Are you ready to ASCEND to new possibilities? In this podcast, Dr. Jared Tippets and Dr. Eric Kirby outline why a focus on retention and completion is so important, why previous retention efforts have not always worked, and discuss how we can successfully "ASCEND" to these great expectations. In each episode, we will share innovative ideas, creative initiatives, and best practices and strategies that campuses have used to achieve amazing results. This podcast has intentionally been produced ...
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Jared Tippets And Eric Kirby Podcasts
In this episode, we explore how a simple dance became a powerful tradition that unites first-year students and fosters a sense of belonging from the moment they step on campus. Inspired by Purdue University’s Boiler Gold Rush, our First-Year Experience Office introduced the Common Bond Dance—a fun, easy-to-learn routine set to a popular song that s…
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S2 - E56 - Free career assessments (Affordability)
13:41
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13:41In this episode, we dive into the shifting priorities of Gen Z when it comes to higher education—focusing on value, relevance, and career outcomes. With a strong preference for practical majors and a desire for tangible returns on their investment, today's students are looking for guidance that connects their education to real-world success. To sup…
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Midterm Grades: A Policy That Drives Student Success" In this episode, we discuss how a student-led initiative transformed our campus by introducing a mandatory midterm grade reporting policy. Prior to this policy, many students were unaware of their academic standing until final grades were posted—when it was too late to make meaningful changes. T…
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S2 - E54 - Expert Session - Dr. Lara Lomicka Anderson (University of South Carolina)
11:45
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11:45Co-hosts Jared Tippets & Eric Kirby sit down with Dr. Dr. Lara Lomicka Anderson from the University of South Carolina to talk about a retention strategy on their campus. This episode was recorded at the National Symposium on Student Retention in early November 2024. * The mention or listing of a specific commercial product or service in this episod…
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S2 - E53 - Texting System about Key Issues (Nudges)
9:39
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9:39In this episode, we dive into how a simple, homegrown texting system became a powerful tool for supporting students. While third-party solutions offer robust options for texting and analysis, their high costs prompted us to create an affordable alternative to check in with students and address key issues in real-time. We explain how this system wor…
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S2 - E52 - Expert Session - Dr. Sharon Rea and Dr. Mike Freel (Bellevue University)
10:28
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10:28In this episode co-hosts Jared Tippets and Eric Kirby sit down with Dr. Sharon Rea and Dr. Mike Freel from Bellevue University to talk about retention strategies on their campus. This episode was recorded at the National Symposium on Student Retention in early November 2024.By Jared Tippets and Eric Kirby
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S2 - E51 - Thanksgiving dinner on campus.community (Engagement)
7:16
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7:16In this episode, we explore an engagement initiative that we've implemented on our campus to ensure that college students who can’t travel home for Thanksgiving have a meaningful holiday experience. Whether they’re international students, out-of-state students, or those with work commitments, many find themselves far from family during this time of…
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S2 - E50 - Expert Session - Leslie Tod (University of South Florida)
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13:47In this episode co-hosts Jared Tippets and Eric Kirby sit down with Leslie Tod from the University of South Florida to talk about retention strategies on her campus. This episode was recorded at the National Symposium on Student Retention in early November 2024.By Jared Tippets and Eric Kirby
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S2 - E49 - Registration Outreach Campaigns (Culture)
8:19
8:19
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8:19Registration can be a stressful time for students, but a well-timed and personalized outreach campaign can make all the difference. In this episode, we explore how proactive outreach efforts after registration opens can boost enrollment, remove barriers, and build stronger relationships between students and institutions. We dive into: -Strategic Ti…
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S2 - E48 - Expert Session - Dr. Ann Van Der Karr (Rutgers University - Newark)
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8:19In this episode co-hosts Jared Tippets and Eric Kirby sit down with Dr. Anne Van Der Karr from Rutgers University - Newark to talk about retention strategies on her campus. This episode was recorded at the National Symposium on Student Retention in early November 2024.By Jared Tippets and Eric Kirby
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S2 - E47 - Supporting First-Generation Students (Support)
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8:02First-generation college students make up about one-third of all college enrollments in the U.S., yet they often face unique challenges that can impact their success. From financial struggles to navigating unfamiliar academic environments, these trailblazers often find themselves underserved and overlooked. In this episode, we delve into the realit…
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S2 - E46 - Expert Session - Rusty Pettus (University of Alabama)
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12:30In this episode, Eric Kirby sits down with Rusty Pettus from the University of Alabama to talk about retention strategies on his campus. This episode was recorded at the National Symposium on Student Retention in early November 2024.By Jared Tippets and Eric Kirby
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S2 - E45 - T-Bird Strong Campaign (Affordability)
8:10
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8:10The COVID-19 pandemic created immense financial challenges for college students, from job loss and housing instability to increased expenses for food and technology. In this episode, we explore how SUU launched the T-Bird Strong campaign to support students facing these hardships. Discover how this grassroots initiative rallied alumni, donors, and …
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S2 - E44 - Expert Session - Stephanie Merritt and Susan Goldsmith (Tulsa Community College)
12:28
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12:28In this episode co-hosts Jared Tippets and Eric Kirby sit down with Stephanie Merritt and Susan Goldsmith from Tulsa Community College to talk about retention strategies on their campus. This episode was recorded at the National Symposium on Student Retention in early November 2024.By Jared Tippets and Eric Kirby
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In this episode, we tackle a growing challenge in higher education: student "ghosting." Just as the term applies to dating, it’s showing up in the admissions process, where students indicate plans to enroll but silently disappear. We explore how tracking "Signs of Life"—key behaviors like submitting deposits, securing housing, or communicating with…
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S2 - E42 - Expert Session - Monika Rohde & Mohammed Moizuddin (New York Institute of Technology)
13:59
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13:59Co-hosts Jared Tippets & Eric Kirby sit down with Monika Rohde and Mohammed Moizuddin from New York Institute of Technology to talk about retention strategies on their campus. This episode was recorded at the National Symposium on Student Retention in early November 2024.By Jared Tippets and Eric Kirby
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S2 - E41 - New Student Checklists (Nudges)
14:21
14:21
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14:21Transitioning to college can be overwhelming, but well-crafted new student checklists can make all the difference. In this episode, we discuss how institutions can create tailored checklists for incoming freshmen, transfer students, and returning sophomores to guide them through essential tasks like registering for classes, securing housing, and pl…
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S2 - E40 - Expert Session - Dr. Danae Romrell (BYU-Idaho)
10:53
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10:53Co-hosts Jared Tippets & Eric Kirby sit down with Dr. Danae Romrell from Brigham Young University-Idaho to talk about retention strategies on her campus. This episode was recorded at the National Symposium on Student Retention in early November 2024.By Jared Tippets and Eric Kirby
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S2 - E39 - Virtual Groups & Clubs (Engagement)
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8:38In this episode, we explore how virtual groups and clubs are reshaping student connections in the digital age. From Discord to Facebook, we’ve created spaces where students bond over shared passions—whether it’s board games, sports, or even Taylor Swift! These online communities foster inclusivity, peer support, and meaningful interactions that oft…
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S2 - E38 - Expert Session - Sarah Jurden and Kim Brooks (Bowling Green State University)
11:32
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11:32Co-hosts Jared Tippets & Eric Kirby sit down with Sarah Jurden and Kim Brooks from Bowling Green State University to talk about retention strategies on their campus. This episode was recorded at the National Symposium on Student Retention in early November 2024.By Jared Tippets and Eric Kirby
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In this episode, we explore the transformative power of recognizing and appreciating faculty. From our ‘Campus Influencer’ awards to the Faculty Wall of Fame, we dive into how celebrating faculty engagement enhances student retention, enriches academic life, and boosts institutional success. We’ll share creative ways our campus shows appreciation, …
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S2 - E36 - Expert Session - Dr. Shelley Dempsey and Dr. Lara Lomicka Anderson (University of South Carolina)
13:29
13:29
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13:29Co-hosts Jared Tippets & Eric Kirby sit down with Shelley Dempsey and Lara Lomika Anderson from University of South Carolina to talk about retention strategies on their campus. This episode was recorded at the National Symposium on Student Retention in early November 2024.By Jared Tippets and Eric Kirby
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S2 - E35 - Faculty-Student Drink Program (Support)
8:17
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8:17In this episode, we dive into the powerful impact of informal student-faculty interactions on student success. We explore how these connections boost satisfaction, foster friendships, and help students thrive. Our institution put this research to the test by providing faculty with drink vouchers, encouraging them to connect personally with students…
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S2 - E34 - Expert Session - Dr. Joe Cuseo
59:42
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59:42Dr. Joe Cuseo joins co-hosts Jared Tippets and Eric Kirby to share his knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Joe Cuseo is Professor Emeritus of Psychology, Marymount California University. He was a 14-time recipient of the “faculty member of the year award” on his home campus—a…
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S2 - E33 - Increasing Scholarship Awareness to Improve Student Retention (Affordability)
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9:00Financial challenges are a primary cause of student attrition on college campuses. As Stancampiano (2022) notes, Gen Z is not opposed to earning four-year degrees; rather, they’re mindful of the high costs and want ways to advance without excessive debt. To help students overcome these barriers, institutions should engage in consistent outreach on …
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In volume one of ASCEND to Higher Retention Rates, we discussed the value and power of having all new students complete a pre-arrival questionnaire (Tippets & Kirby, 2022). This allows us to capture lots of important insights about a student’s background, motivations, and commitment to higher education. Using the data from this survey, and combinin…
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S2 - E31 - Automated introductory email (Nudges)
7:54
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7:54Another simple way to nudge students to take care of the most important things first is to create an automated email that gets sent to the student immediately after they pay their enrollment deposit or accept their admission to the institution. Generally speaking, when a student pays their deposit or accepts their admission, they are motivated and …
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S2 - E30 - Parent and Family Orientation (In English and Spanish) (Engagement)
7:51
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7:51Offering parent and family orientations in both Spanish and English is a practical and inclusive approach that benefits students, families, and the institution as a whole. It ensures that language barriers do not hinder access to vital information and support, fostering a more welcoming and diverse campus community.…
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S2 - E29 - Meet students on their turf (Culture)
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5:29We have found in many instances, especially among Generation Z, that we have to find ways to ‘go to them’ instead of waiting for them to come to us. To better meet students on their turf, we found many ways to ‘go to’ the students. Meeting college students on their turf, rather than waiting for them to come to your office, can offer many benefits.…
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Even though they are second-year students and in theory know their way around campus, sophomores and transfer students often still find themselves getting the runaround, being bounced from office to office and center to center until they find what they need. To stop this runaround, we created a one-stop shop on campus to better serve our second-yea…
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S2 - E27 - Expert Session - Dr. Bryce Bunting (Brigham Young University)
52:20
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52:20Dr. Bryce Bunting from Brigham Young University joins co-hosts Jared Tippets and Eric Kirby to share his knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Bryce D. Bunting is an associate clinical professor, Assistant Dean of Undergraduate Education, and Director of the Office of First-Yea…
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S2 - E26 - Professional Closet (Affordability)
7:48
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7:48To help students who need professional clothes, our Career Center created a ‘Professional Closet’ to ensure they have access to professional clothing and a knowledge of how to dress for important occasions (i.e. interviews, jobs, internships, etc.). To help get this project off the ground, a request was sent out across campus and throughout the com…
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S2 - E25 - Transfer student focus groups (Data)
7:43
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7:43Transfer students can face a variety of challenges when transitioning to a new institution or college. These challenges can impact their academic and social experiences and can involve things like credit transfer issues, navigating a new environment, academic adjustments, building a new social network, understanding a new campus culture, lacking ad…
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As we all know, many students start school to get a bachelor’s degree. However, as life happens, that dream can get interrupted for many students. We found that by using information gathered by our withdrawal coordinator and academic advisors, we could identify students who might be considering leaving our institution, but who are close to getting …
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S2 - E23 - Parent and Family social media (Engagement)
12:27
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12:27In many regards, parents are often considered the front line of defense for the retention of college students due to their significant influence and role in a student's life, especially during the critical transition to college and as issues along the journey arise. Given this, we have found that providing information and support to parents via soc…
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S2 - E22 - Normalizing the ‘Sophomore Slump’ (Culture)
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8:07‘Sophomore slump’ is a term often used to describe a decrease in excitement, engagement, and overall drive that can occur after the initial excitement of the first year has passed. We know from the literature and from many years of experience that sophomore students often face a period of academic, personal, or motivational decline during their sec…
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S2 - E21 - Sophomore specific events and initiatives (Support)
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7:06We created a variety of unique initiatives and programming specific to our second-year students. By specifically addressing the sophomore slump and its challenges, we try to demonstrate that we understand and care about the difficulties students may encounter during their second year. This validation can create a sense of belonging and support, red…
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S2 - E20 - Community coupons, deals, and discounts (Affordability)
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5:04Students are always looking for discounts and deals to save money. Additionally, community businesses are always looking for ways to attract more customers. Given these two realities, creating a community coupons, deals, and discount packet (or website) and giving it to all incoming and returning students can be a great way to help students save mo…
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S2 - E19 - Surveying students to find out why they came back (Data)
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6:44Most institutions explore why students have left the institution, which is indeed extremely important data to have. But how often do we explore why students return to the institution? What is it that makes them come back semester after semester? We found that this data can be just as valuable as why students leave.…
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S2 - E18 - Expert Session - Aaron Basko (University of Lynchburg)
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32:47Aaron Basko from the University of Lynchburg joins co-hosts Jared Tippets and Eric Kirby to share his deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Aaron Basko is currently the Vice President of Enrollment and University Outreach at the University of Lynchburg in Lynchburg, VA. He has…
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S2 - E17 - President outreach to students not registered (Nudges)
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5:56Another nudge we have utilized, primarily to help get students registered for the next semester, is to have the university president send an email to all students who haven’t registered past a certain date to see what can be done to get the student back. An email from the university president can be a powerful tool for encouraging students to regis…
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We have found in many instances that many students often struggle to go to an event, activity, or program on their own. If they have to go on their own, they often will choose not to go at all. Struggling with attending big events or going somewhere on one's own can be attributed to a variety of factors, including social anxiety, fear of the unknow…
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S2 - E15 - Expert Session - Dr. Glenn Davis (Bowling Green State University)
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53:01Dr. Glenn Davis from Bowling Green State University joins co-hosts Jared Tippets and Eric Kirby to share his deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Glenn Davis is Vice President for Student Engagement and Success at Bowling Green State University. In this role, Glenn collaborat…
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S2 - E14 - ‘Every Job Counts’ Campaign (Culture)
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9:06There are often two competing realities we face when dealing with Generation Z and their view of the workforce. First, they often complain about not having enough money; and second, there are many jobs on our campus that we can’t fill, often in the custodial or food service fields. As we further investigated this issue, we found that some students …
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S2 - E13 - Leads: Sophomore peer mentors (Support)
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6:56While peer mentoring programs have become all the rage in higher education, not many peer mentoring programs focus on second-year students. At our institution, the second-year peer mentors (Leads) serve as personal friends, guides, and coaches to each second-year student. Each returning student (or incoming transfer student) is assigned a Lead the …
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S2 - E12 - Expert Session - Nii Abrahams (Butler University)
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51:31Nii Abrahams from Butler University joins co-hosts Jared Tippets and Eric Kirby to share his deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Since Fall 2022, Nii Abrahams has served as the inaugural Director of the First Year Experience at Butler University in Indianapolis, where he par…
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Completing a FAFSA has many financial benefits. So, our Financial Wellness Office created regular and ongoing ‘FAFSA Nights’. During our FAFSA Nights, our Financial Wellness Office reserves a computer lab on campus for the evening to help students apply for FAFSA and answer all questions regarding what FAFSA is and why they should apply. The studen…
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S2 - E10 - Triggers for those withdrawing (Data)
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9:38At our institution we began to see higher levels of withdrawals after certain messages from the institution went out to students. While it is true that Institutions of higher education typically aim to retain students rather than encourage them to withdraw, we found that there may be instances where a message or communication from the institution i…
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S2 - E9 - Expert Session - Dr. Gill Hunter (Eastern Kentucky University)
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47:54Dr. Gill Hunter from Eastern Kentucky University joins co-hosts Jared Tippets and Eric Kirby to share his deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Gill Hunter is Assistant Vice President of Retention and Graduation at Eastern Kentucky University in Richmond, Kentucky. Located…
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One way to help nudge students is to have a banner (or several banners) hung across campus that has interchangeable signs for particular events (i.e. course registration days, career fairs, etc.) and removable numbers that can create a countdown (days left until the event).By Jared Tippets and Eric Kirby
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