Now in Season 5! We are still breaking down complex issues of workers' compensation into bite-sized nuggets, one conversation at a time, with one slight twist. We are finally doing what we set out to do when we started: discuss the nuances of our fascinating system in "Cliff Notes" style summaries. Yvonne Guibert and Rafael Gonzalez approach workers' comp conversations from different backgrounds. Still, they share many similar things, such as their love for family and friends, a passion for ...
…
continue reading
Inside Workers Comp Podcasts
Genex Services is sharing valuable insights through our podcast series: Inside Workers’ Comp. Hear what workers’ comp experts are saying about the challenges the industry faces and new approaches for meeting these objectives.
…
continue reading
…
continue reading
A bi-weekly interview series highlighting the technology that is shaping the future of insurance and exploring how industry leaders are leveraging technology to grow their businesses.
…
continue reading
Welcome to Counsel and Commentary, the ultimate podcast for entrepreneurial lawyers ready to take their practices to new heights. Each week, we dive deep into the business strategies, growth frameworks, and real-world lessons you didn’t learn in law school but absolutely need to build a thriving, sustainable firm. Whether you're a solo practitioner or running a small team, you'll discover actionable insights on leadership, marketing, client acquisition, systems building, and financial manage ...
…
continue reading

1
Driving Innovation at the Nation’s Largest Lawyers’ Malpractice Insurer ALPS with David Bell form ALPS
40:59
40:59
Play later
Play later
Lists
Like
Liked
40:59Host James Benham is joined by David Bell from ALPS. David shares his expertise in driving innovation at the nation’s largest lawyers’ malpractice insurer. Discover how insurers in legal malpractice and P&C are rethinking risk, driving innovation, and shaping the next decade of change. This Episode is sponsored by Terra, the Next …
…
continue reading

1
Gina Jacobs: Defending Claims With Purpose
45:35
45:35
Play later
Play later
Lists
Like
Liked
45:35Send us a text In this episode of Deconstructing Comp, Yvonne and Rafael welcome Gina Jacobs, a defense attorney with Hamilton, Miller & Birthisel LLP, to share what it’s like navigating workers’ compensation from the defense side. Joining from Orlando, Gina brings a candid look at how defense counsel approaches claims, collaborates with employers …
…
continue reading

1
Inside Sex Crimes Defense: Psychology, Credibility, and the Weight of Proof
32:15
32:15
Play later
Play later
Lists
Like
Liked
32:15When evidence is mostly memory and timing, how do you find the truth? We sit down with defense attorney Ryan Fremont, who blends courtroom craft with formal training in psychology to navigate some of the toughest cases in the legal system: sex crimes where the stakes are life-altering and the proof often lives in words, not lab results. Ryan walks …
…
continue reading

1
Forklifts, Forms, and “You’ve Got 90 Days” Workers Comp Without the Snooze
51:05
51:05
Play later
Play later
Lists
Like
Liked
51:05By Jonathan Tuttle with Samuel Maples
…
continue reading

1
Inside the CIO Lens on Data, AI, and Industry Change with Steve Kappel from Safety National
45:51
45:51
Play later
Play later
Lists
Like
Liked
45:51Host James Benham is joined by Steve Kappel from Safety National. Steve takes us inside the CIO’s lens on data, AI, and industry change. Discover why innovation from within matters, how global strategy conversations shape technology leadership, and why educating the industry on AI and data has never been more important. James Benham: https://www.…
…
continue reading

1
Paolo Longo: Inside First Responder Claims
44:37
44:37
Play later
Play later
Lists
Like
Liked
44:37Send us a text In this episode of Deconstructing Comp, Yvonne and Rafael talk to Paolo Longo, a claimant attorney based in Florida, to explore the realities of representing injured workers, especially first responders. Paolo shares how his career path led him from the state attorney’s office to becoming a dedicated advocate for employees navigating…
…
continue reading

1
Leading with Purpose in Insurance: Culture, Tech, and the Future of Work with Matt Crum from Frank Winston Crum Insurance
28:46
28:46
Play later
Play later
Lists
Like
Liked
28:46Hosts James Benham & Rob Galbraith are joined by Matt Crum from Frank Winston Crum Insurance. Matt shares his expertise leading with purpose in insurance. Discover how leaders can tackle industry challenges, strengthen workplace culture, leverage technology like AI, and prepare for the future of work. This…
…
continue reading
Send us a text In this episode of Deconstructing Comp, Yvonne Guibert and Rafael Gonzalez welcome Scynthia Syfrett, Workers’ Compensation Program Manager at SHARP Healthcare in San Diego. Scynthia offers her perspective on managing a large deductible program, with a $1 million per-claim deductible, and the lessons in risk that come with operating a…
…
continue reading

1
Your Rights After an Accident: What Insurance Companies Don't Want You to Know
40:28
40:28
Play later
Play later
Lists
Like
Liked
40:28Ever wondered what truly separates a $30,000 settlement from a $1.3 million payout? In this eye-opening conversation with personal injury and workers' compensation attorney David Lupoff, we pull back the curtain on how insurance companies systematically minimize injury claims—and how the right legal strategy can transform your case. David shares th…
…
continue reading

1
Demystifying Patent Law: Essential Knowledge for Entrepreneurs and Inventors
35:03
35:03
Play later
Play later
Lists
Like
Liked
35:03Patents represent one of the most powerful yet misunderstood business assets available to entrepreneurs. In this eye-opening conversation with patent attorney Emmanuel Coffey, we uncover the essential knowledge every business owner needs about intellectual property protection. Coffey, who transitioned from a 19-year engineering career to patent law…
…
continue reading

1
Advancing Workers’ Comp Through AI Partnerships & Predictive Intelligence with Stan Smith
44:30
44:30
Play later
Play later
Lists
Like
Liked
44:30Hosts James Benham & Rob Galbraith are joined by Stan Smith from Gradient AI. Stan shares his expertise in advancing workers’ comp through AI partnerships and predictive intelligence. Discover how Gradient’s partnership with Terra gives adjusters earlier insight into high-risk claims, reduces costs, and im…
…
continue reading

1
Navigating Divorce, Custody, and Modern Family Law Challenges
43:02
43:02
Play later
Play later
Lists
Like
Liked
43:02Stephen Steele brings nearly five decades of family law experience to this revealing conversation about what really happens in divorce and custody cases. Drawing from his 47-year career, Steele offers a rare glimpse into the evolution of family law and shares critical insights that could save clients thousands in legal fees and heartache. The conve…
…
continue reading
Send us a text Disclaimer: The views expressed in this episode are Judge Robert Rassp’s personal opinions and do not reflect the official position of the State of California, Department of Industrial Relations, Division of Workers’ Compensation (DWC), or the Workers’ Compensation Appeals Board (WCAB). In this episode of Deconstructing Comp, Yvonne …
…
continue reading

1
When Trucks Turn Left: Exposing the Hidden Dangers in Personal Injury Cases
42:14
42:14
Play later
Play later
Lists
Like
Liked
42:14Have you ever wondered what really happens behind the scenes of high-stakes personal injury litigation? Attorney Robert Doig pulls back the curtain on the complex world of trucking accidents, construction injuries, and wrongful death cases in this revealing conversation. Drawing from his unique background as a former prosecutor, Doig explains how c…
…
continue reading
Three generations of legal wisdom converge as father-daughter team Roger and Anna Henson share eye-opening insights about estate planning that could save your family from unnecessary heartache and conflict. The Hensons cut through common misconceptions about wills versus trusts, revealing that contrary to popular belief, trusts aren't always the su…
…
continue reading

1
From Courtroom to Compensation: The Reality of Catastrophic Injury Cases
53:20
53:20
Play later
Play later
Lists
Like
Liked
53:20What happens when life changes in an instant? When a routine drive becomes a lifelong disability? When a family vacation ends in unimaginable tragedy? Behind the headlines of catastrophic accidents lies a complex legal world few understand until they're thrust into it. Steve Labriola, founder of Fellows Labriola and seasoned litigation specialist, …
…
continue reading

1
Dr. Marcos Iglesias: Cultivating A Recovery Mindset
52:57
52:57
Play later
Play later
Lists
Like
Liked
52:57Send us a text In this episode, Yvonne and Rafael talk to Dr. Marcos Iglesias, Chief Medical Officer at AF Group. Dr. Iglesias shares his journey from occupational medicine to the executive level and the lessons he’s learned about helping injured workers recover faster and more fully. Drawing on decades of experience, Dr. Iglesias offers candid, pr…
…
continue reading

1
Kirsten Kaiser Kus: Stakeholders in the Comp Ecosystem
40:25
40:25
Play later
Play later
Lists
Like
Liked
40:25Send us a text In this episode, we talk to Kirsten Kaiser Kus. She is a defense attorney and an equity owner at Downey & Lenkov LLC, leading their Indiana practice. She brings deep experience from both the plaintiff and defense sides of workers’ compensation. She shares how her involvement with CLM and litigation education shaped her expertise and …
…
continue reading
Send us a text In this episode, we sit down with industry powerhouse Mollie Kallen to explore the often misunderstood role of case managers* in workers’ compensation. With over 30 years of experience leading one of the largest case management companies in the country, Mollie brings unmatched insight into how effective communication, not just clinic…
…
continue reading

1
Connecting Policy, People, and Progress in the Insurance Industry with Dean Fadel from Ohio Insurance Institute
36:26
36:26
Play later
Play later
Lists
Like
Liked
36:26Hosts James Benham & Rob Galbraith are joined by Dean Fadel from Ohio Insurance Institute. Dean shares his expertise in connecting policy, people, and progress in the insurance industry. Discover why he believes insurance is in everything, everywhere, all the time, and how that perspective should influence…
…
continue reading

1
Bill Zachry: Sisterhood of Traveling Body Parts
50:13
50:13
Play later
Play later
Lists
Like
Liked
50:13Send us a text In this engaging and insightful episode, co-hosts Yvonne Guibert and Rafael Gonzalez sit down with legendary industry leader Bill Zachry for a deep-dive into the realities shaping today’s California workers’ compensation system, and other state systems around the country. We explore rising WC costs, why it makes sense to manage and t…
…
continue reading

1
Legal Excellence in Alternative Investments
59:38
59:38
Play later
Play later
Lists
Like
Liked
59:38Navigating the maze of private securities and alternative investments requires more than just legal knowledge—it demands practical wisdom born from experience. In this enlightening conversation with Roland Wiederaenders and Sarah Florer of Grable Martin PLLC, we uncover the hidden complexities of raising capital in today's global marketplace. Did y…
…
continue reading

1
The Intuition Behind Generative AI with Frank Schmid from Gen Re
33:38
33:38
Play later
Play later
Lists
Like
Liked
33:38Hosts James Benham & Rob Galbraith are joined by Frank A. Schmid from Gen Re. Frank shares his expertise on the intuition behind generative AI. Discover how this emerging technology continues to reshape insurance decision-making, why narrative still matters, and what insurers can do to prepare for an AI-dr…
…
continue reading

1
Melissa Steger: Hook 'Em and Go Until No!
46:34
46:34
Play later
Play later
Lists
Like
Liked
46:34Send us a text Melissa Steger returns to walk us through the building blocks of the unique Texas UT System workers' compensation program. While the program is self-insured, they use a third-party administrator (TPA) in a hybrid system where the TPA staff sit on-site with the UT System staff who oversee the program. Covering 160,000 employees and ov…
…
continue reading

1
How Analytics Is Rewriting Underwriting with Denise Olson from K2 Insurance Services, LLC
29:36
29:36
Play later
Play later
Lists
Like
Liked
29:36Hosts James Benham & Rob Galbraith are joined by Denise Olson from K2 Insurance Services, LLC. Denise shares her expertise on how analytics is rewriting underwriting. Discover how data is transforming risk evaluation, streamlining claims forecasting, and shaping the future role of the underwriter across di…
…
continue reading
Send us a text In this episode, Yvonne Guibert catches up with Nelson Gonzalez, Executive Director - Florida, Rehab Without Walls® NeuroSolutions, and they talk about Return to Work. In the workers' compensation system, a return-to-work (RTW) policy or program helps injured or ill employees safely and efficiently return to work. The goal or purpose…
…
continue reading

1
How Tech is Powering the Modern Agent in Licensing, Launching, and Leveling Up - Brett Fulmer from Newport Beach Insurance Center LLC
40:26
40:26
Play later
Play later
Lists
Like
Liked
40:26Hosts James Benham & Rob Galbraith are joined by Brett Fulmer from Newport Beach Insurance Center LLC and Skyway Underwriters. Brett shares his expertise on how tech is powering the modern agent in licensing, launching and leveling up. Discover how digital tools are helping accelerate early …
…
continue reading

1
Navigating Employment Law's Legal Landmines With Gary Martoccio
28:51
28:51
Play later
Play later
Lists
Like
Liked
28:51Gary Martoccio, founder of Martoccio Law Group, shares his journey from college baseball player during the 2008 financial crisis to becoming a successful employment law attorney licensed in nine states. He discusses the specific requirements for valid employment law claims, automation in legal practice, and key considerations for starting and scali…
…
continue reading
Send us a text In this episode, Yvonne and Rafael chat with Joseph Sousa, Workers' Compensation Program Manager for the City of San Diego. In our conversation, we learn from the perspective of a self-insured, self-administered workers' compensation program administrator, and what is important to that stakeholder perspective. One thing that stands o…
…
continue reading

1
From Help Desk to the Executives Desk with Chris Griffith from American Coastal & Skyway Underwriters
42:22
42:22
Play later
Play later
Lists
Like
Liked
42:22Hosts James Benham & Rob Galbraith are joined by Chris Griffith from American Coastal and Skyway Underwriters. Chris shares his expertise on going from the help desk to the executives desk. Discover how strong execution, smart frameworks, and leadership drive innovation without compromising …
…
continue reading
Send us a text In this episode, Yvonne and Rafael talk to Amy Cooper, Vice President Sales, Carrier Practice at Gallagher Bassett, and founder of Rise®, an amazing insurance community dedicated to empowering early-career professionals, attracting new talent, fostering networking opportunities, and providing access to invaluable resources, as descri…
…
continue reading
Send us a text Recently, Yvonne and Rafael attended the 2025 Florida Bar and WCCP Workers' Compensation Forum, April 9-11, in Orlando, Florida. Unfortunately, there was no wi-fi available to do live streaming, which is what we planned to do, but we did talk to several folks and conducted short interviews to capture their excitement and thoughts abo…
…
continue reading

1
Straight From InsurTech NY: Rethinking Enrollment from the Strategy Seat with Jason Gross from TruStage
39:27
39:27
Play later
Play later
Lists
Like
Liked
39:27Host James Benham is joined by Jason Gross from TruStage. Jason shares his expertise on rethinking enrollment from the strategy seat. Discover how emerging technologies are reducing friction in the enrollment process, and how those improvements connect to larger goals like access, equity, and long-term customer value. T…
…
continue reading

1
Stuart Colburn: Deep in the Heart of Texas Comp
53:17
53:17
Play later
Play later
Lists
Like
Liked
53:17Send us a text After much anticipation since we started this podcast, Stuart Colburn joins us for a special episode focused on Texas! Stuart, a shareholder at Downs & Stanford, P.C., has over 25 years of experience in workers' compensation. He shares his journey into our industry and expertly navigates the evolution of the Texas Workers' Compensati…
…
continue reading

1
Why Identifying the Right Pain Points is Key to AI Success with Preetha Sekharan from Unum
38:38
38:38
Play later
Play later
Lists
Like
Liked
38:38Hosts James Benham & Rob Galbraith are joined by Preetha Sekharan from Unum. Preetha shares her expertise on why identifying the right pain points is key to AI success. Discover how to pinpoint the most impactful AI use cases, gain buy-in from stakeholders, and navigate the challenges of imp…
…
continue reading
Send us a text We like to have fun with our episode titles when we can, hence "Alphabet Soup." Still, despite the fun name, this is an informative episode, particularly for those newer to the workers' compensation industry. Our guest is Jennifer Wolf, president and CEO of MWCIA in Minneapolis, MN. Jennifer expertly navigates through many of the com…
…
continue reading

1
The Intrapreneur’s Playbook: Disrupting Insurance from Within with Bobbie Collies from Coterie Insurance
43:15
43:15
Play later
Play later
Lists
Like
Liked
43:15Hosts James Benham & Rob Galbraith are joined by Bobbie Collies from Coterie Insurance. Bobbie shares her expertise on intrapreneurship and disrupting insurance from within. Discover how to turn innovation into real change, leverage technology and data, and drive meaningful impact in the fut…
…
continue reading
Send us a text Joe Paduda joins us to explain the basic framework of our workers' compensation system. In this episode, we discuss why our system is so complicated and some of the key features of several states. While Yvonne tries to keep the conversation focused on basics, Ralph and Joe wander on a few tangents, such as discussing the potential of…
…
continue reading

1
History of Workers Comp with Alex Swedlow
47:08
47:08
Play later
Play later
Lists
Like
Liked
47:08Send us a text Join us as we kick off Season 5 with Alex Swedlow, President of CWCI and the "History of Workers' Compensation." Alex Swedlow is the President of the California Workers' Compensation Institute (CWCI). Alex is a previous guest on our podcast and we are so happy to welcome him back with his version of a brief "History of Workers' Compe…
…
continue reading

1
The Unethical Practices Threatening Insurance Claims with Matthew Monson from The Monson Law Firm, LLC
32:02
32:02
Play later
Play later
Lists
Like
Liked
32:02Hosts James Benham &Rob Galbraith are joined by Matthew Monson from The Monson Law Firm, LLC. Matthew shares his expertise and insights on the unethical practices threatening insurance claims. Discover the emerging legal trends, regulatory challenges, and technological advancements shaping t…
…
continue reading
Send us a text Here we go with Season 5! We can't believe we are kicking off the fifth season of Deconstructing Comp! Co-hosts Yvonne Guibert and Rafael Gonzalez are back and ready to welcome a new season of conversations with their guests. This year, we are returning to our original idea of breaking down the workers' compensation system into bite-…
…
continue reading

1
Telemedicine, Technology, and the Future of Care with Dr. Daniel Carlin from JobSiteCare
42:37
42:37
Play later
Play later
Lists
Like
Liked
42:37Hosts James Benham & Rob Galbraith are joined by Dr. Daniel Carlin from JobSiteCare. Dr. Carlin shares his expertise and insights on telemedicine, technology, and the future of care. Discover how his innovative concierge telemedicine model is transforming workers’ compensation, improving inj…
…
continue reading

1
The Research Shaping the Future of Workers’ Compensation with Ramona Tanabe from Workers Compensation Research Institute (WCRI)
32:43
32:43
Play later
Play later
Lists
Like
Liked
32:43Hosts James Benham & Rob Galbraith are joined by Ramona Tanabe from Workers Compensation Research Institute (WCRI). Ramona shares his expertise and insights from the nation’s largest workers’ comp research database. Discover how WCRI’s innovative research is shaping the future of workers’ co…
…
continue reading

1
Building the Next Generation of Auto Insurance with Rohan Malhotra from Roadzen
34:57
34:57
Play later
Play later
Lists
Like
Liked
34:57Hosts James Benham & Rob Galbraith are joined by Rohan Malhotra from Roadzen. Rohan shares his expertise and insights on building the next generation of auto insurance with AI. Learn how Roadzen is leveraging advanced AI to make auto insurance fairer, safer, and more accessible for all drive…
…
continue reading
By Yvonne Guibert & Rafael Gonzalez
…
continue reading

1
InsurTech 2024: A Year in Review & Predictions for 2025
45:47
45:47
Play later
Play later
Lists
Like
Liked
45:47In this Year-In-Review episode, hosts James Benham & Rob Galbraith go back to everything discussed, learned and the most important innovations and insights discovered with our guests during 2024. This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp. Find us on social media! We're on …
…
continue reading

1
Revolutionizing Insurance Fund Management and the Healthcare Experience with Porter Leslie from Ametros
40:31
40:31
Play later
Play later
Lists
Like
Liked
40:31Hosts James Benham & Rob Galbraith are joined by Porter Leslie from Ametros. Porter shares his expertise and insights on revolutionizing insurance fund management and the healthcare experience. Learn how innovative solutions are transforming post-settlement care, simplifying compliance, and improving outcomes for injured individuals and insurers al…
…
continue reading
Send us a text We are so happy to introduce you to Elise White, President of Change Forward Industries, based in the Atlanta Metro area in Georgia. Join us for an interesting conversation with Elise. You'll learn about her educational background, including that she studied criminal justice and how that led to a career in insurance and claims manage…
…
continue reading

1
Predicting Risks, Preventing Claims with Computer Vision & Data Science with Josh Butler from CompScience
42:43
42:43
Play later
Play later
Lists
Like
Liked
42:43Hosts James Benham & Rob Galbraith are joined by Josh Butler from CompScience. Josh shares his expertise and insights on identifying and predicting risks before they become claims with computer vision and data science. Learn how AI-driven workers’ comp can transform workplace safety, strengt…
…
continue reading

1
Evelyn Eury: From Journalism to Insurance
1:03:13
1:03:13
Play later
Play later
Lists
Like
Liked
1:03:13Send us a text In this episode, we get to know Evelyn Eury, Director of Program Claims, Occupational Risk/P&C Lead at Crum & Forster—a leading carrier in property and casualty, accident and health, and specialty insurance solutions. Evelyn shares her journey from studying journalism to her current role, where she navigates the intersections of work…
…
continue reading