

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Unveiling the Hidden Threads of the Closet Industry: Beyond Hardware, Connecting Professionals. Tara Whitlock shares her knowledge of and experience in the closet industry through the Rafix Radio podcast. She will periodically be joined by other experienced professionals in the industry and together with her unique perspective their voices combine to offer valuable insights and advice to closet designers, installers, manufacturers, wholesale suppliers, production teams, business owners and d ...
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Krash is an experienced inbound marketing agency with a single focus: To attract, retain, and nurture qualified leads for our clients. With the tools to create stunning Television Advertising, catchy, memorable radio ads, effective and measurable results through direct mail, it’s no wonder our client base is strong and stable. Effective advertising solutions start by asking the right questions. What is the next natural step for growth? We build custom advertising solutions, with real ROI.
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Hello myself Manav, I don't Create my content, instead I document It. I don't leave a chance to record or I would say document each valuable conversation that I have, and deliver onto various social media platforms
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Barely Mexican

Barely Mexican

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This podcast is for people who don’t quite fit in with the norm around them. For those people who are expected to act a certain way but choose to be themselves anyways. In this podcast no topic is off limits. We will explore different cultures and views while have some fun along the way. If you have any questions or need advice you can email me at [email protected]! Discloser i am very unqualified to offer any advice. Cover art photo provided by Hello I'm Nik on Unsplash: https://uns ...
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Marketing Bites

Ron Marcus

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Hello and welcome to the Marketing Bites podcast — a short little podcast with big ideas, designed not to take a lot of your time, but to give you great ideas you can use immediately. Hosted by Ron Marcus, branding and marketing expert and principal of BRANDVIVO. More at https://brandvivo.com
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Adaptiva enables IT professionals to securely speed enterprise-wide software deployments without adding costly servers or throttling network bandwidth. The company’s breakthrough peer-to-peer systems management technology uses intelligence, automation, and bandwidth optimization techniques to distribute content faster than any other systems management solution available today.
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Hello, This is the way of expressing experiences I’m learning as well as sharing business opinions along the way, in hopes that it may assist you if you decide to start a business. I won’t leave out my personal growth nor how I get over the obstacles that are thrown my way. This podcast is created to motivate you to get up and keep doing you! If you would like to support this podcast please click the link to donate https://anchor.fm/theprettielashesroom/support thank you!
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Hello Hero Makers! For new marketing content from StoryBrand, check out the StoryBrand Podcast at https://podcasts.apple.com/us/podcast/the-storybrand-podcast/id1092751338 Each week on the StoryBrand Podcast host Donald Miller, bestselling author of the book "Building A StoryBrand", shares strategies for creating marketing and messaging that make you stand out, connect with customers, and actually grow your business. Get the tools you need to create clear and effective messaging that grows y ...
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Customer service Customer Podcast Funny Comedy Review THE CUSTOMER IS NOT ALWAYS RIGHT https://studio.youtube.com/channel/UCA-pdAcY3t6qG9G57EZaKsg/videos #podcast #podcasting #podcaster #podcasts #podcastlife #podcastshow #podcastlove #podcastaddict #podcastcommunity #podcastnetwork #spotify #applepodcasts #spotifypodcast #applepodcast #googlepodcasts #podcastinterview #podcastseries #podcastepisode #podcaststudio #newepisode #newpodcast #podcastjunkie #podcastsofinstagram #podcastcommunity ...
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Viasensor.info

viasensorinfo11

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Hello, we are introduce to our Best technology in the world to measure gas Competitive pricing Service - Annual cliberation Viasensor. it is a leading provider of environmental analyzers, equipment and products used in clinical environments, hospitals, laboratories, incubators, Federal Border-Custom agencies, food production and indoor air quality (IAQ). Incubator Analyzer Traditionally laboratory incubators need to run at a constant temp, humidity and CO2 level (approx 5%) to maintain the c ...
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Hello guys How really you are? I'm vishvesh and I'm here to encourage YOU to do what you are passionate about not according to society. In this amazing techy world, you can learn whatever you want to learn. But to learn deeply you need to learn different languages (because most of amazing phrases are written in English language). And I do believe language is just one way to communicate. To overcome the gap between language (as much as I can) and give best quality knowledge to future superher ...
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Attention Airbnb, vacation rental, short-term rental owners, house hackers, and the cleaners who clean the properties! Are you looking for efficient and specialized cleaning strategies for your short-term stays? Look no further than "Turnover Cleaning Tips," the podcast hosted by cleanfluencer Angela Brown. With over three decades of experience as a professional house cleaner, Angela shares her expertise in all aspects of cleaning, from basic techniques to unique situations. Tune in each wee ...
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Hello! I'm Ryan Bilello. I'm the host and creator of The Social Media Advantage for Craft Breweries. The goal of it is to help craft breweries understand how social media works so they can use it effectively in their business. If you're a brewmaster, business partner, or employee at a craft brewery you participate in the day-to-day activities that make your brewery successful. Scratching your head on how to effectively use social media shouldn't be one of those things. The Social Media Advan ...
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The Partnership Economy

David A. Yovanno and Todd Crawford

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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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In this episode of CX Matters, host Bram De Vos sits down with Michel Stevens, one of the most respected voices in customer experience, to explore why culture and behavior matter far more than processes or technology. With over two decades of experience guiding organizations toward stronger customer relationships, Michel shares how real differentia…
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Our very first Start Up Meetups happened last November 8, 2025 at Yspaces, BGC! The theme is: "Getting Your First Customer". We had open mics from Codes&Tokens, EZ Sourcing, FAST Business Consultancy, Upskwela, Pinas Sadya, Edusuite, and fireside chats with Agile Data Solutions (Hustle PH), Hier Payroll, and Yspaces. Watch the whole episode or jump…
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Mae Ferrer-Llamas is Accelerator Hub Manager at ALPHA Hub. ALPHA Hub, or the Bacolod Accelerator Hub, is a DOST-funded LGU-led accelerator hub in Bacolod City. Beyond startup incubation, the goal of ALPHA Hub is to accelerate startups in Bacolod City and nearby municipalities, scaling up commercialization and connecting startups to possible investo…
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Ian Fred Solas is Founder at IF Green Technologies. IF Green Technologies is a company specializing in urban agriculture specialized in aquaponics and hydroponics systems. They are advocating circular economy practices for the Philippines and even created a Circular Economy National Roadmap for DILG and UNDP, which we discuss in this episode. Aside…
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Aldwin Torquido is Founder at Bioflyt Agriventures. Bioflyt Agriventures Corporation is operating a breeding farm for black soldier fly larvae. The black soldier fly larvae are then processed to become cheap protein-rich animal feeds, which can be given to chicken, poultry, and even pets. Their products are being sold to farmers nationwide. This ep…
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November Canieso-Yoe is Founder at Plantsville Health. Plantsville Health is a fully registered, social enterprise company in the Philippines since 2017, championing the Philippine cinnamon. Plantsville Health develops, manufactures, and sells Philippine cinnamon products, buying the Philippine cinnamon that farmers have planted. Plantsville Health…
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In this episode of CX Matters, host Bram De Vos brings together two leading voices in customer experience: Michel Stevens and Horst Remes. Michel brings the lens of leadership and culture, while Horst approaches CX through design, experimentation, and evidence. Together they explore the question that often sits unanswered in boardrooms: how do you …
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Doi Guinanao is Founder at AYO Biomedical Technologies.AYO Biomedical Technologies offers advanced wound care management solutions. The company is headquartered in Bacolod City, Philippines where most don’t have access to high-quality biomedical services such as the Negative Pressure Wound Therapy (NPWT). AYO Biomedical Technologies offers advanced…
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In the first episode of CX Matters, host Bram De Vos sits down with Horst Remes, founder and CEO of One Stone, to unpack the biggest myths that keep companies from delivering meaningful customer experiences. Horst shares how his team uses a startup-style experimentation approach to redesign customer journeys, why memories matter more than experienc…
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Jonathan de Luzuriaga is Founder of Spring Valley, and also President of the Philippine Software Industry Association. Spring Valley was created to address the need for a venue where Innovation and Technology is cultivated and nurtured in terms of talent development and intellectual property creation. The main goal of Spring Valley is to become the…
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Send us a text Every customer expresses themselves differently, and their choice of language is no exception. So how can brands bridge the gap when customers come to them speaking different languages? In this episode of Deep Learning with PolyAI, Jenn Cunningham sits down with Matt Henderson, VP of Research, and Viola Lin, Product Manager, to explo…
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Send us a text So you’ve signed up for flight alerts and picked your favorite airport. You snagged a deal for a favorite city, but now it’s still the only top deal you can find. In this series, we take you to hidden gems outside of those major destinations to help you make the most of every flight deal, even when it’s always for the same airport. I…
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Cynne Paul Hayon is Chief Marketing Officer and Founder at Hex Colony. Hex Colony is the first-ever tech company in Butuan built by young experts offering a range of services including robotics, IoT, web development, and digital marketing. Helping businesses build future-ready IT infrastructures and processes. This episode is recorded live at Yspac…
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Jenny Talaver and Sau Danih are Co-Founders at Wasteless PH. Rethink your daily routines with Wasteless PH. From personal care to getting on the go, go wasteless with Wasteless PH! In this episode, we talk about the startup life in Zamboanga, how is it to start a social enterprise advocacy, and the challenges faced by young startup entrepreneurs. T…
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Garry Balinon is Head of ICT Office of DOST Region VI and Developer of SmartGov. SmartGov is an AI-enabled smart office platform for government that boosts efficiency, transparency, and service delivery. It unifies HR and talent (recruitment, onboarding, performance, L&D, rewards), workforce tools (attendance, shared calendars, morale), and citizen…
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Send us a text At VOX 2025, one thing was clear: the best brands aren’t just adopting AI — they’re becoming fluent in it. In this episode of Deep Learning with PolyAI, Michelle Schroeder, CMO of PolyAI, sits down with Christopher Osborne, PolyAI’s Chief Product Officer, to unpack what we learned from our annual conference about how the world's top …
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The stronger your relationship with one champion, the more vulnerable your account becomes. Intimacy creates dependency. Dependency creates risk. And most of us don't realize we're building a time bomb until it explodes. When your champion leaves—and they will—you'll either have a succession-proof account strategy or you'll be starting from zero wi…
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Jeremy de Leon is Founder of Make-roscope & Jeremake Innovations, Inc. Make-roscope is a keychain-sized microscope that attaches to smartphones and makes science more accessible. The objective is to democratize STEM education to every kid in the world. This episode is recorded live during the 2025 Regional Science and Technology Week in Western Vis…
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Jason Gaguan is the Founder and Chairman of Agile Data Solutions (Hustle PH). Agile Data Solutions Inc. (Hustle PH) is the Philippines’ leading market research tech company. Through its partnership with GCash, it taps into 74+ million customer data points and a panel of 1,000,000+ respondents nationwide to deliver hyper-targeted consumer insights f…
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Justine Doctolero is Project Development Officer at Fish-i. Fish-i is a patented hardware-software fish visual census technology developed by the University of the Philippines' Department of Computer Science and Marine Science Institute. It uses a stereo camera setup mounted on a rig to capture underwater footage from sample sites. The data collect…
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Marvin De Pedro shares about Incutech. Incutech is a precision loT-based incubator that ensures optimal hatching with customizable settings and real-time web and SMS alerts. This intelligent system monitors critical parameters like temperature and humidity, providing farmers with timely data and notifications to prevent losses and maximize chick yi…
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Send us a text Today we are going a little outside of our normal interview and podcast topics to bring you a fun, spooky edition of the Travel More Podcast. When I think of traditional, spooky destinations I always think of places like Salem or New Orleans, or maybe haunted attractions like the Headless Horseman Hayride or Halloween Horror Nights. …
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Eleanor Olegario is Founder of Rainfold and Lithos Manufacturing. Rainfold with Zeramic Filter is a smart, modular rainwater harvesting system that collects, filters, stores, and monitors rainwater using natural zeolite and ceramic nanotech filters. It removes sediments and contaminants, offers IoT-based water tracking, and ensures off-grid water a…
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Emir Epino is Founder at ALeRTO. Raymond Ong is Co-Founder at ALeRTO. ALeRTO Solutions Inc., is a pioneering technology company based in the Zamboanga City, specializing in the development and implementation of advanced systems for Disaster Risk Reduction and Management, with particular focus on flood-prone areas. With a commitment to leveraging cu…
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Deocesco Ferenzzo Ramos is Founder at Emergenseek. Emergenseek was founded in 2023, a mobile application dedicated to connecting emergency responders to individuals in distress with just a simple tap. Through a single tap, users can send out urgent alerts to nearby emergency responders and provide the necessary data for responders to be dispatched.…
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Lemuel Ian Cua is Co-Founder at RideNow PH. RideNow PH is a ride-sharing solution that partners with operators and schools in providing school shuttle services for students. It uses students’ RFIDs to alert parents of their children’s drop off and pick up in school and at home, ensuring children’s safety and parents’ peace of mind while reducing tr…
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Jizel Lazaro is Founder and Ciara May Tandih is Co-Founder of BioInnovate & VocaGlove. BioInnovate is committed to revolutionizing communication for the Filipino deaf community through innovative technology. Their VocaGlove aims to create a more inclusive and accessible society by breaking down communication barriers between those who use sign lang…
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Send us a text The conversational AI market has exploded: ~650 companies, even more tools, and way too many promises. For business leaders, navigating all this can be paralyzing. In this episode of Deep Learning with PolyAI, your host Nikola Mrkšić sits down with Dan Miller, founder of Opus Research and the analyst who coined the term "conversation…
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Send us a text Hello Sugar is one of the fastest-growing service brands in America, with more than 140 locations and counting. From the start, they built a text-first, digital experience that customers loved. But growth brought new insights: even in a digital-first world, voice calls were still critical to winning — and keeping — customers. In this…
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Send us a text Looking for inspiration for a long weekend trip that has something for everyone? Today’s featured destination has just that. Eclectic, gritty, artistic, and in our opinion a gem of an American city, New Orleans is a perfect getaway to explore again and again. Listen as we share our breakdown of a three day itinerary including our top…
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Jolicar Maranga is CEO at Vende ERP & JBM Labs PH. Vende is an Enterprise Resource Planning (ERP) solution for MSMEs from basic inventory solutions to advanced warehousing & distribution. This Enterprise Resource Planning (ERP) system provides comprehensive solutions for MSMEs, with the Basic Edition and Advanced Edition. Both address core operatio…
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Send us a text #podcast #podcasting #podcaster #podcasts #podcastlife #podcastshow #podcastlove #podcastaddict #podcastcommunity #podcastnetwork #spotify #applepodcasts #spotifypodcast #applepodcast #googlepodcasts #podcastinterview #podcastseries #podcastepisode #podcaststudio #newepisode Support the show https://youtube.com/@thecustomerservice24?…
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Niña Terol and Candice Quimpo are Co-Founders at FoundHer. FoundHer is a community platform that champions and spotlights Filipina founders. The FoundHer Summit, happening this October 14, 2025, will bring together hundreds of delegates — including female founders, investors, startup ecosystem leaders, advocates, and allies. Secure your slot now! G…
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Cjay Billones is Chief Operating Officer at Secuna. Christian Burgos is Chief Technology Officer at Secuna. Secuna is the biggest, cost-effective, and most trusted cybersecurity testing platform in the Philippines helping startups and SMEs by connecting them to the most advanced and highly-vetted cybersecurity professionals in the world to simulate…
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Rachel Jaro is Founder at Simplifi Studio. Simplifi Studio is the all-in-one CRM software built for creative businesses in the Philippines - photography studios, event planners, and creative agencies. Manage bookings, streamline client communications, track finances, and simplify your workflow, all in one platform. Focus less on admin and more on c…
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Analiza Ong is Owner at JVMR AgriBiz. JVMR AgriBiz is an agri farm breeding ZamPen Native Chicken and selling them to restaurants and food suppliers. As cheaper alternative chicken feeds, they are also breeding Black Soldier Fly Larvae, with high nutritional content that chickens love to eat. These innovations are in collaboration with researchers …
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Troy dela Cruz is Co-Owner at Camino Restaurant. Cris Fe Tuballa is Manager at Camino Restaurant. Camino Restaurant is one of the OG restaurants in Zamboanga serving Filipino food. They're also serving Ilonggo dishes and recently, ZamPen Native Chicken dishes. Try their ZamPen Native Chicken Inasal for only Php 200 (with unli rice!). What's excitin…
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Jeffrey Sereño is Owner at Cafelayan Hydroponic Farm and Cafelayan Lettuce Chips. Cafelayan Hydroponic Farm is selling freshly picked lettuce in different varieties from their greenhouse system in Zamboanga, and their seeds are imported from Europe. Cafelayan Lettuce Chips is a sustainability-driven enterprise transforming farm surplus into planet-…
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In this episode, Ben and Sue talk about the impact of algorithms on online reach and the importance of authenticity in marketing. How can you strike a balance between creating content for the algorithm and authentic messaging to foster meaningful connections with your audience? Can you stay true to your brand and get seen on social for long-term su…
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Send us a text #podcast #podcasting #podcaster #podcasts #podcastlife #podcastshow #podcastlove #podcastaddict #podcastcommunity #podcastnetwork #spotify #applepodcasts #spotifypodcast #applepodcast #googlepodcasts #podcastinterview #podcastseries #podcastepisode #podcaststudio #newepisode Support the show https://youtube.com/@thecustomerservice24?…
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Send us a text Think traveling during school vacations and holidays is impossibly expensive? It can be the busiest time to travel so you’re stuck, right? Not necessarily! We almost exclusively travel at these times during the year and have mastered the art of doing it on the cheap. Today we share our top 5 tips for traveling on a budget during scho…
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Arpi Lahaman is Marketing Manager at RuRu Mushrooms. RuRu Mushrooms produces export-quality mushroom chips, available in four flavors: natural, garlic, sour cream, and spicy barbecue. RuRu Mushrooms has their own mushroom farm in Zamboanga City where they cultivate their mushrooms, harvest, prepare, and package for distribution. This episode is rec…
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Dionne Lara Herwig is Project Staff at WMSU ATBI. WMSU ATBI is the Agri-Aqua Technology Business Incubator of Western Mindanao State University. WMSU ATBI is supporting and nurturing business startups in the agriculture and food techno-enterprise industries. This episode is recorded live at WMSU ATBI, agri-aqua technology business incubator of West…
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Send us a text Large language models are powerful tools — but why do they ramble on and on instead of just getting to the point? In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits down with Oliver Shoulson, one of PolyAI’s original dialogue designers, to unpack why LLMs talk the way they do, and what that means for building natural-so…
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Ralph Banias is Co-Founder at FTVETS (BioSiga). BioSiga is a research product being pitched by FTVETS, an organization of technical educators. BioSiga is a substitute for charcoals made from banana peels. They state that research shows that briquettes made from banana peels can still provide similar embering effect but with less impact to the envir…
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