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Human Centred Design Podcasts

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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Inside Learning | Unlocking human potential

The Learnovate Centre, Trinity College Dublin

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How do we reach our potential in work and life? The Inside Learning podcast explores the science of learning and the future of work with expert guest speakers and research-based insights from The Learnovate Centre in Trinity College Dublin, a global research centre focused on learning technology. Hosted by author, consultant and coach Aidan McCullen. Get in touch: [email protected] / https://www.learnovatecentre.org
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Technology doesn’t transform services. People do. Problems Worth Solving brings you conversations with the leaders, practitioners, and radical thinkers reshaping health, care and support services. It's hosted by Sam Menter, co-founder of Healthia (www.healthia.services). From transformation and AI to prevention and human-centred design, each episode uncovers the ideas and experiences behind lasting change. Guests include NHS directors, policy shapers, entrepreneurs, clinicians, and designers ...
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Design Different

Design Different

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A podcast series that looks at how design is being used to tackle major social challenges around the world. Hosted by Jak Spencer, Research Fellow at the Helen Hamlyn Centre for Design at the Royal College of Art in London.
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Design Feeling

Nirish Shakya

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Design Feeling is a new podcast and community platform for design thinkers, people gatherers, dot connectors, technologists and creative problem solvers who want to increase their self-awareness, creative confidence and meaning. Join Nirish Shakya, Design Thinking Consultant, Educator and Coach, and his expert guests as they explore the human behind the human-centred designer. Their mission is to help you become a more empowered problem solver with a clearer mission for others and more compa ...
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Emerging and future technologies and the trends that they are linked to will be covered on this podcast. From the more obvious tech like: AI, Robotics, Autonomous Vehicles, and The Metaverse. To less well known disruptors like: Brain-Machine Interfaces, CBDC’s, Internet of Bodies, Smart Dust, Animal Human Chimeras, 4D Printing, Under The Skin Surveillance, Bio Computers and much more. A vision of what the future may hold will be painted to alleviate some of our collective Future Shock so we ...
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Tech Mirror

Tech Policy Design Centre

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How do we ensure technology makes our lives better? Tech Mirror explores how technology impacts our lives: the good, the bad, the ugly and the beautiful.
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Plastic Grass Square

blueegg Experience Design

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Plastic Grass Square, brought to you by the team behind blueegg Experience Design, is a podcast about being human centred in our work practices and daily lives. We are, after all, not the user. Join us as we chat to folks about how they apply human centred approaches to their lives.
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Zenly Organized

Zenly Organized

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Zenly Organized s'adresse aux personnes qui veulent apprendre à mieux se connaitre et s’organiser pour vivre de manière plus alignée et sereine. Je t'y partage des outils de connaissance de soi (ex: astrologie et Human Design) et des méthodes d’organisation qui t'aideront à te reconnecter à toi-même et à mieux t'organiser pour construire la vie que tu désires (chronotypes, cycle menstruel, saisons, Bullet Journal, méditation, oracles, et plus encore) ! Retrouve plus de ressources gratuites p ...
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UX Podcast

Per Axbom & James Royal-Lawson

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UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology, people and society since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.
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Human Design For Educators

Theresa Pembroke | Human Design Tips for Teachers and Educational Leaders

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Human Design for Educators, hosted by Theresa Pembroke, is a soul-nourishing podcast for teachers and educational leaders who desire transformative personal and professional growth. On this show, she'll be sharing with you a new way of doing things and what it truly means to bring the 'well' back to well-resourced teacher. Through intimate, bite-sized episodes, airing Monday to Friday, join Theresa as she delves deep into the heart of Human Design, guiding you to uncover your unique path to ...
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NaturalsCool

Keith Struthers Studios

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Who's NaturalsCool? We are architects and facilitators who inspire innovative design professionals to gain deeper meaning in their personal lives through their creative practice. We do this by offering a human centred approach to sculptural design and architecture, through masters courses and bi-monthly interviews and insights. Sign up for our email newsletter and get priority access to our latest insights, interviews, podcasts and invitations to live events. It's a bi-monthly creative party ...
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In Flux

Centre for Internet and Society, India

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In Flux is a podcast on technology, law, policy, politics and more brought to you by the Centre for Internet and Society, India.
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Straight Up!

Avi Shenkin and Steven Male

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🎙 Our podcast 🎙is about human centred led people/companies - we will be hosting 🥝 kiwis 🥝(plus some international guests) from all industries, like business, design, customer experience, sales, tech etc. To tell us about their process, experiences and what does human centre means to them 🍻 Each of us has the knowledge and experiences they accumulated through life. ✨ Learning from the experience of others is one of the things that accelerate the progress of work and the understanding of how t ...
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In the ever-shifting landscape of innovation and evolution, "Re:Design”, a 6-part series by Mima, a design agency that anchors the essence of what truly propels our world forward: people. Dive into stimulating and fascinating conversations as Mima brings together experts and visionary thinkers from diverse industries together to unravel the power of human-centred design in addressing the most intricate business challenges of our era. Together, each episode invites listeners to traverse unfam ...
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Humanising IT

Katrina Macdermid

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Join Katrina Macdermid and Wesley Eugene as they challenge, debate, and bring some humour to IT service management. Discussing chapters of Katrina’s best-selling book – the Humanising IT™ Podcast features global thought leaders and explores the integration of ITSM and human-centered design, aiming to create IT services and solutions that are designed with users in mind—not just processes. Whether you’re an IT professional looking to enhance your career, a designer aiming to understand IT ser ...
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Robot Talk

Robot Talk

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Join us each week as we explore the exciting world of robotics, artificial intelligence, and autonomous machines. Each episode, Dr Claire Asher — science communicator and robot enthusiast — chats with roboticists from around the world to find out how their cutting-edge research is influencing the future of every aspect of science, technology, and engineering, from the mundane to the extraordinary.
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VUX World

Kane Simms

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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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A couple of years ago I was working on a human-centred design project that required me to go and conduct long interviews with customers. I realised then that I loved listening to people talk open and honestly about themselves. People are full of stories that we never get to hear because we don't give ourselves the time to listen. On Can You Repeat That? we take a mic to those people and ask them to share those unheard stories.
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Innovating Humanity

Jude Jennison

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Exploring the intersection between technology, humanity and leadership. This podcast features interviews with Jude Jennison and technology leaders on how technology impacts our lives and who we need to be leaders in the future to take advantage of technology and use it for our highest good. How do you use technology to enhance emotional connection and make a difference in the world? How do you ensure it does not create greater disconnection?
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Real People is a podcast hosted by Jason Dunstone, the founder and managing director of Square Holes. Jason builds on his 25 years of conducting human-centred research, interviewing average and not so average people (rich, poor, old, young, content and vulnerable) to understand what they believe and how they behave. On this podcast, Jason interviews academics, researchers, leading thinkers, and other interesting people. Jason also interviews “actual real people” about their passions, aspirat ...
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Canada’s Entrepreneur

Canada’s Entrepreneur

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Canada’s #1 Community for Entrepreneurs by Entrepreneurs. We talk to the entrepreneurs who are making it happen throughout Canada.​ Finally, a national podcast company that creates an active online community for entrepreneurs by entrepreneurs so they can stay connected locally and to let the world know how Entrepreneurs in Canada make things happen. Check us out on YouTube at https://www.youtube.com/@CanadasEntrepreneur
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The People-Driven CEO Podcast features raw, insightful conversations with founders and CEOs who believe that people always come first in business, in culture, and life. Hosted by me, Shane Jeremy James, also known as S1H, I’m a serial entrepreneur, human architect, and speaker with a mission to help build the most people-centred, humanity-driven companies ever created. On this show, I sit down with top-performing leaders, visionaries, and impact-makers who aren’t just building successful com ...
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Learning Uncut

Michelle Ockers

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Learning Uncut is about real conversations around real learning solutions and real experiences with real advice from real people. We’re all about keeping it “real.” Here’s an overview of our approach: Strategy and tactics. We want to unpack the strategy and how-to’s of creating great learning solutions, frameworks and teams. CONVERSATIONS, NOT SCRIPTED DISCUSSION Our podcasts are professional but not so edited and polished that they lose their authenticity. We want our audience to hear real ...
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Learning From The Edges

Michelle Parry-Slater

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The world of work is full of friction. Departments work in silos. Work gets stuck. Teams find workplaces are not as easeful as they could or should be. And in all of this human beings are caught in the challenges, resulting in poor work, mental health worries and worse. As a research project, Learning From The Edges will look at the edges of work, where friction exists and explore what gets in the way of work and of learning. Why is there friction? How can work be more fruitful for organisat ...
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Consumer Health Partnerships

Patient Experience Agency

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Welcome to "Consumer Health Partnerships”, the podcast where healthcare meets human care. Our show is a compelling journey into the heart of human-centred reform, showcasing the power of collaboration between consumers and healthcare professionals to forge a more empathetic and effective health system in Australia. Who should tune in? This podcast is crafted for digital health professionals, clinicians, practice owners, and anyone invested in the future of healthcare. Whether you’re a season ...
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Big Fat Lies with Jennifer Cramer Lewis

Inspired Choices Network

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Big Fat Lies with Jennifer Cramer Lewis Is your life and business truly delightful? Can it be? Jennifer Cramer Lewis says yes it can, when you don’t fall for the Big Fat Lies. Jennifer stands for deliciously ambitious female business owners like you, always knowing when they are under the spell of a Big Fat Lie, and will use her quirky irreverent style to show you, what to say yes to, so you can be proactive, passionate, productive and profitable in your life and business. Part cautionary ta ...
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The Life Well Lived Project is motivated by this: There is so much unhappiness, anxiety and depression in the world, and this work is about trying to make things better, tiny bit by tiny bit, one day at a time. The vision of the Life Well Lived Project is a world where this cycle of unhappiness, anxiety and depression does not have to be handed down across multiple generations and accepted as an unavoidable fact of life. The vision is a world where everyone is liberated to know, embrace and ...
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Marc and Nemo explore how smart mobility, emotionally responsive vehicles, and integrated urban transport systems are reshaping the future of cities and accessibility. About the Episode: In this episode, we dive into the evolution of smart mobility — from experimental vehicles to scalable, city-ready systems. Nemo shares how his journey from commun…
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➡️ Réserve ton appel découverte gratuit Tu culpabilises parce que tu n’arrives pas à tenir ton organisation ou tes routines ? 🙈 🙋‍♀️ Moi aussi, j’ai traversé une période comme ça. Pendant un mois, j’ai complètement délaissé mon Bullet Journal et mon organisation. Plus de to-do lists, plus de planification, plus d’habitudes. 👉 Et tu sais quoi ? C’ét…
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Professor Jim McManus: Zooming out on prevention In this episode, we explore prevention in its widest sense — across systems, communities and everyday life. Professor Jim McManus, National Director of Health and Wellbeing at Public Health Wales, explains why prevention remains one of the toughest challenges in health and care. He shares how poverty…
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Last month I had the pleasure of attending the Smart City Robotics Competition in Milton Keynes, where I spoke to the organisers, competitors, exhibitors and attendees of this exciting 3-day event. Check out our conversations in this month's bonus episode! This bonus episode was sponsored by euRobotics, an international non-profit association that …
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Melissa Moore shares real retail stories, training tips, and practical views on customer centricity, employee experience, AI, and TikTok shop. Listeners get honest lessons on execution, people-first leadership, and building consistent retail experiences across channels. About Melissa Moore Melissa Moore is an award-winning Retail Consultant and Edu…
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Welcome to another episode of The Inside Learning Podcast brought to you by the Learnovate Centre, where we explore the impact of AI on the future of work. In this episode, we are joined by Sangeet Paul Choudary, the author of 'Reshuffle,' to debunk common fallacies about AI, such as 'AI won't take your job, but somebody using AI will.' Sangeet div…
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Claire chatted to Ali K. Hoshiar from the University of Essex about how microrobots move and work together. Ali Hoshiar is a Senior Lecturer in Robotics at the University of Essex and Director of the Robotics for Under Millimetre Innovation (RUMI) Lab. He leads the EPSRC-funded ‘In-Target’ project and was awarded the university’s Best Interdiscipli…
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Tim Hill shares his unique insights into the magic of live events and the communal experiences they create. Drawing from his ethnographic research at Liverpool FC's Anfield stadium and Berlin's underground techno clubs, he shares how rituals, community, and emotional connections shape unforgettable experiences. He emphasises the importance of co-cr…
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For more than two decades, Robert Mithcell has been helping Ontario business owners navigate one of the most important decisions of their lives—selling their business. As the founder and lead advisor at Premium Mergers & Acquisitions, based in Guelph, he work hands-on with every client to maximize value, protect their legacy, and guide them through…
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In this episode, Greg sits down with Michael Lewrick, bestselling author and design thinking expert, to unravel how the mindset of design thinking—beyond just tools—can spark innovation, drive transformation, and elevate business performance. Michael dives into real-world cases, shares his “50 tools” framework, explores how to measure innovation us…
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Kristina Halvorson, founder of Confab and Button and leader at Brain Traffic, joins us to talk content strategy and content operations. She tackles how to ask the right strategic questions, align teams, preparing for content for emerging AI tools and why curiosity (not complaints) advances our field. Button 2025, the content design conference takes…
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In this episode of Canada’s Entrepreneur, we highlight a rare chance to acquire a 53-acre greenfield site in Vulcan, Alberta—strategically located midway between Calgary (pop. 1.68M) and Lethbridge (pop. 111K). With Direct Control zoning and a pre-approved structure plan, this property is development-ready for a mix of residential, commercial, reta…
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Jason Morais is the co-founder and President of Covehead Bay Capital and Franchisee for Two Men and a Truck Halifax. Born and raised in PEI, he graduated from UPEI with a Business Degree and then obtained a law degree from Bond University in Australia. I returned home to PEI where I practiced at a Charlottetown firm for 3.5 years before jumping int…
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Claire chatted to Frances Zhu from the Colorado School of Mines about intelligent robotic systems for space exploration. Frances Zhu has a degree in Mechanical and Aerospace Engineering and a Ph.D. in Aerospace Engineering from Cornell University. She was previously a NASA Space Technology Research Fellow and an Assistant Research Professor in the …
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This episode explores Andy’s journey from globalization to AI, diving into how software development has evolved and what AI means for the industry’s future. About the Episode: The conversation traces Andy’s path into AI and software development, starting from his international business background and experiences in globalization to becoming a leade…
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Chris Tutty is a local boy, born and raised in Calgary, Alberta, Canada. His love of the arts could be observed in every school he attended: poetry books, yearbook covers, coloring contests, large murals, paintings, and his participation in various school productions and talent shows. After high school Chris stopped painting and drawing all togethe…
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Annette Franz discusses her book on employee experience and emphasizes the connection between employee understanding and business success. She provides insights on culture, listening, and empathy as vital components for creating a positive workplace environment. About Annette Franz Annette Franz is a globally recognized thought leader, author, and …
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Voice AI is having a breakthrough moment. With large language models delivering unprecedented understanding and next-gen text-to-speech achieving near-human fidelity, the possibilities for immersive, scalable, and personalised customer experiences are greater than ever. We’re joined by Andrei Papancea (CEO & Co-Founder, NLX) and Kylan Gibbs (CEO & …
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Ryan Blackwell is a Calgary chef and restaurateur known for concept-driven menus and polished, approachable cooking. Raised in Cochrane and trained at SAIT, Blackwell sharpened his craft in Vancouver’s restaurant scene, including a turn as chef de cuisine at the acclaimed Bin 941, before returning home to open Elbow Room in Britannia in 2017 with p…
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Sally Earnshaw brings her trademark “oomph” to this high-energy conversation about leadership, life, and the messy, brilliant realities in between. From middle-aged business travel mishaps to the humor of raising teenagers while running a company, Sally grounds leadership in humanity and positivity. We explore her philosophy of energizing and focus…
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Sharon Hapton, a successful Calgary-based businesswoman and mother of two, is the founder and CEO of Soup Sisters and Hug in a Bowl Enterprises. In 2008-2009, leading up to her 50th birthday, Sharon channeled her belief in the healing power of homemade soup into founding Soup Sisters, a grassroots organization. Recognized nationally and regionally …
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A deep dive into how AI is transforming construction project management by predicting delays, reducing risk, and reshaping the future of the industry. About the Episode: The construction industry is notorious for its delays, cost overruns, and risk-filled projects — but could AI finally change that? In this episode, Marc speaks with Alan about how …
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Michelle Ockers is joined by Ben Campbell, CEO of the Australian Institute of Training and Development, and organisational capability expert Lisa Elias to discuss the development of AITD’s first-ever L&D Capability Framework. In addition to being our podcast host, Michelle was the Project Lead on this community-driven initiative, and offers insight…
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Warning that this epispode of Doin' Time contains audio images of Aboriginal and Torres Strait Islander people who have died, and graphic discussion of deaths in custody.On today's show Marisa speaks with David Mejia-Canales, Senior Lawyer at the Human Rights Law Centre about protest laws.Following that Brett Collins from Justice Action joined the …
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Learn how fearless leaders build high-performing teams. Nick James shares practical habits: start with why, create psychological safety, empower people, use candid feedback, and coach individuals. He also explains his Eighty20 coaching, leading agile change, and why radical transparency and backing your team matter in fast change driven by AI and t…
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What happens when one of the world’s leading analysts on customer service and conversational technologies sits down to unpack the future of AI? We explore the profound implications of AI adoption with Ian Jacobs, VP, Lead Analyst at Opus Research. We discuss how AI is transforming contact centres and customer service operations, from agent augmenta…
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Calgary artist Paul Van Ginkel has been a full-time painter for 42 years. With over 2200 paintings created so far in his career, his work can be found in private and corporate collections around the world. After recently turning 65 he has no plans to retire and strongly feels his best work is ahead of him. While being pleased with his artistic abil…
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Productive Failure: A New Paradigm for Learning with Manu Kapur What if the best way to learn isn’t to get it right the first time—but to fail first? In this episode of Inside Learning, we’re joined by Manu Kapur, author of Productive Failure. Kapur introduces a radical shift in how we think about education and training: instead of shielding learne…
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Shawn Freeman is the founder of Impactful MSP, a coaching business dedicated to helping Managed Service Providers scale, lead, and grow beyond seven figures. After building and successfully exiting his own MSP and then partnering to build a second one, Shawn now coaches other MSP owners to create businesses that are not only profitable but also tru…
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This episode explores how AI is reshaping marketing—from AI-driven search engines and content optimization to Meta’s push for fully automated platforms—and what it means for the future of creative work. About the Episode: In this episode, my guest and I take a forward-looking view on how artificial intelligence is transforming the world of marketin…
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This episode explores avatars, AI, and community-driven value. Annika Kessel explains Cosmic Universe, ethical avatar design, NFTs, and community economies. Hear real risks like profile hacking and practical uses for brands, education, and mental health. Learn a human-centered view of AI and the future. About Annika Kessel Annika Kessel is a vision…
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Gartner's Magic Quadrant for Conversational AI platforms is back in 2025! This is a must-watch for CX leaders seeking to make informed decisions about their AI tech stack. Here, we provide deep technology market analysis for artificial intelligence in customer experience. Whether you're looking to build AI chatbots, AI agents, Retrieval Augmented G…
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Michael Crooks is a hospitality professional who is always interested in new challenges. He has achieved success in all aspects of the hospitality service industry. Three years ago he decided to move over to entrepreneurship and his journey and success are really insightful for those thinking of making the break to independence. Stay Connected with…
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Brian D’Souza has spent his life exploring the power of sound—from late-night radio discoveries and Glasgow club culture to pioneering sound design for wellbeing, workplaces, and psychedelic therapy. In this episode, Brian shares how music and psychology came together in his work, from building Open Ear, a platform that reimagined how businesses us…
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Jocelyne Holland brings nearly two decades of experience to her role as Partner at Holland Licensed Interior Design. With a wealth of knowledge and experience across a range of industries, including wellness, hospitality, medical, residential, and corporate interiors, she is a highly sought-after resource within the industry for her diverse experti…
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Engineering lead, senior stack developer and technology obsessive Pete DeLaurentis is the man behind new text editor, TextJam. We spoke to him about how the tool helps make life easier for writers - and why he was determined to ensure it's fun to use. Pete also shared knowledge nuggets on the power of different AI models, his frustration with Linke…
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A conversation on AI, product management, and the future of work—where Ken shares lessons from his journey and why repetitive jobs won’t survive the AI era. About the Episode: In today’s episode, we explore AI not just as a tool, but as a driver of product strategy and future markets. Ken shares his journey from early inspirations like War Games to…
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When James Swift moved from Sales into his L&D role at Leyton UK, he started as many do—trusting the ‘L&D experts’, buying content, and chasing engagement. But it didn’t deliver results. So he flipped the script. In this episode, James shares how he built a culture of accountability, motivation, and autonomy—putting learners in charge of their own …
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Antonio Grasso offers invaluable perspectives for anyone looking to understand the intersections of technology, business, and society. By embracing a human-centric approach to digital transformation, businesses and individuals can prepare for a future where technology supports and enhances human endeavors. About Antonio Grasso is the Founder and CE…
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As one of the world’s largest car manufacturers, Toyota is giving its machines a voice using AI as a trusted partner to transform how cars are built and serviced. In this episode, we speak with Kordel France, Principal AI Engineer & AI Architect at Toyota, to uncover how artificial intelligence is reshaping production and maintenance globally. We e…
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The way we design health apps is shaping who stays healthy and who gets left behind. In this conversation, Amber Vodegel, founder of the world’s largest pregnancy app, Pregnancy Plus, and now CEO of 28x, challenges how women’s health technology is built, funded, and trusted. Amber argues that health knowledge shouldn’t sit behind a paywall or be tr…
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Dan Swayze is a seasoned executive leader with over 20 years of experience driving growth, innovation, and transformation in high-tech companies. Renowned for defining and executing technical strategies that enable cloud migration, automation, and data-driven decision-making. Adept at aligning business and technology goals to deliver scalable, secu…
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John Eresman is a Co-Founder and Director of Brand at Gradient Beverages, a Calgary-based beverage company pioneering bartender-grade drinks and innovative beverages, including their award-winning Inversion Nitro Cocktail range. Prior to founding Gradient, John worked in advertising and marketing for more than a decade. He has a Bachelor's Degree i…
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Warning that this episode of Doin' Time contains audio images of Aboriginal and Torres Strait Islander people who have died, and graphic discussion of deaths in custody.First up on the show we will bring you an interview with Anneliese Cooper, Acting Senior Lawyer at the Human Rights Law Centre, who will discuss a new report showing the price women…
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Sam Stern shares his unique perspective on bridging strategic insights with practical execution. He dives deep into the nuances of translating feedback into internal improvements at LinkedIn, highlighting the value of member voices in shaping user-centric solutions. Sam underscores the importance of emotional memory in customer experience design, e…
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Andrew Bullied is the Co-Founder and Co-Owner of Annex Ale & Soda Mfg. in Calgary, Alberta. Andrew has been brewing since 2008, when he was making wine as a means to save money on drinking during university. In 2010, Andrew attended Niagara College’s brewing program in its inaugural year – and was proudly the first drop-out, leaving to start work i…
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In this episode, we’re joined by Nick Cawthon, a design leader with decades of knowledge in user experience (UX), service design, and the evolving discipline of experience design. From his childhood discovery of creative flow to shaping the culture of UX in San Francisco, Nick reflects on the pivotal shifts that transformed design from skeuomorphic…
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Doug Will, one of the co-owners of Rawhides Bistro & Saloon in Stenen, Saskatchewan, grew up on the family farm just north of Tisdale, where he farmed with his dad and brothers for a few years. In 1980 he moved to farm north of Star City, a town just east of Melfort, where he and his wife raised three sons. In 2000 he bought a farm just north of St…
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